Property entrance

Reviews of APA Hotel Nagoya-Sakae Higashi

3 out of 5
APA Hotel Nagoya-Sakae Higashi
4-9-20, Sakae, Naka-ku, Nagoya, Aichi

Reviews

8.4

Very good

Rating 10 - Excellent. 297 out of 774 reviews" "
Rating 8 - Good. 347 out of 774 reviews" "
Rating 6 - Okay. 96 out of 774 reviews" "
Rating 4 - Poor. 24 out of 774 reviews" "
Rating 2 - Terrible. 10 out of 774 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything including subways
Stayed 3 nights in Apr 2024
Response from 宮本 on 30 Apr 2024
Thank you for choosing APA Hotel Nagoya Sakae Higashi. As you mentioned, our hotel is close to the downtown area and there are many convenience stores and restaurants nearby. We look forward to welcoming you again. Front desk Miyamoto

8/10 Good

Htet Aung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from フロント 宮本 on 11 Jan 2024
この度はアパホテル〈名古屋栄東〉をご利用いただき、誠にありがとうございます。また貴重なお時間を割いての口コミのご投稿、重ねてお礼申し上げます。またお近くへお越しの際はぜひ当館へお越しくださいませ。お客様のまたのお越しを心よりお待ち申し上げております。

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
It was a comfortable stay and room was clean
Stayed 1 night in Oct 2023
Response from Receptionist Nakano on 17 Oct 2023
Thank you for choosing APA HOTELNAGOYASAKAE-HIGASHI. We are very pleased to see that you were satisfied with our services. We hope you will visit us again when you come back to Nagoya. Thank you very much for taking time out of your precious time to write us.

10/10 Excellent

Gerardo

Stayed 3 nights in Sep 2023
Response from フロント 中納 on 4 Oct 2023
この度は、アパホテル〈名古屋栄東〉をご利用いただき、誠にありがとうございます。今後ともより快適に、満足してご利用いただけるよう、スタッフ一同尽力して参ります。この度はお時間を割いてのご投稿、誠にありがとうございます。またのお越しを心よりお待ちしております。

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, no complaints.
Stayed 6 nights in Aug 2023
Response from Receptionist Ishikawa on 15 Aug 2023
Thank you for choosing APA HOTELNAGOYASAKAE-HIGASHI.We are very pleased to see that you were satisfied with our services.We hope you will visit us again when you come back to Nagoya.Thank you very much for taking time out of your precious time to write us.

8/10 Good

Dakota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and did their best to explain things regardless of their English level. The area around the hotel was not the best at night due to the surrounding clubs. However, we were very close to a number of areas to shop, sightsee, and get food.
Stayed 4 nights in Aug 2022
Response from Front Tanaka on 23 Aug 2022
Thank you for staying at APA Hotel Nagoya Sakae Higashi. Thank you again for taking the time to post your review. We are very honored to receive words of praise from our guests regarding the hospitality of our staff. I'm glad that I was able to convey my desire to overcome the language barrier.As you said, the area around our hotel is a busy area, so it is very lively at night. Restaurants, convenience stores, and drugstore Nato are nearby, so it's very convenient. Regarding the security of the surrounding area, we will cooperate with the police and strive to ensure further safety.If you come to the area again, please use our hotel. We are looking forward to seeing you again.

8/10 Good

Wakumoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the hospitality
Stayed 1 night in Aug 2022
Response from Front Tanaka on 22 Aug 2022
Thank you for staying at APA Hotel Nagoya Sakae Higashi. Thank you again for taking the time to post your review.We are very pleased to receive your compliments regarding the hospitality of our staff.We are not satisfied with the current situation and will continue to devote ourselves to becoming a hotel that customers can choose.If you have another chance, please use our hotel. We are looking forward to seeing you again.

8/10 Good

Genki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

HAE YOUNG

Stayed 1 night in Jun 2021
Response from フロント 勝野 on 30 Jun 2021
この度は、アパホテル〈名古屋栄東〉をご利用いただき、誠にありがとうございます。 お客様にもご満足して頂くことができ、大変嬉しく存じあげます。今後も現状に満足せず、日々サービス向上へと邁進して参る所存でございます。 名古屋にお越しの際は税、当館にもお立ち寄り頂けましたら幸いでございます。

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome !!!
Stayed 1 night in Feb 2020
Response from Frontdesk Risa. on 24 Feb 2020
Thank you for staing with us. We are proud to say that.Please enjoy your stay.

