Title: West Wood Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=8427630&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # West Wood Hotel Travelers enjoy poolside cocktails and international cuisine with garden views at this peaceful retreat in the heart of Nairobi ## Photo gallery for West Wood Hotel ![Exterior detail - West Wood Hotel (Nairobi)](https://images.trvl-media.com/lodging/9000000/8430000/8427700/8427630/ce8baf5e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception hall - West Wood Hotel (Nairobi)](https://images.trvl-media.com/lodging/9000000/8430000/8427700/8427630/f5369296.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view - West Wood Hotel (Nairobi)](https://images.trvl-media.com/lodging/9000000/8430000/8427700/8427630/e66ac875.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, soundproofing - West Wood Hotel (Nairobi)](https://images.trvl-media.com/lodging/9000000/8430000/8427700/8427630/ba3e0889.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - West Wood Hotel (Nairobi)](https://images.trvl-media.com/lodging/9000000/8430000/8427700/8427630/551bdda3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies West Wood Hotel offers a quiet escape with a poolside bar and Forest Bar restaurant overlooking gardens. Guests can visit the coffee shop, enjoy happy hour, or relax in the library surrounded by greenery. Near the University of Nairobi, it receives positive reviews. ## Reviews 7.8 Good ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Business services ## Room options ### Check availability for these dates Tonight [Dec 19 - Dec 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=8427630&PinnedHotelID=8427630&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=8427630&PinnedHotelID=8427630&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 20 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=8427630&PinnedHotelID=8427630&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=8427630&PinnedHotelID=8427630&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=8427630&PinnedHotelID=8427630&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=8427630&PinnedHotelID=8427630&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=8427630&PinnedHotelID=8427630&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=8427630&PinnedHotelID=8427630&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 1 of 1 room ### View all photos for Deluxe Double or Twin Room, 1 Double Bed, Ensuite, Garden View ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/9000000/8430000/8427700/8427630/c55e7350.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room, 1 Double Bed, Ensuite, Garden View 9.6 Exceptional 4 reviews ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Fridge LCD TV Ceiling fan Bathrobes - 377 sq ft - Water view - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Terrace/patio](https://images.trvl-media.com/lodging/114000000/113930000/113921900/113921837/w2084h956x0y62-86b5f271.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Zedek Suites Embakasi - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-West-Wood-Hotel.h8427630.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-West-Wood-Hotel.h8427630.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-1.25372%2C36.80555&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=eurCV17uWyxM2BPWARQ3Sbd-puc=) Eldama Ravine Road, Westlands, Nairobi #### What's nearby - Westgate Shopping Mall \- 8 min walk \- 0.5 miles - Sarit Centre \- 12 min walk \- 0.6 miles - Oshwal Religious Centre \- 12 min walk \- 0.7 miles - Karura Forest \- 4 min drive \- 1.6 miles - The Aga Khan University Hospital \- 5 min drive \- 1.9 miles #### Getting around - Nairobi Station - 22 min drive - Nairobi (WIL-Wilson) - 23 min drive #### Restaurants - ‪Artcaffe - ‬12 min walk - ‪Sacred Mill Coffee Roasters - ‬14 min walk - ‪Spring Valley Café - ‬12 min walk - ‪Mythos Taverna - ‬14 min walk - ‪Mam Mam Vietnamese - ‬14 min walk ## About this property ### West Wood Hotel Upscale hotel near University of Nairobi Located close to United Nations Office at Nairobi and Kenyatta International Convention Centre, West Wood Hotel provides a terrace, a coffee shop/cafe and a garden. The on-site international cuisine restaurant, Forest Bar, features garden views and happy hour. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services. You'll also enjoy perks such as: - Free self-parking - Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and a banquet hall - A vending machine, a front desk safe and barbecues Room features All guest rooms at West Wood Hotel feature comforts, such as 24-hour room service and air conditioning, as well as thoughtful touches, such as separate sitting areas and separate dining areas. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - LCD TVs with premium channels - Separate sitting areas, separate dining areas and fridges ## Similar properties ![Breakfast, lunch served; local and international cuisine, pool views ](https://images.trvl-media.com/lodging/10000000/9150000/9140700/9140678/0363e173.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cloud Hotel & Suites Parklands - Pool - Hot tub - Parking included - Free Wi-Fi 7.2 Good 107 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=9140678&PinnedHotelID=9140678&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/78000000/77870000/77861600/77861591/0bf6790c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Maa Hotel and Suites Kilimani - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.2 Very good 16 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=77861591&PinnedHotelID=77861591&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/110000000/109620000/109616400/109616382/w2991h2000x4y0-9e5fcfb5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Glam Hotel Nairobi, Near Westgate Mall, Westlands Highridge - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 24 reviews £52 includes taxes & fees 30 Dec - 31 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=109616382&PinnedHotelID=109616382&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9750000/9746700/9746656/09aefb7f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Maison Royale Westlands - Spa - Parking included - Free Wi-Fi - Restaurant 7.8 Good 401 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=9746656&PinnedHotelID=9746656&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2630000/2620500/2620408/20cad695.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hillpark Hotel Upper Hill - Pool - Parking included - Free Wi-Fi - Restaurant 7.8 Good 31 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=2620408&PinnedHotelID=2620408&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/42000000/41360000/41350800/41350710/f20c1358.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Erica Residences Kileleshwa - Kitchen - Washing machine - Parking included - Free Wi-Fi 8.0 Very good 19 reviews £26 includes taxes & fees 18 Jan - 19 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=41350710&PinnedHotelID=41350710&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/41000000/40100000/40093900/40093834/456a1812.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sochati Casa Resort Kileleshwa - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 8.2 Very good 31 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=40093834&PinnedHotelID=40093834&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/20000/16800/16742/808f4882.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nairobi Safari Club by Swiss-Belhotel Nairobi Central - Pool - Spa - Kids’ pool - Parking included 8.0 Very good 218 reviews £71 includes taxes & fees 20 Dec - 21 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=16742&PinnedHotelID=16742&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/10000000/9480000/9470500/9470412/3ed0f24a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Zehneria Hotel Highridge - Pool - Spa - Parking included - Free Wi-Fi 7.8 Good 105 reviews £57 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=9470412&PinnedHotelID=9470412&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; pool views ](https://images.trvl-media.com/lodging/17000000/16230000/16228700/16228682/a3fb2ca8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Landmark Suites Westlands, Nairobi- Next to Westgate Mall Highridge - Pool - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 96 reviews £53 includes taxes & fees 28 Dec - 29 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=16228682&PinnedHotelID=16228682&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Limited on-site self parking ### Food and drink - Continental breakfast available for a fee: USD 15 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - Forest Bar - westhouse main restaurant ### Things to do - Library ### Family friendly - In-room refrigerator - Laundry facilities - Rollaway/extra bed (surcharge) - Separate in-room dining area - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business centre - Meeting rooms ### Outdoors - Barbecue grill - Garden - Picnic area - Terrace ### Accessibility - No lift ### More - 2 floors - Banquet hall - Designated smoking areas - Mosquito nets - Reception hall ## Room amenities ### Bedroom - Bedsheets provided - Rollaway/extra bed (surcharge) ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - LCD TV with premium