Title: NanChang Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=2523&destination=Nairobi%2C+Nairobi+County%2C+Kenya&selected=8126281&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # NanChang Hotel A Westlands sanctuary where travelers can savor flavors from around the world while enjoying rooftop views and spa treatments for complete relaxation ## Photo gallery for NanChang Hotel ![Exterior - NanChang Hotel (Nairobi)](https://images.trvl-media.com/lodging/9000000/8130000/8126300/8126281/62d98842.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Garden - NanChang Hotel (Nairobi)](https://images.trvl-media.com/lodging/9000000/8130000/8126300/8126281/1e02d81a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - NanChang Hotel (Nairobi)](https://images.trvl-media.com/lodging/9000000/8130000/8126300/8126281/f8f83b32.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room | 2 bedrooms, premium bedding, minibar, in-room safe - NanChang Hotel (Nairobi)](https://images.trvl-media.com/lodging/9000000/8130000/8126300/8126281/49c77147.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - NanChang Hotel (Nairobi)](https://images.trvl-media.com/lodging/9000000/8130000/8126300/8126281/4d412be9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies NanChang Hotel in Westlands combines convenience with luxury, offering an airport shuttle and a rooftop terrace for unwinding. Guests can choose from 10 international cuisine restaurants, visit the coffee shop, or relax with body massages and manicures at the spa. ## Reviews 5.6 ## Popular amenities - Hot tub - Spa - Parking included - Free Wi-Fi - Restaurant - Gym ## Room options ### Check availability for these dates Tonight [Apr 7 - Apr 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=8126281&PinnedHotelID=8126281&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=8126281&PinnedHotelID=8126281&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 8 - Apr 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=8126281&PinnedHotelID=8126281&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=8126281&PinnedHotelID=8126281&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=8126281&PinnedHotelID=8126281&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=8126281&PinnedHotelID=8126281&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 17 - Apr 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=8126281&PinnedHotelID=8126281&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=8126281&PinnedHotelID=8126281&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds City view Garden view Showing 7 of 7 rooms ### View all photos for Standard Single Room ![Standard Single Room | 2 bedrooms, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8130000/8126300/8126281/2b3b15d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room - City view - Sleeps 1 - 1 Single Bed ### View all photos for Standard Twin Room ![Standard Twin Room | 2 bedrooms, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8130000/8126300/8126281/f90c4875.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room - Garden view - Sleeps 2 - 2 Single Beds ### View all photos for Deluxe Double Room ![2 bedrooms, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8130000/8126300/8126281/63a52b8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room - City view - 51 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Presidential Suite, 1 Queen Bed, Non Smoking, City View ![2 bedrooms, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8130000/8126300/8126281/ee4b10ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 Queen Bed, Non Smoking, City View - City view - 225 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Economy Single Room ![Economy Single Room | 2 bedrooms, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8130000/8126300/8126281/70426740.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Single Room - Sleeps 1 - 1 Single Bed ### View all photos for Standard Double Room ![Standard Double Room | 2 bedrooms, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8130000/8126300/8126281/e20cd2f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Single Room ![Deluxe Single Room | Massage | Body treatments, aromatherapy, body wraps, body scrubs, facials](https://images.trvl-media.com/lodging/9000000/8130000/8126300/8126281/130a9a72.