Title: Grand Mercure Lake Biwa Resort & Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Mercure Lake Biwa Resort & Spa Hotel with a seasonal outdoor pool, a short walk to Lake Biwa ![Standard Room, 2 Single Beds (Japanese Western Style) | Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785992/87aff40c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785992/0a11be31.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785992/1fc4dce8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785992/cce5df71.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785992/5da58f7a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Lake Biwa creates a serene backdrop for Grand Mercure Lake Biwa Resort & Spa. Visitors relax in the indoor public bath, book spa treatments, and enjoy local and international dishes at the レイクビュー buffet. The property includes shopping options, and rooms have WiFi. 8.0 Very good ## Popular amenities - Pool - Parking available - All-inclusive - Breakfast available - Housekeeping - Laundry £58 30 Oct - 31 Oct ## Room options ### Check availability for these dates Tonight [Oct 29 - Oct 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=11785992&PinnedHotelID=11785992&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=11785992&PinnedHotelID=11785992&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=11785992&PinnedHotelID=11785992&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=11785992&PinnedHotelID=11785992&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=11785992&PinnedHotelID=11785992&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=11785992&PinnedHotelID=11785992&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=11785992&PinnedHotelID=11785992&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=11785992&PinnedHotelID=11785992&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 18 of 18 rooms ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785992/ef86bb44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, Mountain View 8.8 Excellent 3 reviews ### Highlights Air conditioning Fridge Flat-screen TV Premium bedding Deep-soaking bath Bidet Hairdryer Shower/bath combination - Sleeps 4 - 2 Single Beds ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785992/78d13e87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Japanese style, 4 futon beds, Lake side 7.4 Good 22 reviews ### Highlights Air conditioning Fridge Flat-screen TV Premium bedding Deep-soaking bath Bidet Hairdryer Shower/bath combination - Sleeps 7 - 4 Single Futons ![Standard Room, Multiple Beds, Lakeside | Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785992/feab11ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Multiple Beds, Lakeside 9.6 Exceptional 5 reviews ### Highlights Air conditioning Fridge Flat-screen TV Premium bedding Deep-soaking bath Bidet Hairdryer Shower/bath combination - Sleeps 5 - 1 Single Bed and 1 Double Sofa Bed ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785992/ef86bb44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 Single Bed, Mountain View ### Highlights Air conditioning Fridge Flat-screen TV Premium bedding Deep-soaking bath Bidet Hairdryer Shower/bath combination - Sleeps 1 - 1 Single Bed ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785992/ef86bb44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Twin, Lake View 7.6 Good 25 reviews ### Highlights Air conditioning Fridge Flat-screen TV Premium bedding Deep-soaking bath Bidet Hairdryer Shower/bath combination - Sleeps 6 - 2 Single Beds and 2 Double Sofa Beds ![Classic Room, 2 Single Beds, Mountain View | Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785992/2929ef2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Single Beds, Mountain View 8.2 Very good 11 reviews ### Highlights Air conditioning Fridge Flat-screen TV Premium bedding Deep-soaking bath Bidet Hairdryer Shower/bath combination - Sleeps 4 - 2 Single Beds ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785992/ef86bb44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side ### Highlights Air conditioning Fridge Flat-screen TV Premium bedding Deep-soaking bath Bidet Hairdryer Shower/bath combination - Sleeps 8 - 2 Single Beds ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785992/ef86bb44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Single Beds, Lake View (Japanese Western Style) ### Highlights Air conditioning Fridge Flat-screen TV Premium bedding Deep-soaking bath Bidet Hairdryer Shower/bath combination - Sleeps 9 - 2 Single Beds ![Standard Suite, 2 Single Beds, Lake View | Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785992/5fda7125.