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Palacina The Residence & The Suites

Photo gallery for Palacina The Residence & The Suites

Featured image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, individually decorated

Overview of Palacina The Residence & The Suites

VIP Access

Palacina The Residence & The Suites

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Palacina Court, Kitale Lane, Off Dennis Pritt Road, Nairobi, 00100

Explore the area

  • Popular LocationArboretum6 min drive
  • Popular LocationYaya Centre8 min drive
  • Popular LocationPrestige Plaza10 min drive
  • AirportNairobi (NBO-Jomo Kenyatta Intl.)22 min drive

Choose dates to view prices

About this area

Nairobi

Located in Nairobi, Palacina The Residence & The Suites is in the business district. Nairobi National Park and Arboretum reflect the area's natural beauty and area attractions include Nairobi Railway Museum and Giraffe Centre. Looking to enjoy an event or a game while in town? See what's happening at Nyayo National Stadium or Nairobi City Stadium. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Royal Nairobi Golf Club - 5 min drive
  • Arboretum - 6 min drive
  • Yaya Centre - 8 min drive
  • Nairobi Hospital - 9 min drive
  • Prestige Plaza - 10 min drive

Getting around

  • Syokimau SGR Railway Station - 44 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 22 min drive

Restaurants

  • Moonflower — 1 min walk
  • Roadhouse Grill - 4 min walk
  • Cedars Restaurant - 10 min walk
  • Urban Coffee - 11 min walk
  • Casablanca - 11 min walk

About this property

Palacina The Residence & The Suites

Luxury Nairobi hotel in Kilimani with free parking
Along with a restaurant, this hotel has an outdoor pool and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. All 28 individually decorated rooms provide free WiFi, free wired Internet and minibars. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests can also appreciate conveniences like living rooms and fridges.
Palacina The Residence & The Suites offers 28 forms of accommodation with minibars and laptop-compatible safes. This individually decorated and furnished accommodation has separate living rooms and includes desks. Beds feature premium bedding. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

This Nairobi hotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with premium satellite channels. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, facials, body wraps and body scrubs.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Separate living room
  • Snack bar/deli

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Treatment room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Free bottled water
  • Microwave
  • Minibar
  • Fridge
  • Hob

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Separate living room

Similar properties

See similar properties

Policies

Check-in

Check-in from noon - 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 50.00 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and JCB International; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Palacina Residence Hotel Nairobi
Palacina Residence Hotel
Palacina Residence Nairobi
Palacina Residence
Palacina Residence And Suites
Palacina The Residence The Suites
Palacina The & The Suites
Palacina The Residence & The Suites Hotel
Palacina The Residence & The Suites Nairobi
Palacina The Residence & The Suites Hotel Nairobi

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 51 out of 71 reviews
5 - Excellent 72%
Rating 4 - Good. 12 out of 71 reviews
4 - Good 17%
Rating 3 - Okay. 6 out of 71 reviews
3 - Okay 8%
Rating 2 - Poor. 1 out of 71 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 71 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Stayed 2 nights in Jun 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding!!
What a wonderful hotel and experience!! The Palacina is located on a quiet street in the Lavington area of Nairobi. The staff was very helpful every time we interacted with them. There was a problem accessing Netflix and Samuel spent some time with us to fix it, including calling the IT person who was off duty. The food was wonderful - a filling breakfast each day with great service by Lydia. Dinner was equally as good. And the suite we had was more than amazing! The bathroom was huge, the king bed so comfortable that we want to buy it for ourselves, the living room felt like home and the balcony truly made it feel that way. This was a wonderful hotel to stay in for our 4 nights. We will certainly return there next time in Nairobi.
Stayed 4 nights in Apr 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nairobi Gem
Beautiful hotel, good food, great staff
Stayed 7 nights in Apr 2021

5/5 Excellent

Stayed 1 night in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic experience
We had an amazing stay and we have to commend esp Gilbert from the reception for his professional and customer orientated way of handling things. Got a fantastic upgrade to the "apartment suit" with jacuzzi etc. as our initially booked room was already taken. The highlight of the stay was the indoor swimming pool: heated and 18m length.
Stayed 5 nights in Mar 2021