Title: Hotel Troy Nairobi Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=6682616&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Troy Nairobi Travelers cool off in the outdoor pool or watch kids explore the playground at this relaxing spot near Bomas of Kenya - perfect for unwinding or adventure ## Photo gallery for Hotel Troy Nairobi ![Front of property - Hotel Troy Nairobi (Nairobi)](https://images.trvl-media.com/lodging/7000000/6690000/6682700/6682616/3c4d05de.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Birthday party area - Hotel Troy Nairobi (Nairobi)](https://images.trvl-media.com/lodging/7000000/6690000/6682700/6682616/fcf57a40.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Snack bar - Hotel Troy Nairobi (Nairobi)](https://images.trvl-media.com/lodging/7000000/6690000/6682700/6682616/bb7725d5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Troy Nairobi (Nairobi)](https://images.trvl-media.com/lodging/7000000/6690000/6682700/6682616/debe5249.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Suite, 1 King Bed, Garden View | In-room safe, blackout curtains, WiFi, bed sheets - Hotel Troy Nairobi (Nairobi)](https://images.trvl-media.com/lodging/7000000/6690000/6682700/6682616/bf8a3720.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Troy Nairobi, near Nairobi National Park, offers a peaceful retreat with amenities. Kids enjoy a playground, adults relax by the outdoor pool under shady cabanas. Rooms include WiFi, and the property provides services like dry cleaning and luggage storage. ## Reviews 7.8 Good ## Popular amenities - Pool - Restaurant - Business services - Bar - Laundry room - Room service ## Room options ### Check availability for these dates Tonight [Jan 19 - Jan 20](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=6682616&PinnedHotelID=6682616&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=6682616&PinnedHotelID=6682616&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 20 - Jan 21](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=6682616&PinnedHotelID=6682616&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=6682616&PinnedHotelID=6682616&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=6682616&PinnedHotelID=6682616&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=6682616&PinnedHotelID=6682616&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=6682616&PinnedHotelID=6682616&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=6682616&PinnedHotelID=6682616&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Executive Suite, 1 King Bed, Garden View ![Executive Suite, 1 King Bed, Garden View | In-room safe, blackout curtains, WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6690000/6682700/6682616/66634e89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed, Garden View ### Highlights LCD TV Blackout curtains Fan Private bathroom Free bottled water Electric kettle Digital channels Daily housekeeping - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room ![Deluxe Room | In-room safe, blackout curtains, WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6690000/6682700/6682616/7dd6cd39.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights LCD TV Blackout curtains Fan Private bathroom Free bottled water Electric kettle Digital channels Daily housekeeping - Sleeps 3 - 1 Queen Bed ### View all photos for Deluxe Twin Room ![In-room safe, blackout curtains, WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6690000/6682700/6682616/62c2be50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights LCD TV Blackout curtains Fan Private bathroom Free bottled water Electric kettle Digital channels Daily housekeeping - Sleeps 2 - 2 Double Beds ### View all photos for Standard Double Room ![In-room safe, blackout curtains, WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6690000/6682700/6682616/w1138h756x0y0-e5140d9a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 10.0 Exceptional 1 review ### Highlights LCD TV Blackout curtains Fan Private bathroom Free bottled water Electric kettle Digital channels Daily housekeeping - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Single Room ![In-room safe, blackout curtains, WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6690000/6682700/6682616/w1138h756x0y0-e5140d9a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room ### Highlights LCD TV