Title: Heri Heights Hotel Apartments, SureStay Collection by BW Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=10122453&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Heri Heights Hotel Apartments, SureStay Collection by BW Travelers find a peaceful garden escape or splash with family in the outdoor pool at this convenient Nairobi property near the convention center ## Photo gallery for Heri Heights Hotel Apartments, SureStay Collection by BW ![Exterior - Heri Heights Hotel Apartments, SureStay Collection by BW (Nairobi)](https://images.trvl-media.com/lodging/11000000/10130000/10122500/10122453/8176d3cb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lunch and dinner served - Heri Heights Hotel Apartments, SureStay Collection by BW (Nairobi)](https://images.trvl-media.com/lodging/11000000/10130000/10122500/10122453/ea462a8a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Heri Heights Hotel Apartments, SureStay Collection by BW (Nairobi)](https://images.trvl-media.com/lodging/11000000/10130000/10122500/10122453/f182efcd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, down duvets, pillow-top beds, in-room safe - Heri Heights Hotel Apartments, SureStay Collection by BW (Nairobi)](https://images.trvl-media.com/lodging/11000000/10130000/10122500/10122453/f5b83db3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Heri Heights Hotel Apartments, SureStay Collection by BW (Nairobi)](https://images.trvl-media.com/lodging/11000000/10130000/10122500/10122453/c00dfc25.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Heri Heights Serviced Apartments, near Kenyatta International Convention Centre, offers a quiet city retreat. Relax at the poolside bar, explore the garden with Nairobi views, or dine at Palm Cafe. Free in-room WiFi and a children's playground are provided. ## Reviews 8.2 Very good ## Popular amenities - Pool - Breakfast included - Parking included - Free Wi-Fi - Restaurant - Gym £79 includes taxes & fees 23 Jan - 24 Jan ## Room options ### Check availability for these dates Tonight [Jan 22 - Jan 23](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=10122453&PinnedHotelID=10122453&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=10122453&PinnedHotelID=10122453&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 23 - Jan 24](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=10122453&PinnedHotelID=10122453&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=10122453&PinnedHotelID=10122453&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=10122453&PinnedHotelID=10122453&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=10122453&PinnedHotelID=10122453&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=10122453&PinnedHotelID=10122453&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=10122453&PinnedHotelID=10122453&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 1 bed 2 beds Showing 11 of 11 rooms ### View all photos for Superior Apartment, Multiple Beds, Non Smoking ![Superior Apartment, Multiple Beds, Non Smoking | Living area | 32-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/11000000/10130000/10122500/10122453/ae7de1da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, Multiple Beds, Non Smoking ### Highlights Balcony Separate dining area Kitchen Full-sized fridge/freezer Dining table Flat-screen TV Clothes dryer Premium bedding - 1530 sq ft - Sleeps 6 - 2 Queen Beds and 2 Single Beds ### View all photos for Standard Apartment, 1 Queen Bed, Non Smoking ![Standard Apartment, 1 Queen Bed, Non Smoking | Living area | 32-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/11000000/10130000/10122500/10122453/701792f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 1 Queen Bed, Non Smoking 8.0 Very good 1 review ### Highlights Separate dining area Kitchen Full-sized fridge/freezer Dining table Flat-screen TV Clothes dryer Premium bedding Down duvet - 605 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Apartment, 1 Queen Bed, Non Smoking ![Deluxe Apartment, 1 Queen Bed, Non Smoking | Living area | 32-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/11000000/10130000/10122500/10122453/b72fe59a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 1 Queen Bed, Non Smoking 10.0 Exceptional 1 review ### Highlights Separate dining area Kitchen Full-sized fridge/freezer Dining table Flat-screen TV Clothes dryer Premium bedding Down duvet - 676 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Executive Apartment, 1 Queen Bed, Non Smoking ![32-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/11000000/10130000/10122500/10122453/77882507.