Title: Amazing Guest Room at Oceanfront Resort + Official On-Site Rental Privileges Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Amazing Guest Room at Oceanfront Resort + Official On-Site Rental Privileges Sip your morning coffee while gazing out at ocean views from our pool deck then dive into adventure at H2OASIS Waterpark. ## Photo gallery for Amazing Guest Room at Oceanfront Resort + Official On-Site Rental Privileges ![Children’s area - Amazing Guest Room at Oceanfront Resort + Official On-Site Rental Privileges (Myrtle Beach)](https://images.trvl-media.com/lodging/36000000/35280000/35273300/35273213/109e6cd1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Amazing Guest Room at Oceanfront Resort + Official On-Site Rental Privileges (Myrtle Beach)](https://images.trvl-media.com/lodging/36000000/35280000/35273300/35273213/4943376c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, outdoor pool - Amazing Guest Room at Oceanfront Resort + Official On-Site Rental Privileges (Myrtle Beach)](https://images.trvl-media.com/lodging/36000000/35280000/35273300/35273213/364d9e4d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, outdoor pool - Amazing Guest Room at Oceanfront Resort + Official On-Site Rental Privileges (Myrtle Beach)](https://images.trvl-media.com/lodging/36000000/35280000/35273300/35273213/1bd1a506.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, iron/ironing board, WiFi, bed sheets - Amazing Guest Room at Oceanfront Resort + Official On-Site Rental Privileges (Myrtle Beach)](https://images.trvl-media.com/lodging/36000000/35280000/35273300/35273213/be98c616.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Landmark Resort in Myrtle Beach, you can unwind in an Interior Guest Room with interior balcony views and the comforts of home. Enjoy free wireless internet access, a wet bar with mini refrigerator and microwave, granite vanity counter tops, full bath amenities including complimentary toiletries and hair dryer. Take advantage of resort amenities like the H2OASIS Waterpark featuring three 40-foot-tall waterslides or relax at oceanfront pools. ## Reviews 3.6 ## Popular amenities - Pool - Hot tub - Free Wi-Fi - Air-conditioning - Gym - Parking available ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=35273213&PinnedHotelID=35273213&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=35273213&PinnedHotelID=35273213&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=35273213&PinnedHotelID=35273213&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=35273213&PinnedHotelID=35273213&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=35273213&PinnedHotelID=35273213&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=35273213&PinnedHotelID=35273213&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=35273213&PinnedHotelID=35273213&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=35273213&PinnedHotelID=35273213&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ## You may also like Ad ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/430000/424300/424275/fb2f1f46.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Myrtle Beach-Broadway at the Beach by IHG Myrtle Beach - Pool - Hot tub - Breakfast included - Pet-friendly 8.8 Excellent 550 reviews £83 includes taxes & fees 25 Feb - 26 Feb [](https://www.expedia.co.uk/Myrtle-Beach-Hotels-Holiday-Inn-Express-Myrtle-Beach-Broadway-At-The-Beach.h424275.Hotel-Information?chkin=2026-2-25&chkout=2026-2-26&rm1=a2®ionId=601685&destination=Myrtle Beach&destType=MARKET&latLong=33.69542,-78.88043&searchId=9ffc25d5-4b04-4755-8abd-d3783aa8c458&top_cur=GBP) Ad ![Water park](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/180000/172500/172438/bb0ea9da_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### North Shore Oceanfront Resort Hotel with Waterpark Myrtle Beach - Pool - Hot tub - Parking included - Free Wi-Fi 7.4 Good 2,354 reviews £77 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Myrtle-Beach-Hotels-North-Shore-Oceanfront-Resort-Hotel.h172438.