Blackout curtains Fan Private bathroom Free bottled water Electric kettle Digital channels Daily housekeeping - Sleeps 1 - 1 Queen Bed ### View all photos for Family Cottage, 2 Bedrooms, Garden View ![In-room safe, blackout curtains, WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6690000/6682700/6682616/62c2be50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Cottage, 2 Bedrooms, Garden View ### Highlights Free cots/infant beds LCD TV 2 bedrooms Blackout curtains Fan Private bathroom Free bottled water Electric kettle - 2 bedrooms - Sleeps 4 - 1 King Bed ## You may also like Ad ![Terrace/patio](https://images.trvl-media.com/lodging/23000000/22420000/22412900/22412850/5dea9577.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Nairobi Two Rivers Mall by IHG Nairobi - Pool - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 132 reviews £66 includes taxes & fees 31 Jan - 1 Feb [](https://www.expedia.co.uk/Nairobi-Hotels-City-Lodge-Hotel-At-Two-Rivers.h22412850.Hotel-Information?chkin=2026-1-31&chkout=2026-2-1&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=b1ddf05d-528e-4be6-93e3-8060946072cd&top_cur=GBP) Ad ![2 Bedroom Deluxe Suite | Living area | 48-inch LCD TV with premium TV channels, TV](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/72000000/71650000/71640600/71640569/2bff972d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Skynest Residences by CityBlue, Nairobi Westlands Highridge - Pool - Kitchen - Washing machine - Dryer 8.6 Excellent 56 reviews £99 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Nairobi-Hotels-Skynest-Residences-By-CityBlue.h71640569.Hotel-Information?chkin=2026-1-20&chkout=2026-1-21&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=b1ddf05d-528e-4be6-93e3-8060946072cd&top_cur=GBP) Ad ![3 bars/lounges](https://images.trvl-media.com/lodging/90000000/89930000/89920300/89920236/ff425540.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kwetu Nairobi, Curio Collection By Hilton Kitisuru - Pool - Parking included - Free Wi-Fi - Restaurant 9.4 Exceptional 70 reviews £155 includes taxes & fees 21 Jan - 22 Jan [](https://www.expedia.co.uk/Nairobi-Hotels-Kwetu-Nairobi.h89920236.Hotel-Information?chkin=2026-1-21&chkout=2026-1-22&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=b1ddf05d-528e-4be6-93e3-8060946072cd&top_cur=GBP) Ad ![2 bars/lounges, lobby lounge, rooftop bar](https://images.trvl-media.com/lodging/18000000/17600000/17595200/17595186/8a7f3af5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Crowne Plaza Nairobi Airport by IHG Embakasi - Pool - Spa - Free airport shuttle - Parking included 9.4 Exceptional 1,000 reviews £122 includes taxes & fees 23 Jan - 24 Jan [](https://www.expedia.co.uk/Nairobi-Hotels-Crowne-Plaza-Nairobi-Airport.h17595186.Hotel-Information?chkin=2026-1-23&chkout=2026-1-24&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=b1ddf05d-528e-4be6-93e3-8060946072cd&top_cur=GBP) Ad ![Free continental breakfast ](https://images.trvl-media.com/lodging/45000000/44380000/44377600/44377567/a580b0ae.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Best Western Premier Westlands Highridge - Breakfast included - Spa - Parking included - Free Wi-Fi 9.4 Exceptional 250 reviews £91 includes taxes & fees 23 Jan - 24 Jan [](https://www.expedia.co.uk/Nairobi-Hotels-Best-Western-Plus-Westlands.h44377567.Hotel-Information?chkin=2026-1-23&chkout=2026-1-24&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=b1ddf05d-528e-4be6-93e3-8060946072cd&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/107000000/106210000/106208400/106208318/0709cd51_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Novotel Nairobi Westlands Spring Valley - Pool - Spa - Pet-friendly - Parking included 9.6 Exceptional 115 reviews £120 includes taxes & fees 23 Jan - 24 Jan [](https://www.expedia.co.uk/Nairobi-Hotels-Novotel-Nairobi-Westlands.h106208318.Hotel-Information?chkin=2026-1-23&chkout=2026-1-24&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=b1ddf05d-528e-4be6-93e3-8060946072cd&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102580000/102575300/102575224/8fb72ac8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Gem Forest Hotel Nairobi - MGallery Collection Gigiri - Pool - Spa - Parking included - Free Wi-Fi 9.2 Wonderful 38 reviews £130 includes taxes & fees 22 Jan - 23 Jan [](https://www.expedia.co.uk/Nairobi-Hotels-Gem-Forest-Hotel-Nairobi-Mgallery-Collection.h102575224.Hotel-Information?chkin=2026-1-22&chkout=2026-1-23&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=b1ddf05d-528e-4be6-93e3-8060946072cd&top_cur=GBP) Ad ![Breakfast, lunch served; local and international cuisine, pool views ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9150000/9140700/9140678/f8596042_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Cloud Hotel & Suites Parklands - Pool - Hot tub - Parking included - Free Wi-Fi 7.2 Good 107 reviews £47 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Nairobi-Hotels-Cloud-Hotel-Suites.h9140678.