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Apartment, 1 Queen Bed, Non Smoking ### Highlights Separate dining area Kitchen Full-sized fridge/freezer Dining table Flat-screen TV Clothes dryer Premium bedding Down duvet - 1032 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Apartment, 1 Queen Bed, Non Smoking ![32-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/11000000/10130000/10122500/10122453/24e4aabe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 1 Queen Bed, Non Smoking ### Highlights Separate dining area Kitchen Full-sized fridge/freezer Dining table Flat-screen TV Clothes dryer Premium bedding Down duvet - 996 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Apartment, 2 Queen Beds, Non Smoking ![Standard Apartment, 2 Queen Beds, Non Smoking | Living area | 32-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/11000000/10130000/10122500/10122453/8bece934.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 2 Queen Beds, Non Smoking ### Highlights Separate dining area Kitchen Full-sized fridge/freezer Dining table Flat-screen TV Clothes dryer Premium bedding Down duvet - 1317 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Executive One Bedroom Apartment ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/11000000/10130000/10122500/10122453/8e8cf726.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive One Bedroom Apartment - Sleeps 2 ### Executive One Bedroom Queen Bed Apartment Room Lounge Area / Wifi Hairdryer Non Smoking - Sleeps 2 ### Deluxe One Bedroom Queen Bed Apartment Room Lounge Area / Wifi Hairdryer Non Smoking - Sleeps 2 ### Queen Bed Apartment Studio Lounge Area / Wifi Hairdryer Non Smoking - Sleeps 2 ### One Bedroom Queen Bed Apartment Attic Lounge Area / Wifi Hairdryer Non Smoking - Sleeps 2 ## You may also like Ad ![Breakfast, lunch served; local and international cuisine, pool views ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9150000/9140700/9140678/f8596042_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Cloud Hotel & Suites Parklands - 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Pool - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 134 reviews £62 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Nairobi-Hotels-City-Lodge-Hotel-At-Two-Rivers.h22412850.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=7b1b3685-5b36-4118-ae56-e97211360d15&top_cur=GBP) Ad ![Free continental breakfast ](https://images.trvl-media.com/lodging/45000000/44380000/44377600/44377567/a580b0ae.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Best Western Premier Westlands Highridge - Breakfast included - Spa - Parking included - Free Wi-Fi 9.4 Exceptional 250 reviews £96 includes taxes & fees 30 Jan - 31 Jan [](https://www.expedia.co.uk/Nairobi-Hotels-Best-Western-Plus-Westlands.h44377567.Hotel-Information?chkin=2026-1-30&chkout=2026-1-31&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=7b1b3685-5b36-4118-ae56-e97211360d15&top_cur=GBP) Ad ![Shopping centre](https://images.trvl-media.com/lodging/101000000/100480000/100478100/100478047/a57acddd.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kilimani Extended Stays Kilimani - Pool - Kitchen - Washing machine - Parking included 9.0 Wonderful 7 reviews £51 includes taxes & fees 24 Jan - 25 Jan [](https://www.expedia.co.uk/Nairobi-Hotels-Kilimani-Extended-Stays.h100478047.Hotel-Information?chkin=2026-1-24&chkout=2026-1-25&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=7b1b3685-5b36-4118-ae56-e97211360d15&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/107000000/106210000/106208400/106208318/0709cd51_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Novotel Nairobi Westlands Spring Valley - Pool - Spa - Pet-friendly - Parking included 9.6 Exceptional 116 reviews £119 includes taxes & fees 24 Jan - 25 Jan [](https://www.expedia.co.uk/Nairobi-Hotels-Novotel-Nairobi-Westlands.h106208318.Hotel-Information?chkin=2026-1-24&chkout=2026-1-25&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=7b1b3685-5b36-4118-ae56-e97211360d15&top_cur=GBP) Ad ![3 bars/lounges](https://images.trvl-media.com/lodging/90000000/89930000/89920300/89920236/ff425540.