Title: Best Western Plus Crystal, Hotel & Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Best Western Plus Crystal, Hotel & Spa Art Deco hotel with full-service spa and sauna ![Exterior](https://images.trvl-media.com/lodging/1000000/440000/430300/430280/0a83e3ba.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request) | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/440000/430300/430280/755d6182.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (EUR 19.50 per person)](https://images.trvl-media.com/lodging/1000000/440000/430300/430280/1e83fd99.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/440000/430300/430280/42b48483.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite, 1 King Bed, Non Smoking (with Sofabed) | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/440000/430300/430280/9665c369.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Best Western Plus Crystal Hotel & Spa in Nancy offers Ayurvedic treatments and body scrubs. Enjoy the indoor pool with sun loungers. The library provides a quiet space to read or work with WiFi. 8.4 Very good ## Popular amenities - Bar - Spa - Pool - Room service - Air conditioning - 24/7 front desk £93 includes taxes & fees 23 Nov - 24 Nov ## Room options ### Check availability for these dates Tonight [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=430280&PinnedHotelID=430280&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=430280&PinnedHotelID=430280&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=430280&PinnedHotelID=430280&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=430280&PinnedHotelID=430280&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=430280&PinnedHotelID=430280&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=430280&PinnedHotelID=430280&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=430280&PinnedHotelID=430280&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=430280&PinnedHotelID=430280&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 7 of 7 rooms ![Standard Room, 1 Double Bed, Non Smoking (Small Room) | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/440000/430300/430280/8a0f4d56.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking (Small Room) 10.0 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Renovated in 2021 Blackout curtains Separate bedroom - 161 sq ft - Sleeps 2 - 1 Double Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/440000/430300/430280/58d0b51f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request) 9.6 Exceptional 8 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Renovated in 2021 Blackout curtains Separate bedroom - 269 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/440000/430300/430280/451573da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed;Larger Room) ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Renovated in 2021 Blackout curtains Separate bedroom - 269 sq ft - Sleeps 3 - 1 King Bed ![Exclusive Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request;with Sofabed) | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/440000/430300/430280/7f359969.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request;with Sofabed) ### Highlights Terrace Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Renovated in 2021 Blackout curtains - 538 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ![Superior Room, 1 Queen Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/440000/430300/430280/109163d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed, Non Smoking 8.8 Excellent 8 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Renovated in 2021 Blackout curtains Separate bedroom - 215 sq ft - Sleeps 2 - 1 Queen Bed ![Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request) | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/440000/430300/430280/755d6182.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request) 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Renovated in 2021 Blackout curtains Separate bedroom - 269 sq ft - Sleeps 4 - 1 King Bed ![Junior Suite, 1 King Bed, Non Smoking (with Sofabed) | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/440000/430300/430280/9665c369.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Non Smoking (with Sofabed) ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Renovated in 2021 Blackout curtains Separate bedroom - Sleeps 4 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNancy-Hotels-Best-Western-Plus-Crystal.h430280.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNancy-Hotels-Best-Western-Plus-Crystal.h430280.