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=b1ddf05d-528e-4be6-93e3-8060946072cd&top_cur=GBP) Ad ![View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/9000000/8410000/8403400/8403394/c2f01b85_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fairview Hotel Nairobi, Vignette Collection by IHG Kilimani - Pool - Parking included - Free Wi-Fi - Restaurant 9.4 Exceptional 528 reviews £157 includes taxes & fees 23 Jan - 24 Jan [](https://www.expedia.co.uk/Nairobi-Hotels-Fairview-Hotel.h8403394.Hotel-Information?chkin=2026-1-23&chkout=2026-1-24&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=b1ddf05d-528e-4be6-93e3-8060946072cd&top_cur=GBP) Ad ![55-inch Smart TV with satellite channels, Netflix, streaming services](https://images.trvl-media.com/lodging/120000000/119730000/119728300/119728234/82c86de5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Capital Rise by Extended Stays Kilimani - Pool - Parking included - Free Wi-Fi - Living/dining area £42 includes taxes & fees 18 Feb - 19 Feb [](https://www.expedia.co.uk/Capital-Rise-By-Extended-Stays.h119728234.Hotel-Information?chkin=2026-2-18&chkout=2026-2-19&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=b1ddf05d-528e-4be6-93e3-8060946072cd&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-Hotel-Troy-Nairobi.h6682616.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-Hotel-Troy-Nairobi.h6682616.Hotel-Information) ## About the area Located in Karen, a neighbourhood in Nairobi, Hotel Troy Nairobi is in a regional park. The area's natural beauty can be seen at Nairobi National Park, while Bomas of Kenya and Karen Blixen Museum are cultural highlights. Kenyatta International Convention Centre and United Nations Office at Nairobi are two other places to visit that come recommended. Discover the area's wildlife on a nearby safari, or try your luck with game drives and game viewing. [Visit our Nairobi travel guide](https://www.expedia.co.uk/Nairobi.dx178290) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-1.35484%2C36.76185&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=U8ohyYvms14VuL8JZ0WPkwnT3SU=) 73 Magadi Road, Nairobi, 00509 ### What's nearby - Nairobi National Park \- 1 min walk \- 0.1 miles - Galleria Shopping Mall \- 3 min drive \- 1.4 miles - Bomas of Kenya \- 3 min drive \- 1.6 miles - Giraffe Centre \- 6 min drive \- 2.1 miles - Karen Blixen Museum \- 9 min drive \- 3.7 miles ### Getting around - Syokimau Station - 21 min drive - Nairobi (NBO-Jomo Kenyatta Intl.) - 23 min drive ### Restaurants - ‪Java House - ‬19 min walk - ‪Karen Hunters One Stop Centre - ‬5 min drive - ‪Rib Racks Bbq - ‬4 min drive - ‪Balcony Lounge - ‬5 min walk - ‪Pizza Inn - ‬2 min drive ## About this property ### Hotel Troy Nairobi Hotel near Nairobi National Park Located close to Bomas of Kenya, Hotel Troy Nairobi provides a terrace, a garden and a playground. In addition to dry cleaning/laundry services and a bar, guests can connect to in-room WiFi, with a speed of 25+ Mbps. You'll also enjoy perks such as: - An outdoor pool and a children's pool, along with free cabanas, sunloungers and pool umbrellas - A round-trip airport shuttle (surcharge), tour/ticket information and a 24-hour front desk - Barbecues, a front desk safe and 2 meeting rooms - Wedding services and luggage storage Room features All guest rooms at Hotel Troy Nairobi include amenities, such as safes, free bottled water and WiFi. More conveniences in all rooms include: - Free tea bags/instant coffee and electric kettles - Bathrooms with baths or showers and free toiletries - LCD TVs with digital channels - Fans and daily housekeeping ## Similar properties ![Poolside bar](https://images.trvl-media.com/lodging/30000000/29150000/29142200/29142198/487244af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rock House - Karen Karen - Pool - Hot tub - Breakfast included - Parking included 8.0 Very good 2 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=29142198&PinnedHotelID=29142198&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/18000000/17380000/17373500/17373419/172e8c99.