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Phoenix Cocoon

4.5 star property

Photo gallery for Phoenix Cocoon

Chalet (Phoenix Cocoon) | Living area | Flat-screen TV, Netflix, DVD player, MP3 dock - Phoenix Cocoon (Hakuba)
Chalet (Phoenix Cocoon) | Living area | Flat-screen TV, Netflix, DVD player, MP3 dock - Phoenix Cocoon (Hakuba)
Exterior detail - Phoenix Cocoon (Hakuba)
Chalet (Phoenix Cocoon) | Living area | Flat-screen TV, Netflix, DVD player, MP3 dock - Phoenix Cocoon (Hakuba)
Chalet (Phoenix Cocoon) | Terrace/patio - Phoenix Cocoon (Hakuba)
Phoenix Cocoon provides amenities, such as a terrace and laundry facilities. Guests can connect to free in-room WiFi.

Reviews

10 out of 10
Exceptional

Entire home

3 bedrooms2 bathroomsSleeps 8

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi
  • Outdoor space
The current price is £266
additional charges may apply
13 Jun - 14 Jun

Add dates for prices

About this property

Phoenix Cocoon

  • Luxury holiday home near Hakuba Happo-One Ski Area
  • Phoenix Cocoon provides amenities, such as a terrace and laundry facilities. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self-parking
    • A free local area shuttle, babysitting (surcharge) and tour/ticket information
    • Concierge services, multilingual staff and barbecues
  • Room features
  • All guest rooms at Phoenix Cocoon have amenities, such as free WiFi.
  • Other conveniences in all rooms include:
    • Highchairs and cots/infant beds
    • 2 bathrooms with deep-soaking baths and bidets
    • Flat-screen TVs with Netflix and DVD players
    • Wardrobes/cupboards, balconies and kitchens

Property amenities

Ski

  • Close to skiing

Internet

  • Available in the house: Free WiFi

Parking and transport

  • Free area shuttle
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Babysitting (surcharge)
  • Cot: JPY 4,500 per night
  • Highchair

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Rice cooker
  • Toaster

Bedrooms

  • 3 bedrooms
  • Bedsheets provided
  • Rollaway/extra bed: JPY 7,000 per night

Bathroom

  • 2 private bathrooms
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV
  • MP3 dock
  • Netflix

Outdoor areas

  • Balcony
  • Barbecue grill
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance

Things to do

  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

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Exterior
Courtyard by Marriott Hakuba
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  • Parking included
  • Free Wi-Fi
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9.0 out of 10, Wonderful, 201 reviews
The price is £157
additional charges may apply
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Policies

Check-in

Check-in time starts at 4 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Contactless check-out

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 7 AM - 10 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for JPY 7000.0 per night.

Cots (infant beds) are available for JPY 4500 per night

Smoking

Smoking is not permitted

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: JPY 4500 per night
  • Rollaway bed fee: JPY 7000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

About the area

Hakuba is home to this holiday home. Hakuba Happo-One Ski Area and Hakuba Goryu Ski Resort are worth checking out if an activity is on the agenda. Hakuba Mini Train Park and Yupuru Kizakiko are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like skiing. Visit our Hakuba travel guide
View more Holiday homes in Hakuba
Map
4982-2 Hokujo, Hakuba, Nagano, 399-9301

What's nearby

  • Hakuba Ski Jumping Stadium
    Hakuba Ski Jumping Stadium
    1 min walk - 0.1 miles
  • Happo ski resort
    Hakuba Happo-One Ski Area
    9 min walk - 0.5 miles
  • Happo Information Center
    7 min walk - 0.4 miles
  • Happo-one Adam Gondola
    12 min walk - 0.7 miles
  • Happo One Sakka Ski Lift
    19 min walk - 1.0 mile

Getting around

  • Hakuba Station
    5 min drive

Restaurants

  • Blizzard (Pizza)
    11 min walk
  • Cru Cafe
    6 min walk
  • RAMEN BAR Marutama 55
    6 min walk
  • Hand Made House 4260
    13 min walk
  • 飛鳥
    5 min walk

Frequently asked questions

Is Phoenix Cocoon pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Phoenix Cocoon?

As of 14 May 2026, prices found for a 1-night stay for 2 adults at Phoenix Cocoon on 13 Jun 2026 start from £266, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Phoenix Cocoon?

Self-parking is free at this property.

What time is check-in at Phoenix Cocoon?

Check-in begins at 4 PM.

What time is check-out at Phoenix Cocoon?

Checkout is at 10 AM.

Where is Phoenix Cocoon located?

Situated in Hakuba, this luxury holiday home is within a 10-minute walk of Happo Information Center and Hakuba Happo-One Ski Area. Happo-one Adam Gondola and Hakuba Mini Train Park are also within 15 minutes. Hakuba Station is 30 minutes by foot.

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Phoenix Cocoon Reviews

Reviews

Exceptional

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More informationOpens in a new window
Rating 10 - Excellent. 2 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10

Cleanliness

10

Location

8.0

Staff & service

10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Takaken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔で広く快適でした。ただ、エアコンがないので日中は少し暑かったです。
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019