10/10 Excellent

Horace, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location however, spa for male would need to go to adjacent APA hotel
Stayed 2 nights in Jan 2020
Response from Front Staff Machida on 27 Jan 2020
Thank you for using APA Hotel . As the customers say, the public baths use the APA Hotel for both men and women. It's a short distance of 40 seconds on foot, so please come and visit us. Thank you very much for your valuable time We look forward to your use again.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit of walking from metro. Expensive parking nearby. No public bath unless you walk to the APA at the next block. But other than these, it’s a regular APA which you can expect up to standard.
Stayed 3 nights in Dec 2019
Response from TOKUNAGA on 24 Jan 2020
Thank you for staying with us here APA HOTEL and your kind review. We look forward to welcoming you back soon.

8/10 Good

TERENCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, comfortable and the staff very friendly and helpful. The buffet breakfast was also good.
Stayed 3 nights in Dec 2019
Response from Clark Inoue on 12 Jan 2020
Thank you for your staying with us. We are looking forward to seeing you again.

10/10 Excellent

Shuiman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from フロント 佐野 on 29 Dec 2019
この度はアパホテル〈名古屋栄東〉にご宿泊いただき誠にありがとうございます。 この度はお時間割いてのご投稿誠にありがとうございました。 お客様のまたのご宿泊をスタッフ一同心よりお待ちしております。

10/10 Excellent

Yuet Ting

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are
Stayed 1 night in Nov 2019
Response from Front Staff Kinoshita on 5 Dec 2019
Thank you for your staying with us. We are looking forward to seeing you again.

8/10 Good

Chun Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay with friendly staff
Good location, 7-minute walk to trains; surrounded by restaurants; friendly staff; the room itself is a bit small
Stayed 6 nights in Nov 2019
Response from Front Staff Kinoshita on 5 Dec 2019
Thank you for your staying with us. We are looking forward to seeing you again.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from フロント 佐野 on 6 Dec 2019
この度はアパホテル〈名古屋栄東〉にご宿泊いただき誠にありがとうございます。 この度はお時間割いてのご投稿誠にありがとうございました。 お客様のまたのご宿泊をスタッフ一同心よりお待ちしております。

6/10 Okay

SIU KEE MARTIN

Travelled with family
Liked: Cleanliness
not worth for weekend
Stayed 2 nights in Nov 2019
Response from Clark Inoue on 3 Dec 2019
Thank you for staying with us here APA HOTEL and your kind review. We look forward to welcoming you back soon.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice entry...very unique hallways....view from top to bottom. Hard time communicating with staff....their English was very limited.
Stayed 4 nights in Nov 2019
Response from Front Staff Machida on 28 Nov 2019
Thank you very much for using APA Hotel Nagoya Sakae Higashi. All the staff members who praise our customers are happy. We are looking forward to seeing you again.

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019
Response from Matsuda / Receptonist on 19 Nov 2019
Thank you for staying at APA Hotel Nagoya Sakae Higashi.

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019
Response from フロント 井上 on 21 Nov 2019
この度はアパホテル〈名古屋栄東〉をご利用頂き、誠にありがとうございます。 名古屋にお越しの際は是非また当館をご利用くださいませ。 お客様のまたのご来館をスタッフ一同心よりお待ちしております。

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2019
Response from フロント 佐野 on 21 Nov 2019
この度はアパホテル〈名古屋栄東〉にご宿泊いただき誠にありがとうございます。 この度はお時間割いてのご投稿誠にありがとうございました。 お客様のまたのご宿泊をスタッフ一同心よりお待ちしております。