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Karen Bomas Inn Karen - Hot tub - Breakfast included - Parking included - Free Wi-Fi 7.0 Good 4 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=17373419&PinnedHotelID=17373419&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/37000000/36480000/36470500/36470498/ac67f247.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wildebeest Eco Camp Karen - 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Breakfast included - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 2 reviews £70 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=32847988&PinnedHotelID=32847988&HadPinnedHotel=true®ionId=-1&adults=2) ![Gym](https://images.trvl-media.com/lodging/116000000/115190000/115183500/115183457/65b2787f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Karen Plains Hotel Karen - Pet-friendly - Parking included - Free Wi-Fi - Laundry room 9.6 Exceptional 4 reviews £37 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=115183457&PinnedHotelID=115183457&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: WiFi - In-room WiFi speed: 25+ Mbps ### Parking and transport - Return airport shuttle (surcharge) - Shopping centre shuttle (surcharge) ### Food and drink - A bar/lounge - A restaurant ### Things to do - Children's pool - Outdoor pool - Playground ### Family friendly - Children's pool - Laundry facilities - Outdoor pool - Playground ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 2 meeting rooms - Business centre - Conference centre ### Outdoors - Barbecue grill - Free pool cabanas - Garden - In a regional park - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Accessibility - No lift ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathtub or shower - Detached private bathroom - Free toiletries - Shampoo - Slippers - Soap - Towels provided ### Entertainment - LCD TV with digital channels ### Food and drink - Electric kettle - Free bottled water - Limited room service - Tea bags/instant coffee ### More - Fan - Safe ## Policies ### Check-in Check-in start time: 11:00 AM; check-in end time: 11:30 PM Minimum check-in age - 18 ### Check-out Check-out before 10 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 8 AM to 6 PM ### Property is also known as Hotel Troy Hotel Troy Nairobi Troy Hotel Nairobi Troy Nairobi Hotel Troy Nairobi Hotel Hotel Troy Nairobi Nairobi Hotel Troy Nairobi Hotel Nairobi ## Frequently asked questions ### Does Hotel Troy Nairobi have a pool? ### Is Hotel Troy Nairobi pet-friendly? ### What time is check-in at Hotel Troy Nairobi? ### What time is check-out at Hotel Troy Nairobi? ### Does Hotel Troy Nairobi provide a shuttle to the airport? ### Where is Hotel Troy Nairobi located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Troy Nairobi Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.4 Location ### 8.6 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 51 8 - Good 41 6 - Okay 21 4 - Poor 9 2 - Terrible 10 ## Reviews ### 10/10 Excellent #### Megan 28 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely staff and beautiful grounds. Highly recommended. ##### Megan Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Karen 7 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I traveled to Nairobi, where I was picked up by a staff from hotel. Stayed at the Troy hotel for two weeks. I had plenty of dishes to choose from. The staff checked on me to make sure I was comfortable. I was greeted going out and coming in. I was asked what would I like for breakfast the next morning. This experience was delightful being a single traveler. I recommend Troy hotel. It gave a family friendly atmosphere. ![](https://a.travel-assets.com/ugc/hotel-reviews/daf7035e-eefd-4efd-a4d4-f2e9dcc625a2-1754546232915.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f0c8497d-ada8-4d42-be8b-240c1e3bfaed-1754546233748.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/72540e46-26c1-42a5-9c9a-2061ac57de42-1754546238548.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ebfad7e1-3ec6-4ff8-a101-8d9dcca86d67-1754546233149.