Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Iberostar Alcudia Park

Photo gallery

Featured image
On the beach, white sand
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers

Overview of Iberostar Alcudia Park

Iberostar Alcudia Park

4 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • All-inclusive
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationPlaya de Muro3 min walk
  • Popular LocationAlcudia Beach3 min drive
  • Popular LocationCova de Sant Martí3 min drive
  • AirportPalma de Mallorca (PMI)50 min drive

Choose dates to view prices

About this area

Muro

Located in Muro, Iberostar Alcudia Park is on the beach. Alcudia Port and Pollensa Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de Muro and Alcudia Beach. Travelling with kids? Consider Hidropark and Karting Can Picafort.
Popular Location

What's nearby

  • Playa de Muro - 3 min walk
  • Albufera Natural Park - 2 min drive
  • Alcudia Beach - 3 min drive
  • Cova de Sant Martí - 3 min drive
  • Hidropark - 6 min drive

Getting around

  • Sa Pobla Station - 16 min drive
  • Palma de Mallorca (PMI) - 50 min drive

Restaurants

  • Main Restaurant — 1 min walk
  • Boy - 4 min walk
  • Las Delicias - 4 min walk
  • Smith's - 5 min walk
  • Nawaab - 5 min walk

About this property

Iberostar Alcudia Park

4-star beach hotel with a full-service spa
Spend the day relaxing on the beach or pampering yourself at Iberostar Alcudia Park's full-service spa. All 366 rooms feature modern comforts such as plasma TVs with satellite channels, along with free WiFi. Guests will also find minibars, hairdryers and showers.
Iberostar Alcudia Park offers 366 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a hairdryer. Plasma televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

This Muro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Sensations has massage/treatment rooms. Services include massages. The spa is equipped with a sauna and Turkish bath/hammam.

All-inclusive details

All-inclusive room rates at Iberostar Alcudia Park are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free off-site parking
  • Street parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Things to do

  • Bike rentals
  • Bike tour information
  • Bike cleaning
  • Bike parking
  • Bike repair services
  • Bike storage
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Russian
  • Spanish

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Massages
  • Massage/treatment rooms
  • Sauna
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – April 2018
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Plasma TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board (on request)
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property enforces a smart-casual dress code during dinner at its restaurants, which includes long trousers for men.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • A facilities fee includes use of: sauna; spa tub; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Alcudia Park Iberostar
Iberostar Alcudia Park
Iberostar Hotel Alcudia Park
Iberostar Alcudia Park Hotel Playa De Muro
Iberostar Alcudia Park Playa De Muro, Majorca
Iberostar Puerto Alcudia
Iberostar Alcudia Park Aparthotel
Iberostar Aparthotel
Iberostar Alcudia Park Aparthotel Muro
Iberostar Alcudia Park Muro
Iberostar Puerto Alcudia
Iberostar Hotel Alcudia Park
Iberostar Alcudia Park Playa De Muro
Iberostar Alcudia Park Muro
Iberostar Alcudia Park Hotel
Iberostar Alcudia Park Hotel Muro

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 152 out of 389 reviews
5 - Excellent 39%
Rating 4 - Good. 171 out of 389 reviews
4 - Good 44%
Rating 3 - Okay. 44 out of 389 reviews
3 - Okay 11%
Rating 2 - Poor. 12 out of 389 reviews
2 - Poor 3%
Rating 1 - Terrible. 10 out of 389 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Stayed 3 nights in Apr 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great - but needs better food to be brilliant
we did a 24 hour stay for my wife birthday - the rooftop pool area and day beds are amazing - the pool is perfect for kids (they were there all day). Its amazingly clean and the location is incredible - location is stunning - but the food does let it does, sadly - which is a shame as with a bit more focus on food, this place would be hard to beat (ps more veggie options please)
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel with very friendly staff. Cleaning team does magic and surprises you with different gifts and settings every day. A holiday to remember! The beach is a step away and location is amazing.
Stayed 10 nights in Sep 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Experience
They upgraded our room to family room facing the pool which was perfect. We had the baby crib ready in our room as requested. When we arrived to the hotel the room was not ready so they gave us free access to lunch. After 1 day we decided to upgrade to all inclusive which was good in value. The hotel is perfect especially with a kid. They have kids club open almost all day and swimming pool for children. At night they have concerts and some activities. The beach is awesome. The only problem we had was they don't have dedicated parking space. You should find a place yourself on the streets (free) every time you go out and come back. That is annoying. Other than that, everything was perfect.
Stayed 3 nights in Aug 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family place value for money
(+) Clean, fairly new, family oriented, staff friendly, great with the kids, beach (public) very clean and shallow, animation for kids (-) sun-beds availability around the
Stayed 10 nights in Aug 2019