The Island House

Photo gallery for The Island House

Primary image
Private beach nearby, white sand, free beach shuttle, sun-loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Balcony

Overview of The Island House

The Island House

4.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Mahogany Hill, Western Road, Nassau, New Providence

Explore the area

  • Popular LocationLove Beach6 min drive
  • Popular LocationClifton Heritage National Land and Sea Park7 min drive
  • Popular LocationSouth Ocean8 min drive
  • AirportNassau (NAS-Lynden Pindling Intl.)11 min drive

Choose dates to view prices

About this area

Nassau

The Island House is located near a private beach and in an area with good airport proximity. The area's natural beauty can be seen at Clifton Heritage National Land and Sea Park and Love Beach. Looking to enjoy an event or a game while in town? See what's happening at Queen Elizabeth Sports Center or Haynes Oval.

What's nearby

  • Love Beach - 6 min drive
  • Clifton Heritage National Land and Sea Park - 7 min drive
  • South Ocean - 8 min drive
  • Lake Killarney - 12 min drive
  • Crystal Palace Casino - 12 min drive

Getting around

  • Nassau (NAS-Lynden Pindling Intl.) - 11 min drive

About this property

The Island House

4-star hotel with 3 restaurants and full-service spa
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and a free beach shuttle are also provided. Other amenities include 3 bars/lounges, a 24-hour health club and a beach bar.
The Island House offers 30 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

2 indoor tennis courts and a 24-hour health club are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Bamford Spa has 4 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

Languages spoken

English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • Free beach shuttle

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–10:00 AM: BSD 30.00-75.00 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Shima
  • Mahogany House
  • The Coffee Bar

Things to do

  • 24-hour fitness centre
  • 2 indoor tennis courts
  • Aerobics classes
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Racquetball/squash
  • Shopping
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BSD 250 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cots (infant beds) are available for BSD 75.0 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: BSD 60 per accommodation, per night
The resort fee includes:
  • Pool access
  • Spa access
  • Health club access
  • Fitness centre access
  • Fitness/yoga classes
  • Internet access
  • In-room safe
  • In-room bottled water
  • Self-parking
  • Valet parking
  • Parking

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between BSD 30.00 and BSD 75.00 per person (approximately)
  • Pet fee: BSD 250 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: BSD 75.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Island House Hotel Nassau
Island House Nassau
The Island House Bahamas/Nassau
The Island House Hotel
The Island House Nassau
The Island House Hotel Nassau

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 133 out of 173 reviews
5 - Excellent 77%
Rating 4 - Good. 32 out of 173 reviews
4 - Good 18%
Rating 3 - Okay. 4 out of 173 reviews
3 - Okay 2%
Rating 2 - Poor. 2 out of 173 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 173 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities

4.6/5

Eco-friendliness

1/5 Terrible

Travelled with group
Disliked: Staff & service
I was super excited to stay at The Island House with four of my friends, but when we got there we were told that all five of us weren’t allowed to stay in the double queen room that we booked due to “housekeeping” reasons and that we were required to purchase an additional room for a charge of $1700 on top of the $1800 we already paid for our room. After a bunch of back & forth we were told that a maximum of 4 people are allowed to a room due to safety reasons. It was disappointing that we could not be better accommodated because we were not aware, especially since I had spoken to Antonique, one of the employees a week prior to our arrival to set up transportation and she was aware that there were a total of five people under 1 reservation and one room. Had it been mentioned then we would have found somewhere else to stay. We were only staying 3 nights & pleaded with them for some type of accommodation since we came all this way and had nowhere else to go even if we could just stay for one night until we figured it out, but that wasn’t possible without being charged for the entire weekend. The bigger disappointment was the manager James who could care less that we were essentially stranded and said that we should’ve read the policy. He was very cold & rude. We wasted an entire day going back & forth. They pretended as if there was going to be some type of resolve but kept coming back with the same exact answer. Overall just a very bad experience.
Stayed 3 nights in Jun 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service
Beautiful stay…the only issues we had were that there was no fridge in the room which is absolutely insane for what you pay, they don’t take cash which we had planned to use, we felt that staff members were talking about us behind the scene which made us very uncomfortable- also we were told things such as our room was ready and our taxi was here…just to find that our room was NOT ready and took another 30-45 mins after having waiting already an hour, and our taxi driver took off once already having arrived to go get gas so we had to wait even longer. Everything was extremely overpriced, would probably not return.
Stayed 4 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small intimate hotel. Very quiet to relax and recharge.
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel is probably the best experience and unique property I have ever visited!! The manager Kera and all the staff on this property are absolutely lovely!!! The grounds are filled with lush plantings, good food and very nice rooms. I’m already planning to come back and I just checked out! If you looking for great customer service in a beautiful space this is it!
Stayed 3 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful upscale resort
Stayed 3 nights in Apr 2022