Title: Courtyard by Marriott Franklin Cool Springs Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=8142&destination=Franklin%2C+Tennessee%2C+United+States+of+America&selected=2201779&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Courtyard by Marriott Franklin Cool Springs Travelers find quiet moments in the peaceful garden or plan their day over a fresh cup of coffee from the welcoming café at this Franklin retreat ## Photo gallery for Courtyard by Marriott Franklin Cool Springs ![Exterior - Courtyard by Marriott Franklin Cool Springs (Franklin)](https://images.trvl-media.com/lodging/3000000/2210000/2201800/2201779/26833799.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area - Courtyard by Marriott Franklin Cool Springs (Franklin)](https://images.trvl-media.com/lodging/3000000/2210000/2201800/2201779/427648c8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Courtyard by Marriott Franklin Cool Springs (Franklin)](https://images.trvl-media.com/lodging/3000000/2210000/2201800/2201779/e667eb61.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool - Courtyard by Marriott Franklin Cool Springs (Franklin)](https://images.trvl-media.com/lodging/3000000/2210000/2201800/2201779/3564510c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Courtyard by Marriott Franklin Cool Springs (Franklin)](https://images.trvl-media.com/lodging/3000000/2210000/2201800/2201779/19eb076c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Franklin's business district, Courtyard by Marriott Franklin Cool Springs offers a tranquil setting with a garden and coffee shop. Enjoy the spa tub, indoor pool, free WiFi, and on-site restaurant serving breakfast and dinner. Dry cleaning available. ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Free Wi-Fi - Air-conditioning - Gym - Breakfast available £113 includes taxes & fees 4 Apr - 5 Apr ## Room options ### Check availability for these dates Tonight [Mar 28 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=2201779&PinnedHotelID=2201779&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=2201779&PinnedHotelID=2201779&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 29 - Mar 30](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=2201779&PinnedHotelID=2201779&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=2201779&PinnedHotelID=2201779&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=2201779&PinnedHotelID=2201779&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=2201779&PinnedHotelID=2201779&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=2201779&PinnedHotelID=2201779&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=2201779&PinnedHotelID=2201779&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds Showing 7 of 7 rooms ### View all photos for Room, 1 King Bed with Sofa bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2210000/2201800/2201779/b094f4ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed with Sofa bed 9.4 Exceptional 25 reviews - 322 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Room, 2 Queen Beds ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2210000/2201800/2201779/9e71a3af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds 9.6 Exceptional 21 reviews - 322 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2210000/2201800/2201779/b094f4ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub) - 322 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2210000/2201800/2201779/b094f4ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed with Sofa bed (Hearing Accessible) - 322 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2210000/2201800/2201779/9e71a3af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds (Mobility Accessible, Tub) 9.0 Wonderful 2 reviews - 338 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 2 Queen Beds (Hearing Accessible) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2210000/2201800/2201779/9e71a3af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds (Hearing Accessible) 10.0 Exceptional 2 reviews - 338 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2210000/2201800/2201779/9e71a3af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower) 10.0 Exceptional 1 review - 338 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Lobby](https://images.trvl-media.com/lodging/24000000/23520000/23512700/23512626/db928288.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Franklin Cool Springs Franklin - 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Pool - Pet-friendly - Free Wi-Fi - Restaurant 9.4 Exceptional 752 reviews £112 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Nashville-Hotels-Hilton-Garden-Inn-Nashville-Brentwood.h13155015.