Title: Nairobi Upperhill Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=2523&destination=Nairobi%2C+Nairobi+County%2C+Kenya&selected=7659741&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Nairobi Upperhill Hotel ## Photo gallery for Nairobi Upperhill Hotel ![Memory-foam beds, blackout curtains, free WiFi, bed sheets - Nairobi Upperhill Hotel (Nairobi)](https://images.trvl-media.com/lodging/8000000/7660000/7659800/7659741/549d7166.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Nairobi Upperhill Hotel (Nairobi)](https://images.trvl-media.com/lodging/8000000/7660000/7659800/7659741/91dade20.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Suite | Living room | 32-inch TV with satellite channels - Nairobi Upperhill Hotel (Nairobi)](https://images.trvl-media.com/lodging/8000000/7660000/7659800/7659741/8ed9fb33.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Nairobi Upperhill Hotel (Nairobi)](https://images.trvl-media.com/lodging/8000000/7660000/7659800/7659741/cd3ff12f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge - Nairobi Upperhill Hotel (Nairobi)](https://images.trvl-media.com/lodging/8000000/7660000/7659800/7659741/19506595.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Strathmore University and Kenya Railway Golf Club, Nairobi Upperhill Hotel provides an airport shuttle, a coffee shop/cafe and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a business centre. ## Reviews 5.6 ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Business services - Bar - Laundry room ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=7659741&PinnedHotelID=7659741&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=7659741&PinnedHotelID=7659741&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=7659741&PinnedHotelID=7659741&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=7659741&PinnedHotelID=7659741&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=7659741&PinnedHotelID=7659741&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=7659741&PinnedHotelID=7659741&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=7659741&PinnedHotelID=7659741&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=7659741&PinnedHotelID=7659741&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/4000000/3510000/3507600/3507522/fa424d24.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mercure Nairobi Upper Hill Upper Hill - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 186 reviews £94 includes taxes & fees 24 Apr - 25 Apr [](https://www.expedia.co.uk/Nairobi-Hotels-Crowne-Plaza-Hotel-Nairobi.h3507522.Hotel-Information?chkin=2026-4-24&chkout=2026-4-25&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=4546096c-3a7b-41c8-9465-d885ee9631f3&top_cur=GBP) Ad ![Free continental breakfast ](https://images.trvl-media.com/lodging/45000000/44380000/44377600/44377567/a580b0ae.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Best Western Premier Westlands Highridge - Spa - Parking included - Free Wi-Fi - Restaurant 9.4 Exceptional 270 reviews £92 includes taxes & fees 4 Apr - 5 Apr [](https://www.expedia.co.uk/Nairobi-Hotels-Best-Western-Plus-Westlands.h44377567.Hotel-Information?chkin=2026-4-4&chkout=2026-4-5&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=4546096c-3a7b-41c8-9465-d885ee9631f3&top_cur=GBP) Ad ![Outdoor pool, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/17100/17030/feeaaf58_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sarova Panafric Hotel, Nairobi Upper Hill Kilimani - Pool - Spa - Parking included - Free Wi-Fi 8.6 Excellent 460 reviews £110 includes taxes & fees 26 Apr - 27 Apr [](https://www.expedia.co.uk/Nairobi-Hotels-Sarova-Panafric.h17030.Hotel-Information?chkin=2026-4-26&chkout=2026-4-27&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=4546096c-3a7b-41c8-9465-d885ee9631f3&top_cur=GBP) Ad ![Breakfast, lunch, dinner served; 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-Nairobi-Upperhill-Hotel.h7659741.