Title: Comfort Gardens Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Comfort Gardens Morning coffee tastes better in the gardens of this Gigiri guesthouse, with an outdoor pool perfect for an afternoon retreat. ## Photo gallery for Comfort Gardens ![Restaurant - Comfort Gardens (Nairobi)](https://images.trvl-media.com/lodging/6000000/5570000/5563700/5563671/adb7423b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, soundproofing, free WiFi, bed sheets - Comfort Gardens (Nairobi)](https://images.trvl-media.com/lodging/6000000/5570000/5563700/5563671/98068357.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Comfort Gardens (Nairobi)](https://images.trvl-media.com/lodging/6000000/5570000/5563700/5563671/699d7160.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Comfort Gardens (Nairobi)](https://images.trvl-media.com/lodging/6000000/5570000/5563700/5563671/d5a62385.jpg?impolicy=resizecrop&rw=297&ra=fit) ![32-inch TV with cable channels - Comfort Gardens (Nairobi)](https://images.trvl-media.com/lodging/6000000/5570000/5563700/5563671/cc2770fd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Comfort Gardens Guesthouse in Gigiri offers tranquility and convenience. Relax at the outdoor pool, explore the garden, or visit the on-site coffee shop and bar. Enjoy free in-room WiFi and practical dry cleaning services, highly appreciated by previous guests. ## Reviews 7.2 Good ## Popular amenities - Pool - Pet-friendly - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £71 includes taxes & fees 12 Feb - 13 Feb ## Room options ### Check availability for these dates Tonight [Feb 3 - Feb 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=5563671&PinnedHotelID=5563671&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=5563671&PinnedHotelID=5563671&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 4 - Feb 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=5563671&PinnedHotelID=5563671&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=5563671&PinnedHotelID=5563671&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=5563671&PinnedHotelID=5563671&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=5563671&PinnedHotelID=5563671&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=5563671&PinnedHotelID=5563671&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=5563671&PinnedHotelID=5563671&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 5 of 5 rooms ### View all photos for Executive Room ![In-room safe, soundproofing, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5570000/5563700/5563671/647970db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Fridge TV Separate bedroom Fan Private bathroom Rainfall showerhead - Garden view - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Studio ![Fridge](https://images.trvl-media.com/lodging/6000000/5570000/5563700/5563671/4f0a5afc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio ### Highlights Soundproofed Air conditioning Fridge TV Separate bedroom Fan Private bathroom Rainfall showerhead - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room ![In-room safe, soundproofing, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5570000/5563700/5563671/4609c33d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Soundproofed Air conditioning Fridge TV Separate bedroom Fan Private bathroom Rainfall showerhead - Garden view - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Executive Suite ![Executive Suite | Bathroom | Rainfall showerhead, free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/6000000/5570000/5563700/5563671/e59573c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Soundproofed Air conditioning Fridge TV Separate bedroom Fan Private bathroom Rainfall showerhead - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Standard Twin Room ![Standard Twin Room | In-room safe, soundproofing, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5570000/5563700/5563671/394cdcce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room ### Highlights Soundproofed Air conditioning Fridge TV Fan Private bathroom Rainfall showerhead Hairdryer - Garden view - 205 sq ft - Sleeps 4 - 4 Single Beds ## You may also like Ad ![Terrace/patio](https://images.trvl-media.com/lodging/23000000/22420000/22412900/22412850/5dea9577.