8/10 Good

Elisa

Stayed 2 nights in Oct 2019

10/10 Excellent

Natania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are very welcoming. The lobby is small but spotless and nicely decorated. The hallway is a little grim; it reminds me of an apartment block. But the room itself was gorgeous; the interior design is excellent. The wifi is also excellent. And I had every amenity I required.
Stayed 1 night in Oct 2019
Response from Front Sano on 24 Oct 2019
Thank you for staying at APA Hotel Nagoya Sakae Higashi. Regarding the customer service, all the staff are very pleased with the compliment. In the future, we will strive to improve the service of all our staff. In addition, all the staff are very pleased with the compliment regarding the room. In the future, we will strive to make hotels that can be chosen by our customers. Thank you very much for your time contribution. We look forward to seeing you again.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from フロント 古田 on 29 Aug 2019
この度はアパホテル〈名古屋栄東〉をご利用頂き、誠にありがとうございました。ご滞在中、お客様にご満足いただけたご様子を伺い、スタッフ一同大変嬉しく思います。 今後も一人でも多くのお客様にご満足頂ける様、より一層精進して参ります。 お客様のまたのご来館を心よりお待ち申し上げております。

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good and confortable
Stayed 1 night in Aug 2019
Response from Front Sano on 25 Aug 2019
Thank you for staying at APA Hotel Nagoya Sakae Higashi. I would like to thank all the staff for their compliment. In the future, we will continue to strive to make hotels that customers can choose. Thank you very much for your time contribution. We look forward to seeing you again.

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2019
Response from フロント on 6 May 2019
この度はアパホテル〈名古屋栄東〉をご利用頂き、誠にありがとうございます。 数あるホテルの中から当館をお選び頂き、大変満足を頂けたご様子で私共嬉しく思います。 お客様のまたのお越しをスタッフ一同心よりお待ちしております。 フロント 徳永

8/10 Good

Jiangping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from フロント 佐野 on 13 Jun 2019
この度は、アパホテル〈名古屋栄東〉をご利用いただき、誠にありがとうございます。 この度はお時間割いてのご投稿誠にありがとうございました。 お客様のまたのご宿泊をスタッフ一同心よりお待ちしております。 フロント 佐野

10/10 Excellent

Verified traveller

Travelled with partner
I like everything, but the windows should be opened sometimes
Stayed 2 nights in Mar 2019
Response from Front desk Nakamura on 3 Apr 2019
Thank you for staying here. Sorry for the lack of explanation. The windows of the hotel can be opened if the room is ventilated. If you have any requests, please ask to the front desk staff. We look forward to seeing you again.

4/10 Poor

NonJapanese, Los Angeles

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like that they did not racially profile us as 90% of the hotels do in Japan
Stayed 1 night in Mar 2019
Response from Front desk Nakamura. on 30 Apr 2019
Thank you for staying with us. How was your stay? You seemed to be able to spend the stay in the hotel comfortably and felt relieved. We wait for next coming.

8/10 Good

Islam, Yokohama, jp

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If i can set my own time for Room clean service that's would be great 😊
Stayed 3 nights in Feb 2019
Response from フロント 井上 on 19 Feb 2019
Thank you for staying with us here APA HOTEL and your kind review. We look forward to welcoming you back soon. Clark Inoue

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pro: Hotel is a few minutes walk to the subway. Cons: Hotel is located at red light district with lot of people pulling customers thus don't feel safe at night.
Stayed 6 nights in Nov 2018
Response from Clark Kumagai on 26 Nov 2018
Thank you for staying with us here APA HOTEL and your kind review. We look forward to welcoming you back soon.

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the Apa hotel
The stay Apa hotel was great, the hotel was brand new built 2017 very modern and clean. The rooms were small and compact eveything you need. The onsen was nice to use as well you had to go to the old Apa hotel 1 minute walk away. The hotel was conveniently located near the Sakae station only minutes away and right in the shopping area district.
Response from Soga on 14 Apr 2018
Thank you for your staying with us. We are happy that you gave us such a nice comment. How was your trip? We hope it would had a good time. And we are looking forward to seeing you again. Clerk Momoka Soga

8/10 Good

Yee Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good experience, helpful staff
good experience, and the hotel staff is helpful, we got sick during the stay and they are helpful to arrange the taxi and find out nearest hospital for us.
Stayed 3 nights in Mar 2018
Response from Clark Kumagai on 19 Mar 2018
Thank you for staying with us here APA HOTEL and your kind review. We look forward to welcoming you back soon.