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=601685&destination=Myrtle Beach&destType=MARKET&latLong=33.69542,-78.88043&searchId=9ffc25d5-4b04-4755-8abd-d3783aa8c458&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/450000/447900/447806/375a8f03.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Staybridge Suites Myrtle Beach - West by IHG Myrtle Beach - Pool - Breakfast included - Pet-friendly - Parking included 8.6 Excellent 1,002 reviews £77 includes taxes & fees 25 Feb - 26 Feb [](https://www.expedia.co.uk/Myrtle-Beach-Hotels-Staybridge-Suites-Myrtle-Beach-West.h447806.Hotel-Information?chkin=2026-2-25&chkout=2026-2-26&rm1=a2®ionId=601685&destination=Myrtle Beach&destType=MARKET&latLong=33.69542,-78.88043&searchId=9ffc25d5-4b04-4755-8abd-d3783aa8c458&top_cur=GBP) Ad ![Desk, laptop workspace, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/2000000/1280000/1272700/1272684/de7bf022.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### voco The Shelby - Myrtle Beach by IHG Myrtle Beach - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.4 Exceptional 116 reviews £81 includes taxes & fees 25 Feb - 26 Feb [](https://www.expedia.co.uk/Myrtle-Beach-Hotels-Voco-The-Shelby-Myrtle-Beach.h1272684.Hotel-Information?chkin=2026-2-25&chkout=2026-2-26&rm1=a2®ionId=601685&destination=Myrtle Beach&destType=MARKET&latLong=33.69542,-78.88043&searchId=9ffc25d5-4b04-4755-8abd-d3783aa8c458&top_cur=GBP) Ad ![Room, 2 Queen Beds, Balcony, Oceanfront | In-room safe, desk, iron/ironing board, free Internet](https://images.trvl-media.com/lodging/1000000/10000/7900/7836/878e3421.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Resort Oceanfront at Surfside Beach by IHG Surfside Beach - Pool - Hot tub - Restaurant - Air-conditioning 8.8 Excellent 280 reviews £72 includes taxes & fees 25 Feb - 26 Feb [](https://www.expedia.co.uk/Myrtle-Beach-Hotels-Holiday-Inn-Oceanfront-At-Surfside-Beach.h7836.Hotel-Information?chkin=2026-2-25&chkout=2026-2-26&rm1=a2®ionId=601685&destination=Myrtle Beach&destType=MARKET&latLong=33.69542,-78.88043&searchId=9ffc25d5-4b04-4755-8abd-d3783aa8c458&top_cur=GBP) Ad ![Poolside bar](https://images.trvl-media.com/lodging/2000000/1190000/1183800/1183780/2ae9447a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Club Vacations South Beach Resort by IHG Myrtle Beach - Pool - Hot tub - Kids’ pool - Water slide 9.2 Wonderful 549 reviews £97 includes taxes & fees 25 Feb - 26 Feb [](https://www.expedia.co.uk/Myrtle-Beach-Hotels-Holiday-Inn-Club-Vacations-South-Beach-Resort.h1183780.Hotel-Information?chkin=2026-2-25&chkout=2026-2-26&rm1=a2®ionId=601685&destination=Myrtle Beach&destType=MARKET&latLong=33.69542,-78.88043&searchId=9ffc25d5-4b04-4755-8abd-d3783aa8c458&top_cur=GBP) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/101000000/100810000/100806600/100806600/0610300b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Club Vacations Myrtle Beach Oceanfront by IHG Myrtle Beach - Pool - Parking included - Restaurant - Bar 9.6 Exceptional 359 reviews £130 includes taxes & fees 25 Feb - 26 Feb [](https://www.expedia.co.uk/Myrtle-Beach-Hotels-Holiday-Inn-Club-Vacations-Myrtle-Beach-Oceanfront.h100806600.Hotel-Information?chkin=2026-2-25&chkout=2026-2-26&rm1=a2®ionId=601685&destination=Myrtle Beach&destType=MARKET&latLong=33.69542,-78.88043&searchId=9ffc25d5-4b04-4755-8abd-d3783aa8c458&top_cur=GBP) Ad ![Deluxe Studio, 2 Queen Beds, Oceanfront | Beach/ocean view](https://images.trvl-media.com/lodging/1000000/990000/983000/982925/644ca411.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dunes Village Resort Myrtle Beach - Pool - Hot tub - Kitchen - Parking included 8.4 Very good 4,138 reviews [](https://www.expedia.co.uk/Myrtle-Beach-Hotels-Dunes-Village-Resort.h982925.Hotel-Information?chkin=2026-3-9&chkout=2026-3-10&rm1=a2®ionId=601685&destination=Myrtle Beach&destType=MARKET&latLong=33.69542,-78.88043&searchId=9ffc25d5-4b04-4755-8abd-d3783aa8c458&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2180000/2172900/2172808/7e432053_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Myrtle Beach/Coastal Grand Mall Myrtle Beach - Pool - Hot tub - Free airport