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Nairobi Two Rivers Mall by IHG Nairobi - Pool - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 138 reviews £57 includes taxes & fees 28 Feb - 1 Mar [](https://www.expedia.co.uk/Nairobi-Hotels-City-Lodge-Hotel-At-Two-Rivers.h22412850.Hotel-Information?chkin=2026-2-28&chkout=2026-3-1&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=aa97b061-84a0-4521-9106-12266d48b19a&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102580000/102575300/102575224/8fb72ac8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Gem Forest Hotel Nairobi - MGallery Collection Gigiri - Pool - Spa - Parking included - Free Wi-Fi 9.2 Wonderful 39 reviews £127 includes taxes & fees 5 Feb - 6 Feb [](https://www.expedia.co.uk/Nairobi-Hotels-Gem-Forest-Hotel-Nairobi-Mgallery-Collection.h102575224.Hotel-Information?chkin=2026-2-5&chkout=2026-2-6&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=aa97b061-84a0-4521-9106-12266d48b19a&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/21000000/20020000/20019300/20019201/ae1e0ba6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ibis Styles Nairobi Westlands Muthangari - Spa - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 748 reviews £71 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Nairobi-Hotels-Ibis-Styles-Nairobi-Westlands.h20019201.Hotel-Information?chkin=2026-2-6&chkout=2026-2-7&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=aa97b061-84a0-4521-9106-12266d48b19a&top_cur=GBP) Ad ![3 bars/lounges](https://images.trvl-media.com/lodging/90000000/89930000/89920300/89920236/ff425540.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kwetu Nairobi, Curio Collection By Hilton Kitisuru - Pool - Parking included - Free Wi-Fi - Restaurant 9.4 Exceptional 70 reviews £151 includes taxes & fees 13 Feb - 14 Feb [](https://www.expedia.co.uk/Nairobi-Hotels-Kwetu-Nairobi.h89920236.Hotel-Information?chkin=2026-2-13&chkout=2026-2-14&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=aa97b061-84a0-4521-9106-12266d48b19a&top_cur=GBP) Ad ![Outdoor pool, open 6:00 AM to 6:00 PM, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/24000000/23480000/23478400/23478390/9a870d70.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Trademark Hotel Gigiri - Pool - Spa - Parking included - Free Wi-Fi 9.0 Wonderful 321 reviews £156 includes taxes & fees 20 Feb - 21 Feb [](https://www.expedia.co.uk/Nairobi-Hotels-Trademark-Hotel.h23478390.Hotel-Information?chkin=2026-2-20&chkout=2026-2-21&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=aa97b061-84a0-4521-9106-12266d48b19a&top_cur=GBP) Ad ![Premium Suite | Living area | 43-inch Smart TV with satellite channels, TV](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/88000000/87680000/87678300/87678281/36878933_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Crossroads Hotel Westlands Westlands - 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Pool - Spa - Parking included - Free Wi-Fi 9.0 Wonderful 252 reviews £177 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Nairobi-Hotels-Tribe-Hotel.h2051788.Hotel-Information?chkin=2026-2-6&chkout=2026-2-7&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=aa97b061-84a0-4521-9106-12266d48b19a&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-Comfort-Gardens.h5563671.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-Comfort-Gardens.h5563671.Hotel-Information) ## About the area Gigiri, a neighbourhood in Nairobi, is home to Comfort Gardens. Thika Road Mall and Village Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Nairobi National Park and Karura Forest. Looking to enjoy an event or a game while in town? See what's happening at Nairobi City Stadium or Nyayo National Stadium. [Visit our Nairobi travel guide](https://www.expedia.co.uk/Nairobi.dx178290) [View more Guest houses in Nairobi](https://www.expedia.co.uk/Nairobi-Guest-Houses.d178290-aaGuestHouses.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-1.23114%2C36.80422&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=vWH82wCTgAOB0ylWQH5uWMnbJiw=) No 34, UN Cresent, P.O. Box 1813, Nairobi, 00621 ### What's nearby - Village Market 1 min walk \- 0.0 miles - Banana Hill Art Gallery 10 min walk \- 0.6 miles - Embassy of the United States of America 10 min walk \- 0.6 miles - United Nations Office at Nairobi 13 min walk \- 0.7 miles - Karura Forest 2 min drive \- 1.4 miles ### Getting around - Syokimau Station 45 min drive - Nairobi (NBO-Jomo Kenyatta Intl.) 47 min drive ### Restaurants - Hero Bar 1 min walk - Artcaffe 3 min walk - Cj's Village Market 3 min walk - Harvest 1 min walk - Karel T Lounge 3 min walk ## About this property ### Comfort Gardens Guest house located in Gigiri Consider a stay at Comfort Gardens and take advantage of a terrace, a coffee shop/cafe and a garden. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as dry cleaning/laundry services and a bar. Other perks include: - An outdoor pool, along with sunloungers - Free self-parking - A round-trip airport shuttle (surcharge), barbecues and a front desk safe - Luggage storage, concierge services and smoke-free property Room features All guest rooms at Comfort Gardens offer thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes. More amenities include: - Bathrooms with rainfall showers and baths or showers - 32-inch TVs with cable channels - Fridges, fans and daily housekeeping ## Similar properties ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/24000000/23110000/23108100/23108010/e9b77e70.