Title: Gem Forest Hotel Nairobi - MGallery Collection Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Gem Forest Hotel Nairobi - MGallery Collection Boardwalk/promenade hotel with 3 restaurants and full-service spa ## Photo gallery for Gem Forest Hotel Nairobi - MGallery Collection ![Exterior - Gem Forest Hotel Nairobi - MGallery Collection (Nairobi)](https://images.trvl-media.com/lodging/103000000/102580000/102575300/102575224/398e0dc2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Gem Forest Hotel Nairobi - MGallery Collection (Nairobi)](https://images.trvl-media.com/lodging/103000000/102580000/102575300/102575224/dd2ffb28.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Gem Forest Hotel Nairobi - MGallery Collection (Nairobi)](https://images.trvl-media.com/lodging/103000000/102580000/102575300/102575224/40779b31.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Gem Forest Hotel Nairobi - MGallery Collection (Nairobi)](https://images.trvl-media.com/lodging/103000000/102580000/102575300/102575224/58a2036b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Gem Forest Hotel Nairobi - MGallery Collection (Nairobi)](https://images.trvl-media.com/lodging/103000000/102580000/102575300/102575224/50ca08e0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Village Market and United Nations Office at Nairobi, Gem Forest Hotel Nairobi - MGallery Collection provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. Indulge in a facial, a body wrap and a body scrub at Shanta Spa, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Indian cuisine. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with an outdoor entertainment area and a bar. ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £129 includes taxes & fees 23 Jan - 24 Jan ## Room options ### Check availability for these dates Tonight [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=102575224&PinnedHotelID=102575224&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=102575224&PinnedHotelID=102575224&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=102575224&PinnedHotelID=102575224&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=102575224&PinnedHotelID=102575224&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=102575224&PinnedHotelID=102575224&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=102575224&PinnedHotelID=102575224&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=102575224&PinnedHotelID=102575224&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=102575224&PinnedHotelID=102575224&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Gem Suite, 1 King Bed, Karura Forest View ![Gem Suite, 1 King Bed, Karura Forest View | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/103000000/102580000/102575300/102575224/e6162892.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Gem Suite, 1 King Bed, Karura Forest View ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Dining table - 747 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Superior Room, 1 King Bed ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/103000000/102580000/102575300/102575224/5f619571.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 10.0 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Pillow menu Blackout curtains - 322 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, 2 Single Beds ![Eco-friendly toiletries, hair dryer, bathrobes, slippers](https://images.trvl-media.com/lodging/103000000/102580000/102575300/102575224/1b63a5ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Single Beds ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Pillow menu Blackout curtains - 322 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Junior Suite, 1 King Bed (Karura Forest View) ![Junior Suite, 1 King Bed (Karura Forest View) | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/103000000/102580000/102575300/102575224/e6dc14ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed (Karura Forest View) ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Pillow menu - 743 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed ![Deluxe Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/103000000/102580000/102575300/102575224/aeef5031.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Pillow menu Blackout curtains - 312 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed, Balcony ![Suite, 1 King Bed, Balcony | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/103000000/102580000/102575300/102575224/5fcbb97e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Balcony ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Pillow menu Separate bedroom - 743 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed, Balcony ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/103000000/102580000/102575300/102575224/3b9f9067.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Balcony ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Pillow menu Blackout curtains - 312 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, 1 King Bed (Forest View) ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/103000000/102580000/102575300/102575224/5f619571.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed (Forest View) ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Pillow menu Blackout curtains - 312 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Outdoor pool, open 6:00 AM to 6:00 PM, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/24000000/23480000/23478400/23478390/9a870d70.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Trademark Hotel Gigiri - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-Gem-Forest-Hotel-Nairobi-Mgallery-Collection.h102575224.