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=178291&destination=Nashville (and vicinity)&destType=MARKET&latLong=36.16374,-86.78289&searchId=a0f9e34f-d654-47f8-aff1-fadf66ecb7c3&top_cur=GBP) Ad ![Sports facility](https://images.trvl-media.com/lodging/13000000/12480000/12477200/12477184/f5d0959b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Homewood Suites by Hilton Nashville Franklin Cool Springs Franklin - Pool - Breakfast included - Pet-friendly - Parking included 9.2 Wonderful 1,001 reviews £110 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Nashville-Hotels-Homewood-Suites-By-Hilton-Nashville-Franklin-Cool-Springs.h12477184.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=178291&destination=Nashville (and vicinity)&destType=MARKET&latLong=36.16374,-86.78289&searchId=a0f9e34f-d654-47f8-aff1-fadf66ecb7c3&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNashville-Hotels-Courtyard-By-Marriott-Franklin-Cool-Springs.h2201779.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNashville-Hotels-Courtyard-By-Marriott-Franklin-Cool-Springs.h2201779.Hotel-Information) ## About the area Located in Franklin, Courtyard by Marriott Franklin Cool Springs is in the business district. Boiler Room Theatre and Pull-Tight Players Theatre are cultural highlights, and some of the area's attractions include Nashville Zoo and Nolensville Feed Mill. Looking to enjoy an event or a game while in town? See what's happening at Crockett Park Tennis Center or Nashville Armory. Practise your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as mountain biking and hiking/biking trails in the area. [Visit our Franklin travel guide](https://www.expedia.co.uk/Franklin.dx8142) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.95109%2C-86.80781&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=oeAfY9D3Bg1wiArTXCh9Pnt4A2w=) 2001 Meridian Blvd, Franklin, TN, 37067 ### What's nearby - ![Nashville_CoolSpringsGalleria_6129365_02](https://images.trvl-media.com/place/6129365/a0caa00f-08f2-4a43-8526-433fe99053ab.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) CoolSprings Galleria 19 min walk \- 1.0 mile - ![Vanderbilt University](https://images.trvl-media.com/place/637/07c12115-7b6b-4ee3-a8c6-dfd978559af9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Vanderbilt University 17 min drive \- 18.8 miles - ![Broadway](https://images.trvl-media.com/place/553248635975438374/c41a72b2-29e2-4849-b165-102649581808.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Broadway 18 min drive \- 19.7 miles - Aspen Grove Park 2 min drive \- 1.3 miles - Iasis Health Care 3 min drive \- 2.8 miles ### Getting around - Nashville Riverfront Station 20 min drive - Nashville International Airport (BNA) 22 min drive ### Restaurants - Connors Steak & Seafood 4 min drive - Jonathan's Grille 3 min drive - Brewhouse South & Sauced Pizza Kitchen 4 min drive - Chai Samosa 9 min walk - Tony's Eat & Drink 2 min walk ## About this property ### Courtyard by Marriott Franklin Cool Springs Hotel near CoolSprings Galleria At Courtyard by Marriott Franklin Cool Springs, you can look forward to a terrace, a coffee shop/cafe and a garden. The on-site restaurant, Bistro, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in reception. Additional perks include: - An indoor pool - Full breakfast (surcharge), self-parking (surcharge) and express check-out - A banquet hall, multilingual staff and a gift shop - A 24-hour front desk, outdoor furniture and smoke-free property Room features All 126 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and desk chairs. More conveniences in all rooms include: - Bathrooms with shower/bath combinations and free toiletries - 32-inch Smart TVs with Netflix and premium channels - Wardrobes/cupboards, LED light bulbs and mini fridges ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/3000000/2810000/2804200/2804111/4e2cb3e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Nashville/Franklin Cool Springs Franklin - Pool - Pet-friendly - Free Wi-Fi - Restaurant 8.8 Excellent 1,001 reviews £106 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=2804111&PinnedHotelID=2804111&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/5000000/4950000/4948100/4948077/59670b0e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Drury Plaza Hotel Nashville Franklin Franklin - Pool - Hot tub - Breakfast included - Pet-friendly 9.6 Exceptional 1,778 reviews £130 includes taxes & fees 4 Apr - 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Pool - Breakfast included - Parking included - Free Wi-Fi 9.0 Wonderful 382 reviews £99 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=71258766&PinnedHotelID=71258766&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/16000000/15440000/15438800/15438767/8998884d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Home2Suites by Hilton Nashville Franklin Cool Springs Franklin - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 8.8 Excellent 837 reviews £92 