La Joya Holidays from £968

Las atenciones del personal fueron excelentes. En especial los camareros de los restaurantes. Muy atentos, amables, excelente servicio al comensal. El señor Domingo siempre con una sonrisa, muy atento, y educado.

They have these transportation van in the facility that people felt like sardines. Too much restrictions and that we have to purchase with them in order to have more privileges. I booked a vacation not a timeshare deal. What they had me do for 4 hours I should have paid only $300 dollars for the reservation. Other timeshares do the same, I have visited several. This was over-priced considering that I was going to have a timeshare interview. If I knew this was going to happened I wouldn't book this hotel. The beach access was ridiculous, is a joke of a beach. My back yard have more space than their beach front. Lake Welch in bear mountain is easy bigger. It was a huge disappointment. They even offer a gift, I don't even bother with it. That is how disappointed I was. I will never reserve in this place again. In the resort, there was a couple of old ladies stranded in heavy rain. There was not a staff near by or transportation near that area. My wife and I had to make phone calls and find one of these sardine vans to come over for the two elderly ladies. They were really worried, this is another reason why I don't like this resort. These people have golf cart, but they don't want to rent them out to guest, that would be nice even though it comes at a cost but it would be so helpful to get around. The food was decent but they could have done way better for the price that they charge me. I have a lot more to say but I won't be able to, since I'm running out of characters. No good

The room was clean, modern, and comfortable, with a beautiful ocean view that made the stay enjoyable. Most of the staff were friendly, accommodating, and courteous, which I truly appreciated. Unfortunately, my biggest disappointment was the food. It was extremely distasteful and fell far below expectations. The snack bar offered a menu with several items that were unavailable, and the few items that were available were not good in quality or taste. reservations for on property restaurants were impossible to make. This was a major downside to an otherwise pleasant stay. Overall, the room and staff were highlights, but the food options and quality need significant improvement to provide guests with a better overall experience. Would I stay here again? yes keeping in mind I am going off property for meals.