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kwetu Nairobi, Curio Collection By Hilton Kitisuru - 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Kitchen - Washing machine - Parking included - Free Wi-Fi £28 includes taxes & fees 24 Jan - 25 Jan [](https://www.expedia.co.uk/Nairobi-Hotels-Zedek-Suites.h113921837.Hotel-Information?chkin=2026-1-24&chkout=2026-1-25&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=7b1b3685-5b36-4118-ae56-e97211360d15&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3510000/3507600/3507522/f10046e0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mercure Nairobi Upper Hill Upper Hill - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 185 reviews £100 includes taxes & fees 31 Jan - 1 Feb [](https://www.expedia.co.uk/Nairobi-Hotels-Crowne-Plaza-Hotel-Nairobi.h3507522.Hotel-Information?chkin=2026-1-31&chkout=2026-2-1&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=7b1b3685-5b36-4118-ae56-e97211360d15&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-Heri-Heights-Serviced-Apartments.h10122453.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-Heri-Heights-Serviced-Apartments.h10122453.Hotel-Information) ## About the area Located in Kilimani, a neighbourhood in Nairobi, Heri Heights Hotel Apartments, SureStay Collection by BW is near the airport. Shoppers can visit Yaya Centre, while everyone can enjoy the natural beauty of Uhuru Park and Nairobi National Park. Kenyatta International Convention Centre and United Nations Office at Nairobi are two other places to visit that come recommended. [Visit our Nairobi travel guide](https://www.expedia.co.uk/Nairobi.dx178290) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-1.27633%2C36.80833&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=JKBmzPlNtdnPY5xsF8ljehYOzio=) Kolobot Drive, off Arboretum Road, Nairobi ### What's nearby - ![In my opinion the best hotel in Nairobi, its cozy and welcomming.](https://images.trvl-media.com/place/2523/303a78e8-f8a0-4621-856d-bffe72584f5f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) University of Nairobi 7 min walk \- 0.4 miles - ![Nairobi Landmarks, Kenya](https://images.trvl-media.com/place/501970/859b94e4-ecd8-4bda-8985-4bab352158bb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kenyatta International Convention Centre 4 min drive \- 2.1 miles - Nairobi National Museum 10 min walk \- 0.6 miles - Arboretum 13 min walk \- 0.7 miles - Uhuru Park 20 min walk \- 1.1 miles ### Getting around - Syokimau Station 27 min drive - Nairobi (NBO-Jomo Kenyatta Intl.) 30 min drive ### Restaurants - YUNION KE 4 min drive - Cavalli @ The Manor 4 min drive - Myna 5 min drive - Milan Kenya 4 min drive - Boulevard Hotel Nairobi 4 min drive ## About this property ### Heri Heights Hotel Apartments, SureStay Collection by BW Upscale hotel near Kenyatta International Convention Centre Located close to Uhuru Park and Yaya Centre, Heri Heights Hotel Apartments, SureStay Collection by BW provides free breakfast, a poolside bar and a terrace. The on-site restaurant, Palm Cafe, offers lunch and dinner. In addition to a garden and a playground, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool - Free self-parking - A round-trip airport shuttle (surcharge), access to a nearby health club and concierge services - Smoke-free property, a lift and barbecues Room features All guest rooms at Heri Heights Hotel Apartments, SureStay Collection by BW have thoughtful touches, such as premium bedding and laptop-friendly workspaces, as well as amenities, such as free WiFi and safes. Other conveniences in all rooms include: - Pillowtop mattresses, down duvets and rollaway/extra beds (surcharge) - Rainfall showers, free toiletries and hairdryers - 32-inch flat-screen TVs with cable channels - Wardrobes/cupboards, separate dining areas and kitchens ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/42000000/42000000/41998300/41998290/7bc22234.