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=15438767&PinnedHotelID=15438767&HadPinnedHotel=true®ionId=-1&adults=2) ![Sports facility](https://images.trvl-media.com/lodging/13000000/12480000/12477200/12477184/f5d0959b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Homewood Suites by Hilton Nashville Franklin Cool Springs Franklin - Pool - Breakfast included - Pet-friendly - Parking included 9.2 Wonderful 1,001 reviews £110 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=12477184&PinnedHotelID=12477184&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/70000/65500/65469/88387ffa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place Nashville/Franklin/Cool Springs Franklin - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 1,104 reviews £99 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=65469&PinnedHotelID=65469&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/1000000/50000/43400/43379/5bf156b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Quinta Inn & Suites by Wyndham Nashville Franklin Franklin - Pool - Hot tub - Breakfast included - Pet-friendly 6.8 1,002 reviews £59 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=43379&PinnedHotelID=43379&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2430000/2425500/2425499/20260f6e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Franklin Cool Springs Franklin - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 9.4 Exceptional 562 reviews £132 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=2425499&PinnedHotelID=2425499&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=2201779&PinnedHotelID=2201779&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2201779,2804111,4948077,563956,2211914) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (USD 10 per night) - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Full breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7 to 17 for adults and USD 5 to 15 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Bistro ### Things to do - 24-hour gym - Indoor pool - TV in common areas ### Family friendly - In-room cot - Indoor pool - Laundry facilities - Mini-fridge - Pool gate ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping on request - Multilingual staff ### Business services - 24-hour business centre - 635 square feet of conference space - Meeting room ### Outdoors - Garden - Outdoor furniture - Terrace - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 4 accessible parking spaces - Assistive listening devices - Braille/raised signage - Front entrance ramp - Grab bar in shower (89 centimetre high) - Lever door handles - Lift (91 centimetre wide door) - Low-height electrical sockets in bathroom - Pool hoist on site - Thin carpet in room - Tile flooring in room - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (86 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 1 building - 4 floors - At least 80% lighting from LEDs - Banquet hall - Built in 2008 - Fireplace in lobby - No plastic coffee stirrers - No plastic drinking straws - Rooftop garden - Smoke-free property - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Free cot - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch smart TV with premium cable channels - Netflix ### Food and drink - Coffee/tea maker - Mini-fridge ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Desk chair - Energy-saving switches in guestrooms - Free local calls - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - LED lighting - Phone - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Minimum check-in age - 21 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: approximately USD 7 to 17 for adults and USD 5 to 15 for children - Self-parking fee: USD 10.00 per night - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6:00 AM to 11:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Courtyard Cool Springs Courtyard Cool Springs Hotel Courtyard Cool Springs Hotel Franklin Courtyard Franklin Courtyard Franklin Cool Springs Courtyard Marriott Franklin Cool Springs Hotel Courtyard Marriott Cool Springs Hotel Courtyard Marriott Franklin Cool Springs Courtyard Marriott Cool Springs Courtyard By Marriott Franklin Cool Springs Hotel Franklin Courtyard by Marriott Franklin Cool Springs Hotel Courtyard by Marriott Franklin Cool Springs Franklin Courtyard by Marriott Franklin Cool Springs Hotel Franklin ## Frequently asked questions ### Does Courtyard by Marriott Franklin Cool Springs have a pool? ### How much does it cost to stay at Courtyard by Marriott Franklin Cool Springs? ### Is Courtyard by Marriott Franklin Cool Springs pet-friendly? ### How much is parking at Courtyard by Marriott Franklin Cool Springs? ### What time is check-in at Courtyard by Marriott Franklin Cool Springs? ### What time is check-out at Courtyard by Marriott