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Karen Stayed 12 nights in Jul 2025 ### 10/10 Excellent #### Verified traveller 31 Dec 2013 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Friendly hotel nr Galleria Shopping Centre & Karen Very friendly and helpful staff. Great breakfast. Good wifi. Very comfortable rooms. The hotel would have received a 5 for rooms too, except at the shower's water pressure was very low. ##### Verified traveller ### 4/10 Poor #### Verified traveller 10 Oct 2024 Liked: Staff & service Disliked: Property conditions & facilities, room comfort It seemed like this place just opened and was not ready for guests, but they did not have power when I arrived, which was a big let down after traveling from the US for over a day. They also didn't have internet for a while, until they got power back and after I asked. Not a bad place, maybe it'll get better with time. The food and service was good! ##### Verified traveller Stayed 2 nights in Oct 2024 ### 2/10 Terrible #### selly 13 Mar 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The receptionist, Lucy, overcharged us for the stay. Make sure you check your receipts before payments. Rooms are badly neglected, especially plumbing, with smelly toilets and blocked bathrooms. The garden and some staff were nice. If you are coming for a holiday I wouldn't recommend it. Not worth the price compared to the quality. ##### selly Stayed 2 nights in Mar 2025 ### 6/10 Okay #### Virginie 28 Aug 2022 Liked: Cleanliness Disliked: Property conditions & facilities The cottage room was nice and pretty, with a little common area with couches and a kitchenette. The double room on the other side, not so much. Very hard to sleep because of the dogs barking or wimping most of the night and very basic room. The place is sadly run down, garden might have been beautiful in the past but could use some maintenance and the dining room is cold and unfriendly. Food was not the best we had. Still a good option if you just want a room to sleep and don’t want to spend too much. This is also conveniently located next to the elephant orphanage, the giraffe center and Nairobi National Park. ##### Virginie Stayed 1 night in Aug 2022 ### 4/10 Poor #### Rebecca 15 Mar 2023 Disliked: Cleanliness, staff & service, property conditions & facilities We were so disappointed in the Hotel Troy, we left after one night. Many things were broken in my room, there were ants crawling all over the floor. The staff were very pleasant but way too few, so service was quite poor. Tea at breakfast the next morning took one hour to receive. I tried numerous times through emails and phone calls to speak with hotel management but still have not heard back from anyone regarding my concerns. I hope they'll do better! It's a pretty property. ##### Rebecca Stayed 3 nights in Feb 2023 ### 2/10 Terrible #### selly 13 Mar 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I was not going to write this since mistakes happen, but it kept getting worse. Our arrival(late night) was in a dusty room with an overflowing toilet. We were given another room, in which the shower was not working properly. Overal, maintenance of the rooms are neglected and we stopped talking to them about it. Breakast took almost 1hr and ordering dinner close to 2 hrs. The pool was never cleaned. Lastly, the receptionist, Lucy, decided to overcharge our stay by a lot of money. Had we not counterchecked receipts ourselves, she would have gotten away with it. The management was kind enough to refund us for one day, but I must express how disappointing our stay was, considering we spent so much at this premise. Pros: spacious garden, tasty dinner and other good staff. ##### selly Stayed 8 nights in Mar 2025 ### 6/10 Okay #### Helen 26 Mar 2022 Liked: Cleanliness Disliked: Property conditions & facilities #### Just an average hotel The checkin process was disappointing as they couldn’t find my reservation for a while. Internet is very spotty. Staff are friendly but everything else was mediocre. ##### Helen Stayed 1 night in Mar 2022 ### 10/10 Excellent #### Monique 11 Feb 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great for tucked away relaxing stay This came recommended to me by a new acquaintance. Highly recommend for an out of the way, tucked in a wooded area to truly relax away from the city center. Near the national park, BOMAS, and regional Wilson Airport. Great service. Internet is intermittent, but manageable within the main reception/restaurant area and rooms above. Very clean! ![](https://a.travel-assets.com/ugc/hotel-reviews/DB6F933ABA0925A54E10EE1244AB228C211E5BC71644546727285.