shuttle - Pet-friendly 9.2 Wonderful 1,002 reviews £104 includes taxes & fees 25 Feb - 26 Feb [](https://www.expedia.co.uk/Myrtle-Beach-Hotels-Hilton-Garden-Inn-Myrtle-Beach-Coastal.h2172808.Hotel-Information?chkin=2026-2-25&chkout=2026-2-26&rm1=a2®ionId=601685&destination=Myrtle Beach&destType=MARKET&latLong=33.69542,-78.88043&searchId=9ffc25d5-4b04-4755-8abd-d3783aa8c458&top_cur=GBP) Ad ![Deluxe Suite | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/2000000/1680000/1670700/1670641/5b75a92b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Beach Cove Resort Windy Hill - Pool - Hot tub - Kids’ pool - Free Wi-Fi 7.8 Good 1,000 reviews [](https://www.expedia.co.uk/Myrtle-Beach-Hotels-Beach-Cove-Resort.h1670641.Hotel-Information?chkin=2026-3-9&chkout=2026-3-10&rm1=a2®ionId=601685&destination=Myrtle Beach&destType=MARKET&latLong=33.69542,-78.88043&searchId=9ffc25d5-4b04-4755-8abd-d3783aa8c458&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMyrtle-Beach-Hotels-Amazing-Guest-Room-At-Oceanfront-Resort-Official-On-Site-Rental-Privileges.h35273213.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMyrtle-Beach-Hotels-Amazing-Guest-Room-At-Oceanfront-Resort-Official-On-Site-Rental-Privileges.h35273213.Hotel-Information) ## About the area Located in Myrtle Beach, this resort is near theme parks and on the beach. The area's natural beauty can be seen at Myrtle Beach State Park and Myrtle Beach Beaches, while Family Kingdom Amusement Park and SkyWheel Myrtle Beach are popular area attractions. Ripley's Aquarium and Splashes Oceanfront Water Park are also worth visiting. Make sure you get close to the area's animals with activities such as game walks and birdwatching. [Visit our Myrtle Beach travel guide](https://www.expedia.co.uk/Myrtle-Beach.dx601685) [View more Resorts in Myrtle Beach](https://www.expedia.co.uk/Myrtle-Beach-Hotel-Resorts.d601685-aaHotelResorts.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C33.67323%2C-78.90071&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=eDXkmvoc9dqt4NyFJG49vKvW41c=) Myrtle Beach, SC ### What's nearby - ![Chilly morning](https://images.trvl-media.com/place/601685/009a1685-e582-421c-ad43-d6a99338252c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Myrtle Beach Beaches 1 min walk \- 0.0 miles - ![Family Kingdom Amusement Park which includes night scenes and rides](https://images.trvl-media.com/place/6079999/a347f19e-9239-4672-b00c-ee8890aae315.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Family Kingdom Amusement Park 15 min walk \- 0.8 miles - ![MyrtleBeach_SplashesOceanfrontWaterPark_553248621532655062_0001](https://images.trvl-media.com/place/553248621532655062/bcb883f5-dbd2-4db8-8278-1a24325ed171.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Splashes Oceanfront Water Park 18 min walk \- 1.0 mile - ![Myrtle Beach, South Carolina, USA city skyline.; Shutterstock ID 280876238](https://images.trvl-media.com/place/6161378/a94771e0-eaf4-4a6e-aa36-dd1fc64c3ee2.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Myrtle Beach Boardwalk 2 min drive \- 1.2 miles - Cancun Lagoon Miniature Golf 12 min walk \- 0.7 miles ### Getting around - Myrtle Beach, SC (MYR-Myrtle Beach Intl.) 5 min drive ### Restaurants - Circle K 5 min walk - Denny's 14 min walk - IHOP 7 min walk - Scooby's Ice Cream and Grill 9 min walk - Nathans Famous Hotdogs 6 min walk ## About this property ### Amazing Guest Room at Oceanfront Resort + Official On-Site Rental Privileges Resort near Myrtle Beach Beaches Located close to Family Kingdom Amusement Park, Amazing Guest Room at Oceanfront Resort + Official On-Site Rental Privileges provides an arcade/games room, laundry facilities and a gym. For some rest and relaxation, visit the hot tub. Stay connected with free WiFi in public areas. Additional perks include: - An indoor pool and an outdoor pool - A lift and smoke-free property Room features All guest rooms at Amazing Guest Room at Oceanfront Resort + Official On-Site Rental Privileges include comforts, such as wet bars and air conditioning, as well as amenities, such as free Internet access and safes. More conveniences in all rooms include: - Bathrooms with shower/bath combinations and free toiletries - TVs with cable channels - Balconies or patios, outdoor lighting and fridges ## Similar properties ![Apartment (2 Bedrooms) | Front of property](https://images.trvl-media.com/lodging/94000000/93210000/93201400/93201326/f6a6cbee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 1 Block to Shore: Family Condo in Myrtle Beach! 