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The Zehneria Hotel

3.5 star property

Choose dates to view prices

You can look forward to an airport shuttle, a poolside bar and a free daily manager's reception at The Zehneria Hotel . Treat yourself to a Thai massage at Revive Pool, Gym and Spa, the on-site spa. The on-site international cuisine restaurant, Seasons Restaurant & Bar, offers breakfast, lunch, dinner and a poolside location. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a coffee shop/cafe and dry cleaning/laundry services.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
The current price is £45
includes taxes & fees
21 May - 22 May

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About this property

The Zehneria Hotel

  • Hotel located in Highridge
  • Consider a stay at The Zehneria Hotel and take advantage of an airport shuttle, a poolside bar and a free daily manager's reception. Indulge in a Thai massage at Revive Pool, Gym and Spa, the on-site spa. The on-site international cuisine restaurant, Seasons Restaurant & Bar, offers breakfast, lunch, dinner and a poolside location. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a coffee shop/cafe and dry cleaning/laundry services.
  • You'll also enjoy perks such as:
    • An outdoor pool
    • Free self-parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and coffee/tea in reception
    • A porter/bellboy, a front desk safe and a TV in reception
  • Room features
  • All 56 rooms offer comforts such as 24-hour room service and laptop-compatible safes, in addition to perks such as free WiFi and laptop-friendly workspaces.
  • Other conveniences in all rooms include:
    • Free toiletries and hairdryers
    • Electric kettles and daily housekeeping

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Policies

Check-in

Check-in start time: noon; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KES 30.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately KES 15 for adults and from KES 10 for children
  • Airport shuttle fee: KES 30.00 per person (one way)
  • Airport shuttle fee per child: KES 30 (one-way)
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KES 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Does The Zehneria Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Zehneria Hotel ?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at The Zehneria Hotel on 21 May 2026 start from £45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Zehneria Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Zehneria Hotel ?

Self-parking is free at this property.

What time is check-in at The Zehneria Hotel ?

Check-in start time: noon; check-in end time: 4:00 AM. A 50% fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Zehneria Hotel ?

Checkout is at 10:00 AM. Late checkout is available for a fee (subject to availability).

Does The Zehneria Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KES 30.00 per person applies.

Where is The Zehneria Hotel located?

Located in Highridge, this spa hotel is within a 10-minute walk of Sarit Centre and Westgate Shopping Mall. Oshwal Religious Centre and UNHCR Kenya are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.0

Cleanliness

8.0

Location

8.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 37 out of 117 reviews
Rating 8 - Good. 46 out of 117 reviews
Rating 6 - Okay. 19 out of 117 reviews
Rating 4 - Poor. 10 out of 117 reviews
Rating 2 - Terrible. 5 out of 117 reviews

Reviews

Verified

8/10 Good

FRANCISCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room were clean, staff were nice and were business friendly and ber was cozy too
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities
Very friendly staff.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Mercy

Disliked: Amenities
The staff were friendly and it's closer to the shopping mall
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here one night when arrived in Kenya. Brilliant staff and great facilities. Liked it so much so we have booked to stay on way back too
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

analikuti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff's professionalism, politeness, timeliness and courtesy made it an exceptional stay. The hotel food was good and the rooms were so clean
Stayed 10 nights in Oct 2024
Verified

8/10 Good

Ashish

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very near to shopping & eating places.Its centrally located
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Gerhard Georg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was in a good Location in the business district and in a walking distance from the City Center. The staff ist nice and helpful. The Buffet breakfast was very good with many choices.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very close to neighborhoods with restaurants, bars, and entertainment, and the staff was very friendly and welcoming. The accommodations were not fancy, but very comfortable and met all of our needs. For the price, I think this hotel is a good value and we enjoyed our stay.
Stayed 5 nights in May 2024
Verified