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C48.69002%2C6.17809&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=E-DvGskHRPvECAqxawrii9ax_XU=) 5 Rue Chanzy, Nancy, Meurthe-et-Moselle, 54000 #### What's nearby - Congress Center Jean Prouve - 3 min walk - 0.2 miles - Place Stanislas - 6 min walk - 0.4 miles - Nancy Hotel de Ville - 6 min walk - 0.4 miles - Parc de la Pepiniere - 9 min walk - 0.5 miles - CHU Nancy - 16 min walk - 0.9 miles #### Getting around - Nancy Station - 5 min walk - Metz (ETZ-Metz - Nancy - Lorraine) - 40 min drive #### Restaurants - ‪L'Excelsior - ‬3 min walk - ‪Le Pub - ‬3 min walk - ‪La Faille - ‬5 min walk - ‪HONEY Coffee and Food - ‬3 min walk - ‪Brasserie Robe des champs - ‬1 min walk ## About this property ### Best Western Plus Crystal, Hotel & Spa Upscale hotel in Nancy City Centre, remodelled in 2021 Take advantage of a terrace, a library and dry cleaning/laundry services at Best Western Plus Crystal, Hotel & Spa. Indulge in a body treatment, a facial and a massage at the on-site spa. In addition to a bar and a business centre, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An indoor pool, along with sunloungers - Buffet breakfast (surcharge), luggage storage and 3 meeting rooms - A banquet hall, a 24-hour front desk and a lift - Smoke-free property, multilingual staff and a front desk safe Room features All 81 rooms boast comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and bathrobes. Other conveniences in all rooms include: - Free toiletries and hairdryers - 43-inch flat-screen TVs with premium channels - Wardrobes/cupboards, free infant beds and electric kettles ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/27000/26962/db0cfaf5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Nancy Centre Place Stanislas Hotel Nancy City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.0 Very good 525 reviews £94 includes taxes & fees 14 Nov - 15 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=26962&PinnedHotelID=26962&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/3000000/2740000/2737200/2737140/2b1ff829.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Littéraire Stendhal et Spa Nancy City Centre - Spa - Pet-friendly - Free WiFi - Air conditioning 8.6 Excellent 314 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=2737140&PinnedHotelID=2737140&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Suite, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1260000/1252800/1252741/e3b6fc4a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Suites Nancy Centre Rives de Meurthe - 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Pet-friendly - Free WiFi - Air conditioning - Breakfast available 9.0 Wonderful 213 reviews £70 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=26522&PinnedHotelID=26522&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/7000000/6150000/6141300/6141230/26825cc2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Campanile Nancy Centre - Gare Nancy City Centre - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.2 Very good 752 reviews £67 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=6141230&PinnedHotelID=6141230&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/1000000/60000/53500/53469/f175e5b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Stanley by HappyCulture Nancy City Centre - Pet-friendly - Free WiFi - Breakfast available - Business services 8.0 Very good 693 reviews £66 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=53469&PinnedHotelID=53469&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19.50 for adults and EUR 7.50 for children - A bar/lounge ### Things to do - Full-service spa - Indoor pool - Library - Sauna - Steam room ### Family friendly - In-room cot - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - 3 meeting rooms - Business centre - Computer station ### Outdoors - Pool loungers - Terrace ### Full-service spa - Ayurvedic treatments - Body scrubs - Couples treatment rooms - Facials - Massage - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk ### More - 3 buildings - 6 floors - Art Deco architecture - Banquet hall - Built in 1889 - Renovated entire property - May 2021 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Slippers - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 43-inch flat-screen TV with premium satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Espresso maker - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Desk - Desk chair - Heating - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property From Monday to Friday, sauna and hammam opening hours are 4-6 PM. ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from 4 January to 8 February: - One of the swimming pools - Sauna - Spa The following facilities are closed on Sunday: - Bar/lounge ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 15 per pet, per day Service animals are welcome, and are exempt from fees 2 total pets Restrictions apply; for more information contact the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 19.50 for adults and from EUR 7.50 for children - Pet fee: EUR 15 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Children under 16 years old are allowed in the pool from 10 AM to 11:50 AM on Mondays, and from 8 AM to 9:50 AM from Tuesday to Sunday and must be accompanied by an adult. For safety reasons, the sauna and hammam are not permitted for guests under 16 years old. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Children under 16 years old are not allowed in the swimming pool without adult supervision Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ### Property is also known as Best Western Crystal Nancy Best Western Hotel Crystal Best Western Hotel Crystal Nancy Best Western Crystal Best Western Nancy Nancy Best Western Best Western Hotel Crystal Best Plus Crystal, & Spa Nancy Best Western Plus Crystal, Hotel & Spa Hotel Best Western Plus Crystal, Hotel & Spa Nancy Best Western Plus Crystal, Hotel & Spa Hotel Nancy ## Frequently asked questions ### Does Best Western Plus Crystal, Hotel & Spa have a pool? > Yes, this property has an indoor pool. One of the swimming pools is closed seasonally each year from January 4 until February 8. ### How much does it cost to stay at Best Western Plus Crystal, Hotel & Spa? > As of 30 Oct 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Crystal, Hotel & Spa on 23 Nov 2025 start from £93.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Nancy-Hotels-Best-Western-Plus-Crystal.h430280.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Best Western Plus Crystal, Hotel & Spa pet-friendly? > Yes, this property allows pets (limit 2 total). There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Best Western Plus Crystal, Hotel & Spa? > Best Western Plus Crystal, Hotel & Spa doesn't offer parking. ### What time is check-in at Best Western Plus Crystal, Hotel & Spa? > Check-in start time: 4:00 PM; check-in end time: anytime. ### What time is check-out at Best Western Plus Crystal, Hotel & Spa? > Checkout is at noon. ### Where is Best Western Plus Crystal, Hotel & Spa located? > Located in Nancy City Centre, this spa hotel is within a 5-minute walk of Congress Center Jean Prouve and Chambre de Commerce. Villa Majorelle and Nancy Tourism Office are also within 10 minutes. Nancy Station is 5 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Best Western Plus Crystal, Hotel & Spa Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 202 8 - Good 223 6 - Okay 53 4 - Poor 12 2 - Terrible 11 ### 9.0/10 Cleanliness ### 8.8/10 Staff & service ### 8.8/10 Amenities ### 8.4/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 8/10 Good #### Jennifer 2 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Quiet clean and comfortable place to stay in Nancy. ##### Jennifer Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Michael 4 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff service and checkin. Room excellent. Handy to all parts of the city. ##### Michael Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### David 2 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everything was perfect, thank you ##### David Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Eduardo 24 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Extremely well run hotel. Excellent property conditions. Wonderful bed. ##### Eduardo Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Kevin 29 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities A five minute walk from the train station. Easy walk to most sights and shopping. Multilingual staff very friendly and helpful. ##### Kevin Stayed 4 nights in Nov 2024 ### 8/10 Good #### David 4 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay in Nancy The Best Western Crystal Palace in Nancy was an easy walk from the train station. It was perfect for walking to shopping nearby or for heading to Stanislas Square for sightseeing or dining. The staff was great and very friendly. ##### David Stayed 2 nights in May 2024 ### 10/10 Excellent #### Alton 9 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location, services, value ##### Alton Stayed 1 night in Aug 2022 ### 8/10 Good #### Carl S 30 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Convenient stay option in Nancy Good stay in Nancy at the BW within walking distance from the train station and to Place Stanislas. Updated lobby and room, though small was clean, quiet and comfortable. Enjoyed the breakfast, though we also took cheaper coffee and croissants options nearby. ![Bed](https://a.travel-assets.com/ugc/hotel-reviews/178DE5C1E1AFACCE669E610B6AE4A49FB16869D51717110913505.