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Monique Stayed 1 night in Feb 2022 ### 8/10 Good #### Maria 28 Oct 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great service at Troy hotel The stay was great and the staff were very friendly. We had a nice relaxing day round the pool. The cottage was spacious and the setting was beautiful in the shade of the trees ##### Maria Stayed 1 night in Oct 2021 ### 8/10 Good #### Verified traveller 22 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel was good. ##### Verified traveller Stayed 1 night in Aug 2021 ### 2/10 Terrible #### Verified traveller 20 Dec 2020 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities It is like a disco, loud noise day and night. I chose the hotel because it is secluded and promised to be quiet, but the opposite is true. ##### Verified traveller Stayed 1 night in Dec 2020 ### 10/10 Excellent #### Khipani 24 Oct 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Homely stay Homely as usual. A few good changes all around. Food was fantastic. Staff were very friendly. ##### Khipani Stayed 1 night in Oct 2020 ### 10/10 Excellent #### Verified traveller 10 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sehr nette Leute und ein gute Lage zum Erkunden der Stadt und der Sehenswürdigkeiten. ##### Verified traveller Stayed 5 nights in Feb 2020 ### 8/10 Good #### susan diane 4 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good location, helpful staff Hotel Troy is in a convenient location near Galleria Mall and Nairobi National Park. The staff is very welcoming and helpful, although their service in the restaurant was very slow and inattentive. Rooms were clean and comfortable and it was clear that they aim to please their customers. We enjoyed our stay and if in the area will definitely stay again. ##### susan diane Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Peter, Deutschland 1 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Die Freundlichkeit und Hilfsbereitschaft aller Mitarbeiter des Hotels war ungewöhnlich und hat diesen Kurzurlaub bereichert. Das reichhaltige Frühstück mit Omelette nach Wahl, knusprigen Baconstücken, frischem Gemüse und reichhaltigem Buffet machte ein Mittagessen überflüssig. Die Zimmer im Cottage sind groß, sauber und haben eine Küchenzeile mit Kühlschrank, Microwelle, Wasserkocher usw. Tägliche Reinigung mit frischen Handtüchern. Wunderbarer Park. Sehr ruhige Lage. Warmwasserversorgung durch Solar. Kleiner Pool mit gut bestückter Bar. Unser Chauffeur Jackson war stets ansprechbar und hat uns gut beraten und nicht nur die Touristenziele gezeigt. Das einzige Negative war die immer noch katastrophale Zufahrt mit tiefen Schlaglöchern, die schön längst hätten repariert sein sollen ##### Peter Stayed 7 nights in Jan 2020 ### 6/10 Okay #### Fredrik 8 Jan 2020 Liked: Staff & service #### Trevligt familjehotell Trevligt hotell, men slitet och lite otillgängligt att komma fram till (extremt dålig väg fram till hotellet). Mysiga bungalows men dåligt med ytor att lägga saker på. ##### Fredrik Stayed 3 nights in Jan 2020 ### 10/10 Excellent #### Thomas 6 Nov 2019 Liked: Cleanliness, staff & service, room comfort #### Supert hotell til jobb og ferie Et utmerket hotell med veldig hyggelig personale. Hotellet ligger supert til om du skal besøke Nairobi nasjonalpark og andre severdigheter men en kan fort begynne å tenke litt om du kommer til hotellet etter mørkets frembrudd da det ligger noen hundre meter fra hovedveien på en skikkelig skogsvei. Hotellet er noe slitt. Det er god mat og et fint bassengområde. Vi kommer definitivt tilbake hit neste gang vi skal til Nairobi. ##### Thomas Stayed 5 nights in Sep 2019 ### 8/10 Good #### Josette, San Diego 13 Oct 2019 Liked: Staff & service Disliked: Cleanliness It’s very lush and pretty. The food was excellent. ##### Josette Stayed 1 night in Oct 2019 ### 4/10 Poor #### Verified traveller 31 Aug 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities it is in a quiet and serene location away from chaos and noises