Franklin Cool Springs? ### Where is Courtyard by Marriott Franklin Cool Springs located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Courtyard by Marriott Franklin Cool Springs Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.6 Location ### 9.4 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 684 8 - Good 215 6 - Okay 54 4 - Poor 20 2 - Terrible 17 ## Reviews Verified ### 10/10 Excellent #### Elizabeth 19 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was clean and inviting. Staff was very pleasant. ##### Elizabeth Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Sarah 22 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Spacious and very clean. ##### Sarah Stayed 1 night in Aug 2025 Verified ### 10/10 Excellent #### Lance 3 Dec 2025 Liked: Cleanliness, property conditions & facilities Very clean rooms. ##### Lance Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### John 26 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Even the hallways smelled clean. I would stay here again. The staff were very friendly. The hotel is nest several good restaurants and one of the best spas I’ve even visited. ##### John Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### louis 1 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff safe property. Very clean very much so enjoyed our stay ##### louis Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### Cliff 11 Jul 2025 Liked: Cleanliness Great staff. Very clean and comfortable ##### Cliff Stayed 2 nights in Jun 2025 Verified ### 10/10 Excellent #### Michael 6 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had a great stay at Courtyard. The room was clean, facilities were up kept and it was in a great area. ##### Michael Stayed 2 nights in Apr 2025 Verified ### 10/10 Excellent #### Neal 14 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is located centrally to a lot of dining options and close to the major roads. The area around the hotel offered a few dining options for breakfast and dinner. ##### Neal Stayed 1 night in Apr 2025 Verified ### 10/10 Excellent #### Samuel 28 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place at reasonable prices. Lots of dining options within 2 blocks walking. ##### Samuel Stayed 5 nights in Feb 2025 Verified ### 10/10 Excellent #### Verified traveller 23 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This was a great hotel it was clean comfortable and safe and had plenty of parking ##### Verified traveller Stayed 1 night in Jun 2024 Verified ### 8/10 Good #### Tracy 2 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was nice, hotel was in a good location. The luggage cart needed fixing. The wheel came off and my husband handed it to the person working the front desk and suggested she have it repaired. The next day we ended up grabbing the same cart and again the wheel came off. Also our room was 53 degrees when we checked in. Luckily we went to dinner and it had warmed up to 65 when we returned. Aside from those things, it was a decent experience. ##### Tracy Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Lonn 23 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities Awesome location- easy access to 65\. Convenient local restaurants easily accessible on foot! Quick and convenient check in and our room was simply awesome! Would highly recommend this hotel! Nearby mall, antiques 15 minutes away… only drawback is local traffic away from hotel is very busy… ##### Lonn Stayed 1 night in Mar 2025 Verified ### 10/10 Excellent #### Marcus 22 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great staff ##### Marcus Stayed 2 nights in Dec 2024 Verified ### 10/10 Excellent #### Maureen 27 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Hotel We stopped in Franklin Tennessee for 1 night on our way home from a week at the beach. The hotel staff was very friendly and helpful ##### Maureen Stayed 1 night in May 2024 Verified ### 10/10 Excellent #### Laurie 25 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities The location was convenient to our event. ##### Laurie Stayed 2 nights in Feb 2024 Verified ### 10/10 Excellent #### Jamie 12 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### One night stay Staff was very friendly. The room was clean and comfy bed. Hot tub was great! We enjoyed our stay. ##### Jamie Stayed 1 night in Nov 2023 Verified ### 10/10 Excellent #### Amy 10 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities Just a great stay. Beautiful and clean property, very friendly staff. Great location, dining and breakfast options very close. Safe. Highly recommend if looking for location close to Main Street, vinyard, lepiers fork. ##### Amy Stayed 1 night in Sep 2023 Verified ### 10/10 Excellent #### Charles 28 Jun 2024 #### Super nice Very comfortable. Convenient for food and fun. ##### Charles