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Radisson Blu Hotel & Residence, Nairobi Arboretum

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Outdoor pool
Outdoor pool
Outdoor pool
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Overview of Radisson Blu Hotel & Residence, Nairobi Arboretum

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Radisson Blu Hotel & Residence, Nairobi Arboretum

5 out of 5

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationArboretum13 min walk
  • Popular LocationUniversity of Nairobi13 min walk
  • Popular LocationUhuru Park6 min drive
  • AirportNairobi (NBO-Jomo Kenyatta Intl.)36 min drive

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About this area

Nairobi

Located in Nairobi, Radisson Blu Hotel & Residence, Nairobi Arboretum is in the city centre and near the boardwalk. National Assembly Building and Karen Blixen Coffee Garden and Cottages are local landmarks, and travellers looking to shop may want to visit Yaya Centre and City Market. Giraffe Centre and Nairobi Railway Museum are also worth visiting. Take the opportunity to explore the area for outdoor excitement like ecotours.
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Popular Location

What's nearby

  • Arboretum - 13 min walk
  • University of Nairobi - 13 min walk
  • Kenya National Theatre - 6 min drive
  • Uhuru Park - 6 min drive
  • Nairobi National Museum - 10 min drive

Getting around

  • Syokimau SGR Railway Station - 34 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 36 min drive

Restaurants

  • Zaytoon - 17 min walk
  • Lord Delamere Terrace - 19 min walk
  • Tatu Restaurant - 19 min walk
  • Pots And Palms - 3 min drive
  • Valley Coffee Shake Restaurant - 3 min drive

About this property

Radisson Blu Hotel & Residence, Nairobi Arboretum

Luxury Nairobi hotel in Chiromo, near University of Nairobi
2 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a health club and a poolside bar. All 122 soundproofed rooms feature free WiFi and 24-hour room service. Smart TVs with satellite channels and Netflix provide a bit of entertainment, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Radisson Blu Hotel & Residence, Nairobi Arboretum offers 122 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. 43-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a health club.

Children aged under 15 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision. Guests aged under 10 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

BluSpace has 2 treatment rooms. Services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Safety Protocol (Radisson)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: USD 30 for adults and USD 30 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Evening entertainment
  • Full-service spa
  • Outdoor pool
  • Private picnics

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms 6

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • 2 treatment rooms
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bath
  • Grab bar in shower
  • Handrails in stairwells
  • In-room accessibility
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch smart TV
  • Netflix
  • Premium channels
  • Satellite channels
  • Streaming services

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Similar properties

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Pool
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Hotel
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5 star
5 star
Guest rating 4+
Guest rating 4+
Family-friendly
Family-friendly
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in fee: 75 per cent of room rate
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 75 per cent of room rate
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 30 for adults and USD 30 for children (approximately)
  • Airport shuttle fee: USD 40 per vehicle
  • Airport shuttle fee per child: USD 40
  • Early check-in fee: 75 per cent of room rate (subject to availability)
  • Late check-out fee: 75 per cent of room rate (subject to availability)
  • Laundry fee: USD 15 per day
  • Spa fee: USD 60 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 15 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision
Guests under 10 years old are not allowed in the swimming pool, health club, fitness facility or hot tub
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Radisson Blu Hotel & Residence, Nairobi Arboretum Hotel
Radisson Blu Hotel & Residence, Nairobi Arboretum Nairobi
Radisson Blu Hotel & Residence, Nairobi Arboretum Hotel Nairobi

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 14 out of 24 reviews
5 - Excellent 58%
Rating 4 - Good. 5 out of 24 reviews
4 - Good 21%
Rating 3 - Okay. 5 out of 24 reviews
3 - Okay 21%
Rating 2 - Poor. 0 out of 24 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 24 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.7/5

Property conditions & facilities
Write a review

4/5 Good

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Gets the job done. Staff are friendly and helpful. Wish the sharing twin beds and sheets were a bit better but other then that it's a nice hotel.
Stayed 3 nights in May 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and best customer service. Clean and New everything
Stayed 3 nights in Mar 2021

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The hotel is well kept had excellent front office service at check by Raul. Room was good very spacious with comfy bed. Internet connection good. However disappointed that there's no play area for children in the entire hotel. Service was very slow. Travelled 2 adults and children 6 and 4 years old.
Stayed 3 nights in Jan 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how the hotel is handling the measures against covid. Well trainned staff Nice location and nuce atsmosphere
Stayed 4 nights in Jan 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021