satellite channels - Pay films ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Refrigerator - Separate dining area ### More - Air conditioning - Ceiling fan - Desk - Free daily newspapers - Iron/ironing board - Phone - Safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 2 AM Early check-in subject to availability Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 30.0 per stay. Cots (infant beds) are available for USD 20 per stay ### Payment types at the property ## Important information ### Optional extras - Fee for continental breakfast: from approximately USD 15 per person - Airport shuttle fee: USD 30 per vehicle (one-way) - Crib (infant bed) fee: USD 20 per stay - Rollaway bed fee: USD 30.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Westhouse One Degree South Westhouse One Degree South Hotel Westhouse One Degree South Nairobi West Wood Hotel Nairobi West Wood Nairobi West Wood Hotel Hotel West Wood Hotel Nairobi West Wood Hotel Hotel Nairobi ## Frequently asked questions ### Is West Wood Hotel pet-friendly? ### How much is parking at West Wood Hotel? ### What time is check-in at West Wood Hotel? ### What time is check-out at West Wood Hotel? ### Does West Wood Hotel provide a shuttle to the airport? ### Where is West Wood Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## West Wood Hotel Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.6 Location ### 8.2 Staff & service ### 7.6 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 28 8 - Good 23 6 - Okay 9 4 - Poor 3 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### Jason 30 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was so friendly and attentive, especially Silvia she was the best! Always staying on top of orders and giving advice. ##### Jason Stayed 9 nights in Jun 2025 ### 10/10 Excellent #### Bert 15 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The food and the drinks was A 1 . Me and my travel group of friends was well taken care of .Quick transportation and very close to the mall and the nightlife . When you go to the bar ask for a strawberry margarita with Don julio. They make it the best in kenya . Very good staff as well . ##### Bert Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Maureen 3 Apr 2023 Liked: Staff & service The environment is amazing and the chef made amazing meals. Very fresh food and great juice options. The staff were also very warm and offered support. ##### Maureen Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Amir 19 Jun 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best access to karura forest Infront of karura forest with great hiking activities. Friendly staff n good breakfast. Really enjoyed my stay there. Definitely recommend it ![](https://a.travel-assets.com/ugc/hotel-reviews/s647-pb1451070-35f2-11e6-ae4c-124245a7ccb9-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Amir ### 10/10 Excellent #### Jane 8 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good customer care service ##### Jane Stayed 1 night in Apr 2025 ### 8/10 Good #### Paul 12 Feb 2024 Liked: Cleanliness, staff & service, room comfort #### Requirement - bed only Great location Simple but comfortable room Hot water is a mystery Smart tv can’t open Netflix ##### Paul Stayed 1 night in Feb 2024 ### 6/10 Okay #### John 21 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very responsive and friendly staff. The only thing that I didn’t like was the breakfast that they serve. The options of what you can get is very limited. And the food is just not tasty at all. It’s below average compared to other places I’ve visited. ##### John Stayed 5 nights in Jan 2025 ### 2/10 Terrible #### Annette 3 Jan 2023 We reached out via Expedia days to check-in to request for a refund or amendment, the Hotel advised that they would reach out on status, they never did despite the reasons given for the request. That was rather distasteful and the lack of communication was most regrettable. ##### Annette ### 8/10 Good #### Katrin 22 Oct 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Das Hotel ist ziemlich hellhörig und in die Jahre gekommen. Die Betten sind sehr bequem und das Personal wirklich fleißig. ##### Katrin Stayed 3 nights in Oct 2024 ### 6/10 Okay #### Fiorenza 16 Aug 2024 Liked: Staff & service La camera in cui abbiamo soggiornato era fredda e molto molto molto umida… ##### Fiorenza Stayed 1 night in Aug 2024 ### 8/10 Good #### Kadir 11 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort tranquille ##### Kadir Stayed 3 nights in Feb 2023 ### 10/10 Excellent #### Ken-Vidar 11 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Anbefales Hotellet ligger veldig sentralt nær Westgate kjøpesenter, som er