Title: Karen View Palace Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Karen View Palace Apartment in Nairobi ![Interior detail](https://images.trvl-media.com/lodging/70000000/69550000/69543700/69543630/1f545a14.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Luxury Apartment | Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/70000000/69550000/69543700/69543630/3bc1a1ed.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/70000000/69550000/69543700/69543630/c37fe0d5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining room](https://images.trvl-media.com/lodging/70000000/69550000/69543700/69543630/121c8f35.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, oven, electric kettle](https://images.trvl-media.com/lodging/70000000/69550000/69543700/69543630/805f0f6a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Karen View Palace provides everything that you need. Guests can connect to free in-room WiFi. 4.0 ## Popular amenities - Breakfast available - Washer - Housekeeping - Kitchen - Free WiFi £38 includes taxes & fees 29 Nov - 30 Nov ## Room options ### Check availability for these dates Tonight [Nov 16 - Nov 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=69543630&PinnedHotelID=69543630&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=69543630&PinnedHotelID=69543630&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 17 - Nov 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=69543630&PinnedHotelID=69543630&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=69543630&PinnedHotelID=69543630&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=69543630&PinnedHotelID=69543630&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=69543630&PinnedHotelID=69543630&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=69543630&PinnedHotelID=69543630&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=69543630&PinnedHotelID=69543630&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ![Deluxe Room | Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/70000000/69550000/69543700/69543630/15b34ad0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Fridge Smart TV Washing machine Private bathroom Bathrobes Microwave Toaster Free bottled water - Sleeps 2 - 1 King Bed ![Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/70000000/69550000/69543700/69543630/1e6a0cf1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment ### Highlights Fridge Smart TV Washing machine 2 bedrooms Bathrobes 2 bathrooms Private bathroom Microwave - 2 bedrooms - Sleeps 6 - 2 King Beds ## You may also like Ad ![Terrace/patio](https://images.trvl-media.com/lodging/23000000/22420000/22412900/22412850/5dea9577.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Nairobi Two Rivers Mall by IHG Nairobi - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 112 reviews £53 includes taxes & fees 13 Dec - 14 Dec [](https://www.expedia.co.uk/Nairobi-Hotels-City-Lodge-Hotel-At-Two-Rivers.h22412850.Hotel-Information?chkin=2025-12-13&chkout=2025-12-14&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=5717fad2-24b3-4ee2-a405-3e61d04baa78&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102580000/102575300/102575224/8fb72ac8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Gem Forest Hotel Nairobi - MGallery Collection Gigiri - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 30 reviews £132 includes taxes & fees 20 Nov - 21 Nov [](https://www.expedia.co.uk/Nairobi-Hotels-Gem-Forest-Hotel-Nairobi-Mgallery-Collection.h102575224.Hotel-Information?chkin=2025-11-20&chkout=2025-11-21&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=5717fad2-24b3-4ee2-a405-3e61d04baa78&top_cur=GBP) Ad ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/23000000/22480000/22473200/22473160/5cb7f5be.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mövenpick Hotel & Residences Nairobi Highridge - Pool - Spa - Kids pool - Parking included 8.8 Excellent 226 reviews £144 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Nairobi-Hotels-Movenpick-Hotel-Residences-Nairobi.h22473160.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=5717fad2-24b3-4ee2-a405-3e61d04baa78&top_cur=GBP) Ad ![Outdoor pool, open 6:00 AM to 6:00 PM, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/24000000/23480000/23478400/23478390/9a870d70.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Trademark Hotel Gigiri - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 305 reviews £162 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Nairobi-Hotels-Trademark-Hotel.h23478390.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=5717fad2-24b3-4ee2-a405-3e61d04baa78&top_cur=GBP) Ad ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/90000000/89930000/89920300/89920236/ace7edf3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kwetu Nairobi, Curio Collection By Hilton Kitisuru - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 57 reviews £134 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Nairobi-Hotels-Kwetu-Nairobi.h89920236.