Title: Pipers Lodge Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Pipers Lodge Lodge with a full-service spa, in the vicinity of Tongariro National Park Whakapapa Visitor Centre ![Outdoor spa tub](https://images.trvl-media.com/lodging/20000000/19840000/19838100/19838021/56dcdbb0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Living area](https://images.trvl-media.com/lodging/20000000/19840000/19838100/19838021/7cfa46d4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19840000/19838100/19838021/40632cb4_edited_77a0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Games room](https://images.trvl-media.com/lodging/20000000/19840000/19838100/19838021/7f698a0c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Six Bed Ensuite Dorm | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19840000/19838100/19838021/84b11858.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies You can look forward to free continental breakfast, a garden and a playground at Pipers Lodge. Treat yourself to some rest and relaxation at Pipers Spa, the on-site spa. The on-site restaurant, Pipers Lodge Bar, serves breakfast. Free in-room WiFi is available to all guests, along with an arcade/games room and a library. 8.4 Very good ## Popular amenities - Spa - Bar - Kitchen - Breakfast included - Laundry - Free WiFi £59 includes taxes & fees 1 Dec - 2 Dec ## Room options ### Check availability for these dates Tonight [Nov 30 - Dec 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=19838021&PinnedHotelID=19838021&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=19838021&PinnedHotelID=19838021&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 1 - Dec 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=19838021&PinnedHotelID=19838021&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=19838021&PinnedHotelID=19838021&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=19838021&PinnedHotelID=19838021&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=19838021&PinnedHotelID=19838021&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=19838021&PinnedHotelID=19838021&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=19838021&PinnedHotelID=19838021&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 6 of 6 rooms ![Double Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19840000/19838100/19838021/23dd2219.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Heating Shared/communal kitchen Wardrobe - 97 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Ensuite Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19840000/19838100/19838021/d82882b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ensuite Room 8.8 Excellent 3 reviews ### Highlights Heating Flat-screen TV Private bathroom Shared/communal kitchen Satellite channels Wardrobe - 129 sq ft - Sleeps 4 - 1 Double Bed and 1 Single Bunk Bed ![Quad Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19840000/19838100/19838021/9676764a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quad Room ### Highlights Heating Shared/communal kitchen - 97 sq ft - Sleeps 4 - 2 Single Bunk Beds ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19840000/19838100/19838021/e0a8a13b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Six Bed Dorm ### Highlights Heating Shared/communal kitchen - 108 sq ft - Sleeps 6 - 3 Single Bunk Beds ![Six Bed Ensuite Dorm | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19840000/19838100/19838021/c1ac3f90.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Six Bed Ensuite Dorm ### Highlights Heating Private bathroom Shared/communal kitchen - 108 sq ft - Sleeps 6 - 2 Single Bunk Beds and 1 Double Bed ![6 Berth ensuite Cottage | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19840000/19838100/19838021/bb8387fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 6 Berth ensuite Cottage 8.0 Very good 1 review ### Highlights Heating Shared/communal kitchen Wardrobe - Sleeps 6 - 1 Double Bed and 2 Single Bunk Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNational-Park-Village-Hotels-Pipers-Lodge.h19838021.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNational-Park-Village-Hotels-Pipers-Lodge.h19838021.