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Overview of Sheraton Grand Nashville Downtown

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Indoor pool
Indoor pool
Indoor pool
Premium bedding, pillow-top beds, in-room safe, desk

Sheraton Grand Nashville Downtown

4 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationNashville Broadway3 min walk
    Popular LocationBridgestone Arena10 min walk
    Popular LocationMusic City Center13 min walk
    AirportNashville, TN (BNA-Nashville Intl.)15 min drive

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About this area

Nashville

Located in Nashville, Sheraton Grand Nashville Downtown is in the city centre and near a train station. Ryman Auditorium and Parthenon are notable landmarks, and some of the area's popular attractions include Johnny Cash Museum and Country Music Hall of Fame and Museum. Looking to enjoy an event or a game? See what's going on at Nashville Municipal Auditorium or Bridgestone Arena. Relax and indulge in the area's health/beauty spas, or seek out an adventure with hiking/biking trails nearby. Guests appreciate the hotel's central location.
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Popular Location

What's nearby

  • Nashville Broadway - 3 min walk
  • Tennessee State Capitol - 3 min walk
  • Tennessee State Museum - 3 min walk
  • Bridgestone Arena - 10 min walk
  • Music City Center - 13 min walk

Getting around

  • Nashville Riverfront Station - 14 min walk
  • Nashville International Airport (BNA) - 13 min drive

Restaurants

  • Frothy monkey - 3 min walk
  • 417 Union - 4 min walk
  • Puckett's Grocery - 4 min walk
  • Jeff Ruby's Steakhouse - Nashville - 5 min walk
  • Bourbon Street Blues & Boogie Bar - 6 min walk

About this property

Sheraton Grand Nashville Downtown

4-star Nashville hotel in Downtown Nashville, walk to Nashville Broadway
This smoke-free hotel features 2 restaurants, an indoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli and valet parking. All 482 rooms offer comforts such as pillowtop beds and premium bedding, plus WiFi and LCD TVs with cable channels. Room service, coffee makers and free weekday newspapers are among the other amenities available to guests. Housekeeping is available once per stay.
Sheraton Grand Nashville Downtown offers 482 forms of accommodation with video game consoles and a safe. Pillowtop beds feature premium bedding. 47-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.99 per night)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 41.00 per night; includes in/out privileges)
  • Valet parking on site (USD 45.00 per night; includes in/out privileges)
  • Extended parking on site (USD 45.00 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 16-20 per person
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (once per stay)
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Business centre
  • Conference space (30000 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicle
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 47-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels
  • Video game console

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from March 7 2021 to May 31 2021 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 125.00 per pet, per stay
Dogs welcome
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 50.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 16 and USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.99 per night (rates may vary)
  • Self-parking fee: USD 41.00 per night (in/out privileges)
  • Valet parking fee: USD 45.00 per night (in/out privileges)
  • Extended parking fee: USD 45.00 per night
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees
  • Refrigerator fee: USD 25.00 per night
  • Rollaway bed fee: USD 50.0 per night
  • Facilities fee: USD 18.57 per accommodation, per night and includes use of: swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property

Property is also known as

Hotel Sheraton Nashville Downtown
Nashville Downtown Sheraton
Sheraton Hotel Nashville Downtown
Sheraton Nashville Downtown
Sheraton Grand Nashville Hotel
Nashville Sheraton
Sheraton Nashville
Sheraton Grand Nashville Downtown Hotel
Sheraton Grand Nashville
Nashville Sheraton
Sheraton Nashville
Sheraton Grand Nashville Downtown Hotel
Sheraton Grand Nashville Downtown Nashville
Sheraton Grand Nashville Downtown Hotel Nashville

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 498 out of 941 reviews
5 - Excellent 53%
Rating 4 - Good. 255 out of 941 reviews
4 - Good 27%
Rating 3 - Okay. 115 out of 941 reviews
3 - Okay 12%
Rating 2 - Poor. 45 out of 941 reviews
2 - Poor 5%
Rating 1 - Terrible. 28 out of 941 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great hotel! I Will be staying here again when I return to Nashville. Everything was within walking distance. The room was nice and clean. Loved this hotel!
Stayed 1 night in May 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
o
Stayed 3 nights in May 2021

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good hotel with great location. Due to covid no room service and not a lot of options for late night food so keep that in mind.
Stayed 1 night in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel right extremely close to all of the attractions you’d want to see in Nashville. Staff was very friendly too!
Stayed 2 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the view from my room and the ambiance of the property.
Stayed 2 nights in May 2021