National Zoological Park

Overall reviews would be back, the views are pretty amazing, the private beach is great, the food was mid, they seem to have many restaurants because you can see the signs and entrances, but most were closed. 2 were open and they only served at certain times which can be inconvenient, but for me was not that big of a deal. Room was really clean, and had everything you needed, but they never stocked my fridge. Very limited room service menu. Pool was super clean so was the beach.

We really loved this hotel. It is beautiful and the service is excellent. However, the hotel does not have elevators in its buildings to get to the rooms. That was not good. Another inconvenient thing is that if you do not purchase the airport transfers directly with the hotels like we did (we purchased the airport transfers via Expedia with the company Talixo), they do not allow the transfer company to drop you or pick you up at the Bahia Principe Luxury Bounganville. They force the transfer company to drop you and pick you up at the Bahia Principe Grand (the hotel located next to the adults ones), and then, they transfer you to the Bouganville Hotel in a golf car. We found that discriminatory and not correct. Hoiwever, the food was excellent and the whole staff was great. I would like to mention some employees who really made the difference: Jesenia Ramirez and Julio Richarzons from the beach bar (great people!!!) and also from the restaurants: Genoveva, Valentin and Dannin (I do not have their last names) and also Miledy Lara, Jose Benitez, Maria Silven and Jose Charles. Great people also!!!! But I want to specially congratulate very much for his great kindness his unique personality and constant help the restaurant captain Juan Adolfo Florentino!!!! What special person he is!!!! Employees like them specially Juan make the difference. Thank you all.

Best hotel hands down