3/5 Okay
Yesenia
Travelled with partner
24 Aug 2021
Disliked: Cleanliness, amenities, property conditions & facilities
When I reserved I expected a private pool, as stated in the description. But instead it was a privately shared pool with another villa. We were offered an “upgrade”, we took the offer because he said it’s a private room and jacuzzi. But once we got to the room it had no view, cold jacuzzi and the room was super tiny and dark. We immediately requested our old room back. One thing I realized is that this place is not like most hotels. You have to message the, what I presume to be the property manager, via WhatsApp. There are no phones in the rooms. He says yes for everything but doesn’t come through all the time. I needed a converter for my American plugs and he stated he would get me one and never did. And yes, I did follow up several times. Also, the wall AC was horrible and we always felt hot. And we got the dirtiest beach towels!!! My boyfriend and I didn’t even used them. Thank God the beach where we went provided them. Also, they state that they do cleaning services to the rooms twice a day and towels are changed but that didn’t happen. Only occurred on the first day. Oh, and don’t get me started on transportation. He “hooked us up” with the most expensive taxi driver. 35 euros every time, no matter the distance. Don’t get me wrong, it is hard to find a taxi but we did at one point and it was soooo much cheaper. Only 10 euros for a small drive in which the other driver charged 35 euros.
Stayed 3 nights in Aug 2021