et fantastisk et, og har en god og rolig atmosfære. Store rom med alt av fasiliteter. Personalet var helt fantastiske så koset oss. Anbefales på det stærkeste. ##### Ken-Vidar Stayed 4 nights in Jan 2023 ### 2/10 Terrible #### Boris 8 May 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst stay ever! Worst stay I’ve ever experienced. I booked and paid the hotel through Hotels.com however when I got there, they made me pay the rate I already paid a second time, charging me double because I had a guest. This was so unheard of, and I felt completely unsafe in a country I didn’t know at all. This is at very best a 2 star hotel, towels had a bad smell, the room door couldn’t be locked, and there’s no A/C or heater in the room. ##### Boris Stayed 2 nights in May 2022 ### 10/10 Excellent #### Orisunmbola 3 Mar 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### One of NBO's Best Kept Secrets Obviously This is one of Nairobi's best kept secrets. Great, serene ambience you could as well be on a safari with all the wildlife around you. Great friendly staff and one of the best food I have tasted in an NBO hotel. I will stay here again and again. ##### Orisunmbola Stayed 5 nights in Feb 2022 ### 8/10 Good #### Verified traveller 19 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Stay Great convenient location. The hotel is nice although a few minor enhancements would make it excellent. Overall good value for money. ##### Verified traveller Stayed 1 night in Nov 2021 ### 8/10 Good #### Laurence 10 Oct 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Calme et personnel super disponible ##### Laurence Stayed 2 nights in Oct 2021 ### 8/10 Good #### Verified traveller 21 Sept 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The lights in the room were quite dark and dim. There’s no aircon. ##### Verified traveller Stayed 1 night in Sep 2021 ### 10/10 Excellent #### todd 28 Mar 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Safari in Nairobi West Wood Hotel is a special place. Very conveniently located in West Wood, its backyard makes you feel like you are already on safari with monkeys, did-diks, bee-eaters, etc. Very friendly staff and nice rooms. ##### todd Stayed 1 night in Mar 2021 ### 10/10 Excellent #### Verified traveller 28 Mar 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and setting -- almost like the safari has begun with monkeys and did-diks in their back yard "jungle." Very friendly staff. Nice rooms. Quiet. ##### Verified traveller Stayed 1 night in Mar 2021 ### 10/10 Excellent #### Pierre 13 Feb 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A comfortable stay next to the forest I really enjoyed the feeling of being in the forest with the views from the terrasse and the room. The stay was comfortable but the kitchen was too slow, it took us a long time to get food when we ordered some. ##### Pierre Stayed 4 nights in Feb 2021 ### 10/10 Excellent #### Anwar 18 Dec 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good ![](https://a.travel-assets.com/ugc/hotel-reviews/59115928932D1F97631F70C069D4DEC0B935E7B01608272318056.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C7E06382DA1E04BAB8AF40FE85470A6E0138A7101608272316913.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/51D72ADD89360FB241386C884FD2435335BBCB641608272306475.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/63BDBC79B8FBFF1FF0A3298F88DAD9D91C9A891B1608272308203.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Anwar Stayed 2 nights in Nov 2020 ### 8/10 Good #### Beatrice 7 Dec 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A tranquil surprise in the middle of a city Westwood is a gem in the middle of a city. Its quiet, tranquil, nestled in the forest with a small stream. Everything went smooth with our stay, the staff were super friendly. I would definitely recommend this hotel. ##### Beatrice Stayed 2 nights in Dec 2020 ### 10/10 Excellent #### Verified traveller 18 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Toppen! Superfint hotell. Modernt, rent och fräscht. Väldigt fin trädgård där du kan äta dina måltider. Toppenbra frukost. Internationell meny för middagen. Trevlig personal. bekväma stora rum. Det enda vi saknade var AC. men i övrigt toppen. ##### Verified traveller Stayed 3 nights in Feb 2020 ### 10/10 Excellent #### Edward, New York, NY 19 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing hotel & very personally friendly staff. Any little request is def taken care of, even requests to the restaurant for certain foods! Rooms were great and taken care of daily. ##### Edward Stayed 2 nights in Nov 2018 ### 2/10 Terrible #### Alisha, NY 20 Oct 2018 Disliked: Staff & service The conference