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"It is in perfect location with an amazing close view of Mount Fuji. Staff are very helpful. Has perfect amenities (except for good pillows. Suggest to check the pillow and ask for more or replacement in time). The location and amenities made our stay very comfortable."

"A great central location. Perfect location for Fuji-Q. Just steps away. Easy access to busses. Great rooms with beautiful view."

"We did select a room with a Mt Fuji view but i should have selected one with lake view. those are much better. The food was really good (breakfast and diner). Transportation could be improved around the lake (difficult to find a bus after 5pm and taxis are also very sparse)"

"Incredible, once in a lifetime experience! Clean and well maintained property. Above and beyond service from the hotel staff."

"Wonderful, clean, well located, great staff, delicious breakfast."

"The hotel is located far from the lake and in a non pedestrian friendly area, taxis are not plentiful. They don’t serve coffee until 7am, So if you wake up earlier, and ask for coffee, they won’t help. Dinner and breakfast buffet are bad quality, reheated stale food."

"The hotel has an amazing location. On a clear day, Mount Fuji can be seen directly from the hotel which has a wonderful observation room. Breakfast is good with plenty of choice. The onsen is also a lovely treat at the end of the day- and spotlessly clean. We love staying here. There is a shuttle service provided to/from the station as the hotel is a little out of town."

"Etablissement avec une couleur retro, à la japona.se. on s'y sent bien, les chambres sont d'excellentes qualité et le personnel très agréable. Nous y retournerons très certainement"

"The rooms give a cabin feel and theres a forest around which is nice. There is a Don Quijote very close which is convienent. Very close to the theme park as well if you were planning to go there. Overall good spot."