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Reviews of Edmor Residences - Riverside

3 out of 5
Edmor Residences - Riverside
First Riverside Acres, Riverside Drive, Nairobi, Kenya

Reviews

7.0

Good

Rating 10 - Excellent. 8 out of 14 reviews" "
Rating 8 - Good. 1 out of 14 reviews" "
Rating 6 - Okay. 0 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 5 out of 14 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Muhammed

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
No Wi-Fi internet and they don’t care about there customers. Place is full of mosquitoes and if you don’t want to have malaria please avoid this place. One of there managers called Lilian she doesn’t care at all. You can’t even have cell phones reception inside the house.
Stayed 1 night in Feb 2023

2/10 Terrible

Bishar

Stayed 2 nights in Oct 2022

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2022

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice environment. Friendly Staff..
Stayed 4 nights in Oct 2021

2/10 Terrible

Kamal

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Samson, Nairobi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was exquisite and we'll managed, I loved the place and looking forward to revisit again
Stayed 1 night in Jul 2020

10/10 Excellent

Zablon, Minneapolis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, courteous Staff, close to CBD cool and great Quiet neighborhood.
Stayed 1 night in Jan 2020
Response from Edmor Residences Team on 12 Jan 2020
Thank you Zablon for staying with us. It was a pleasure hosting you and we look forward to welcoming you again.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hosts. Only suggestion, please have a better shower curtain
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Business traveller
Helloo! These people are not serious... 1st of all I book for westlands and after confirmation they gave me Riverside. When I got to the address the security guys at the gate doesn't even know there is a Hotel nor a Guest house or any room for rent... While struggling with the issue I got attacked by night thiefs and my brand new phone were robbed and I lost all d contacts and all my work. I could not be able to do the reason of my trip to Nairobi. In the same night I had to look for another Hotel and Paid Red Rubby via Expedia again as you can see. I did that again on your website bcz I wanted to show you evidences.... Otherwise I'm done with your online stuffs. I'll be going live and pay what I'm sure about. My last trip to Nairobi was a nightmare, I lost my phone my money and my brand new iPhone just because of you. Jean JD
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host is amazing. The property is well located and very reasonably priced.
Stayed 3 nights in Jun 2019
Response from Edmor Residences Team on 27 Jul 2019
Thank you so much for the compliment and choosing to stay at Edmor Residences. We look forward to hosting you again!

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked the place very much because i felt like am home.The quiteness of the place is just superb.The hotel administrator was just like a mother to me.seriously i have been to so many places but edmor is something else.
Stayed 4 nights in May 2019
Response from Edmor Residences Team on 15 May 2019
Thank you so much for your wonderful feedback. We endeavor to provide personalized service to our guests. We look forward to hosting you again at any of our properties in Nairobi and Nyali.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2019
Response from Edmor Residences Team on 1 May 2019
It was a pleasure hosting you. Looking forward to having you onboard again soon.

2/10 Terrible

ari

Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jul 2019
Response from Edmor Residences Team on 6 Sept 2019
Thank you for staying with Edmor Residences! We look forward to hosting you again in Nairobi.