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-Gem-Forest-Hotel-Nairobi-Mgallery-Collection.h102575224.Hotel-Information) ## About the area Located in Gigiri, a neighbourhood in Nairobi, Gem Forest Hotel Nairobi - MGallery Collection is in the suburbs and on the boardwalk. The area's natural beauty can be seen at Karura Forest and Nairobi National Park, while Nairobi National Museum and Nairobi Gallery are cultural highlights. United Nations Office at Nairobi and Village Market are two other places to visit that come recommended. Discover the area's wildlife on a nearby safari, or try your luck with game drives. [Visit our Nairobi travel guide](https://www.expedia.co.uk/Nairobi.dx178290) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-1.23546%2C36.80526&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Z4ZCGpV3iNbGBkwczDz2zMkiPLo=) Limuru Road, Nairobi, 621 ### What's nearby - Banana Hill Art Gallery \- 3 min walk \- 0.2 miles - Embassy of the United States of America \- 8 min walk \- 0.5 miles - Village Market \- 8 min walk \- 0.5 miles - United Nations Office at Nairobi \- 10 min walk \- 0.6 miles - Karura Forest \- 17 min walk \- 0.9 miles ### Getting around - Syokimau Station - 44 min drive - Nairobi (NBO-Jomo Kenyatta Intl.) - 45 min drive ### Restaurants - ‪Hero Bar - ‬9 min walk - ‪Artcaffe - ‬11 min walk - ‪Harvest - ‬10 min walk - ‪Karel T Lounge - ‬10 min walk - ‪BangBang - ‬10 min walk ## About this property ### Gem Forest Hotel Nairobi - MGallery Collection Luxury hotel near Village Market Located close to United Nations Office at Nairobi and Sarit Centre, Gem Forest Hotel Nairobi - MGallery Collection provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. Indulge in a facial, a body wrap and a body scrub at Shanta Spa, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Indian cuisine. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with an outdoor entertainment area and a bar. Other perks include: - An outdoor pool - Free self-parking and valet parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and concierge services - Smoke-free property, 7 meeting rooms and massage treatment rooms Room features All 105 rooms boast comforts, such as pillow menus and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning. Other conveniences in all rooms include: - Highchairs and free infant beds - Eco-friendly toiletries and hairdryers - 55-inch LED TVs with premium channels - Wardrobes/cupboards, electric kettles and daily housekeeping ## Similar properties ![3 bars/lounges](https://images.trvl-media.com/lodging/90000000/89930000/89920300/89920236/ff425540.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kwetu Nairobi, Curio Collection By Hilton Kitisuru - Pool - Parking included - Free Wi-Fi - Restaurant 9.4 Exceptional 69 reviews £154 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=89920236&PinnedHotelID=89920236&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/107000000/106210000/106208400/106208318/869a9d9a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Nairobi Westlands Spring Valley - Pool - Spa - Pet-friendly - Parking included 9.6 Exceptional 114 reviews £119 includes taxes & fees 23 Jan - 24 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=106208318&PinnedHotelID=106208318&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception hall](https://images.trvl-media.com/lodging/101000000/100700000/100692800/100692708/029ea752.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Argyle Grand Hotel Nairobi Airport Lang'ata - Pool - Spa - Free airport shuttle - Kids’ pool 9.2 Wonderful 643 reviews £107 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=100692708&PinnedHotelID=100692708&HadPinnedHotel=true®ionId=-1&adults=2) ![3 restaurants, breakfast, lunch, dinner served; 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KES 4,800 for adults and KES 2,400 for children - 3 restaurants - A bar/lounge - A coffee shop/cafe - Couples/private dining ### Restaurants on site - Enchante Bistro - Kahani - La Mer - Troy Roof Bar ### Things to do - Full-service spa - Gym - Outdoor pool - Steam room ### Family friendly - High chair - In-room cot - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk ### Guest services - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Turndown service ### Business services - 1,744 square feet of conference space - 7 meeting rooms - Coworking space ### Outdoors - In a nature reserve - On the boardwalk/promenade - Outdoor entertainment area - Rooftop terrace ### Full-service spa - 7 treatment rooms - Body scrubs - Body wraps - Couples treatment rooms - Facials - Manicures/pedicures - Massage - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Accessible airport shuttle - Front entrance ramp - Lift (99 centimetre wide door) - Magnifying mirror - Tile flooring in room - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 1 building - 9 floors - Art Deco architecture - Banquet hall - Biodegradable drinking straws available - Built in 2024 - Local artist showcase - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Smoke-free property - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Hypo-allergenic bedding - Pillow menu ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 55-inch LED TV with premium satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Eco-friendly toiletries - Electrical adapters - Iron/ironing board on request - Laptop workspace - Laptop-compatible safe - Mobile key entry - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately KES 4800 for adults and from KES 2400 for children - Airport shuttle fee: KES 7764 per vehicle (one-way, maximum occupancy 2) - Airport shuttle fee per child: KES 7764 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, mobile payments and cash Mobile payment options include: Apple Pay and M-Pesa This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 10:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Guests under 12 years old are not allowed in the spa ### Property is also known as Gem Forest Hotel Nairobi - Mgallery Collection Hotel Gem Forest Hotel Nairobi - Mgallery Collection Nairobi Gem Forest Hotel Nairobi - Mgallery Collection Hotel Nairobi ## Frequently asked questions ### Does Gem Forest Hotel Nairobi - MGallery Collection have a pool? ### How much does it cost to stay at Gem Forest Hotel Nairobi - MGallery Collection? ### Is Gem Forest Hotel Nairobi - MGallery Collection pet-friendly? ### How much is parking at Gem Forest Hotel Nairobi - MGallery Collection? ### What time is check-in at Gem Forest Hotel Nairobi - MGallery Collection? ### What time is check-out at Gem Forest Hotel Nairobi - MGallery Collection? ### Does Gem Forest Hotel Nairobi - MGallery Collection provide a shuttle to the airport? ### Where is Gem Forest Hotel Nairobi - MGallery Collection located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Gem Forest Hotel Nairobi - MGallery Collection Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.4 Amenities ### 9.8 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 27 8 - Good 5 6 - Okay 2 4 - Poor 1 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Hennan 19 Dec 2025 Clean room, friendly staff ##### Hennan Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Henry 26 