Museum of Textiles and Social Life

The room was damp and smelt awful, the bed felt ‘wet’ because it was so damp - none of us slept well.

It’s a beautiful building and an exceptional location. But I struggle to see how this can be a 4 star. The carpet on the rooms is very very old and stained, the bed sheets are so short that they keep moving about and you end up sleeping on the raw mattress, and the air dryier is one of those wall mounted ones - which I don’t think I have ever seen in a 4 star. I asked whether I could get a normal plug-to-wall one but I was told no (I’m not the most kind of manners)

Hotel is beautifully decorated, very clean and rooms are spacious. It has a perfect location, close to the Eurostar station and the walkable city. The staff are very helpful and friendly, especially Sevrine who always asked about our day and called us by our names. The breakfast is ample and there is a water dispenser that you can use any time. The hotel sends an email before your visit asking if you need any further information or assistance, this is a lovely touch which I have not experienced before.I would recommend this hotel and would definitely stay there again.