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite, 2 Single Beds, Lake View ### Highlights Air conditioning Fridge Flat-screen TV Premium bedding Deep-soaking bath Bidet Hairdryer Shower/bath combination - Sleeps 6 - 2 Single Beds ![Standard Room, 1 Single Bed, Mountain View | Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785992/b41e3067.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Single Bed, Mountain View 7.0 Good 2 reviews ### Highlights Air conditioning Fridge Flat-screen TV Premium bedding Deep-soaking bath Bidet Hairdryer Shower/bath combination - Sleeps 1 - 1 Single Bed ![Standard Room, 2 Single Beds (Japanese Western Style) | Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785992/0b09e47e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds (Japanese Western Style) 10.0 Exceptional 2 reviews ### Highlights Air conditioning Fridge Flat-screen TV Premium bedding Deep-soaking bath Bidet Hairdryer Shower/bath combination - Sleeps 7 - 2 Single Beds ![Deluxe Suite, Multiple Beds, Lake View | Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785992/95e3b1cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, Multiple Beds, Lake View ### Highlights Air conditioning Fridge Flat-screen TV Premium bedding Deep-soaking bath Bidet Hairdryer Shower/bath combination - Sleeps 6 - 1 King Bed and 2 Single Beds ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785992/ef86bb44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Suite, 2 Single Beds ### Highlights Air conditioning Fridge Flat-screen TV Premium bedding Deep-soaking bath Bidet Hairdryer Shower/bath combination - Sleeps 8 - 2 Single Beds ![Standard Room, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785992/06c4d507.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed ### Highlights Air conditioning Fridge Flat-screen TV Premium bedding Deep-soaking bath Bidet Hairdryer Shower/bath combination - Sleeps 3 - 1 Double Bed ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785992/ef86bb44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Single Beds, Lake View ### Highlights Air conditioning Fridge Flat-screen TV Premium bedding Deep-soaking bath Bidet Hairdryer Shower/bath combination - Sleeps 2 - 2 Single Beds ![Classic Room, 2 Single Beds | Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785992/aaff52ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Single Beds ### Highlights Air conditioning Fridge Flat-screen TV Premium bedding Deep-soaking bath Bidet Hairdryer Shower/bath combination - Sleeps 3 - 2 Single Beds ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785992/78d13e87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 3 Single Beds ### Highlights Air conditioning Fridge Flat-screen TV Premium bedding Deep-soaking bath Bidet Hairdryer Shower/bath combination - Sleeps 4 - 3 Single Beds ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785992/ef86bb44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds ### Highlights Air conditioning Fridge Flat-screen TV Premium bedding Deep-soaking bath Bidet Hairdryer Shower/bath combination - Sleeps 2 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNagahama-Hotels-Hotel-Resorts-NAGAHAMA.h11785992.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNagahama-Hotels-Hotel-Resorts-NAGAHAMA.h11785992.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.37448%2C136.26143&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=F_SEBs_h8mmvL7aXUVMhhWSBt78=) 38 Oshima-cho, Nagahama, Shiga-ken, 526-0066 #### What's nearby - Lake Biwa - 3 min walk - 0.2 miles - Keiunkan Garden - 6 min walk - 0.3 miles - Yanmar Museum - 11 min walk - 0.6 miles - Kaiyodo Figure Museum - 13 min walk - 0.7 miles - Kurokabe Square - 15 min walk - 0.8 miles #### Getting around - Nagahama Station - 13 min walk - Osaka (KIX-Kansai Intl.) - 149 min drive #### Restaurants - ‪中華酒場 蟻の巣 - ‬12 min walk - ‪長浜浪漫ビール - ‬12 min walk - ‪伊吹山珈琲店 - ‬10 min walk - ‪成駒屋 - ‬13 min walk - ‪博多ラーメン たい風 長浜店 - ‬12 min walk ## About this property ### Grand Mercure Lake Biwa Resort & Spa Upscale hotel near Lake Biwa Consider a stay at Grand Mercure Lake Biwa Resort & Spa and take advantage of an indoor public bath (no minerals), shopping on-site and a coffee shop/cafe. Treat yourself to spa services, such as a body treatment or a body scrub. The on-site local and international cuisine buffet restaurant, レイクビュー, offers breakfast and dinner. In addition to laundry facilities, guests can connect to free in-room WiFi. You'll also find perks such as: - A seasonal outdoor pool - Buffet breakfast (surcharge), free train station pick-up and hot springs on-site - Self-parking (surcharge), smoke-free property and a lift - A front desk safe, karaoke and a banquet hall Room features All 362 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes. Extra amenities include: - Deep-soaking baths, bidets and free toiletries - Fridges, coffee/tea makers and daily housekeeping ### All-inclusive details All-inclusive room rates at Grand Mercure Lake Biwa Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ### Awards and affiliations This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests. ## Similar properties ![Public bath](https://images.trvl-media.com/lodging/26000000/25730000/25729800/25729769/f18df688.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Green Hotel Yes Nagahama Minatokan Nagahama - Parking included - Free WiFi - Restaurant - Air conditioning 8.4 Very good 315 reviews £56 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=25729769&PinnedHotelID=25729769&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/24000000/23920000/23915200/23915131/ee180837.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kamenoi Hotel Hikone Hikone - Parking included - 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Pool - Free WiFi - Air conditioning - Outdoor space 8.8 Excellent 5 reviews £93 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=90299744&PinnedHotelID=90299744&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/3000000/2750000/2745100/2745086/3d9dcd86.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Hotel Hikone Hikone - Breakfast included - Parking included - Free WiFi - Air conditioning 8.6 Excellent 395 reviews £44 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=2745086&PinnedHotelID=2745086&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/101000000/100680000/100676600/100676574/7de2dbe1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL R9 The Yard Nagahama Nagahama - Parking included - Free WiFi - Air conditioning - Laundry 8.0 Very good 43 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=100676574&PinnedHotelID=100676574&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/20000000/19670000/19665000/19664956/68d79b02.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toyoko Inn Hikone Station Higashi Hikone - Breakfast included - Free WiFi - Air conditioning - Parking available 8.4 Very good 709 reviews £44 24 Nov - 25 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=19664956&PinnedHotelID=19664956&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free train station pick-up shuttle from 9:00 AM to 5:30 PM - Train station shuttle at scheduled times - Free train station drop-off - Parking on site (JPY 500 per night) ### Food and drink - Daily buffet breakfast available 7 AM to 9:00 AM for a fee: JPY 3,630 to 3,800 for adults and JPY 1,815 to 2,000 for children - A coffee shop/cafe - A restaurant ### Restaurants on site - Sazanami - レイクビュー ### Things to do - Hot springs - Karaoke - Seasonal outdoor pool - Shopping ### Family friendly - In-room refrigerator - Laundry facilities - Seasonal outdoor pool ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) ### Spa - Body scrubs - Hot springs - Public indoor bath (no minerals) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible train station shuttle - Lift ### More - 13 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bidet - Deep soaking bathtub - Free toiletries - Hair dryer - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Coffee/tea maker - Refrigerator ### More - Air conditioning - Desk - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 11:00 PM Late check-in subject to availability ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 6:00 AM - 5:30 AM Front desk staffed during limited hours For any questions, please contact the property using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately JPY 3630 to 3800 for adults and JPY 1815 to 2000 for children - Self-parking fee: JPY 500 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Additional fees may apply to children for items such as extra bedding and meals. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The seasonal pool will be open from 19 July to 31 August The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file A car is not required for transport to and from this property Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Nagahama Royal Hotel Nagahama Royal Nagahama Royal Onsen Hotel Hotel Resorts NAGAHAMA Resorts NAGAHAMA Hotel Resorts NAGAHAMA Mercure Biwa & Spa Nagahama Grand Mercure Lake Biwa Resort Spa Grand Mercure Lake Biwa Resort & Spa Hotel Grand Mercure Lake Biwa Resort & Spa Nagahama Grand Mercure Lake Biwa Resort & Spa Hotel Nagahama ## Frequently asked questions ### Does Grand Mercure Lake Biwa Resort & Spa have a pool? > Yes, this property has a seasonal outdoor pool. ### How much does it cost to stay at Grand Mercure Lake Biwa Resort & Spa? > As of 29 Oct 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Lake Biwa Resort & Spa on 30 Oct 2025 start from £57.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Nagahama-Hotels-Hotel-Resorts-NAGAHAMA.h11785992.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Grand Mercure Lake Biwa Resort & Spa pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Grand Mercure Lake Biwa Resort & Spa? > Self-parking is available for JPY 500 per night. ### What time is check-in at Grand Mercure Lake Biwa Resort & Spa? > Check-in start time: 3 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours. ### What time is check-out at Grand Mercure Lake Biwa Resort & Spa? > Checkout is at 11:00 AM. ### Are there all-inclusive benefits at Grand Mercure Lake Biwa Resort & Spa? > Some rate plans available at this hotel are all-inclusive. ### Where is Grand Mercure Lake Biwa Resort & Spa located? > Situated in Nagahama, this hotel is within a 5-minute walk of Ho Park and Lake Biwa. Biwako Quasi-National Park and Nagahama Castle Historical Museum are also within 10 minutes. Nagahama Station is 13 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Mercure Lake Biwa Resort & Spa Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.6 Location ### 7.8 Staff & service ### 7.6 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 199 8 - Good 254 6 - Okay 105 4 - Poor 41 2 - Terrible 17 ### 10/10 Excellent #### Bradley 2 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were very friendly and helpful. Amazing views from the room and restaurant. ##### Bradley Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Luciano 23 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The open drink evenings is a must. ##### Luciano Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Jasmin 21 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Welcome drinks and nightcap were great. Breakfast buffet had so many options. ![](https://a.travel-assets.com/ugc/hotel-reviews/c5fd039f-8f84-4b61-98c8-a185b84dcdcb-1758493398146.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cc659cb8-7fba-47f9-b8e1-fd6369279e56-1758493398150.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jasmin Stayed 1 night in Sep 2025 ### 8/10 Good #### Winnie 15 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Money for value stay It was clean and quiet. Close to shopping areas nearby. Buffet dinner and breakfast was available. Onsen was clean and nice. ##### Winnie Stayed 1 night in May 2025 ### 8/10 Good #### Wiseman 28 Sept 2025 Liked: Cleanliness Aged property, guest needed to bring room towel to onset but provide only 1 carry bag, towels in room is not enough ##### Wiseman Stayed 1 night in Sep 2025 ### 6/10 Okay #### MASAYUKI 17 Sept 2025 Disliked: Cleanliness, staff & service Bad Staff ##### MASAYUKI Stayed 2 nights in Sep 2025 ### 8/10 Good #### ??? 