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Henry Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Oghenevomerho 21 Aug 2025 Liked: Property conditions & facilities Brilliant and pleasant stay ##### Oghenevomerho Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Steven 13 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice property and clean rooms. Friendly and helpful hotel staff. ##### Steven Stayed 1 night in Oct 2025 ### 10/10 Excellent #### christelle 17 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities the hotel was amazing and the people were so nice ##### christelle Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Ngozi 28 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Amazing and ##### Ngozi Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Victor 16 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The best hotel in Nairobi. The staff are very friendly and professional. ##### Victor Stayed 10 nights in Jul 2025 ### 10/10 Excellent #### Rodney 3 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Location and staff was excellent for my visit. ##### Rodney Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Jane 15 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### What a great stay! Excellent hotel. Nice people and good service. Amazing spa. Very close from the village market and the forest. ##### Jane Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Jitesh 15 Sept 2025 Liked: Staff & service, property conditions & facilities Our stay for 3 nights was amazing from the reception staff, cleaners, restaurant staff & the meals were lovely. The Troy Mediterranean restaurant was great as was the Kahani restaurant, Ezekie was a great host as was the chef Vivek. The Hotel is very close to Village Market , which you can walk to - well worth a visit and would recommend this Hotel. My wife had fallen ill and the reception staff were very helpful and comforting. ##### Jitesh Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Nilda 28 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is an MGallery hotel, and it is absolutely beautiful. They take careful attention to details, such as robes, slippers, frankincense and aloe shampoos and body washes. Every detail is well thought out. There are three restaurants within the hotel, and they are all elegant and impressive. We look forward to our next visit. ##### Nilda Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Michael 20 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities fantastic property and a real Gem! I’ve been to Nairobi many times and this hotel is really fantastic option to stay ##### Michael Stayed 3 nights in Feb 2025 ### 8/10 Good #### Aboubakri 2 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities N/A — I did not have breakfast. One issue I experienced was with transportation. The hotel did not notify the taxi agency in advance, and as a result, I waited at the airport for over an hour. I had to coordinate with airport security to contact the taxi agency so they could come pick me up. The taxi agent informed me that the hotel did not forward my reservation, which is why they did not arrive with a sign as expected. For future arrangements, please ensure that the reservation is properly forwarded to the taxi agency. Other than that, everything was perfect, especially the staff...overall, the hotel cleaning was very good, and the rooms and common areas were well maintained. ##### Aboubakri Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### John 13 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Some nice staff ##### John Stayed 3 nights in Apr 2025 ### 8/10 Good #### gail 4 Sept 2024 Liked: Cleanliness, staff & service great stay - super safe for traveling alone. Very helpful staff. Lovely food in the restaurant. Great breakfast and curry house for the evening ##### gail Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Amanda 1 Feb 2025 Liked: Amenities Modern, elegant, sophisticated, clean. Amazing bars and restaurants. ##### Amanda Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Malcolm 2 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely incredible. Amazing service, great food and cocktails. ##### Malcolm Stayed 1 night in Aug 2024 ### 6/10 Okay #### Kellie 29 Sept 2025 Disliked: Room comfort Staff was nice and welcoming. Hotel looks nice but there were some major problems/inconveniences with my stay. Air conditioner in room was broke so it was burning up hot the first night and freezing cold the second night… the toilet ran all night (fixed the second night). The bathroom sink leaked (fixed the second night). There was foul smell in hallways and elevators. Wait times for room service was unreasonably long; I had to call down and remind them that an order was placed. ##### Kellie Stayed 2 nights in Sep 2025 ### 8/10 Good #### Adam 1 Nov 2024 Liked: Staff & service Disliked: Cleanliness Just opened, it's got some work to do on cleanliness and freshness of the breakfast ##### Adam Stayed 5 nights in Oct 2024 ### 10/10 Excellent #### Tiffanie 26 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Tiffanie Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Philippe 26 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A hotel to remember Brand new hotel in Gigiri area. The lobby is quite outstanding with a nice patio. My room (7th floor) overlooked the swimming pool with an uninterrupted view full of Green. Peaceful and quiet. My room was rather large and well decorated, the hotel is very well decorated anyway to give it a rather unique style. Breakfast is also quite outstanding (lot of choices), it is a price but it’s worth it! A special message to all the hotel staff, whether they are reception staff, cleaning staff, restaurant staff or security staff they are all welcoming, smiling, positive and above all professional. Keep up the good work! You rock! ![](https://a.travel-assets.com/ugc/hotel-reviews/6ACCDD09787172E67A00866E06B08237968759B91729941646924.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/31CDA0377D13B90BA1EAA30513A465E56D1A818F1729941646485.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F8BC3BFF2DC2390D491D3CA1C01CE10E6AB913161729941646907.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Philippe Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### ?? 14 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 新しく、スタッフもしっかりしていて、レストランも美味しかった ##### ?? 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