of Nairobi conducive especially if you want to recharge ##### Verified traveller Stayed 1 night in Aug 2019 ### 10/10 Excellent #### Brian 22 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing staff, hope to return! ##### Brian Stayed 2 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller 9 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff in the hotel is amazing and so kind. Location is good, close to the beach, but also supermarkets. Would come back for sure. ##### Verified traveller Stayed 2 nights in Jul 2019 ### 8/10 Good #### Glenn 3 Jul 2019 Liked: Cleanliness, staff & service #### Super service og kjempehyggelig betjening Hyggelig lite hotell, med en fantastisk flott service. Du blir virkelig tatt vare på. Anbefales ##### Glenn Stayed 7 nights in Jun 2019 ### 10/10 Excellent #### Bruce 11 Jun 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gorgeous hotel for the price and the area. Staff was super friendly. We had to book another night earlier in our trip as well and the staff was very accommodating. Meals were good and food prices were very reasonable. ##### Bruce Stayed 1 night in Jun 2019 ## Expedia's Latest Trends ### Hotels > [Hotels near Goodge Street Underground Station](https://www.expedia.co.uk/Goodge-Street-Underground-Station-Hotels.d6146249.Travel-Guide-Hotels) > > [Adults Only Resorts & Hotels in Old Town Benidorm](https://www.expedia.co.uk/Old-Town-Benidorm-Hotels-Adults-Only-Resorts.0-0-d6168672-tAdultsOnlyResorts.Travel-Guide-Filter-Hotels) > > [Naxos Resort by Icon Blue](https://www.expedia.co.uk/Naxos-Hotels-Naxos-Resort-Beach-Hotel.h4259549.Hotel-Information) > > [Argyle Grand Hotel Nairobi Airport](https://www.expedia.co.uk/Nairobi-Hotels-Argyle-Grand-Hotel-Nairobi-Airport.h100692708.Hotel-Information) > > [Honass Riara Apartment](https://www.expedia.co.uk/Nairobi-Hotels-Honass-Riara-Apartment.h21990436.Hotel-Information) > > [ Emory Hotel Nairobi](https://www.expedia.co.uk/Nairobi-Hotels-The-Emory-Hotel.h27480595.Hotel-Information) > > [Inns Kent](https://www.expedia.co.uk/Kent-Inns.d6046219-aaInns.Travel-Guide-Accommodation) > > [Villas Pula](https://www.expedia.co.uk/Pula-Villas.d2908-aaVillas.Travel-Guide-Accommodation) > > [Cysuites Apartment Hotel](https://www.expedia.co.uk/Nairobi-Hotels-CySuites-Residences.h41998290.Hotel-Information) > > [Hotels near Puerto Rico Shopping Center](https://www.expedia.co.uk/Puerto-Rico-Shopping-Center-Hotels.0-l553248621574431204-0.Travel-Guide-Filter-Hotels) > > [Nice Digital Hotel Mwea](https://www.expedia.co.uk/Nairobi-Hotels-Nice-Digital-Hotel-Mwea.h32897823.Hotel-Information) > > [Emara Ole-sereni](https://www.expedia.co.uk/Mombasa-Hotels-Emara-Ole-Sereni.h66534795.Hotel-Information) > > [Studio Apartment Umoja innercore](https://www.expedia.co.uk/Nairobi-Hotels-Studio-Apartment-Umoja-Innercore.h38605392.Hotel-Information) > > [Nelson's Court Serviced Apartments](https://www.expedia.co.uk/Nairobi-Hotels-Nelsons-Court-Serviced-Apartments.h10578684.Hotel-Information) > > [Eka Hotel Nairobi](https://www.expedia.co.uk/Nairobi-Hotels-Eka-Hotel-Nairobi.h5197520.Hotel-Information) > > [Hotels in Hagley](https://www.expedia.co.uk/Hagley-Hotels.d6233572.Travel-Guide-Hotels) > > [Pan Pacific Serviced Suites Nairobi](https://www.expedia.co.uk/Nairobi-Hotels-Pan-Pacific-Serviced-Suites-Nairobi.h90933846.Hotel-Information) > > [Beach Resorts & Hotels in Baku](https://www.expedia.co.uk/Baku-Hotels-Beach-Hotels.0-0-d6144613-tBeachHotels.Travel-Guide-Filter-Hotels) > > [Condor House: Spacious 3 Bedroom Apartment, fully furnished with swimming pool](https://www.expedia.co.uk/Nairobi-Hotels-Condor-House-Spacious-3-Bedroom-Apartment.h37652863.Hotel-Information) > > [Hotels near Chanonry Point Lighthouse](https://www.expedia.co.uk/Chanonry-Point-Lighthouse-Hotels.0-l6088791-0.Travel-Guide-Filter-Hotels) > > [Pet-Friendly Hotels in Lyme Regis](https://www.expedia.co.uk/Lyme-Regis-Hotels-Pet-Friendly-Hotel.0-0-d182577-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Hounslow (LHR) to Crumlin (BFS)](https://www.expedia.co.uk/lp/flights/lhr/bfs/london-to-belfast) ### Cars > [Car hire in Playa del Ingles](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Playa-Del-Ingles.d9302.Car-Hire-Guide) ### Activities ### Packages > [Cairo Holidays](https://www.expedia.co.uk/Cairo.d178243.Holidays-City-Breaks) ### Holiday Rentals ---