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Overview of Franklin Marriott Cool Springs

Photo gallery

Featured image
Indoor pool
Pool
Pool
In-room safe, desk, blackout curtains, iron/ironing board

Franklin Marriott Cool Springs

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationAspen Grove Park3 min drive
    Popular LocationCoolSprings Galleria3 min drive
    Popular LocationIasis Health Care4 min drive
    AirportNashville, TN (BNA-Nashville Intl.)21 min drive

Choose dates to view prices

Room, 1 King Bed, Non Smoking

4.5/5 guest room rating
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

4.7/5 guest room rating
  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

About this area

Franklin

In the business district, Franklin Marriott Cool Springs is in an area with good shopping. Belle Meade Plantation and The Factory are local landmarks, and travellers looking to shop may want to visit CoolSprings Galleria and Mall at Green Hills. Nashville Zoo and Cheekwood Estate & Gardens are also worth visiting. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails and mountain biking.
Popular Location

What's nearby

  • Aspen Grove Park - 3 min drive
  • CoolSprings Galleria - 3 min drive
  • Iasis Health Care - 4 min drive
  • Saint Thomas Medical Partners - 5 min drive
  • Boiler Room Theatre - 6 min drive

Getting around

  • Nashville Riverfront Station - 17 min drive
  • Nashville International Airport (BNA) - 21 min drive

Restaurants

  • Stave Regional Kitchen — 1 min walk
  • Coffee Etc. — 1 min walk
  • Cajun Steamer - 9 min walk
  • Tupelo Honey - 10 min walk
  • Puffy Muffin - 16 min walk

About this property

Franklin Marriott Cool Springs

3.5-star Suburban hotel near CoolSprings Galleria
Along with 2 restaurants, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a coffee shop/café, a snack bar/deli and a 24-hour business centre are on-site. All 300 rooms provide conveniences such as fridges and coffee makers, plus wireless Internet access (surcharge) and flat-screen TVs with cable channels. Guests will also find Netflix, free local calls and hairdryers.
Franklin Marriott Cool Springs offers 300 forms of air-conditioned accommodation with a safe and coffee/tea makers. 37-inch Flat-screen televisions come with premium cable channels and Netflix. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Franklin hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • Free local area shuttle up to 5 mi

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM: USD 5.00-20.00 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness centre

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference space (29000 square feet)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Heating

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 8 2021 to January 30 2021 (dates subject to change):
  • Swimming pool
The property will be renovating from 18 January 2021 to 30 April 2021 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 5.00 and USD 20.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Cool Springs Marriott Franklin
Franklin Cool Springs
Franklin Cool Springs Marriott
Franklin Marriott Cool Springs
Franklin Marriott Cool Springs Hotel
Marriott Cool Springs
Marriott Cool Springs Franklin
Marriott Cool Springs Hotel
Marriott Franklin
Marriott Franklin Cool Springs
Franklin Marriott Cool Springs Hotel Franklin
Franklin Marriott Cool Springs Hotel
Franklin Marriott Cool Springs Franklin
Franklin Marriott Cool Springs Hotel Franklin

Frequently asked questions

Can I cancel my reservation for free at Franklin Marriott Cool Springs and receive a full refund?
Yes, Franklin Marriott Cool Springs offers free cancellation on select room rates, because flexibility matters! Please refer to Franklin Marriott Cool Springs cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Franklin Marriott Cool Springs?
As of 19 Apr 2021, prices found for a 1-night stay for 2 adults at Franklin Marriott Cool Springs on 2 May 2021 start from £108, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Franklin Marriott Cool Springs pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Franklin Marriott Cool Springs?
Self-parking is free at this property.
What time is check-in at Franklin Marriott Cool Springs?
Check-in is from 4 PM - midnight. After-hours check-in is not available.
What time is check-out at Franklin Marriott Cool Springs?
Checkout is at noon.
Where is Franklin Marriott Cool Springs located?
Situated in the business district, this hotel is 1.5 mi (2.3 km) from Aspen Grove Park and 1.6 mi (2.5 km) from CoolSprings Galleria. Saint Thomas Medical Partners and Iasis Health Care are also within 3 miles (5 km).

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 169 out of 310 reviews
5 - Excellent 55%
Rating 4 - Good. 85 out of 310 reviews
4 - Good 27%
Rating 3 - Okay. 35 out of 310 reviews
3 - Okay 11%
Rating 2 - Poor. 15 out of 310 reviews
2 - Poor 5%
Rating 1 - Terrible. 6 out of 310 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staycation
My husband and I went on a little staycation for his birthday. Overall the hotel was nice and very clean. It’s definitely more business savvy then romantic, so probably would book at a different place next time. Felt more generic like a Holiday Inn or Hampton Inn rather then as fancy as the pictures look.
Stayed 1 night in Jan 2021

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

5/5 Excellent

Stayed 7 nights in Dec 2020

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated for all local businesses, shopping etc, Many restaurants within easy walking distance, although the bar/restaurant at the hotel itself is really excellent. Great gym and pool facilities. Room was spacious and well appointed. with all the amenities we needed. My only 'gripe' is the annoying voice announcement in the elevator for each floor and the pillows were not too comfortable.
Stayed 3 nights in Dec 2020

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