19 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything like it. ##### ??? Stayed 2 nights in Jun 2025 ### 4/10 Poor #### Jakapant 8 Apr 2025 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness, amenities My room was super old with insects. Fortunately, the staff move me to another room that is newer. Overall facilities abd food are great. ##### Jakapant Stayed 1 night in Apr 2025 ### 10/10 Excellent #### John 4 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Overall it is really an excellent hotel. Many of the rooms should be updated, but still they are adequate and spacious. The breakfast area can be busy, but there is a large adjacent room with plenty of space. The hotel staff were great. The onsen has a spacious indoor bath and plenty of washing areas. The outdoor bath is very pleasant, just be careful walking on the stone surfaces. The staff takes good care of the onsen and sauna. The location is good. You can walk to Nagahama JR station and the old town area is just beyond. The lake and the large beautiful next door park and castle is good for walking. There are not many restaurants open at night in central Nagahama, but you can probably find something. ##### John Stayed 2 nights in Apr 2025 ### 6/10 Okay #### YOSHIO 26 Oct 2025 Disliked: Staff & service, property conditions & facilities フロント人数不足と、待たせないマナーができてない ##### YOSHIO Stayed 1 night in Oct 2025 ### 2/10 Terrible #### TAKUYA 21 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities 朝食の内容も乏しく、人も多く、スタッフが少なく、争奪戦、楽しく食事できる雰囲気がない。 ##### TAKUYA Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Ka Wai 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 房間雖然有點舊但很整潔，美中不足是除了牙刷外酒店沒有提供任何梳洗用具如鬚刨和梳等. 房內也沒有如茶包和咖啡包之類的自助飲品. 如果想在便利商店購買零食或用品最近的要在JR站. ![](https://a.travel-assets.com/ugc/hotel-reviews/ecac77fe-afca-4126-baa5-436339e67f00-1760974899747.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f7558552-080c-460d-83bd-405467df1dae-1760974900682.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2411019c-dedb-4c5a-b511-5dbab208d6d5-1760974900287.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2b03020d-81a2-4dfd-86b1-49653c0c69e1-1760974903408.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ka Wai Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Tetsuya 18 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 琵琶湖への眺望がよく、また歩いて直ぐに琵琶湖を楽しめるので、このホテルに決めています。ウエルカムドリンク等も満足度が高いです。温泉も楽しめるので言う事なしです。 ##### Tetsuya Stayed 1 night in Oct 2025 ### 10/10 Excellent #### KAYOKO 15 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities お風呂の時間がもう少し遅くまで入れたら良い。 ##### KAYOKO Stayed 2 nights in Oct 2025 ### 2/10 Terrible #### 智美 28 Sept 2025 ##### 智美 Stayed 1 night in Sep 2025 ### 6/10 Okay #### kazuhiro 25 Sept 2025 Liked: Cleanliness Disliked: Staff & service 夕方のチェックイン時受付スタッフが少なく、待ち時間が長く、管内の案内を聞きたくてもスタッフがいない為、止まった。スタッフを増やしてほしい。 ##### kazuhiro Stayed 1 night in Sep 2025 ### 8/10 Good #### Aiko 24 Sept 2025 Liked: Cleanliness ##### Aiko Stayed 1 night in Sep 2025 ### 6/10 Okay #### Shinichiro 23 Sept 2025 ##### Shinichiro Stayed 1 night in Sep 2025 ### 10/10 Excellent #### taeko 21 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### taeko Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Jun 21 Sept 2025 ##### Jun Stayed 2 nights in Sep 2025 ### 8/10 Good #### jun 20 Sept 2025 Liked: Property conditions & facilities ##### jun Stayed 1 night in Sep 2025 ### 8/10 Good #### yoshinobu 19 Sept 2025 Liked: Staff & service, amenities エレベーターが少しストレス ##### yoshinobu Stayed 1 night in Sep 2025 ### 8/10 Good #### Ikuko 17 Sept 2025 Liked: Staff & service, amenities ウェルカムドリンクコーナーと大浴場ラウンジがとても良かった。 客室のアメニティを充実させてほしい。　 ##### Ikuko Stayed 1 night in Sep 2025 ### 8/10 Good #### しい 16 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities 9月の三連休最終日に宿泊しました。 【部屋】 11階1123号。琵琶湖ビューのスタンダードツイン。広いお部屋で清潔でした。エレベーター前に、給水給湯器があったのは良かった。深夜寝ていると、どこかから、ヒュンヒュン警報みたいな音が鳴り止まず、なんだろうと耳をすまし、原因が空調とわかりました。22度に下げると鳴り止みましたが、また温度を上げると音が鳴り、中々眠れず。寒いけど温度を下げ、風量を弱くし寝ました。 【ラウンジ】 今回、予定より遅く到着し、ウェルカムドリンクタイムを逃してしまいましたが、夜のカクテルの時間帯を楽しみました。セルフサービスで、リキュール等割って飲むのですが、瓶がベタベタしていて、おしぼりや、拭くものを置いて欲しかったです。もしあったのに気づかなかったならすみません。にぎわってましたが、この日は座れましたし、色々飲めて、ありがたかったです。 【朝食ビュッフェ】 朝食付き、8時に予約しました。カツバーガー、ホットドッグ、エッグベネディクト風に食べれたのが良かった。カラフルなドーナツが見て楽しく、気分も上がりました。 ただこちらもおしぼりが探せず、トングを触った手で食べるのか、、と。食べ終わりに、トレー配置されている１箇所のそばに自動式おしぼりを発見。箸やフォークのある場所要所要所に、個装のもの設置するなどのほうが良かったです。どれも味は美味しく、満足でした。 ちょいちょい不満はありましたが、卓球もできたり、全体的に楽しい時間をすごせました。 ##### しい Stayed 1 night in Sep 2025 ### 10/10 Excellent #### YOSHIKO 15 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### YOSHIKO Stayed 1 night in Sep 2025 ## 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