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Single Room - Sleeps 1 - 1 King Bed ## You may also like Ad ![Front of property](https://images.trvl-media.com/lodging/10000000/9070000/9062000/9061993/16f38431.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### PrideInn Azure Hotel Nairobi Westlands Muthangari - Pool - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 395 reviews £78 includes taxes & fees 30 Apr - 1 May [](https://www.expedia.co.uk/Nairobi-Hotels-PrideInn-Azure-Nairobi.h9061993.Hotel-Information?chkin=2026-4-30&chkout=2026-5-1&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=676d5181-b0c6-4ac0-a520-d7c8a8b174e2&top_cur=GBP) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102210000/102209800/102209763/e76a6801_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pullman Nairobi Upper Hill Upper Hill - 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Pool - Pet-friendly - Parking included - Free Wi-Fi 10.0 Exceptional 18 reviews £104 includes taxes & fees 20 Apr - 21 Apr [](https://www.expedia.co.uk/Nairobi-Hotels-Trademark-Suites-At-Enaki-Town.h103860629.Hotel-Information?chkin=2026-4-20&chkout=2026-4-21&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=676d5181-b0c6-4ac0-a520-d7c8a8b174e2&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-NanChang-Hotel.h8126281.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-NanChang-Hotel.h8126281.Hotel-Information) ## About the area Westlands, a neighbourhood in Nairobi, is home to NanChang Hotel. Chandaria Centre for Performing Arts and Nairobi Railway Museum are local attractions and those in the mood for shopping can visit Thika Road Mall and Sarit Centre. The GoDown Arts Centre and Arboretum are also worth visiting. [Visit our Nairobi travel guide](https://www.expedia.co.uk/Nairobi.dx178290) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-1.26679%2C36.80617&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FDVI0PXSb6B4QZ7QkbSKpMtVo4A=) Westlands Road no. 21, VIP Plaza, Nairobi ### What's nearby - ![University of Nairobi](https://images.trvl-media.com/place/2523/303a78e8-f8a0-4621-856d-bffe72584f5f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) University of Nairobi 15 min walk \- 0.8 miles - Sarit Centre 10 min walk \- 0.6 miles - Westgate Shopping Mall 15 min walk \- 0.8 miles - Nairobi National Museum 15 min walk \- 0.8 miles - The Aga Khan University Hospital 4 min drive \- 1.9 miles ### Getting around - Syokimau Station 28 min drive - Nairobi (WIL-Wilson) 17 min drive ### Restaurants - 68 Library 4 min walk - Milan Kenya 5 min walk - Jenga Jungle 5 min walk - Brew Bistro & Lounge 5 min walk - Havana Bar & Restaurant 5 min walk ## About this property ### NanChang Hotel Upscale hotel located in Westlands Take advantage of an airport shuttle, a rooftop terrace and a coffee shop/cafe at NanChang Hotel. Indulge in aromatherapy, Ayurvedic treatments and a facial at the on-site spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar. You'll also enjoy the following perks during your stay: - Free valet parking, plus self-parking (surcharge) - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk - A reception hall, a front desk safe and luggage storage Room features All guest rooms at NanChang Hotel include comforts, such as 24-hour room service and premium bedding, as well as amenities, such as late-night room service and safes. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - LCD TVs with premium channels - On-request microwaves, coffee/tea makers and daily housekeeping ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/42000000/42000000/41998300/41998290/7bc22234.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cysuites Apartment Hotel Muthangari - Pool - Kitchen - Parking included - Free Wi-Fi 9.0 Wonderful 71 reviews £41 includes taxes & fees 9 Apr - 10 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=41998290&PinnedHotelID=41998290&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/111000000/110560000/110554600/110554585/d175d112.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt House Nairobi Westlands Highridge - Pool - Breakfast included - Pet-friendly - Parking included 9.8 Exceptional 20 reviews £140 includes taxes & fees 24 Apr - 25 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-24&endDate=2026-04-25&selected=110554585&PinnedHotelID=110554585&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/100000000/99890000/99889200/99889194/379a3026.