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-39.17357%2C175.39899&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=w5N7zmBfLnQwi2X-J535hGZQXMQ=) 18 Millar Street, National Park, National Park Village, 3948 #### What's nearby - Fishers Track - 8 min walk - 0.5 miles - Marton Sash and Door Cycling Park - 8 min walk - 0.5 miles - Tongariro National Park - 4 min drive - 4.7 miles - Tongariro National Park Whakapapa Visitor Centre - 11 min drive - 12.2 miles - Whakapapa Ski Area - 16 min drive - 16.0 miles #### Getting around - Taupō Airport (TUO) - 78 min drive #### Restaurants - ‪Schnapps Bar - ‬6 min walk - ‪Macrocarpa Cafe - ‬8 min walk - ‪Spiral Bar - ‬3 min walk - ‪Eivins Bar - ‬6 min walk - ‪The Station - ‬9 min walk ## About this property ### Pipers Lodge Lodge near Tongariro National Park Whakapapa Visitor Centre Take advantage of free continental breakfast, a garden and a playground at Pipers Lodge. Treat yourself to some rest and relaxation at Pipers Spa, the on-site spa. The on-site restaurant, Pipers Lodge Bar, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and a library. You'll also find perks such as: - Free self-parking - A local area shuttle, coffee/tea in reception and luggage storage - Tour/ticket information, a billiards/pool table and a TV in reception Room features All guest rooms at Pipers Lodge offer amenities, such as free WiFi. Extra amenities include: - Communal kitchens, heating and housekeeping ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/4000000/3890000/3888600/3888552/7cc6619a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Park Hotel Ruapehu National Park Village - Hot tub - Parking included - Free WiFi - Restaurant 8.2 Very good 1,003 reviews £71 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=3888552&PinnedHotelID=3888552&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor spa tub](https://images.trvl-media.com/lodging/4000000/3870000/3866800/3866777/fd9ad254.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Adventure Lodge & Motel National Park Village - Hot tub - Parking included - Free WiFi - Restaurant 8.8 Excellent 272 reviews £45 includes taxes & fees 13 Dec - 14 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=3866777&PinnedHotelID=3866777&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/38000000/37750000/37748900/37748813/f5703387.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mountain Heights Lodge National Park Village - 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3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=95974383&PinnedHotelID=95974383&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/25000000/24380000/24380000/24379935/2094481d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alpine Chalets National Park Village - Parking included - Free WiFi - Air conditioning - Outdoor space 8.0 Very good 97 reviews £125 includes taxes & fees 9 Dec - 10 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=24379935&PinnedHotelID=24379935&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/43000000/42690000/42684500/42684423/b7b6a171.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Manowhenua Lodge - Hostel National Park Village - Parking included - Free WiFi - Restaurant - Game room 9.2 Wonderful 84 reviews £44 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=42684423&PinnedHotelID=42684423&HadPinnedHotel=true®ionId=-1&adults=2) ![Ruapehu Suite | Terrace/patio](https://images.trvl-media.com/lodging/10000000/9680000/9679500/9679404/8b2baf59.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tongariro Suites at The Rocks Horopito - Hot tub - Parking included - Free WiFi - Housekeeping 10 Exceptional 104 reviews £295 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=9679404&PinnedHotelID=9679404&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Area shuttle (surcharge) - Free self parking on site ### Food and drink - Free continental breakfast available daily 7:00 AM to 8:30 AM - A bar/lounge - A restaurant - Coffee and tea in common areas ### Restaurants on site - Pipers Lodge Bar ### Things to do - Arcade/game room - Billiards/pool table - Full-service spa - Library - Playground - TV in common areas ### Family friendly - Arcade/game room - Laundry facilities - Playground ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Shared microwave - Shared refrigerator ### Guest services - Housekeeping (on request) - Tour and ticket assistance ### Outdoors - Garden - In a national park - In the mountains ### Full-service spa - Hot tub - Sauna - Spa open daily ### Accessibility - No lift ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Towels provided ### Food and drink - Shared kitchen access ### More - Heating - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 9:00 PM Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions The property charges 2 per cent for credit card payments The front desk is open daily from 9:00 AM - 9 PM Front desk staffed during limited hours For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Spa fee: NZD 6 per person, per stay - Hot tub fee: NZD 6 per person, per stay We have included all charges provided to us by the property. ### Optional extras - Credit card charges are subject to a surcharge of 2 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Pipers Lodge National Park Village Pipers National Park Village Pipers Lodge Lodge Pipers Lodge National Park Village Pipers Lodge Lodge National Park Village ## Frequently asked questions ### Is Pipers Lodge pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Pipers Lodge? > As of 30 Nov 2025, prices found for a 1-night stay for 2 adults at Pipers Lodge on 1 Dec 2025 start from £58.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/National-Park-Village-Hotels-Pipers-Lodge.h19838021.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Pipers Lodge? > Self-parking is free at this property. ### What time is check-in at Pipers Lodge? > Check-in start time: 2 PM; check-in end time: 9:00 PM. ### What time is check-out at Pipers Lodge? > Checkout is at 10 AM. ### Where is Pipers Lodge located? > Situated in a national park, this spa lodge is within 12 mi (20 km) of Tongariro National Park Whakapapa Visitor Centre, Taranaki Falls and Mangatepopo Trail Head. Whakapapa Ski Area is 14.1 mi (22.7 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Pipers Lodge Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 65 8 - Good 51 6 - Okay 13 4 - Poor 6 2 - Terrible 5 ### 8.6/10 Cleanliness ### 9.0/10 Staff & service ### 8.0/10 Amenities ### 8.0/10 Property conditions & facilities ### 7.4/10 Eco-friendliness ### 8/10 Good #### Christian 16 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was close to where we wanted to go during our stay. ##### Christian Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Kimberley 3 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Accomodation was perfect for what we needed. The staff was friendly and there were plenty of ammenities. Everything was clean and tidy and the common areas and rooms were kept to a lovely warmth. The continental breakfast was a nice addition. ##### Kimberley Stayed 2 nights in Jun 2025 ### 6/10 Okay #### kasey 20 Jul 2025 Liked: Cleanliness, staff & service, amenities Nice property great with kids and pretty easy to use nice arcade n spa beds are very springy and not to comfortable could feel all springs. Otherwise very lovely stat ##### kasey Stayed 2 nights in Jul 2025 ### 8/10 Good #### Mark 27 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good quiet place Food & drinks great & not expensive ##### Mark Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Wendell 3 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Spa and Sauna to recover from trekking. Friendly staff. ##### Wendell Stayed 3 nights in Dec 2024 ### 8/10 Good #### colin 30 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Great stay. Spacious Lounge area and quiet. ##### colin Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Sukhwantpal singh 8 Jul 2024 Liked: Amenities Very good & clean service staff also good ##### Sukhwantpal singh Stayed 1 night in Jul 2024 ### 10/10 Excellent #### RAHUL 9 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities We enjoyed our stay here, its very family friendly and excellent place to stay for a trip to the mountains and areas nearby. With unlimited tea/coffee and a wonderful lobby area with games to play and a fireplace, made the stay really enjoyable ! ##### RAHUL Stayed 2 nights in Jul 2023 ### 6/10 Okay #### Ryan 24 Feb 2025 Disliked: Cleanliness A nice compromise between a hostel and hotel type of accommodation. Could be cleaner. ##### Ryan Stayed 1 night in Feb 2025 ### 10/10 Excellent #### David 28 Aug 2022 Liked: Cleanliness, staff & service Affordable jumping off point if you want to stay in the National Park Village for its nearby activities. Great for families. ##### David Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Dan Levin 25 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very nice and approachable staff, overall it's an excellent place. will surely recommend this!! ##### Dan Levin Stayed 1 