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cysuites Apartment Hotel Muthangari - Pool - Kitchen - Parking included - Free Wi-Fi 9.0 Wonderful 64 reviews £46 includes taxes & fees 23 Jan - 24 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=41998290&PinnedHotelID=41998290&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; pool views ](https://images.trvl-media.com/lodging/17000000/16230000/16228700/16228682/a3fb2ca8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Landmark Suites Westlands, Nairobi- Next to Westgate Mall Highridge - 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Pool - Kitchen - Dryer - Parking included 9.0 Wonderful 24 reviews £56 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=22991164&PinnedHotelID=22991164&HadPinnedHotel=true®ionId=-1&adults=2) ![Free continental breakfast ](https://images.trvl-media.com/lodging/45000000/44380000/44377600/44377567/a580b0ae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Premier Westlands Highridge - Breakfast included - Spa - Parking included - Free Wi-Fi 9.4 Exceptional 250 reviews £96 includes taxes & fees 30 Jan - 31 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=44377567&PinnedHotelID=44377567&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/9000000/8400000/8397700/8397658/88d42f10.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Nairobi Upper Hill Kilimani - Parking included - Free Wi-Fi - Restaurant - Gym 9.2 Wonderful 250 reviews £48 includes taxes & fees 24 Jan - 25 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=8397658&PinnedHotelID=8397658&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/7000000/6370000/6368800/6368769/880430ff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Waridi Paradise Hotel & Suites Kilimani - Pool - Parking included - Free Wi-Fi - Restaurant 7.4 Good 23 reviews £72 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=6368769&PinnedHotelID=6368769&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour return airport shuttle (surcharge) - Free self parking on site - Limited on-site self parking ### Food and drink - Free breakfast available - A bar/lounge - A poolside bar - A restaurant - Couples/private dining - Snack bar/deli ### Restaurants on site - Palm Cafe ### Things to do - 24-hour gym - Outdoor pool - Playground ### Family friendly - Dining table - In-room full-sized refrigerator/freezer - In-room kitchen - In-room microwave - Laundry facilities - Living room - Outdoor pool - Playground - Rollaway/extra bed (surcharge) - Separate in-room dining area - Snack bar/deli ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business centre - Meeting room ### Outdoors - Barbecue grill - Garden - Picnic area - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift - Tile flooring in room - Wheelchair accessible (may have limitations) ### More - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Pillowtop mattress - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Blender - Cleaning supplies - Cookware, dishware, and utensils - Dining table - Electric kettle - Free bottled water - Full-sized refrigerator/freezer - Hob - Kitchen - Limited room service - Microwave - Separate dining area - Tea bags/instant coffee - Toaster ### More - Desk - Dryer - Free local calls - Iron/ironing board on request - Laptop workspace - Laundry detergent - Living room - Phone - Safe ## Policies ### Check-in Check-in start time: noon; check-in end time: midnight Early check-in subject to availability Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 3 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 30 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 35.00 per vehicle (one way) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: USD 30 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Heri Heights Serviced Apartments Nairobi Heri Heights