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Glee Nairobi, a Preferred LVX Hotel Nairobi - 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Spa - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 762 reviews £67 includes taxes & fees 22 Apr - 23 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-22&endDate=2026-04-23&selected=20019201&PinnedHotelID=20019201&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=8126281&PinnedHotelID=8126281&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=8126281,41998290,110554585,99889194,87678281) ## Property amenities ### Internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour return airport shuttle (surcharge) - Area shuttle (surcharge) - Free valet parking on site - Parking on site (surcharge) - Limited on-site valet and self parking - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee: KES 1,500 for adults and KES 750 for children - 10 restaurants - A bar/lounge - A coffee shop/cafe - Coffee and tea in common areas - Snack bar/deli ### Things to do - Full-service spa - Gym - Hot tub - TV in common areas ### Family friendly - Laundry facilities - Living room - Microwave on request - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - 24-hour business centre - Conference centre (22 square foot of space) - Meeting rooms ### Outdoors - Rooftop terrace ### Full-service spa - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Facials - Manicures/pedicures - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - Reception hall ## Room amenities ### Bedroom - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - LCD TV with premium cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Microwave on request - Minibar ### More - Desk - Free daily newspapers - Iron/ironing board - Living room - Safe ## Policies ### Check-in Check-in start time: 10 AM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for KES 5000 per stay. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Airport shuttle transfer per adult: KES 3500 (one way) We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately KES 1500 for adults and from KES 750 for children - Airport shuttle fee: KES 6000 per vehicle (return) - Rollaway bed fee: KES 5000 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December No pets and no service animals are allowed at this property ### Property is also known as NanChang Hotel NanChang Hotel Nairobi NanChang Nairobi NanChang Hotel Hotel NanChang Hotel Nairobi NanChang Hotel Hotel Nairobi ## Frequently asked questions ### Is NanChang Hotel pet-friendly? ### How much is parking at NanChang Hotel? ### What time is check-in at NanChang Hotel? ### What time is check-out at NanChang Hotel? ### Does NanChang Hotel provide a shuttle to the airport? ### Where is NanChang Hotel located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## NanChang Hotel Reviews 5.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.4 Cleanliness ### 6.6 Location ### 6.4 Staff & service ### 5.2 Property conditions & facilities 10 - Excellent 2 8 - Good 6 6 - Okay 4 4 - Poor 5 2 - Terrible 5 ## Reviews Verified ### 4/10 Poor #### Paul 13 May 2018 Liked: Cleanliness Disliked: Property conditions & facilities #### Disappointing Place Very disappointing place. On Hotels.com they said they were four or five star hotel. They are maybe 2.5 stars. They said they had a business centre. They did not. They said they provided wireless internet. There was no internet available on my floor the entire time I was there. They claimed to have seven restaurants. Nope. The wallpaper was peeling off the walls. The carpets and coverings were stained. The check in (entrance) area had action movies blaring from morning till late at night, which gave the place a trashy feel. Location is very central. Bed was very good. Though the upholstery and carpets were stained, the room was clean. ##### Paul Verified ### 8/10 Good #### Verified traveller 9 May 2018 Liked: Cleanliness Disliked: Staff & service #### Westlands Location - Caveat Emptor Good location in Westlands and if you get it at a good price, it is a good value. The hotel targets Chinese travelers so