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Desk and closet ](https://a.travel-assets.com/ugc/hotel-reviews/64EF4A486A3B8C4E0C1C72031C84E71FD64C74AD1717110913956.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Room view](https://a.travel-assets.com/ugc/hotel-reviews/070379964EBA21AAEC186C1C08DDEF293384BDB21717110913755.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Carl S Stayed 2 nights in May 2024 ### 8/10 Good #### Carl S 31 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Convenient stay option in Nancy Good stay in Nancy at the BW within walking distance from the train station and to the sights around Place Stanislas. Updated lobby and the room, though small, was clean, quiet and comfortable. Extensive breakfast buffet is available, though you can also find good coffee/pastry spots nearby. Overall enjoyed our stay at the BW Plus Crystal. ![Bed](https://a.travel-assets.com/ugc/hotel-reviews/178DE5C1E1AFACCE669E610B6AE4A49FB16869D51717110913505.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Desk and closet ](https://a.travel-assets.com/ugc/hotel-reviews/64EF4A486A3B8C4E0C1C72031C84E71FD64C74AD1717110913956.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Room view](https://a.travel-assets.com/ugc/hotel-reviews/070379964EBA21AAEC186C1C08DDEF293384BDB21717110913755.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Carl S Stayed 2 nights in May 2024 ### 10/10 Excellent #### Michel 18 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort . ##### Michel Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### SYLVIA 5 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### \*\*\*\* Great location, modern and spacious rooms, and above all, wonderful staff. Breakfast is okay. ##### SYLVIA Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Alex 30 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property. Very very central. The 50minutes included in the spa a great plus. Great service. Great breakfast. Nice bar in the evening with Cuban latin music. Rooms are France small. So is the elevator. We had a great time - recharging the batteries. ##### Alex Stayed 2 nights in Jun 2024 ### 8/10 Good #### Annie 6 Jun 2024 Liked: Staff & service, room comfort #### Overall a good experience The check in was complicated because the credit card machine to put a hold on the card, didn’t work. I had to go back. The room was really tiny but other than that all good. The hotel is at 3 min from the train station so its location is very strategic. ##### Annie Stayed 2 nights in May 2024 ### 10/10 Excellent #### jeffrey 19 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities We do not always stay in hotels but we had horrible experience with another housing option in town. We could not stay there for three more nights so I made quick reservation on Expedia and we went right to the hotel. It was only 10 in the morning but we had not had a lot of sleep. Checkin was not til 4. Staff was very kind and let us chill in lobby and got us room by one which was incredibly appreciative. Thanks so much. ##### jeffrey Stayed 3 nights in Jul 2023 ### 8/10 Good #### Sara 2 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Ik vond het een hele fijne accommodatie in het centrum. Alles op loopafstand, perfect! Mooi en nieuw hotel. Leuke bar ook. Alleen de kamer vond ik voor een superior kamer klein, donker en simpel. ##### Sara Stayed 1 night in Jul 2025 ### 8/10 Good #### Ulrich 19 Jul 2025 Liked: Cleanliness, staff & service Ce que j'ai pas apprécié le mini bar est payant alors c'est le cas avec d'autres concurrents. J'ai pas été informé à l'accueil. Par contre j'avais chambre de luxe dans un hôtel à Paris mais le mini bar était compris dans le forfait. ##### Ulrich Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Sylvie 12 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Parfait ##### Sylvie Stayed 1 night in Jul 2025 ### 8/10 Good #### Florence 2 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bel hôtel Très bon séjour, hôtel sympa avec le spa ##### Florence Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Stéphanie 20 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Très bien, personnel très serviable et agréable! Spa très appréciable , petit déjeuner excellent ! Je reviendrai avec plaisir ☺️ ##### Stéphanie Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Laurence 12 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bon accueil, décoration soignée, bonne literie Emplacement idéal accueil de