night in Aug 2024 ### 8/10 Good #### colin 26 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Enjoyable stay. Excellent service. ##### colin Stayed 1 night in Dec 2023 ### 8/10 Good #### Timothy 27 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff ##### Timothy Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Amour 4 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Staff are super helpful and very polite. My 3 children and I very much enjoyed our stay. Would definately come stay again 😊 highly recommended ##### Amour Stayed 1 night in Jun 2023 ### 8/10 Good #### Anton 21 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The 6 bedroom room, was just big enough for us. The room was quickly warmed up by the heatpump. The kitchen was well setup and the fridges were perfect to keep our food fresh. Oh, and the breakfast was just what we needed to start the day ##### Anton Stayed 1 night in Jan 2025 ### 2/10 Terrible #### Jamie 17 Jul 2025 Disliked: Staff & service, amenities, property conditions & facilities sauna out of order. You have to pay for spa pool, six dollars per person for only an hour! Scam. Shower was flooding and very claustrophobic. Had to wait 20 minutes becuase staff was no where to be seen. had to call the owner multiple times and he sounded disintrerested in our requests. bunk beds were very uncomfortable and loud. ##### Jamie Stayed 1 night in Jul 2025 ### 8/10 Good #### Verified traveller 3 Dec 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Only 30 min drive >TongariroAlpineCrossing. Nice staying experience with comfortable bed and warmer setting. Big clean kitchen it was our first time to use, people are nice. ![](https://a.travel-assets.com/ugc/hotel-reviews/s1048-pcc9960e0-d7f6-11e7-bd65-326511383643-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1180-pc9d9f2c0-d7f6-11e7-bd65-326511383643-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1263-pcacbf3e0-d7f6-11e7-ab29-562dc63a5703-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1352-pc8d972b0-d7f6-11e7-ab29-562dc63a5703-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Nov 2017 ### 10/10 Excellent #### Hayden 25 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great ##### Hayden Stayed 1 night in Aug 2023 ### 8/10 Good #### Allan 4 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff member that i talked to was very helpful. ##### Allan Stayed 1 night in Mar 2023 ### 4/10 Poor #### Yong Tree 23 Jul 2024 Liked: Staff & service Disliked: Property conditions & facilities poor heating for room. bunk bed very small and poor. ##### Yong Tree Stayed 1 night in Jul 2024 ### 8/10 Good #### Verified traveller 1 Aug 2023 Liked: Staff & service #### For a lodge is good This is a lodge, not a hotel so that people need to manage their expectations, main points: - Staff is friendly - Hotel is warm enough for cold weather, but no control for heating is in the room, it is centrally controlled - Toilets, bathroom and hot water are all good - Beds are not very comfy - Have not tried the lodge restaurant food - Complimentary hot drinks and drinking water tap are in lounge area only, so you have to leave your room for those and go back - Kitchen area for cooking your own food is available - Cleanness is average (unless you're not fussy) - Free parking is available - Continental breakfast is average ##### Verified traveller Stayed 2 nights in Jul 2023 ### 4/10 Poor #### Francesco 3 Sept 2023 Liked: Staff & service Disliked: Amenities, property conditions & facilities All staff were so kind, always willing to help, and very professional. So thank you to each and everyone for everything! However, the premises are in serious need of renovation and update, and the couches should be replaced by new ones, with no stains or holes. Also, while the communal area was decently heated at night, it was quite cold in the morning. Finally, breakfast was a little too basic for the price we paid (the average price of a 5-star hotel). So altogether, overpriced accommodation with a large room for improvement. ##### Francesco Stayed 1 night in Sep 2023 ### 2/10 Terrible #### Glynnis 8 Mar 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities We had booked a room for 150 NZ dollars to be told on arrival we had booked a 90 NZ dollar budget room with shared bathroom but were charged the extra $60 by Expedia for booking through them! We said we wanted a private bathroom so the guy charged us an extra $49 making out he had had to juggle rooms for us ( when we returned later to return our key no cars were in the car park suggesting the place was not full). For $200 we found rooms are normally pretty nice in New Zealand. This room was appalling, the double bed looked ancient and well worn, the bathroom was no bigger than a cupboard and looked unclean and whilst there my partner got two bug bites on his torso. We asked for a refund but were told NO and the guy, who I presume was the owner or .manager was totally dismissive.! This is known as a backpacker place by locals but its a very poor and very expensive backpacker place (backpackers deserve better) There are much better places around and in the village at better prices and clean. We decided to find elsewhere to stay and are so far out of pocket @ $200. Based on our experience I'd avoid at all costs. Will be contacting Expedia ##### Glynnis ### 8/10 Good #### Mika 1 Jan 2025 Liked: Staff & service, property conditions & facilities レストランの食事が美味しかった ##### Mika Stayed 3 nights in Dec 2024 ### 8/10 Good #### Allen 10 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Allen Stayed 1 night in Jul 2023 ## Expedia's Latest Trends ### Hotels > [Radstone Hotel](https://www.expedia.co.uk/Larkhall-Hotels-Radstone-Hotel.h1874976.Hotel-Information) > > [MotelOne Hotels in Great Britain](https://www.expedia.co.uk/Great-Britain-Hotels-Motel-One.0-0-d553248623451644244--bMotelOne.Travel-Guide-Filter-Hotels) > > [Rosewood Matakauri](https://www.expedia.co.uk/Queenstown-Hotels-Matakauri-Lodge.h1097561.Hotel-Information) > > [4 bedroom villa, with private pool and BBQ, Puerto Pollensa](https://www.expedia.co.uk/Pollensa-Hotels-4-Bedroom-Villa.h57183575.Hotel-Information) > > [Ramada Hotel & Suites by Wyndham Costa del Sol](https://www.expedia.co.uk/Mijas-Hotels-CLC-Marina-Park-Aparthotel.h2374866.Hotel-Information) > > [Rainforest Retreat](https://www.expedia.co.uk/Franz-Josef-Glacier-Hotels-Rainforest-Retreat.h7088168.Hotel-Information) > > [Mercure Inverness Hotel](https://www.expedia.co.uk/Inverness-Hotels-Mercure-Inverness-Hotel.h802192.Hotel-Information) > > [Hotels in Koh Tao](https://www.expedia.co.uk/Koh-Tao-Hotels.d6034053.Travel-Guide-Hotels) > > [Richmond Holiday Park](https://www.expedia.co.uk/Richmond-Hotels-Richmond-Holiday-Park.h29218591.Hotel-Information) > > [Villa Belle Epoque](https://www.expedia.co.uk/Cairo-Hotels-Villa-Belle-Epoque.h9805250.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Hotels with Early Check-in in Brighton](https://www.expedia.co.uk/Brighton-Hotels-Hotel-With-Early-Check-In.0-0-d6046944-thotelwithearlycheckin.Travel-Guide-Filter-Hotels) > > [ibis Rotorua](https://www.expedia.co.uk/Rotorua-Hotels-Ibis-Rotorua.h1131218.Hotel-Information) > > [Hotels in Hexham](https://www.expedia.co.uk/Hexham-Hotels.d4658.Travel-Guide-Hotels) > > [Anglers paradise and great family holiday place](https://www.expedia.co.uk/Makarora-Hotels-Anglers-Paradise-And-Great-Family-Holiday-Place.h37278832.Hotel-Information) > > [Hotel Silken Ramblas](https://www.expedia.co.uk/Barcelona-Hotels-Hotel-Silken-Ramblas.h10794.Hotel-Information) > > [Tongariro Suites at The Rocks](https://www.expedia.co.uk/Horopito-Hotels-Tongariro-Suites-At-The-Rocks.h9679404.Hotel-Information) > > [Grupotel Molins](https://www.expedia.co.uk/Pollensa-Hotels-Grupotel-Molins.h1200861.Hotel-Information) > > [ibis London Sutton Point](https://www.expedia.co.uk/London-Hotels-Ibis-London-Sutton-Point.h65705957.Hotel-Information) > > [The Devonshire Arms Hotel](https://www.expedia.co.uk/Skipton-Hotels-Devonshire-Arms-Hotel-Spa.h26253.Hotel-Information) ### Flights > [Flights from London (LHR) to Bremen (BRE)](https://www.expedia.co.uk/lp/flights/lhr/bre/london-to-bremen) > > [Flights from Bangkok (BKK) to Koh Samui (USM)](https://www.expedia.co.uk/lp/flights/bkk/usm/bangkok-to-samui-intl-airport) > > [Flights from London (LHR) to Chek Lap Kok (HKG)](https://www.expedia.co.uk/lp/flights/lhr/hkg/london-to-hong-kong) > > [Flights from Miami (MIA) to Kingston (KIN)](https://www.expedia.co.uk/lp/flights/mia/kin/miami-to-kingston) > > [Flights from Toulouse (TLS) to Manchester (MAN)](https://www.expedia.co.uk/lp/flights/tls/man/toulouse-to-manchester) > > [Flights from Manchester (MAN) to Orlando (MCO)](https://www.expedia.co.uk/lp/flights/man/mco/manchester-to-orlando) ### Packages > [Ixia Holidays](https://www.expedia.co.uk/Ixia.d6052012.Holidays-City-Breaks)