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Orchid Homes Gigiri - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 48 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=23108010&PinnedHotelID=23108010&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/105000000/104660000/104659800/104659703/d6a6718d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### LIGHT VILLAS GIGIRI Gigiri - Hot tub - Parking included - Free Wi-Fi - Restaurant 10 Exceptional 8 reviews £118 includes taxes & fees 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=104659703&PinnedHotelID=104659703&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/18000000/17480000/17473300/17473277/2e080e06.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Leone Gigiri - 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4 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=91320275&PinnedHotelID=91320275&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/31000000/30440000/30431000/30430994/70281054.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shanema Homes Gigiri - Breakfast included - Parking included - Free Wi-Fi - Restaurant 6.8 11 reviews £56 includes taxes & fees 5 Mar - 6 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=30430994&PinnedHotelID=30430994&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/103000000/102050000/102047000/102046939/7857d12a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gigiri Lion Villas 2 Gigiri - Pool - Parking included - Free Wi-Fi - Restaurant 9.4 Exceptional 27 reviews £131 includes taxes & fees 14 Feb - 15 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=102046939&PinnedHotelID=102046939&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment, 1 Bedroom | Private kitchen | Full-sized fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/94000000/93860000/93853300/93853291/e0b7d24b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Warwick Centre Gigiri - 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5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=92971411&PinnedHotelID=92971411&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=5563671&PinnedHotelID=5563671&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=5563671,23108010,104659703,17473277,101065171) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle (surcharge) - Free self parking on site - Limited on-site self parking ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Things to do - 24-hour pool access - Outdoor pool ### Family friendly - In-room refrigerator - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business centre - Meeting rooms ### Outdoors - Barbecue grill - Garden - Picnic area - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - No lift ### More - Mosquito nets - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Towels provided ### Entertainment - 32-inch TV with cable channels ### Food and drink - Free bottled water - Limited room service - Refrigerator ### More - Air conditioning - Fan - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 9:00 AM; check-in end time: 11:00 PM Contactless check-in and check-out are available ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions The front desk is open daily from 8:00 AM - midnight Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of KES 2500 per pet, per night ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: KES 3900 per person (one-way) - Airport shuttle fee per child: KES 2500 (one-way), (from 1 to 10 years old) - Pet fee: KES 2500 per pet, per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts 24-hour pool access ### Property is also known as Comfort Gardens Comfort Gardens Guest House Comfort Gardens Guest House Nairobi Comfort Gardens Nairobi Comfort Guest House Comfort Gardens - Kenya Hotel Nairobi Comfort Gardens House Nairobi Comfort Gardens House Comfort Gardens Guesthouse Nairobi Comfort Gardens Guesthouse Comfort Gardens Nairobi Comfort Gardens Guesthouse Comfort Gardens Guesthouse Nairobi ## Frequently asked questions ### Does Comfort Gardens have a pool? ### How much does it cost to stay at Comfort Gardens? ### Is Comfort Gardens pet-friendly? ### How much is parking at Comfort Gardens? ### What time is check-in at Comfort Gardens? ### What time is check-out at Comfort Gardens? ### Does Comfort Gardens provide a shuttle to the airport? ### Where is Comfort Gardens located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Comfort Gardens Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.4 Cleanliness ### 7.8 Location ### 7.8 Staff & service ### 6.6 Property conditions & facilities 10 - Excellent 10 8 - Good 11 6 - Okay 7 4 - Poor 3 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### Kerry 3 Dec 2023 