8/10 Good

Ka Hung

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2017
Response from アパホテル<名古屋栄東> on 4 Jan 2018
この度はアパホテル<名古屋栄東>をご利用頂き、誠にありがとうございます。 ご評価ありがとうございました。 お客様のまたのお越しをお待ちしております。 フロント 竹内

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2017
この度は、アパホテル<名古屋栄東>をご利用頂き、誠にありがとうございます。お客様のまたのご利用をお待ちしております。 フロント 小林

6/10 Okay

Verified traveller

Very small room, but in a very convenient location. No restaurant in the hotel but many restaurants around
Stayed 2 nights in Nov 2017
Response from APA Hotel on 29 Nov 2017
Thank you very much for staying at APAHOTEL this time. Our hotel is compact type of hotel. However our room is rich in advantage convenience. Also when have breakfast ,this hotel has to move to APAHOTEL because there are no power breakfast places at this hotel. But there are many delicious restaurans around here. Pleasa go by all means. Thank you very much for taking the time to contribute. We look forward to seeing you again. Front terada Thank you very much for staying at APAHOTEL this time. Our hotel is compact type of hotel. However our room is rich in advantage convenience. Also when have breakfast ,this hotel has to move to APAHOTEL because there are no power breakfast places at this hotel. But there are many delicious restaurans around here. Pleasa go by all means. Thank you very much for taking the time to contribute. We look forward to seeing you again. Front terada

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New feel. Clean. Blockout curtains.
New feel. Clean and tidy. Blockout curtains. Good breakfast buffet. Small room and bathroom but this is normal for Japan. Pillows aren't high enough. Close to station but also in an area with lots of girl bars.
Stayed 3 nights in Oct 2017
Response from APA Hotel Kobayashi on 25 Oct 2017
Thank you so much for staying with us. We are happy you are satisfied with your stay. Speaking of pillows, we have different type of pillows than pillows which supply in the rooms. Please do not hesitate to ask us if you want us to do anything. And, our hotel is located 6 minutes walk from the nearest subway station. It may be convenient to access. Hopefully we can see you again.

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017
Thanks for your stay with us. And we are glad that you gave us good rate! Hopefully you spent good time in our hotel and Nagoya. We're looking forward to seeing again. APA Hotel<Nagoya Sakae Higashi > Front Desk Kobayashi

10/10 Excellent

Nobuhiro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事などの立地は良いが周囲の夜の店の客引きが多い
Stayed 1 night in May 2024
Response from フロント 山下 on 2 May 2024
この度はアパホテル〈名古屋栄東〉をご利用頂き誠にありがとうございます。当館は栄の繁華街の中に位置している為、飲食店などの様々な店舗が多くございます。喧噪が絶えない節もございますのでご不便おかけしておりますが、警備員と連携を図り安全安眠を提供してまいります。至らぬ点はございますが高評価をいただけて嬉しい限りでございます。お忙しい中でのご投稿お礼申し上げます。またのご利用をお待ちしております。

10/10 Excellent

Tetsuharu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from フロント 山下 on 24 Apr 2024
この度はアパホテル〈名古屋栄東〉をご利用頂き誠にありがとうございます。当館での滞在に満足頂けて嬉しい限りでございます。至らぬ点もあったと思いますが高評価をいただけて嬉しい限りです。またのご利用をお待ちしております

8/10 Good

TAKESHI

Liked: Cleanliness, staff & service, property conditions & facilities
部屋が広かった。
Stayed 1 night in Apr 2024
Response from フロント 山下 on 3 Apr 2024
この度はアパホテル〈名古屋栄東〉をご利用頂き誠にありがとうございます。当館の客室に関しましてお褒め頂き嬉しく存じます。アパホテルの客室はコンパクトな設計ながらも快適に過ごせるよう心掛けております故、ご満足頂けて嬉しい限りでございます。お忙しい中でのご投稿、重ねてお礼申し上げます。またのご利用をお待ちしております。

8/10 Good

KAZUTO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from フロント 山下 on 3 Apr 2024
この度はアパホテル〈名古屋栄東〉をご利用頂き、誠にありがとうございます。またのご利用お待ちしております。