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-Nairobi-Upperhill-Hotel.h7659741.Hotel-Information) ## About the area Upper Hill, a neighbourhood in Nairobi, is home to Nairobi Upperhill Hotel. Travellers looking for local activities can try Kenya Railway Golf Club and Royal Nairobi Golf Club, while those looking to experience a bit of culture can stop by Nairobi Railway Museum. Strathmore University is another place to visit that comes recommended. Spend some time exploring the area's activities, including golfing. [Visit our Nairobi travel guide](https://www.expedia.co.uk/Nairobi.dx178290) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-1.30558%2C36.81198&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qu43AWhMOc4_FoG5vlcnyOJDjg4=) Upper Hill,mawensi road, Nairobi, 00600 ### What's nearby - Strathmore University 7 min walk \- 0.4 miles - David Sheldrick Wildlife Trust 18 min walk \- 1.0 mile - Nairobi Hospital 20 min walk \- 1.1 miles - Kenya Railway Golf Club 2 min drive \- 1.2 miles - Uhuru Park 2 min drive \- 1.2 miles ### Getting around - Syokimau Station 26 min drive - Nairobi (NBO-Jomo Kenyatta Intl.) 28 min drive ### Restaurants - Café Moments 5 min drive - Ronalo K'osewe 13 min walk - Art Caffe - Britam Tower 13 min walk - Taidys Tavern Upperhill 4 min walk - The Chop House 11 min walk ## About this property ### Nairobi Upperhill Hotel Hotel near Kenya Railway Golf Club Located close to Strathmore University and Nairobi Railway Museum, Nairobi Upperhill Hotel provides an airport shuttle, a coffee shop/cafe and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a business centre. You'll also enjoy perks such as: - Free self-parking - Express check-in, luggage storage and a lift - Smoke-free property, a 24-hour front desk and concierge services Room features All guest rooms at Nairobi Upperhill Hotel have amenities, such as free WiFi and free newspapers, as well as free bottled water and room service. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and free toiletries - 32-inch TVs with premium channels ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Airport shuttle available - Free self parking on site - Limited on-site self parking ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Business centre - Meeting rooms ### Accessibility - Lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Memory foam mattress ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - 32-inch TV with premium satellite channels ### Food and drink - Free bottled water - Room service ### More - Free daily newspapers ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 11:30 PM Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Nairobi Upperhill Nairobi Upperhill Hotel Upperhill Upperhill Hotel Upperhill Hotel Nairobi Upperhill Nairobi Nairobi Upperhill Hotel Hotel Nairobi Upperhill Hotel Nairobi Nairobi Upperhill Hotel Hotel Nairobi ## Frequently asked questions ### Is Nairobi Upperhill Hotel pet-friendly? ### How much is parking at Nairobi Upperhill Hotel? ### What time is check-in at Nairobi Upperhill Hotel? ### What time is check-out at Nairobi Upperhill Hotel? ### Where is Nairobi Upperhill Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Nairobi Upperhill Hotel Reviews 5.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.4 Cleanliness ### 6.8 Location ### 6.6 Staff & service ### 5.6 Property conditions & facilities 10 - Excellent 8 8 - Good 10 6 - Okay 9 4 - Poor 2 2 - Terrible 18 ## Reviews Verified ### 2/10 Terrible #### Verified traveller 5 Jun 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible Experience I stayed at the hotel for 3 nights. It was an absolute nightmare The elevator did not work The room was changed on 2nd night The wifi did not work They did not let me speak to the manager. I asked for a refund and they did not let me speak to anyone in the management Worst hotel. Worst location ##### Verified traveller Verified ### 2/10 Terrible #### Samson 24 Dec 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible! The hotel was closed down, yet my booking was accepted and payment received ##### Samson Stayed 1 night in Dec 2020 Verified ### 2/10 Terrible #### nathan 28 Nov 2020 Disliked: Staff & service, property conditions & facilities, room comfort #### WORST EVER! The premises are good but "under renovation" goes the claim from the receptionist. No power, a noisy generator was running which was switched off at 2am! Only 1 light bulb above the bed, no warm water, no tv, no food services! No running water after the generator was turned off! I moved to another hotel. ##### nathan Stayed 1 night in Nov 2020 Verified ### 2/10 Terrible #### Verified traveller 15 Mar 2020 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Nothing. No power. Dirty. Lift out of service. No tv . ##### Verified traveller Stayed 1 night in Mar 2020 Verified ### 2/10 Terrible #### Abraham 11 Nov 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nasty Experience at Nairobi UpperHill Hotel The experience of my stay at Nairobi UpperHill Hotel was awful. The place is abandoned, both the hotel and the neighborhood. The hotel is old and unrepaired. The walls have mold due to water soaking in them. The corridors are dark with no lights, I was actually scared for the first