First, the welcoming staff was excellent. They are proud of the property, and so very pleased to do anything to make your stay the best possible. Our room was very clean and maintained well each day. Typical European mattress, a bit stiff, but comfortable. Decorating is excellent. The concierge walked us to our FANTASTIC BREAKFAST each morning. Nafplio is a beautiful city with wonderful people and plenty to do. As a Greek American, this hotel and the city exceeded other areas of Greece we previously visited 😀