10/10 Excellent

hisayo

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
大浴場がなくて残念⤵︎隣にあったけど…移動が面倒。
Stayed 1 night in Mar 2024
Response from フロント 山下 on 3 Apr 2024
この度はアパホテル〈名古屋栄東〉をご利用いただきありがとうございます。大浴場に関しましてご不便おかけし申し訳ございません。当館では、大浴場利用希望のお客様には、徒歩40秒程の位置にあるアパホテル〈名古屋栄〉の大浴場をご利用頂いております。移動が必要になる為、お客様にはご不便をおかけし申し訳ございません。ご理解とご了承をよろしくお願いいたします。お忙しい中でのご投稿、お礼申し上げます。またのご利用をお待ちしております。

6/10 Okay

HAGA

Stayed 2 nights in Mar 2024
Response from フロント 山下 on 3 Apr 2024
この度はアパホテル〈名古屋栄東〉をご利用頂き、誠にありがとうございます。またのご利用お待ちしております。

10/10 Excellent

Noboru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントの対応は良く、部屋も清潔で過ごしやすかったです。 夜に正面の表通りを通ったのですが、男性がうろついており雰囲気が良くなかったです。
Stayed 1 night in Mar 2024
Response from フロント 日比 on 11 Mar 2024
この度は、アパホテル〈名古屋栄東〉をご利用いただき、誠にありがとうございます。フロントスタッフの対応や当館のお部屋に関しまして、お客様からお褒めの言葉を頂戴することができ、大変嬉しく存じます。しかしながら、当館周辺の治安に関しましてはお客様にご迷惑をおかけし、誠に申し訳ございませんでした。当館は繁華街の近くに位置しておりますので、警察と連携し見回りの強化を図ってまいります。この度はお忙しい中、貴重なお時間を割いてのご投稿誠にありがとうございました。お客様のまたのお越しを心よりお待ちしております。

8/10 Good

??

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテル自体は対応も部屋も良かったです。ホテルとしては又行きたいですが周辺の環境が少し不安でした。朝7時頃に周辺を散歩しに出ましたがまだ大勢の酔っ払いが騒いでいたためドキドキして歩きました。 後エレベーターですが一つしか無く、チェックアウト時ギリギリで部屋を出た為かいっぱいでなかなか乗れず最終的に外に付いてる非常階段のような所を使って8階から降りました。 余裕持ったチェックアウトをお勧めします。
Stayed 1 night in Feb 2024
Response from フロント 宮本 on 1 Mar 2024
この度は、アパホテル〈名古屋栄東〉をご利用いただきまして、誠にありがとうございます。 お客様の仰るとおり、当館は繁華街に近く夜でも人通りが多い地域でございます。すぐ隣のアパホテル名古屋栄と共に警備員を配置しており定期的に巡回も行っております。外出の際に不安がございましたら、お気軽にフロントスタッフまでお声がけくださいませ。またのご来館を心よりお待ちしております。 フロント 宮本

10/10 Excellent

YI

Liked: Cleanliness, staff & service, property conditions & facilities
ありがとうございました。
Stayed 1 night in Feb 2024
Response from フロント 宮本 on 27 Feb 2024
この度は、アパホテル〈名古屋栄東〉をご利用いただき、誠にありがとうございます。また、貴重なお時間を割いての口コミのご投稿重ねてお礼申し上げます。今後ともお客様にご満足していただけるよう、スタッフ一同精進してまります。またのお越しを心よりお待ち申し上げます。

8/10 Good

Tadashi

Liked: Cleanliness, staff & service, property conditions & facilities
すべてに快適でした。
Stayed 1 night in Feb 2024
Response from フロント 石川 on 17 Feb 2024
この度はアパホテル〈名古屋栄東〉をご利用いただき誠にありがとうございます。お客様が快適にお過ごしいただけた様子が伺え大変嬉しく存じます。またお近くにお越しの際は是非当館をご利用をくださいませ。お忙しい中口コミのご投稿誠にありがとうございました。

8/10 Good

Chiaki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from フロント 石川 on 6 Feb 2024
この度アパホテル〈名古屋栄東〉をご利用いただき、誠にありがとうございます。お客様に満足いただけるよう、今後もスタッフ一同精進してまいります。お客様のまたのご利用をお待ちしております。