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location was perfect comapred to the price i got, the room had a small water problem but they fixed it as soon as i informed them, also the shower didnt had cold water only hot water was working which was funny but not a big problem, but the most important thing is that the manager was a very nice man and the staff were so helpfull more than you can ever imagine, i extended my stay there for a couple of days without any problems, i stayed more than 10 days in total and they made me feel at home, in general for me it was a perfect place to stay ofc compared to its price, PS : i want to thank especially Dennis the janitor working there he is such a nice young man
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness
The staffs were very polite, especially Miss Gillian. The place was very nice and had serene environment.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

EUNICE

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel is just perfect.👍👍👍👍
Stayed 4 nights in May 2025
Verified

10/10 Excellent

KABAALU

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was an amazing one from an amazing reception by Mr Eliud and the entire team not forgetting Mr Wycliffe from the restaurant department and his entire crew. I enjoyed the place and the other reason why the Zehneria stands out is it location being close to most of the places you would wish to visit around Nairobi
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an incredible experience at Zehneria Hotel. The service was outstanding, thanks to the superb receptionists and the truly one-of-a-kind general manager, Mr. David Mwaniki. Everything about the hotel is just awesome — a must-visit!
Stayed 5 nights in Apr 2025
Verified

8/10 Good

Lawrencia

NA
Stayed 1 night in Nov 2025
Verified

8/10 Good

Håkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central in Westlands
Stayed 8 nights in May 2025
Verified

4/10 Poor

Gyooeun

Disliked: Cleanliness, amenities, property conditions & facilities
The Wi-Fi was completely out, and I asked for help for eight hours. Since I work in the IT department, I suggested we reboot the machine. However, they kept saying they’d send staff to figure it out, but no one showed up.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Timothy

Disliked: Amenities, property conditions & facilities
Terrible customer service
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Azumi

Liked: Cleanliness
Disliked: Property conditions & facilities
Sarit センターショッピングモールの駐車場の目の前で、便利な場所でした。2月終わりは朝晩に土砂降りの雨で、ホテルのレストランはブッフェ形式の食事がとれたので便利でした。でも、廊下の声、水の流れる音、窓の外の音がうるさくて耳栓が必要でした。タオルがボロボロで、シャワーが冷たく、残念でした。部屋は広くてベッドは快適でした。でも、部屋が暗かったです。
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Svante

Liked: Cleanliness
Trevlig personal vid receptionen. Blev uppgraderad till ett rymligt rum eller liten svit. Badrummet lite slitet. Riklig frukost och trevlig liten pool. Restaurangpersonal var oftast ok men ouppmärksam när man samtidigt hanterade en konferens. För priset jag betalade helt ok!
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Tore

Liked: Cleanliness, staff & service, amenities
Bra familjerum, väldigt hjälpsam personal särskillt städaren tror hans namn var Filip. Vi utökade vår vistelse med några dagar. Hotellet ligger i ett bra område nära en stor Mall som finns alla möjliga affärer.
Stayed 6 nights in Nov 2025
Verified

6/10 Okay

Markus

Liked: Cleanliness, staff & service
Disliked: Amenities
Very kind and supportive staff. Problems with internet connection.
Stayed 3 nights in Jun 2022
Verified

8/10 Good

SEOKJE

Liked: Cleanliness, staff & service, amenities
cozy and not bad.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff,comfortable environment and good food.
Stayed 5 nights in May 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Overall, it was a very good stay. However, the flow of water from the shower was all around the place, instead of directly down and the water did not heat that much, especially if you have to take a shower early morning. Also, there were some problems with the curtain rails, which sometimes came off when pulling the curtains.
Stayed 5 nights in Feb 2022
Verified

6/10 Okay

Henrik

Disliked: Staff & service, room comfort

God beliggenhet, dårlig service

Dusj med kun kaldt vann TV virket ikke Resepsjon som ikke hadde til hensikt å gjøre forbedringer Frokost buffe som kun ble utprøvd en gang...
Stayed 3 nights in Mar 2021