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Beautiful 2 Bedroom 2.5 Bathroom Condo. Myrtle Beach - Kitchen - Washing machine - Dryer - Air-conditioning [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=125186005&PinnedHotelID=125186005&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach](https://images.trvl-media.com/lodging/122000000/121710000/121703200/121703177/226a906c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Charming 2-br oceanfront condo with fitness room, fabulous water facilities MB Myrtle Beach - Air-conditioning - Laundry room - Gym [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=121703177&PinnedHotelID=121703177&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/46000000/45180000/45177200/45177118/51f4aa82.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 210Sea Gem. Oceanfront. Pet Friendly Myrtle Beach - Ocean view - Pool - Hot tub - Kitchen 9.0 Wonderful 30 reviews £191 includes taxes & fees 26 Feb - 27 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=45177118&PinnedHotelID=45177118&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/105000000/104410000/104405700/104405675/e069c48f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Low Floor|Great Direct Oceanfront View|Heated Pool Myrtle Beach - Hot tub - Kitchen - Air-conditioning - Laundry room 8.4 Very good 21 reviews £167 includes taxes & fees 24 Feb - 25 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=104405675&PinnedHotelID=104405675&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach](https://images.trvl-media.com/lodging/96000000/95730000/95728300/95728292/bd7740dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beachside Bliss: Private 1-Bedroom Hideaway Myrtle Beach - Air-conditioning - Laundry room - Gym 7.4 Good 3 reviews £168 includes taxes & fees 24 Feb - 25 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=95728292&PinnedHotelID=95728292&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=35273213&PinnedHotelID=35273213&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=35273213,93201326,124602338,90144565,34439090) ## Property amenities ### Internet - Available in all rooms: Free internet - Available in some public areas: Free WiFi ### Things to do - Arcade/game room - Communal pool - Gym - Heated pool - Hot tub - Indoor pool - Outdoor pool ### Conveniences - Laundry facilities ### Guest services - Housekeeping (limited availability) ### Outdoors - On the beach ### Accessibility - Lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Soap - Toilet paper - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator - Wet bar ### More - Air conditioning - Dryer - Heating - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in time starts at 4:00 PM Minimum check-in age - 21 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property You will receive an email from the host with check-in and check-out instructions Information provided by the property may be translated using automated translation tools ### Rules We Do Not Rent to Residents of Horry and Georgetown Counties Credit Card with Matching Photo ID must be presented at Check-In $12 daily vehicle registration fee, per vehicle. Only two vehicles per reservation. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed Banquet facilities on property ### Smoking Smoking is not permitted ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed On-site parties or group events are strictly prohibited Note from host: Banquet facilities on property Safety features at this property include a smoke detector This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Amazing Guest Room Oceanfront Official On-site Rental Privileges ## Frequently asked questions ### Does Amazing Guest Room at Oceanfront Resort + Official On-Site Rental Privileges have a pool? ### Is Amazing Guest Room at Oceanfront Resort + Official On-Site Rental Privileges pet-friendly? ### How much is parking at Amazing Guest Room at Oceanfront Resort + Official On-Site Rental Privileges? ### What time is check-in at Amazing Guest Room at Oceanfront Resort + Official On-Site Rental Privileges? ### What time is check-out at Amazing Guest Room at Oceanfront Resort + Official On-Site Rental Privileges? ### Where is Amazing Guest Room at Oceanfront Resort + Official On-Site Rental Privileges located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Amazing Guest Room at Oceanfront Resort + Official On-Site Rental Privileges Reviews 3.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 4.6 Cleanliness ### 5.0 Location 10 - Excellent 0 8 - Good 0 6 - Okay 1 4 - Poor 1 2 - Terrible 2 ## Reviews ### 4/10 Poor #### Jessica K. 2 Jul 2021 Liked: Check-in #### Not good customer service.. I’m giving this place a 2 out of 5 stars.. I called down and asked the front desk for more towels.. never got them, I called down n said our refrigerator wasn’t working ( no one came) I called down n asked for extra blankets,, didn’t come snx I also called down and asked for fresh sheets cuz my 3 year old had an accident, and the bed smelled like pee! Never got them! I was upset that we had booked a nicer room, we paid quite a lot of money for a view of the roof of the swimming area.. all the souvenirs were extremely over priced.. they wanted to charge me like 50$ for a iPhone charger cord.. and the toys were crazy expensive n we had to leave them there because we didn’t have room in our luggage.. the only good thing about this place was the amount of pools and stuff for small kids to do.. the kiddy area was very very nice.. however the water was freezing… had an ok time.. ##### Jessica K. Stayed 3 nights in Jun 2021 ### 2/10 Terrible #### Ella R. 17 Sept 2021 Disliked: Cleanliness, check-in, communication, location #### Our room wasn’t ready, we got our keys at 4:45 Hope y’all have a better service ##### Ella R. Stayed 2 nights in Sep 2021 ### 6/10 Okay #### Courtney C. 29 Aug 2021 Liked: Cleanliness, communication, listing accuracy Disliked: Check-in #### Eh. Upon check-in I still haven’t received any information to access the room. When I called front desk they said that since it was a private unit they did not have access and there was nothing that they could do. They finally got it worked out but the front desk girl was not a pleasure. I had somewhere to be first thing in the morning and woke up with just enough time to get ready. I had no idea that it would take FIFTEEN minutes for the water to heat up. I was instructed to turn on every single sink as well as the shower and let them run the entirety of the 15 minutes. To think that every single person has to waste that much water is crazy to me. The unit is also one of the only ones that faces the inside of the complex so you are looking at a roof while other people are able to watch you completely. This place has so many amenities and pools and that is definitely a perk, but because it has so much to do it is humongous. To get from your car to your unit is a haul and a half and it is so easy to get lost. To get from the parking garage we had to take three separate elevators walk across the connector and then do a lap or two. The maintenance man who came up to fix the TV issue was the only nice employee I came across the entire time. But it is close to the beach and there is a lot to do at the resort. ##### Courtney C. Stayed 2 nights in Aug 2021 ### 2/10 Terrible #### Lynn M., osgood,IN 20 Aug 2021 Disliked: Cleanliness, communication, listing accuracy #### DIRTY AND NOT AS ADVERTISED The first room we were put in had huge hole in wall moldy bathroom. Second room had dirty towels in bathroom and huge puddle of water in room by balcony and smelled horrible ##### Lynn M. Stayed 4 nights in Aug 2021 ---