Perfect for our needs, attentive staff, lovely grounds and close to village Market. ##### Kerry Stayed 8 nights in Nov 2023 ### 10/10 Excellent #### Boris 1 Apr 2024 Liked: Cleanliness, staff & service, room comfort #### Cozy, great staff, and great value for money. Staff is fantastic. Grounds are pretty, hotel is a bit dated but great value for money. Very conveniently located adjacent to Village Market mall. They also arrange safaris. ##### Boris Stayed 7 nights in Mar 2024 ### 8/10 Good #### tomasz 1 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a nice small hotel and staff were great. Breakfast had a buffet with many selections. Very close to Village mall and many embassies. The one downfall was size of rooms for a family. ##### tomasz Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Rolando 2 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities Very, very safe ##### Rolando Stayed 1 night in Aug 2022 ### 2/10 Terrible #### Tania 5 Jun 2024 Disliked: Cleanliness, staff & service, property conditions & facilities It was too expensive for what was provided. I made the huge mistake of booking through Expedia. I originally did so to get my visa not knowing it was non refundable. When I realized I was paying twice what I should have I tried to cancel and the hotel refused to cancel without penalty. I would not return to this property nor use Expedia again to get a hotel booking. I felt cheated and it impacted my entire experience. Non refundable is a terrible policy. My family runs a bnb in the US and we allow people to cancel if something comes up and they can’t make it. I felt cheated having overplayed for a property where the internet did not work well and it colored my entire experience. ##### Tania Stayed 4 nights in Jun 2024 ### 6/10 Okay #### Jacqueline 24 Oct 2023 I am sorry to say this, but I was turned off even before I arrived. In the ride to the hotel, the driver (sent by the hotel) passed us a phone because the front desk wanted to speak to us to tell us we would be moved to a "sister property" and then moved to the hotel we actually booked the next morning. Very odd way to handle a "reservation", but I suspect it is not unusual for Kenya, because this happened to other people I know, at other hotels (including the much-ritzier Trademark). When you have been travelling for 24 hours and are tired and stressed about the work you have to do in the following days, this is not what you want to hear. In this case, we adamantly refused and were given the rooms we booked. There was no explanation and no apology. This has never happened to me before, and I found this really unacceptable. ##### Jacqueline Stayed 8 nights in Oct 2023 ### 10/10 Excellent #### chukuemeka 24 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room ##### chukuemeka Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Verified traveller 27 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### pleasant and quiet Pleasant and quiet hotel/guesthouse. Rooms are simple and clean. Staff very kind and helpfull. Nice hanging out in garden. ##### Verified traveller Stayed 2 nights in Jan 2019 ### 8/10 Good #### Ann, Niamey, Niger 23 Oct 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Right next to mall with everything I was welcomed with fresh watermelon juice when I checked in. What a nice surprise. Staff was totally wonderful. Every single person I encountered went out of their way. ##### Ann Stayed 3 nights in Oct 2017 ### 8/10 Good #### Verified traveller 23 Feb 2017 Liked: Staff & service like the proximity to Village Market. Very quiet with attentive staff ##### Verified traveller ### 8/10 Good #### Susan, Canada 5 Jan 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Reasonable Rate Good Location One night stay, Very comfortable room, lovely balcony. ##### Susan ### 10/10 Excellent #### Lars, Silver Spring, MD, USA 10 Nov 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good value near the UN Nice hotel with nice garden. Not your typical boring sanitized international chain hotel. Walking distance from the UN. ##### Lars ### 6/10 Okay #### Pierre, Addis Abeba, Etiopien 17 Jun 2016 Disliked: Property conditions & facilities, room comfort #### Här bor man bara om man måste vara just i detta om Nedgånget hotell som en gång låg i ett lugnt område. Servicen från personalen alltför varierad - somliga var oerhört professionella och vänliga, andra tvärtom. Hård säng, ont om varmvatten. Här bor man bara om man absolut måste vara i detta område - som ligger nära FN och många ambassader. ##### Pierre ### 2/10 Terrible #### Kaisa 18 Feb 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort I was disappointed in this hotel, the service was very bad and there were too many problems in my room. I had booked and paid for a studio room, but the hotel provided me a standard