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=5717fad2-24b3-4ee2-a405-3e61d04baa78&top_cur=GBP) Ad ![2 bars/lounges, rooftop bar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/107000000/106210000/106208400/106208318/0709cd51_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Novotel Nairobi Westlands Spring Valley - Pool - Spa - Pet-friendly - Parking included 9.8 Exceptional 93 reviews £125 includes taxes & fees 21 Nov - 22 Nov [](https://www.expedia.co.uk/Nairobi-Hotels-Novotel-Nairobi-Westlands.h106208318.Hotel-Information?chkin=2025-11-21&chkout=2025-11-22&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=5717fad2-24b3-4ee2-a405-3e61d04baa78&top_cur=GBP) Ad ![Outdoor pool, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1400000/1395300/1395252/f200a80d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Sarova Stanley Nairobi Central - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 772 reviews £103 includes taxes & fees 21 Nov - 22 Nov [](https://www.expedia.co.uk/Nairobi-Hotels-The-Sarova-Stanley.h1395252.Hotel-Information?chkin=2025-11-21&chkout=2025-11-22&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=5717fad2-24b3-4ee2-a405-3e61d04baa78&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/13000000/12010000/12009800/12009760/880bc8e6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Radisson Blu Hotel Nairobi Upper Hill Upper Hill - Pool - Hot tub - Parking included - Free WiFi 9.2 Wonderful 224 reviews £128 includes taxes & fees 29 Nov - 30 Nov [](https://www.expedia.co.uk/Nairobi-Hotels-Radisson-Blu-Hotel-Nairobi-Upper-Hill.h12009760.Hotel-Information?chkin=2025-11-29&chkout=2025-11-30&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=5717fad2-24b3-4ee2-a405-3e61d04baa78&top_cur=GBP) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/113000000/112700000/112696400/112696313/w1000h665x0y1-5331b33f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JKIA Boutique Inn Syokimau - Breakfast included - Parking included - Free WiFi - Restaurant 3.4 3 reviews £33 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Nairobi-Hotels-JKIA-Boutique-Inn.h112696313.Hotel-Information?chkin=2025-11-17&chkout=2025-11-18&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=5717fad2-24b3-4ee2-a405-3e61d04baa78&top_cur=GBP) Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/13000000/12250000/12249300/12249297/bd299bb8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Weston Hotel Lang'ata - Pool - Spa - Kids pool - Parking included 8.6 Excellent 124 reviews £121 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Nairobi-Hotels-Weston-Hotel.h12249297.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=5717fad2-24b3-4ee2-a405-3e61d04baa78&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-Karen-View-Palace.h69543630.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-Karen-View-Palace.h69543630.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-1.30723%2C36.73452&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TnFWSzIX07hGMS2VcRl-D-oWCBw=) Ngong Rd, Nairobi, Nairobi County #### What's nearby - Nairobi Business Park - 7 min walk - 0.4 miles - Nairobi National Park - 9 min drive - 4.8 miles - Yaya Centre - 9 min drive - 4.6 miles - Giraffe Centre - 12 min drive - 6.4 miles - Thika Road Mall - 25 min drive - 14.8 miles #### Getting around - Syokimau Station - 22 min drive - Nairobi (WIL-Wilson) - 18 min drive #### Restaurants - ‪Shalom Conference and Restaurant - ‬5 min drive - ‪The Pastry Palace - ‬5 min drive - ‪Tamarind Brasserie - ‬6 min drive - ‪Esmeralda Wines & Spirits - ‬8 min drive - ‪Saitotis - ‬5 min drive ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Karen View Palace Apartment in Nairobi This apartment features a lift and designated smoking areas. Each apartment features thoughtful touches, such as bathrobes and slippers, along with a washing machine and a Smart TV with digital channels. Guests can appreciate conveniences, such as a fridge and a microwave, and other amenities include free WiFi and a TV. Karen View Palace offers 3 accommodations with complimentary bottles of water and complimentary bathrobes. Fridges and microwaves are provided. Bathrooms include baths or showers and slippers. Guests can surf the web using complimentary wireless Internet access. 56-inch Smart televisions come with digital channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. ## Similar properties ![Front of property – evening/night](https://images.trvl-media.com/lodging/34000000/33470000/33464900/33464867/cec05056.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Javilla Eagles Safari Guest House Embakasi - Parking included - Free WiFi - Restaurant - Breakfast available 8.2 Very good 23 reviews £31 includes taxes & fees 27 Nov - 28 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=33464867&PinnedHotelID=33464867&HadPinnedHotel=true®ionId=-1&adults=2) ![Studio | Private kitchen | Mini-fridge, microwave, stovetop, blender](https://images.trvl-media.com/lodging/79000000/78510000/78509500/78509426/5be778ad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### StayPlus Convertible Studio Apartments Embakasi - Kitchen - Parking included - Free WiFi - Microwave 2.0 1 review £19 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=78509426&PinnedHotelID=78509426&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/41000000/40100000/40093900/40093834/f2f8450f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sochati Casa Resort Kileleshwa - 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Pool - Kitchen - Parking included - Free WiFi 7.0 Good 6 reviews £28 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=92437384&PinnedHotelID=92437384&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/119000000/118430000/118421400/118421378/adb9d45e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Karen Brooks View Palace Apartments Karen - Kitchen - Parking included - Free WiFi £51 includes taxes & fees 20 Nov - 21 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=118421378&PinnedHotelID=118421378&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room | Desk, bed sheets](https://images.trvl-media.com/lodging/41000000/40210000/40207400/40207353/1450abb0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bongo Restaurant & Hotel Karen - Breakfast included - Parking included - Free WiFi - Restaurant [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=40207353&PinnedHotelID=40207353&HadPinnedHotel=true®ionId=-1&adults=2) ![Bed sheets](https://images.trvl-media.com/lodging/76000000/75630000/75626200/75626143/08b8d408.