Worst almost stay ever! We ordered three rooms from Hotels.com as we were driving up from the south. When we arrived, the office was empty for about 5 minutes until the office clerk arrived. We mentioned the three rooms and he showed us hotels.com paperwork for two rooms, not three- also telling us he had no "king beds" (we'd reserved two doubles and one king) as we'd have to pay $5 more for a double. We called hotels.com from the lobby, and mentioned our dismay. They called him directly and we heard him tell hotels.com that he did have the king beds available and after they sent more paperwork we could have the rooms.
Then when he got off the phone, he told us that he would get our rooms available. We asked to see the king room and he refused. We asked again and he told us to leave the premises and we would get no rooms at all. We left the lobby and called hotels.com, hotels.com stated that we would not get our prepaid hotel costs back. We called the police, and after a long discussion, the police asked us to leave as the innkeeper asked us to leave. A third call to hotels.com and after another call back to the innkeeper, we got our money back. Three calls to hotels.com and 90 minutes later we were on our way to another hotel.
This time a good clean one. I would recommend any hotel other than M-Star