Narrows Bridge

The staff was great. The room was nice but I would have preferred more towels. The remote in our room wasn’t working fully as well as the steamer in the room. Otherwise, it is a good hotel but would not recommend for families.

Great location and food court in area. Great for family fun

We had a great experience here and we WILL be returning. From check in to the stay itself, everything was top notch, most notably the staff. My father and I were in chicago for one night to attend an event and this hotel was the highlight of our visit. We got a penthouse room and were able to check in early so we could unload our luggage and get organized. I don’t have the cards with the employees names on me but the valet, desk attendant, and nice gentleman that helped us with our bags went above and beyond to accommodate us. What an absolutely wonderful experience. We can’t wait to come stay again. Thank you everyone that attended to us here, you made our stay memorable and seamless.