I was supposed to attend at West Wood was moved to a different hotel just 48 hours before the conference was to begin. I had no idea it was a result of the hotel overbooking. So, I arrived expecting a 5 night stay and was told that I only had a room for 2 nights due to overbooking. It was around midnight and there wasn't much I could do. I told the person at the front desk I would find another hotel for my stay and would just sleep over that night. An Expedia rep was nice, but couldn't do anything for me that evening. I called around on my own and found a place to stay where my conference had been relocated. In the morning, I tried to check out and the manager told me I could not check out. She didn't tell me my driver had arrived to transport me to a new hotel. She proceeded to tell me that I was comfortable at the hotel and should just stay while she sorted out the rooms and relocated someone else. I told her it wasn't necessary and we began a back and forth about where I should stay. She refused to give me a refund, saying that I was being accommodated so could no longer relocate to another hotel. Once I found out my driver came to take me to a new hotel, I left and had repeated phone communication with West Wood and Expedia to get a refund issued. ##### Alisha Stayed 5 nights in Sep 2018 ## Expedia's Latest Trends ### Hotels > [Hotel & Spa Royal Madeleine](https://www.expedia.co.uk/Paris-Hotels-Hotel-Spa-Royal-Madeleine.h9621556.Hotel-Information) > > [Jorvik House](https://www.expedia.co.uk/York-Hotels-Jorvik-House.h2471799.Hotel-Information) > > [Hotels in St Ives](https://www.expedia.co.uk/St-Ives-Hotels.d182650.Travel-Guide-Hotels) > > [The Boma Nairobi](https://www.expedia.co.uk/Nairobi-Hotels-The-Boma-Nairobi.h5366015.Hotel-Information) > > [Aero Club of East Africa](https://www.expedia.co.uk/Nairobi-Hotels-Aero-Club-Of-East-Africa.h34979521.Hotel-Information) > > [Tamarind Tree Hotel](https://www.expedia.co.uk/Nairobi-Hotels-Tamarind-Tree-Hotel.h20610178.Hotel-Information) > > [Spa Hotels in North Yorkshire](https://www.expedia.co.uk/Destinations-In-North-Yorkshire-Spa-Hotels.0-0-d6046226-tSpaHotels.Hotel-Filter-Destinations) > > [ibis Styles Nairobi Westlands](https://www.expedia.co.uk/Nairobi-Hotels-Ibis-Styles-Nairobi-Westlands.h20019201.Hotel-Information) > > [5 Star Hotels in Much Wenlock](https://www.expedia.co.uk/5Star-Much-Wenlock-Hotels.s50-0-d602311.Travel-Guide-Filter-Hotels) > > [Graduate by Hilton Cambridge](https://www.expedia.co.uk/Cambridge-Hotels-Graduate-Cambridge.h22462.Hotel-Information) > > [Nairobi Serena Hotel](https://www.expedia.co.uk/Nairobi-Hotels-Nairobi-Serena-Hotel.h9864.Hotel-Information) > > [Park Inn by Radisson Nairobi Westlands](https://www.expedia.co.uk/Nairobi-Hotels-Park-Inn-By-Radisson-Nairobi-Westlands.h17924777.Hotel-Information) > > [Hotels near Ziggo Dome](https://www.expedia.co.uk/Ziggo-Dome-Hotels.0-l6224571-0.Travel-Guide-Filter-Hotels) > > [Hilton Garden Inn Nairobi Airport](https://www.expedia.co.uk/Nairobi-Hotels-Hilton-Garden-Inn-Nairobi-Airport.h19663206.Hotel-Information) > > [Catalonia Royal Tulum Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Catalonia-Royal-Tulum-Adults-Only-All-Inclusive.h892175.Hotel-Information) > > [Ole Sereni](https://www.expedia.co.uk/Nairobi-Hotels-254-Ole-Sereni.h3167406.Hotel-Information) > > [Hotels near Theatre Royal](https://www.expedia.co.uk/Theatre-Royal-Hotels.0-l6144465-0.Travel-Guide-Filter-Hotels) > > [Radisson Blu Hotel Nairobi Upper Hill](https://www.expedia.co.uk/Nairobi-Hotels-Radisson-Blu-Hotel-Nairobi-Upper-Hill.h12009760.Hotel-Information) > > [Waridi Paradise Hotel & Suites](https://www.expedia.co.uk/Nairobi-Hotels-Waridi-Paradise-Hotel-Suites.h6368769.Hotel-Information) > > [Four Points By Sheraton Nairobi Airport](https://www.expedia.co.uk/Nairobi-Hotels-Four-Points-By-Sheraton-Nairobi-Airport.h20852699.Hotel-Information) > > [Crowne Plaza Nairobi Airport by IHG](https://www.expedia.co.uk/Nairobi-Hotels-Crowne-Plaza-Nairobi-Airport.h17595186.Hotel-Information) > > [Hotel Colón Guanahaní Adults Only](https://www.expedia.co.uk/Adeje-Hotels-Hotel-Colon-Guanahani-Adults-Only.h1110145.Hotel-Information) > > [Pensions Seville](https://www.expedia.co.uk/Seville-Pensions.d3312-aaPensions.Travel-Guide-Accommodation) > > [Hotels in Yonkers](https://www.expedia.co.uk/Yonkers-Hotels.d7789.Travel-Guide-Hotels) > > [Fairview Hotel](https://www.expedia.co.uk/Nairobi-Hotels-Fairview-Hotel.h8403394.Hotel-Information) > > [Eka Hotel Nairobi](https://www.expedia.co.uk/Nairobi-Hotels-Eka-Hotel-Nairobi.h5197520.Hotel-Information) ### Flights ### Packages > [Spinola Bay](https://www.expedia.co.uk/Spinola-Bay-Malta.d6224405.Attraction) ---