Nassau Botanical Gardens

I did not enjoy the lack of customer service. It took me asking many people to find out where to get towels for the pools and water slides. It's not well marked at all.

This RIU has dated rooms but they were clean and well maintained. Despite a few exceptional workers there, most of the staff (front desk and bartenders) do not care and are simply there for a paycheck. Tori and Jamaine are wonderful at the front desk. Jason was a great bartender at the pool. The servers in the restaurants and buffet were very nice and professional. Other than the Japanese restaurant and buffet at dinner, the food was pretty bad compared to other RIUs we’ve stayed at. The ingredients were sub par at best. The breakfast buffet was small and not kept up with. The best part of this resort is being directly on cabbage beach. The water is clear and the sand was immaculate. However there are no servers on the beach to bring you drinks like other RIU resorts. Overall we enjoyed our stay but there is definitely room for improvement, especially from the staff and preparation of the food. RIU please do better.