Serviced Apartments Heri Heights Serviced Nairobi Heri Heights Serviced Aparthotel Heri Heights Serviced Apartments Nairobi Nairobi Heri Heights Serviced Apartments Aparthotel Aparthotel Heri Heights Serviced Apartments Heri Heights Serviced Apartments Nairobi Heri Heights Serviced Nairobi Heri Heights Serviced Heri Heights Serviced Apartments Heri Heights Hotel Apartments SureStay Collection by BW Heri Heights Hotel Apartments, SureStay Collection by BW Hotel Heri Heights Hotel Apartments, SureStay Collection by BW Nairobi ## Frequently asked questions ### Does Heri Heights Hotel Apartments, SureStay Collection by BW have a pool? ### How much does it cost to stay at Heri Heights Hotel Apartments, SureStay Collection by BW? ### Is Heri Heights Hotel Apartments, SureStay Collection by BW pet-friendly? ### How much is parking at Heri Heights Hotel Apartments, SureStay Collection by BW? ### What time is check-in at Heri Heights Hotel Apartments, SureStay Collection by BW? ### What time is check-out at Heri Heights Hotel Apartments, SureStay Collection by BW? ### Does Heri Heights Hotel Apartments, SureStay Collection by BW provide a shuttle to the airport? ### Where is Heri Heights Hotel Apartments, SureStay Collection by BW located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Heri Heights Hotel Apartments, SureStay Collection by BW Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.0 Location ### 7.8 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 16 8 - Good 24 6 - Okay 11 4 - Poor 1 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Samuel 27 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Impeccably clean hotel staffed by people who genuinely care. It's nestled among trees and provides a quiet respite from Nairobi. Safe hotel complete with gym, pool, and restaurant. No air conditioning, but it wasn't needed. ##### Samuel Stayed 3 nights in Sep 2025 ### 8/10 Good #### Richard 24 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Enjoyed Nice comfortable stay, quiet and safe ##### Richard Stayed 4 nights in Dec 2024 ### 8/10 Good #### Simon 4 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good place to be. clean and friendly I love it ##### Simon Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Richard 18 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Friendly We were welcomed with friendly helpful staff, the room and complex is spotless, we are enjoying our stay so much that we are extending thank you to Heri Heights and all the staff. ##### Richard Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Soumyadeep 26 Aug 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication It was an excellent stay. The apartments were big and well maintained. ##### Soumyadeep Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Merquiades 10 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Property was clean and safe. Housekeeper Joyce was very polite and helpful ##### Merquiades Stayed 11 nights in Jul 2025 ### 6/10 Okay #### Mary 30 Dec 2025 Liked: Staff & service, amenities Been staying here for years and cleaning in the rooms has gone down. Found mold in bathroom and toilet holder was gross as had poop stain. Staircase was lose. Breakfast was limited and few healthy options ##### Mary Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Elly 16 Feb 2024 Liked: Cleanliness, property conditions & facilities, communication Amazing. Home away from home. ##### Elly Stayed 3 nights in Feb 2024 ### 6/10 Okay #### QUINETHA 20 Feb 2025 Liked: Property conditions & facilities Disliked: Staff & service, amenities Just average service and stay, with little Management present in the time of need. ##### QUINETHA Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### Elly 15 Jan 2024 Liked: Cleanliness, property conditions & facilities, communication Amazing ##### Elly Stayed 3 nights in Jan 2024 ### 8/10 Good #### candace 8 Jan 2023 Liked: Room comfort, communication #### Good price Great size This stay was one three-part stay. There were a few challenges with the rooms and with myself, as I traveled with a broken leg. However, the staff was very