Stayed 1 night in Jun 2024 Verified ### 10/10 Excellent #### Michael 15 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was large, well appointed, and comfortable. Bartender Coal was nice. Food and especially dessert and breakfast selections limited buy good. ##### Michael Stayed 3 nights in Nov 2024 Verified ### 8/10 Good #### Jynell 31 Mar 2025 Liked: Cleanliness, staff & service Loved the area and how easy it was to walk to restaurants etc. Super cute area. Room had brackets on wall where a picture should have been. Either hang a picture or remove brackets. None of the overhead lights worked. There were kids (I think traveling baseball teams) everywhere, so the pool was crowded with no clean towels, with dirty towel baskets overflowing (I went to the front desk and was given 2 clean pool towels). We would have liked to enjoy the hot tub without it being occupied by small children. They also had a pizza dinner and basically took over the lobby, but it wasn’t a dealbreaker for us and overall a nice stay. ##### Jynell Stayed 1 night in Mar 2025 Verified ### 6/10 Okay #### Verified traveller 17 Jan 2024 Liked: Staff & service, property conditions & facilities, room comfort #### Call about the pool before arrival. The hotel was tidy and welcoming. Unfortunately, the reason we picked this hotel was for the pool and hot tub, both of which were cloudy and greenish. I asked if it was safe for swimming at the desk and they didn't even know if was green and just told me it is monitored by maintenance so it must be safe. Needless to say we didn't go in. I would have chosen a much less expensive place had I known the pool would have been like this. ##### Verified traveller Stayed 1 night in Jan 2024 Verified ### 8/10 Good #### Jason 4 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Accommodations were fine. The TV was non-functional and required maintenance personnel to come in and rectify. The Front desk did however offer to immediately change our room as a result of the maintenance personnel schedule / unavailability. The bartender was inexperienced and created drinks that were less than satisfying. However, the service itself was exemplary. We all need to learn somewhere so not a big deal. The clean folks were very courteous and professional. One future checkout consideration would be for the patron to designate a room "tip" amount since many of us tip at the end of our stay and are not 100% certain who the recipient of the room tip is going to. Since I'm sure there is an audit trail of which staff member cleaned which rooms (and when), an electronic tip method would ensure that the right staff member(s) received their fair share of the room cleaning tip. Everything else was spot on! ##### Jason Stayed 3 nights in May 2025 Verified ### 6/10 Okay #### Preston 4 Aug 2024 Liked: Staff & service, property conditions & facilities The parking was a little confusing since the arrow that says "courtyard" points in the exact opposite direction of the hotel and all the buildings back there look the same. Wasn't a big deal obviously but the beds and pillows and linens? Those were horrible, the pillows were very flat, the linens (i use that term loosely) felt like the hard paper towel in a pu loc school and the bed felt there was no padding between your body and the springs. The shower was AMAZING and I needed it after that night tossing amd turning. The room was really nice looking, there was hair in the sink but I just ran the water foe a second to wash it down, whatever, but the beds were really disappointing. ##### Preston Stayed 1 night in Aug 2024 Verified ### 10/10 Excellent #### Marisa 11 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely little getaway We loved almost everything about this hotel… especially the location! We had a dinner reservation at Tupelo honey and it was literally out the front door and across the street—so nice on a rainy day! Closer than walking to our car would have been! The room was a perfect size and we loved the cute little sofa in there. The only thing that was baffling was the pool room. There was a huge chunk out of the ceiling. Also, the hot tub wasn’t super hot and the pool was COLD! But the room itself was a good temperature. Honestly if we wouldn’t have used the pool facilities it would have been a 10/10– and even the pool facilities could have been a lot worse—it at least seemed pretty clean in there. The breakfast was a bit pricey but DELICIOUS! Had the breakfast sandwich and it was a bit elevated from the norm with arugula and guacamole—highly recommend. ##### Marisa Stayed 1 night in Mar 2024 Verified ### 10/10 Excellent #### Molly Marie 27 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was friendly and accommodating. Hotel was clean and comfortable ##### Molly Marie Stayed 4 nights in Mar 2026 ---