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Decale Palace Hotel Eastleigh - Housekeeping - 24/7 front desk 5.8 8 reviews £33 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=75626143&PinnedHotelID=75626143&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, down duvets, memory-foam beds, individually decorated](https://images.trvl-media.com/lodging/116000000/115190000/115183500/115183457/0cf302d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Karen Plains Hotel Karen - Pet-friendly - Parking included - Free WiFi - Laundry 8.0 Very good 1 review £59 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=115183457&PinnedHotelID=115183457&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/12000000/11260000/11255600/11255518/a6f571a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Margarita House Karen - Pool - Breakfast included - Kids pool - Parking included 9.6 Exceptional 23 reviews £94 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=11255518&PinnedHotelID=11255518&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in the apartment: Free WiFi ### Parking and transport - Wheelchair-accessible parking available ### Food and drink - Blender - Cleaning supplies - Cookware, dishware, and utensils - Electric kettle - Microwave - Oven - Paper towels - Refrigerator - Shared kitchen access - Toaster ### Dining - Daily English breakfast available 8:00 AM to 10:00 AM for a fee: USD 5 for adults and USD 3 for children ### Bathroom - Bathtub or shower - Dressing gowns - Private bathroom - Shower - Slippers - Toilet paper - Towels provided ### Entertainment - 56-inch Smart TV with digital channels ### Laundry - Washing machine ### Work spaces - Desk ### Pets - No pets or service animals ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Designated smoking areas ### Services and conveniences - Free bottled water - Housekeeping (daily) - Iron/ironing board on request ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) - First aid kit - Window guards ### General - 3 units ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM Contactless check-out ### Special check-in instructions There is no front desk at this property Guests must contact the property in advance for check-in instructions and key retrieval information; your host will greet you To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation ### Access methods Host will greet you, key retrieval ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for English breakfast: from approximately USD 5 for adults and from USD 3 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Safety features at this property include a first aid kit and window guards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Karen View Palace Nairobi Karen View Palace Apartment Karen View Palace Apartment Nairobi ## Frequently asked questions ### Is Karen View Palace pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Karen View Palace? > As of 16 Nov 2025, prices found for a 1-night stay for 2 adults at Karen View Palace on 29 Nov 2025 start from £37.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Nairobi-Hotels-Karen-View-Palace.h69543630.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### What time is check-in at Karen View Palace? > Check-in start time: 2:00 PM; check-in end time: anytime. ### What time is check-out at Karen View Palace? > Checkout is at 10:00 AM. ### Where is Karen View Palace located? > Situated in Nairobi, this apartment building is 0.7 mi (1.1 km) from Nairobi Business Park and within 3 miles (5 km) of The Hub Karen and The Junction Shopping Mall. The Karen Hospital and Karen Country Club are also within 6 miles (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Karen View Palace Reviews 4.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.0 Cleanliness 10 - Excellent 0 8 - Good 0 6 - Okay 0 4 - Poor 1 2 - Terrible 0 ### 4/10 Poor #### Verified traveller 1 Jul 2022 Disliked: Room comfort, communication #### Dont do it - we left after one night. Communication was terrible and depended on us having a local phone to contact the property manager. The name of the listing isnt the name of the apartment complex and gps doesnt bring you to the apartment. Once we finally arrived, we had no access to wifi and had to request that the apartment building security guard contact the owner for the wifi password to be able to communicate with the owner on whatsapp. Once arriving in the apartment, it was still.dirty from.previous occupant. Bathroom floors and mats still wet, sheets still dirty. Dirty linens in closets and not enough towels/linens for the number of people on our booking. We tolerated it and passed out. Booking states two king beds, they are only full beds wit mattresses hard as a rock. We all woke up sore and looking to take a shower but encountered no running water in bathrooms and trickling cold water in kitchen as well as no toilet paper. We contacted property owner and waited hours for water to "be fixed." A rude lady showd up at the door with toilet paper but no clean sheets/bedding and no mention on running water. So we left and sought another hotel for the remaining 3 nights of our reservation. Owners refused to refund the remaining days and wouldnt acknowledge we checked out. Worst hotels.com experience. 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