food, TV, and staff or oriented to this. It is like going to China in Kenya. Best to book online and not at hotel as some personnel seem to want to cut their own side deals that are more expensive than booking online. ##### Verified traveller Verified ### 8/10 Good #### Steven 2 May 2018 Liked: Property conditions & facilities #### Westlands on a Budget - Food Included A great option if you are on a budget and need to be in Westlands near the better hotels. Better than the rustic guest houses for the price. Many Chinese visitors stay here and the food is targeted to that audience. ##### Steven Verified ### 4/10 Poor #### Verified traveller 1 Jun 2017 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### In die Jahre gekommen Das Hotel hat sicherlich keinen 4 Sterne-Status. Die Zimmer sind sehr klein. Das Bad ist höchstens 3 m² groß und hat eine Dusche ohne Kabine! Die Möbel sind abgenutzt. Die Premium-TV-Kanäle bestehen aus einem Sportkanal und CNN. Ansonsten gibt es nur chinesische Sender. Positiv bewerten muss man das sehr freundliche und hilfsbereite Personal und die sehr gute chinesische Küche. ##### Verified traveller Stayed 2 nights in May 2017 Verified ### 10/10 Excellent #### Verified traveller 29 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful experience Excellent experience I had at this hotel. Very good security with two step security cards ##### Verified traveller Verified ### 4/10 Poor #### Peter 11 Mar 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cheap price = cheap quality You get what you pay for - and NanChang was cheap. ##### Peter Verified ### 8/10 Good #### Giuliano 8 Mar 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good value, friendly staff The hotel is a budget 4 star. My room (301) was very small without a mini bar, the mattress was exceptionally hard. The gym is small, located in front of reception, it requires motivation to be used. Other than that the room was clean, staff was very friendly and efficient, the laundry service works well and the breakfast was good. I bought the rooms at a discounted price, overall the stay was worth the money I spent for it. ##### Giuliano Verified ### 6/10 Okay #### Lorn 5 Mar 2017 Disliked: Property conditions & facilities, room comfort #### Functional hotel but dated. If only this hotel was maintained this would have been a very good hotel. Drainage issues. Leaks from sink. Shower blocked. Room could do with a splash of paint. Window damaged stuffed with tissue. Air conditioning not working . I had to request for a fan. The Lift had finger marks all over it. Reception staff not that friendly. Hotel has good potential. They need to maintain their facilities regularly. Despite these issues l might consider staying at the hotel again because some of the staff were nice and l did feel at home and was made comfortable after l complained. Complaint response was fast and rectified but some issues remained. It got to a point l stopped the complaints and over looked the issues. But the hotel has very good potential. ##### Lorn Verified ### 4/10 Poor #### Verified traveller 23 Feb 2017 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### Very small rooms , Vert small rooms , even difficult to put your luggage, basic amenities missing ##### Verified traveller Verified ### 10/10 Excellent #### Jacqui 20 Aug 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A perfect place in the city It was a big surprise to find such a nice place in Nairobi. It's in a safe neighbourhood. The room is very clean, bright and well decorated. After staying at several different hotels in/around Nairobi, I finally felt relaxed when I entered this hotel. For a single person, I also got a good price for that small but cosy room. They have two awesome resturants inside the building, which serve authentic chinese food. Overall, it was a highlight of my trip. I highlly recommend this hotel to travelers. ##### Jacqui Verified ### 2/10 Terrible #### Annabel 3 Feb 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wouldn't recommend this to anyone! I am usually not one to complain, but I was extremely disappointed by the Nanchang Hotel. They claim to be a 4 star hotel, but this is definitely not 4 star standard. I am astonished by the positive reviews this hotel has gotten, to me they sound like