room. I tried to ask for a refund since a standard room is much cheaper than a studio room, but the Manager of the hotel was very unkind and did not want to solve this issue. In addition, the wifi did not work for the first two days and after that the wifi was working every now and then. The shower was not working for the first day. As a conclusion, this hotel is far too expensive compared to the quality and service of the hotel. The only good thing is the location. ##### Kaisa ### 8/10 Good #### Verner, Copenhagen 8 Feb 2016 Liked: Cleanliness Disliked: Room comfort #### Location, location, location Attractive location and friendly staff at this fairly basic hotel with limited restaurant facilities, but a decent pool. ##### Verner ### 2/10 Terrible #### Verified traveller 24 Jan 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not ok Very dissapointing. Price range completely not in line with comfort, quality and services offered ##### Verified traveller ### 6/10 Okay #### Verified traveller 24 Jan 2016 Liked: Cleanliness #### Short pleasent stay This hotel is comfortable without being special. The room and bathroom were small, but adequate. However; the room and comfort would benefit by having tea and coffee making facilities in the room. It is conveniently located to the Village market for food and shopping (10 minute walk). ##### Verified traveller ### 6/10 Okay #### W Robert, New York 16 Oct 2014 Disliked: Room comfort #### Adequate This was basically a "good enough" place. Hard bed, small bathroom, but very good location if you need to get to UNON or Village Market. Nice staff. ##### W Robert ### 2/10 Terrible #### UN Consultant, UK 14 Sept 2014 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### Overpriced and very basic I am here on a short term visit to UN. The Hotel was chosen by the UN and almost all the guests were visitors to the UN like me. The Hotel is actually a fair walk from the UN and not as close as advertised. Food is very basic and quite overpriced for what you get. the room was clean and the staff reasonably polite although I suffered similar problems to other reviewers. They tried to charge me twice and only relented when I produced my Hotes.com receipt and were not very attentive or guest friendly. The hotel in any other location would not be more than £50 per night, there are far far better and cheaper alternatives a relatively short distance away. Whilst the UN gives them all their business they will continue to overcharge and deliver less than satisfactory service. ##### UN Consultant ### 8/10 Good #### Verner, Copenhagen 25 Aug 2014 Liked: Cleanliness, staff & service #### Attractive location and value-for-money Comfort Gardens is a pretty basic but clean and well-functioning hotel. Friendly staff and quiet area. Perfect location for UN and Embassy access. ##### Verner ### 8/10 Good #### Arvid SOlheim, Oslo 2 Jul 2014 Liked: Cleanliness, property conditions & facilities #### Perfekt beliggenhet! Har man noe å gjøre på UNON-Gigiri, og ikke vil betale 300$ pr natt, er dette et veldig godt alternativ. Hyggelige folk, basseng, stille, god frokost, wifi, interessante gjester... En ulempe er at det er litt langt til sentrum, men der tregner man jo ikke å dra. ##### Arvid SOlheim ### 4/10 Poor #### KR, Geneva 12 Nov 2013 Disliked: Cleanliness, staff & service, room comfort #### Rooms do not match description I had made a booking in advance. When I arrived, I was given a room that was right next to the reception area, with amenities that were not of the same standard as described on the website. The room was exceedingly noisy, as you could hear all the conversations in the reception area. The cleanliness of the room was also sub-standard. I was told that this was "the last remaining room". They charged the same rate for this room as for the other rooms in the guesthouse and were unwilling to adjust the rate when I pointed out that the quality of the room was not the same as the rooms they advertised on their website. The second and third night I was given another room, after having insisted that the first room was not acceptable. ##### KR ### 6/10 Okay #### Carole, Toronto 31 Jul 2013 Liked: Staff & service, property conditions & facilities #### Okay for overnight stay We stayed here for 1 night July 12, 2013 prior to our safari and arrived late & left very early the next morning. Once we arrived, we were so exhausted from 15+ hours of travel, that we ate a quick meal (which was great), and then went to bed right away. We did have a bit of confusion of charging for our stay (which was already paid through Expedia), but once we showed our email confirmation, it was okay. Service from staff was excellent. We were impressed by the honesty of a waitress who served us dinner and returned our change the next morning at breakfast (not