night thinking that probably someone might attack me. It does not look secure at all. The bathrooms are old and worst of all not hot water. It was a nasty experience! The photos on the web are very deceptive ##### Abraham Stayed 2 nights in Nov 2019 Verified ### 2/10 Terrible #### Verified traveller 11 Oct 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Aucun point positif, chambre sans eau chaude, pas d'ascenseur, hygiène laisse à désirer, je ne fais que constater, je n'y suis pas resté j'ai préféré me rendre dans un hôtel avec de meilleures prestations, Quand au restaurant vérifié vos tasse la mienne était sale avec des poils à l'intérieur !! ##### Verified traveller Stayed 1 night in Oct 2019 Verified ### 8/10 Good #### Verified traveller 15 Aug 2019 Liked: Staff & service Disliked: Cleanliness They do not changed my duvet and my pillows was sdme like 3 days ##### Verified traveller Stayed 11 nights in Jul 2019 Verified ### 10/10 Excellent #### Verified traveller 17 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nyachol My stay was amazing! ##### Verified traveller Stayed 1 night in Jul 2019 Verified ### 6/10 Okay #### Eric 24 Jun 2019 I did not set any expectations since I had read the reviews (which were not so good) and the hotel was cheap. All I wanted was a room to lay my head down because I had events to attend within the city and did not want to drive home to Kajiado county. The room was ok. Water was luke warm. Appears there was a power issue when I checked in however they got a generator. I believe the place needs a facelift. It is in a good quiet location and it can do so much better with a little attention. ##### Eric Stayed 2 nights in Jun 2019 Verified ### 2/10 Terrible #### Verified traveller 24 Jun 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Constant interruption of electric and internet. No TV service although there was one in the room. Quality of food was horrible. Rooms were in desperate need of repair. Rooms were not what was advertised on Expedia website. Water was cold for most of time. Power for for hotel was dependent on a generator constantly running. Workers operated a kitchen at times with no electric or running hot water. ##### Verified traveller Stayed 11 nights in Jun 2019 Verified ### 8/10 Good #### Verified traveller 29 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A home away from home A beautiful and quiet place to stay, either short or long term. The proprietor is the best host ever! The hotel bar and music is very good. ##### Verified traveller Stayed 1 night in May 2019 Verified ### 8/10 Good #### Stephen 26 May 2019 Liked: Cleanliness, property conditions & facilities Hello, Nairobi Upper hill hotel is well situated, however the staff are not well armed with information and power to address issues raised by the clients. ##### Stephen Stayed 1 night in May 2019 Verified ### 8/10 Good #### Carlo 10 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good place in Upper Hill Clean and well maintained, staff are friendly and helpful. A good accommodation in the Upper Hill area. ##### Carlo Stayed 1 night in May 2019 Verified ### 8/10 Good #### Verified traveller 7 Feb 2019 Liked: Cleanliness, staff & service This is a good establishment and well situated, the cost is fair, at the time of my stay however the elevators were not working, the breakfast fare should be revised too. ##### Verified traveller Stayed 1 night in Jan 2019 Verified ### 2/10 Terrible #### Verified traveller 28 Nov 2018 Disliked: Cleanliness, staff & service, property conditions & facilities This place was horabke wont recommrnd anybody to stay hare, stuff are un proffesion and big thieve ##### Verified traveller Stayed 2 nights in Nov 2018 Verified ### 6/10 Okay #### Verified traveller 21 Nov 2018 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Poor workmanship of the property. No hot water in my shower. ##### Verified traveller Stayed 2 nights in Nov 2018 Verified ### 2/10 Terrible #### Lisa 10 Jul 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Do NOT book this hotel Arriving at the hotel at 1400 I was very hungry so asked for lunch. I was directed to the 'restaurant' where I was told I could order 'Fried fish and potatoes or fried fish and potatoes'. No choice. The fish would have been OK if it had all been cooked but some was not cooked properly; although the hotel cat was grateful. I went up to my room and only had a light bag, which was good as the lifts did not work. The room appeared OK, until I found the 'present' that had been left in the toilet. I did not expect to have to try to