helpful. They assisted us in every way they could. I would stay here again. ##### candace Stayed 6 nights in Dec 2022 ### 10/10 Excellent #### Domenico 11 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sono stato molto bene, la struttura è bene organizzata e gli appartamenti comodi e spaziosi. Buon ristorante, bella piscina e personale simpatico ed estremamente disponibile. ##### Domenico Stayed 3 nights in Apr 2025 ### 6/10 Okay #### Richard 19 Nov 2021 Liked: Room comfort, communication #### Could Be Better Heri Heights is a nice place but the wi-fi is very poor, cleanliness not the best our first night was interrupted by a noise after complaining to the staff this was sorted and our 2nd night was a peaceful. ##### Richard Stayed 2 nights in Nov 2021 ### 10/10 Excellent #### Elly 25 Oct 2021 Liked: Cleanliness, amenities, property conditions & facilities, communication Amazing place.. the rooms are huge.. I am definitely staying here again. ##### Elly Stayed 2 nights in Oct 2021 ### 10/10 Excellent #### david 13 Mar 2021 Liked: Cleanliness, room comfort, communication Nice place ##### david Stayed 4 nights in Feb 2021 ### 6/10 Okay #### Temwa 1 Mar 2020 #### Quiet and Convinient It was ok ##### Temwa Stayed 3 nights in Feb 2020 ### 8/10 Good #### Verified traveller 24 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nairobi The room is spacious and very clean, staff are very friendly and helpful. ##### Verified traveller Stayed 6 nights in Mar 2019 ### 6/10 Okay #### Verified traveller 17 Aug 2018 Liked: Cleanliness Disliked: Staff & service The staff are a gem here and keep this place shining. However, the management needs to pay attention to the maintenance and conveniences offered at similar types of properties to keep this place relevant and competitive. Services are lacking and accommodations just ok, nothing exemplary. ##### Verified traveller Stayed 2 nights in Aug 2018 ### 6/10 Okay #### Verified traveller 17 Aug 2018 Disliked: Staff & service, property conditions & facilities Heri Heights is relaxing, secure and quiet. The location is great for excursion and local travel. However, it falls short for apartment - hotel travelers needs for in house conveniences. The check in experience needs system and process improvement. Eve from the front office was exemplary in facilitating my accommodation despite these gaps. Accommodations are clean and spacious, however, in need of maintenance. The restaurant offerings are ok but there are plenty options nearby. ##### Verified traveller Stayed 1 night in Aug 2018 ### 8/10 Good #### Richard 3 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### COMFORTABLE CLEAN & RELAXING. My stay at Heri Heights was very nice polite helpful staff makes it a more relaxed time spent. Although a taxi is required to venture out. I would recommend Heri Heights and am looking for another stay there some time later this year. ##### Richard Stayed 5 nights in Feb 2018 ### 8/10 Good #### Karin 15 Aug 2017 Liked: Cleanliness, staff & service, room comfort #### Bra och bekvämt Trevligt och bekvämt lägenhetsboende. Snabb incheckning, bra frukost och taxiservice på området. Lägenheterna är dock lite nedgångna och borde snart behöva en uppfräschning. ##### Karin Stayed 1 night in Aug 2017 ### 8/10 Good #### Christopher 11 Jun 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Heri Heights: Nairobi near town Heri Heights is close to town, walking there or back through the university of Narobi residences area. The nearby Arboretum has attractive walking paths for a day break too. Cafe for breakfast and other meals means you seek outside options only when you want to. Kitchens are well enough equipped to allow you to self cater, and the hotel offers to shop for you at need. As a rule, meats are tastier but much smaller and tougher cuts than you may expect, and fruits and vegetables are varied and very good. Wireless internet is good and quick, though it can overload when the apartments are all full. Energy saving has upgraded some lighting to LED, with compact fluorescents in most standard bulb fittings. Wardrobe space is generous. Nairobi