qualité, lieu agréable décoration soignée ##### Laurence Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Sandrina 4 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tout est parfait dans cet hôtel : la chambre, le spa, le rooftop et l’accueil par le personnel. ##### Sandrina Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Kamil 14 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Art Nouveau weekend in Nancy Great weekend in the heart of Nancy. A very cosy and welcoming hotel with great cocktails, tasty breakfast and a chic spa. ##### Kamil Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Farid 13 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Très bien je recommande ##### Farid Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Nicolas 24 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ok sympa hôtel sympa bar ##### Nicolas Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Lilya 27 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Lilya Stayed 1 night in Nov 2024 ## Expedia's Latest Trends ### Hotels > [All-Inclusive Hotels in San Teodoro](https://www.expedia.co.uk/San-Teodoro-Hotels-All-Inclusive-Hotel.0-0-d6047947-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Hyatt Regency Santa Clara](https://www.expedia.co.uk/Santa-Clara-Hotels-Hyatt-Regency-Santa-Clara.h4313.Hotel-Information) > > [Beach Resorts & Hotels in Singapore](https://www.expedia.co.uk/Singapore-Hotels-Beach-Hotels.0-0-d3168-tBeachHotels.Travel-Guide-Filter-Hotels) > > [Al Messila, a Luxury Collection Resort & Spa, Doha](https://www.expedia.co.uk/Doha-Hotels-Al-Messila.h35030657.Hotel-Information) > > [Holiday Inn Reims Centre by IHG (Chambres Rénovées)](https://www.expedia.co.uk/Reims-Hotels-Holiday-Inn-Reims-Centre.h20995.Hotel-Information) > > [Best Western Premier Hôtel de la Paix](https://www.expedia.co.uk/Reims-Hotels-Best-Western-Premier-Hotel-De-La-Paix.h24469.Hotel-Information) > > [ibis Strasbourg Centre Gare](https://www.expedia.co.uk/Strasbourg-Hotels-Ibis-Strasbourg-Centre-Gare.h565550.Hotel-Information) > > [Hotels in Ayia Napa](https://www.expedia.co.uk/Ayia-Napa-Hotels.d177817.Travel-Guide-Hotels) > > [Novotel Reims Tinqueux](https://www.expedia.co.uk/Tinqueux-Hotels-Novotel-Reims-Tinqueux.h1160.Hotel-Information) > > [The Plaza Bodrum](https://www.expedia.co.uk/Bodrum-Hotels-Be-Premium-Bodrum.h17918534.Hotel-Information) > > [Mercure Metz Centre](https://www.expedia.co.uk/Metz-Hotels-Mercure-Metz-Centre.h7907.Hotel-Information) > > [Cour du Corbeau Hotel Strasbourg - MGallery Collection](https://www.expedia.co.uk/Strasbourg-Hotels-Hotel-Cour-Du-Corbeau-Strasbourg-MGallery.h2605741.Hotel-Information) > > [Hotel Continental - Reims](https://www.expedia.co.uk/Reims-Hotels-Hotel-Continental-Reims.h1485259.Hotel-Information) > > [Grand Hyatt Dubai](https://www.expedia.co.uk/Dubai-Hotels-Grand-Hyatt-Dubai.h20321.Hotel-Information) > > [Barceló Tenerife](https://www.expedia.co.uk/San-Miguel-De-Abona-Hotels-Barcelo-Tenerife.h2466992.Hotel-Information) > > [Hotel Cathedrale](https://www.expedia.co.uk/Strasbourg-Hotels-Hotel-Cathedrale.h53619.Hotel-Information) > > [La Caserne Chanzy Hotel & Spa, Autograph Collection](https://www.expedia.co.uk/Reims-Hotels-La-Caserne-Chanzy-Hotel-Spa.h38506438.Hotel-Information) > > [Hotels in Rimini](https://www.expedia.co.uk/Destinations-In-Rimini.d6046889.Hotel-Destinations) > > [JOIA Paraíso by Iberostar - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Grand-Paraiso-Adults-Only-All-Inclusive.h2802472.Hotel-Information) ### Flights > [Flights from New Orleans (MSY) to Las Vegas (LAS)](https://www.expedia.co.uk/lp/flights/msy/las/new-orleans-to-las-vegas) > > [Flights from Derby (EMA) to Inverness (INV)](https://www.expedia.co.uk/lp/flights/ema/inv/east-midlands-to-inverness) > > [Flights from Paisley (GLA) to Cork (ORK)](https://www.expedia.co.uk/lp/flights/gla/ork/glasgow-to-cork) > > [Flights from Marmagao (GOI) to Delhi (DEL)](https://www.expedia.co.uk/lp/flights/goi/del/goa-to-delhi) > > [Flights from London (LHR) to Bergen (BGO)](https://www.expedia.co.uk/lp/flights/lhr/bgo/london-to-bergen) ### Activities > [Things to do in Flensburg](https://www.expedia.co.uk/Things-To-Do-In-Flensburg.d7279.Travel-Guide-Activities) > > [Things to do in Lochearnhead](https://www.expedia.co.uk/Things-To-Do-In-Lochearnhead.d6046904.Travel-Guide-Activities) ### Packages > [French Pyrénées Holidays](https://www.expedia.co.uk/French-Pyrenees.d6035157.Holidays-City-Breaks) > > [Mecca Bingo Huddersfield](https://www.expedia.co.uk/Mecca-Bingo-Huddersfield-Huddersfield.d553248621555971655.Attraction) ### General > [Visit Pontsticill](https://www.expedia.co.uk/Pontsticill.dx3000372646)