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"We do not have a good experience with food."

"Room was dirty, wifi didn’t work in the rooms, didn’t have towels in my room the day I checked in, I requested towels from two different staffs and they assured me they will bring it to my room and didn’t get any I had to literally walked downstairs at 230am after a night out when I got back to the hotel there was still no towels, the next day I went out and came back to my room still dirty it didn’t get clean and there was still no towels so yea I didn’t get any towels on my 3nights stayed I had to used the same dirty towels repeatedly. Overall just poor service and customer service I absolutely do not recommend, also the room smelled like fresh paint which I believe it was recently painted but I think there should have been a little warning just in case a guest allergic but there was no warning and the smell bothered me my entire stay."

"Loved our condo at PH, pool was nice and beach was amazing !"

"Friendly staff, resort needs to be demolished. Everything from the room furniture to the amenities is from 1980 or older. We were bored from the moment we arrived. After a few hours of arriving we decided to only sleep at the resort, and spent time at the nearby resorts for fun and entertainment. Would not recommend this resort until a new building is developed. "

"The room was outdated. There was a constant towel shortage. The heated pool wasn’t heated. The “pool bar” never opened in 6 days. The gym wasn’t open. The breakfast had many options to choose from but the hot food wasn’t hot. The location was good but on a very busy road. If there are other options for a similar price, stay there!"

"Pros: Good balcony with nice lagoon view Hammocks were amazing. Lots of lounge chairs. Easy walk to beach Pool seemed clean Housekeeping was good. Cons: Room was in terrible shape. Dishwasher falling apart and not properly adhered to counter space. Pull out bed was unusable. It was described as being able to sleep 4. We had 3 people and 2 had to sleep on the floor. The pull out matters was thin and torn. Some of the springs were missing from the support. The large king size bed had terrible motion transfer which made it difficult to share with another person. We had made multiple requests for a rollaway bed that were not responded to. The shower knobs didn't work properly and the cold wouldn't turn off. All TV channels were fuzzy, better if you use your own Netflix account. Ocean access point isn't very swimmable due to reef at shoreline. The area is not well maintained and we found many sharp metal scraps and broken glass. "

"I did not get the room that was booked "

"General customer service is an area that could be improved. "

"This little hotel has its charms, with decor and beautiful bird in the foyer. The rooms are dated, but clean. The location is great if you want to be smack in the downtown tourist area. The hotel has a nice small pool. The upper sun deck would be a lovely place to hang out, but loungers and chairs needed repair. "