realizing it was a tip for her). Our only qualm was that the walls were so thin, you could hear everyone nearby walking and talking since we were on the ground floor. The room we were in was average (definitely not the new executive room) and it suited our needs for a quick stay. Overall, the hotel grounds & service were much better than actual room itself. For what we paid, we expected the room to be nicer. Not amazing value when all we needed was a comfortable bed. ##### Carole ### 4/10 Poor #### Traveller, Asia 5 Jun 2013 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Not a great stay A confused place. Though I had booked myself into a suite the staff had no clue about it and put me into a lower category room. No phone in the room, hot and cold water mixer out of order, no clothes racks or towel racks in the bathroom Internet connection was an issue and I had to try several rooms to find one where the connection was reasonable. The staff are pleasant and helpful but the management needs tuning up. Good location if you have business with the UN very conveniently located for shopping at the Village Market in Nairobi ##### Traveller ### 6/10 Okay #### DB, London, UK 25 Feb 2013 Liked: Staff & service #### Decent basic place. Decent guesthouse walking distance from UN HQ, US Embassy and Village Market Mall (excellent Masai market on Fridays!). Good if you need to be at UN. Nice enough place but fairly basic. No AC and limited number of fans so a bit warm. Nice pool and grounds. ##### DB ## Expedia's Latest Trends ### Hotels > [The Giraffe Cottage](https://www.expedia.co.uk/Nairobi-Hotels-The-Giraffe-Cottage.h112979958.Hotel-Information) > > [relaischateaux Hotels in London](https://www.expedia.co.uk/London-Hotels-Relais-Chateaux.0-0-d178279--bRelaisChateaux.Travel-Guide-Filter-Hotels) > > [Nelson's Court Serviced Apartments](https://www.expedia.co.uk/Nairobi-Hotels-Nelsons-Court-Serviced-Apartments.h10578684.Hotel-Information) > > [Cysuites Apartment Hotel](https://www.expedia.co.uk/Nairobi-Hotels-CySuites-Residences.h41998290.Hotel-Information) > > [Honass Riara Apartment](https://www.expedia.co.uk/Nairobi-Hotels-Honass-Riara-Apartment.h21990436.Hotel-Information) > > [Emara Ole-sereni](https://www.expedia.co.uk/Mombasa-Hotels-Emara-Ole-Sereni.h66534795.Hotel-Information) > > [Caravan Parks Skegness](https://www.expedia.co.uk/Skegness-Caravan-Parks.d6048672-aaCaravanParks.Travel-Guide-Accommodation) > > [Entim Sidai Wellness Sanctuary](https://www.expedia.co.uk/Nairobi-Hotels-Entim-Sidai-Wellness-Sanctuary.h31867314.Hotel-Information) > > [Hotels near Dartington Hall Estate and Gardens](https://www.expedia.co.uk/Dartington-Hall-Estate-And-Gardens-Hotels.0-l553248621532488737-0.Travel-Guide-Filter-Hotels) > > [Eka Hotel Nairobi](https://www.expedia.co.uk/Nairobi-Hotels-Eka-Hotel-Nairobi.h5197520.Hotel-Information) > > [Nice Digital Hotel Mwea](https://www.expedia.co.uk/Nairobi-Hotels-Nice-Digital-Hotel-Mwea.h32897823.Hotel-Information) > > [Caravan Parks Ilfracombe](https://www.expedia.co.uk/Ilfracombe-Caravan-Parks.d182551-aaCaravanParks.Travel-Guide-Accommodation) > > [Studio Apartment Umoja innercore](https://www.expedia.co.uk/Nairobi-Hotels-Studio-Apartment-Umoja-Innercore.h38605392.Hotel-Information) > > [Hall Garth Hotel Darlington, Sure Hotel Collection by BW](https://www.expedia.co.uk/Darlington-Hotels-Hall-Garth-Hotel.h2651862.Hotel-Information) > > [Condor House: Spacious 3 Bedroom Apartment, fully furnished with swimming pool](https://www.expedia.co.uk/Nairobi-Hotels-Condor-House-Spacious-3-Bedroom-Apartment.h37652863.Hotel-Information) > > [Hotels in Gavdos](https://www.expedia.co.uk/Gavdos-Hotels.d500608.Travel-Guide-Hotels) > > [Pan Pacific Serviced Suites Nairobi](https://www.expedia.co.uk/Nairobi-Hotels-Pan-Pacific-Serviced-Suites-Nairobi.h90933846.Hotel-Information) > > [5 Star Hotels in Lake Como](https://www.expedia.co.uk/5Star-Lake-Como-Hotels.s50-0-d6024900.Travel-Guide-Filter-Hotels) > > [5 Star Hotels in Chorley](https://www.expedia.co.uk/5Star-Chorley-Hotels.s50-0-d180569.Travel-Guide-Filter-Hotels) > > [Pullman Dubai Downtown](https://www.expedia.co.uk/Dubai-Hotels-Pullman-Dubai-Downtown.h12294745.Hotel-Information) > > [Argyle Grand Hotel Nairobi Airport](https://www.expedia.co.uk/Nairobi-Hotels-Argyle-Grand-Hotel-Nairobi-Airport.h100692708.Hotel-Information) ### Flights > [Flights from London (LON-All Airports) to Punta Cana (PUJ-Punta Cana Intl.)](https://www.expedia.co.uk/lp/flights/lon/puj/london-to-punta-cana) ### Packages > [Durdle Door](https://www.expedia.co.uk/Durdle-Door-Wareham.d6092145.Attraction) > > [Dubai World Trade Centre](https://www.expedia.co.uk/Dubai-World-Trade-Centre-Trade-Center.d553248621563757428.Attraction) > > [Polperro Harbour](https://www.expedia.co.uk/Polperro-Harbour-Looe.d6094375.Attraction) ### General ---