traffic is justly notorious. Especially at mornings and evenings, expect near gridlock and long travel times around town. You'll be able to get advice on how much time travel will need, if you need to arrive at a certain time. ##### Christopher Stayed 7 nights in Jun 2017 ### 8/10 Good #### duke, Japan 7 Jun 2017 Liked: Cleanliness, staff & service, room comfort #### Nice hotel to stay longer security is well covered and equipment of kitchen is good enough. If mosquito and ant do not show up, it is much better. ##### duke Stayed 2 nights in Jun 2017 ### 8/10 Good #### Richard 10 Apr 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The food was served luke warm and cold, would not eat at the hotel if I was to book again. Other than that every thing else was very good and I would stay there again. ##### Richard ### 8/10 Good #### Ian 3 Sept 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A few days at Heri Heights A pleasant enough stay with no concerns. ##### Ian ## Expedia's Latest Trends ### Hotels > [Aparthotels Sydney](https://www.expedia.co.uk/Sydney-Apart-Hotels.d178312-aaApartHotels.Travel-Guide-Accommodation) > > [Studio Apartment Umoja innercore](https://www.expedia.co.uk/Nairobi-Hotels-Studio-Apartment-Umoja-Innercore.h38605392.Hotel-Information) > > [Nelson's Court Serviced Apartments](https://www.expedia.co.uk/Nairobi-Hotels-Nelsons-Court-Serviced-Apartments.h10578684.Hotel-Information) > > [Eka Hotel Nairobi](https://www.expedia.co.uk/Nairobi-Hotels-Eka-Hotel-Nairobi.h5197520.Hotel-Information) > > [ Emory Hotel Nairobi](https://www.expedia.co.uk/Nairobi-Hotels-The-Emory-Hotel.h27480595.Hotel-Information) > > [Pan Pacific Serviced Suites Nairobi](https://www.expedia.co.uk/Nairobi-Hotels-Pan-Pacific-Serviced-Suites-Nairobi.h90933846.Hotel-Information) > > [Villas Son Bou](https://www.expedia.co.uk/Son-Bou-Villas.d6049899-aaVillas.Travel-Guide-Accommodation) > > [Condor House: Spacious 3 Bedroom Apartment, fully furnished with swimming pool](https://www.expedia.co.uk/Nairobi-Hotels-Condor-House-Spacious-3-Bedroom-Apartment.h37652863.Hotel-Information) > > [Argyle Grand Hotel Nairobi Airport](https://www.expedia.co.uk/Nairobi-Hotels-Argyle-Grand-Hotel-Nairobi-Airport.h100692708.Hotel-Information) > > [Emara Ole-sereni](https://www.expedia.co.uk/Mombasa-Hotels-Emara-Ole-Sereni.h66534795.Hotel-Information) > > [The Giraffe Cottage](https://www.expedia.co.uk/Nairobi-Hotels-The-Giraffe-Cottage.h112979958.Hotel-Information) > > [Laur Hotels Experience & Elegance](https://www.expedia.co.uk/Didim-Hotels-Didim-Beach-Resort-Aqua-Elegance.h21880620.Hotel-Information) > > [Hermitage Hotel Prague](https://www.expedia.co.uk/Prague-Hotels-Hermitage-Hotel-Prague.h2434356.Hotel-Information) > > [Honass Riara Apartment](https://www.expedia.co.uk/Nairobi-Hotels-Honass-Riara-Apartment.h21990436.Hotel-Information) > > [Hotels with Waterpark in Magaluf](https://www.expedia.co.uk/Magaluf-Calvia-Hotels-Waterpark-Hotel.0-n182343-0-twaterparkhotel.Travel-Guide-Filter-Hotels) > > [Gay-Friendly Hotels in Peru](https://www.expedia.co.uk/Destinations-In-Peru-Gay-Friendly-Hotel.0-0-d144-tGayFriendlyHotel.Hotel-Filter-Destinations) > > [Entim Sidai Wellness Sanctuary](https://www.expedia.co.uk/Nairobi-Hotels-Entim-Sidai-Wellness-Sanctuary.h31867314.Hotel-Information) > > [Cysuites Apartment Hotel](https://www.expedia.co.uk/Nairobi-Hotels-CySuites-Residences.h41998290.Hotel-Information) > > [Nice Digital Hotel Mwea](https://www.expedia.co.uk/Nairobi-Hotels-Nice-Digital-Hotel-Mwea.h32897823.Hotel-Information) ### Flights > [Emirates Bang Phli (BKK) to Hounslow (LHR) flights](https://www.expedia.co.uk/lp/flight-routes/emirates-from-suvarnabhumi-intl-to-heathrow/ek/bkk/lhr) > > [Flights from Exeter](https://www.expedia.co.uk/lp/flights/1185/flights-from-exeter) ### Packages > [All inclusive holidays](https://www.expedia.co.uk/lp/theme-holidays/all-inclusive-holidays) ### General > [Visit Agaete](https://www.expedia.co.uk/Agaete.dx182265) > > [Visit Castlebay](https://www.expedia.co.uk/Castlebay.dx177886) > > [Visit Gili Islands](https://www.expedia.co.uk/Gili-Islands.dx6055723) ---