flush away and clean excrement on arrival in my room. I asked to borrow an iron and ironing board but was only given an iron (dressing table top had to suffice). Before I went to shower (I was going to a ball) I asked for a hairdryer to be told they had none and then to top it all they also had no hot water. I gave up and went to another hotel. ##### Lisa Stayed 1 night in Jul 2017 Verified ### 2/10 Terrible #### Better options 24 Aug 2016 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### overall terrible - stay away No power when we arrived. Elevator never worked. Room was in terrible shape and supplies were already used prior to arrival. This is a bad hotel ##### Better options Verified ### 2/10 Terrible #### Mercy 31 Jul 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst hotel. Poor location. I was very disappointed during my stay at this hotel. I hired a cab from the airport, the cab driver who is very familiar with other hotels in the area could not locate this one, he tried calling the hotel several times since I had the number for the hotel but no one answered. Finally we found it, the dirt road leading to the hotel is full of pot-holes and the public transportation is far away so you have to get a cab. On arrival we had to carry our luggage upstairs since the elevator did not work, I had to ask for more hangers since there was only one , there was 1 bath towel, no washcloth, the bed was so hard, I had to check the following day to make sure there was a mattress. I went for breakfast around 8:30, I was the only one in the dining area, the breakfast was just okay, they only gave me 1 piece of toast, 1 sausage and and a very dry omelette and tea. I only saw one lady who was a guest in the lobby, and she was not happy about the service. The staff just behaved like they were in their home.I felt I could not trust them so I told them I didn't want room service, I asked for soap and a wash cloth, I was given a dirty wash cloth which was taken from another room, I handed it back and showed her the dirt spots, she didn't bring another one so I locked my room and left. When I came back at night, I found the TV on and the bed was made but the bed-sheets had dark spots on them, I was disappointed by the invasion of privacy and poor service so I checked out immediately. ##### Mercy Verified ### 2/10 Terrible #### Felician 11 Jul 2016 Disliked: Cleanliness, staff & service #### Dissapointed Disappointed ##### Felician Verified ### 10/10 Excellent #### Verified traveller 4 Jul 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice hotel in a nice area. Excellent staff! The staff went out of their way to make my stay wonderful. The cooks and the food were great as well. I highly recommend this hotel to anyone staying in Nairobi. ##### Verified traveller Verified ### 8/10 Good #### Dorte 8 May 2015 Liked: Cleanliness, staff & service, room comfort #### Good. The room was were nice and clean. The staff was very friendly and the breakfast was fantastic. But the tv didn't work and the internet was not very good. ##### Dorte Verified ### 6/10 Okay #### Sherilynn 25 Apr 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good value and location Stopped for NGO & UN contacts. Traffic is impossible through downtown Nairobi, so this location skirts some of that. Airport taxi had a hard time finding it, and there are fewer close, small shops than in 2012 when I last stayed here. However the hotel can provide for most small needs, and it's a close ride to the Fairview where many meetings occur & ther's a small shop. ##### Sherilynn Verified ### 4/10 Poor #### Jochebed 19 Jan 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nope nope nope 'Close' to the airport (15 minutes at 5 a.m.; 1 hour at 4 p.m.). Hotel was 'non-smoking' but smelled like someone was breathing cigarette smoke directly into my face. Dingy, smelly hallways. Toilet and shower combined (a pet peeve of mine). 'Rainfall' showerhead was just a plain, old showerhead that you really had to hold lest you soak the entire bathroom. And forget about hot water. About 10 channels on the television. Do not trust the locks! Someone opened my door around 7 p.m., never identifying himself, explaining the reason his reason or whether he opened with a key or not. Had to sleep with the chair in front of the door. And on top of it all the 5 a.m. wake-up call that the front desk offered came at 5:30 a.m. ##### Jochebed Verified ### 10/10 Excellent #### Susan 2 Jan 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Nairobi Hotel Amazing! 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