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Jacaranda Nairobi Hotel

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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
View from Room

Overview of Jacaranda Nairobi Hotel

Jacaranda Nairobi Hotel

3.5 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Woodvale Grove, Westlands, Nairobi, 00800

Explore the area

  • Popular LocationThe Sarit Centre3 min walk
  • Popular LocationNairobi Education Centre - Animal Orphanage9 min walk
  • Popular LocationWestgate Shopping Mall9 min walk
  • AirportNairobi (NBO-Jomo Kenyatta Intl.)53 min drive

Choose dates to view prices

About this area

Nairobi

Located in Nairobi, Jacaranda Nairobi Hotel is in the business district. Kenya National Theatre and Nairobi National Museum are cultural highlights, and travellers looking to shop may want to visit The Sarit Centre and Westgate Shopping Mall. Travelling with kids? Consider Nairobi Railway Museum and Giraffe Centre. Spend some time exploring the area's activities, including golfing.

What's nearby

  • The Sarit Centre - 3 min walk
  • Nairobi Education Centre - Animal Orphanage - 9 min walk
  • Westgate Shopping Mall - 9 min walk
  • Snake Park - 5 min drive
  • Arboretum - 9 min drive

Getting around

  • Syokimau Station - 20 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 53 min drive

Restaurants

  • The Node Restaurant — 1 min walk
  • Bangkok Chinese Restaurant - 3 min walk
  • Graze Steakhouse - 4 min walk
  • Mediterraneo Restaurant - 4 min walk
  • Open House - 5 min walk

About this property

Jacaranda Nairobi Hotel

3.5-star, family-friendly hotel near The Sarit Centre
2 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 128 soundproofed rooms provide free WiFi, free wired Internet and memory foam beds. For a bit of entertainment, guests will find plasma TVs with satellite channels, and other amenities include balconies and 24-hour room service.
Jacaranda Nairobi Hotel offers 128 forms of accommodation with minibars and a safe. Rooms open to balconies. Beds feature memory foam mattresses. Plasma televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This Nairobi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limo/town car service

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • Aerobics classes
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Memory-foam mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer

Entertainment

  • Plasma TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Free local calls
  • Safe
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from noon - midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and JCB International; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Jacaranda
Hotel Jacaranda Nairobi
Jacaranda Hotel
Jacaranda Hotel Nairobi
Jacaranda Nairobi
Jacaranda Nairobi Hotel
Nairobi Hotel Jacaranda
Nairobi Jacaranda Hotel
Jacaranda Nairobi Hotel Hotel
Jacaranda Nairobi Hotel Nairobi
Jacaranda Nairobi Hotel Hotel Nairobi

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 31 out of 128 reviews
5 - Excellent 24%
Rating 4 - Good. 64 out of 128 reviews
4 - Good 50%
Rating 3 - Okay. 20 out of 128 reviews
3 - Okay 16%
Rating 2 - Poor. 12 out of 128 reviews
2 - Poor 9%
Rating 1 - Terrible. 1 out of 128 reviews
1 - Terrible 1%

4.0/5

Cleanliness

4.1/5

Staff & service

4.2/5

Amenities

3.6/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel see you soon
Stayed 7 nights in May 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was the hotel for one night, as I transferred to Nairobi for work. Due to Covid restrictions, most of the hotel was closed/blocked for use, but overall, the room was fine, internet connection good, and had a pleasant stay.
Stayed 2 nights in Aug 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 1 night in Mar 2020

5/5 Excellent

Stayed 7 nights in Feb 2020

5/5 Excellent

Business traveller
Liked: Cleanliness
nice place, beautiful garden, nice staff. location makes it accessible to great restaurants and shops
Stayed 4 nights in Feb 2020