they're describing an entirely different place. Me and my colleague stayed here one night and when we arrived we each got a small room without bed linen. We asked about this and were moved to new rooms, where there was bed linen but no mattresses (only a thin cover on top of a hard bed base and the cover was too small to cover the base). We got new rooms again, where the beds were the same but at least there were mattress covers that were the same size as the bed. The rooms were small and smelled of something strong (smoking is permitted indoors so perhaps this smell was something to cover it up). The bed was really hard and the general standard of the room was way below what you would expect from a 4 star hotel. The restaurant was ok for dinner, but many things from the menu were unavailable. At breakfast I asked if there was meat in the noodles and rice (as I am a vegetarian) and was told no, but after taking one bite I realized that there definitely was meat in it. I asked if I could book a taxi to go to one of the top tourist destinations in Nairobi, but I got a driver who wasn't a taxi driver (probably just a friend of someone in the hotel). He tried to charge me 3 times the normal price and had to stop several times al ##### Annabel Verified ### 2/10 Terrible #### Verified traveller 28 Aug 2015 Disliked: Cleanliness, staff & service #### corrupt staff. awful. Corrupt staff. Stay away from the housekeeper called Rop. ##### Verified traveller Verified ### 6/10 Okay #### Mariette 22 Oct 2014 Disliked: Cleanliness #### Average Was an average stay for a few days but the rooms smelt a bit funny. ##### Mariette Verified ### 6/10 Okay #### Phil 2 Oct 2014 Disliked: Property conditions & facilities #### overpriced but convenient and friendly staff The room is comfortable and the staff, both Kenyan and Chinese, were uniformly friendly and helpful. My room was 120 steps up from the ground floor. the elevator was not working for one full day. the internet was not working for 36 hours of my stay. Even by the overpriced standards of Nairobi the Nanchang was high for what you get.It is VERY convenient and I was able to eat at 3 different, excellent places all within a 5 - 10 minute walk of the hotel.The brochures and website said that there was a gymnasium. But it has been closed and one piece of equipment put into the hallway right outside the elevator on each floor in lieu of a fitness center. Not the ideal place to have a workout. At about 1/2 the price I would stay there again. ##### Phil Verified ### 4/10 Poor #### Jason 18 Sept 2014 Disliked: Property conditions & facilities, room comfort #### Not the one i expected I agree with the previous reviewer on most of the comments about this hotel. I too booked it because of the 4 star rating. unfortunately it was a let down, especially that i was expecting a nice rest after grueling 7 day Safari. let's start with the positives. The superior single room is spacious, the breakfast buffet is delicious and sufficient if you like Chinese food. Now the bad. It is literally a 3 star hotel from a 2nd or 3rd tier city in China being air lifted and dropped in Nairobi. The design, the furniture are almost exclusively Chinese or exported from China. from design perspective, things are lacking or not where they should be. for example, the safe box is in the bottom of the closet which is blocked by the huge sofa; the mini bar is so close to the bed that i suppose it becomes another night stand; no face tissue anywhere; there is almost no place for your own toiletries in the bathroom; the bath towels are super thin. from function perspective, the drainage was not designed properly, there is strong smell of sewage in the bathroom which is gross; the standing shower stall is very Chinese small and cumbersome to open and close and i hit my head once because the top railing is low; safe box is detached from the wall, what's the point? and there is no stand/rack for the luggage. what upset me the most was the heavy banging from 11:30pm to 40 minutes after midnight for repairing the tiles. couldn't it be done during the day?! ##### Jason Verified ### 2/10 Terrible #### john 11 Sept 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### NOISY, Worst ever till 12 am, the guys are making too much noise. Never ever stay over. ##### john