Nabq Bay

We stayed at Pyramisa for a week. We had two children along with our 80 year old grandmother. Upon arrival we were placed in a room at the end of the hotel near the beach. However, there were no lifts and 1000’s of stairs. It took us 15 minutes to get to reception/pool area. We had to change rooms which took hours and hours. Even then, the rooms were not so close to the reception. They also had to downgrade the room to get us closer to reception and would not refund us the difference between the family room we booked and the standard room we ended up staying in. The pool area is lovely and the beach as well. However the hotel is just very inconvenient with the lift situation. Toilets by the pool are absolutely filthy and the odour is awful. The food was ok, but was always cold. Salad bar is nice and drinks are too: Staff were also ok, quick to tend to your needs. Overall, I wouldn’t visit again. It definitely isn’t a 5 star but was ok.

We have just arrived home after a two week holiday at Belvedere it was our second stay there and it was still incredible on all points. The staff everywhere were very attentive to our every need. A special thank you to the cocktail bar staff who made our evenings (admaq Omar Mohamed Ali ) they were always smiling and happy to see us and worked really hard delivering great cocktails to everyone. Our housekeeper (Mahmoud) was fantastic, he went above and beyond to make our stay a happy and pleasurable one thank you Mahmoud. The food in the Buffet was fantastic. Tasty hot dishes, BBQ everyday outside. Beautiful fresh salads, breads, fruits and deserts we could not fault anything. The pool side and walk way between the beach was hosed down early every morning and they kept the area clean all day. The gardens are beautiful and immaculate. Great pools one heated. We would definitely come again in the future. Thank you for a fabulous stay