Verified ### 8/10 Good #### Funmi 8 Sept 2014 Liked: Cleanliness, staff & service, room comfort #### Nice Hotel good for a night or two Spent the night. When I saw the lobby it looked a bit cheesy. But when I got into the room I was surprised how clean it was. It was fine for the night. ##### Funmi Verified ### 8/10 Good #### Verified traveller 25 Oct 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Verified ### 2/10 Terrible #### Verified traveller 22 Jun 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Verified ### 2/10 Terrible #### Verified traveller 28 Apr 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Verified ### 6/10 Okay #### STEPHEN 20 Oct 2014 Disliked: Cleanliness, property conditions & facilities, room comfort ##### STEPHEN Verified ### 8/10 Good #### Verified traveller 17 Sept 2014 Liked: Cleanliness, staff & service ##### Verified traveller ### Expedia's Latest Trends ### Hotels > - [ Emory Hotel Nairobi](https://www.expedia.co.uk/Nairobi-Hotels-The-Emory-Hotel.h27480595.Hotel-Information) > - [greeneking Hotels in Gloucester](https://www.expedia.co.uk/Gloucester-Hotels-Greene-King.0-0-d7479--bGreeneKing.Travel-Guide-Filter-Hotels) > - [Beach Resorts & Hotels in Kerala](https://www.expedia.co.uk/Destinations-In-Kerala-Beach-Hotels.0-0-d602187-tBeachHotels.Hotel-Filter-Destinations) > - [Emara Ole-sereni](https://www.expedia.co.uk/Mombasa-Hotels-Emara-Ole-Sereni.h66534795.Hotel-Information) > - [COUNTRY INN & SUITES BY RADISSON](https://www.expedia.co.uk/Jiangmen-Hotels-COUNTRY-INN-SUITES-BY-RADISSON.h103082404.Hotel-Information) > - [The Giraffe Cottage](https://www.expedia.co.uk/Nairobi-Hotels-The-Giraffe-Cottage.h112979958.Hotel-Information) > - [Hotels in Antipaxos](https://www.expedia.co.uk/Antipaxos-Hotels.d6185173.Travel-Guide-Hotels) > - [Studio Apartment Umoja innercore](https://www.expedia.co.uk/Nairobi-Hotels-Studio-Apartment-Umoja-Innercore.h38605392.Hotel-Information) > - [travelodgeuk Hotels in Cheshunt](https://www.expedia.co.uk/Cheshunt-Waltham-Cross-Hotels-Travelodge-UK.0-n179535-0--bTravelodgeUK.Travel-Guide-Filter-Hotels) > - [Hotels in Amelia Island](https://www.expedia.co.uk/Amelia-Island-Hotels.d10814.Travel-Guide-Hotels) > - [Entim Sidai Wellness Sanctuary](https://www.expedia.co.uk/Nairobi-Hotels-Entim-Sidai-Wellness-Sanctuary.h31867314.Hotel-Information) > - [Nelson's Court Serviced Apartments](https://www.expedia.co.uk/Nairobi-Hotels-Nelsons-Court-Serviced-Apartments.h10578684.Hotel-Information) > - [Hotels with a View in Newcastle-upon-Tyne](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Hotel-With-A-View.0-0-d6084526-thotelwithaview.Travel-Guide-Filter-Hotels) > - [Condor House: Spacious 3 Bedroom Apartment, fully furnished with swimming pool](https://www.expedia.co.uk/Nairobi-Hotels-Condor-House-Spacious-3-Bedroom-Apartment.h37652863.Hotel-Information) > - [Hilton Head Health - Weight Loss Resort and Health Spa](https://www.expedia.co.uk/Hilton-Head-Hotels-Hilton-Head-Health-Weight-Loss-Resort-And-Health-Spa.h11965843.Hotel-Information) > - [Cysuites Apartment Hotel](https://www.expedia.co.uk/Nairobi-Hotels-CySuites-Residences.h41998290.Hotel-Information) > - [Eka Hotel Nairobi](https://www.expedia.co.uk/Nairobi-Hotels-Eka-Hotel-Nairobi.h5197520.Hotel-Information) > - [Gay-Friendly Hotels in Mykonos](https://www.expedia.co.uk/Mykonos-Hotels-Gay-Friendly-Hotel.0-0-d1707-tGayFriendlyHotel.Travel-Guide-Filter-Hotels) > - [Argyle Grand Hotel Nairobi Airport](https://www.expedia.co.uk/Nairobi-Hotels-Argyle-Grand-Hotel-Nairobi-Airport.h100692708.Hotel-Information) > - [Honass Riara Apartment](https://www.expedia.co.uk/Nairobi-Hotels-Honass-Riara-Apartment.h21990436.Hotel-Information) > - [Nice Digital Hotel Mwea](https://www.expedia.co.uk/Nairobi-Hotels-Nice-Digital-Hotel-Mwea.h32897823.Hotel-Information) ### Flights > - [Flights from Hounslow (LHR) to Los Angeles (LAX)](https://www.expedia.co.uk/lp/flights/lhr/lax/london-to-los-angeles) > - [Flights from Dubai (DXB) to Nice (NCE)](https://www.expedia.co.uk/lp/flights/dxb/nce/dubai-to-nice) > - [Flights from Lisbon (LIS) to Faro (FAO)](https://www.expedia.co.uk/lp/flights/lis/fao/lisbon-to-faro) ### Cars ### Activities > - [Things to do in Burgas](https://www.expedia.co.uk/Things-To-Do-In-Burgas.d3000650975.Travel-Guide-Activities) ---