A short walk from Playa de Muro, Grupotel Natura Playa provides a terrace, a garden and a playground. Treat yourself to a massage at the on-site spa. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Located in Muro, Grupotel Natura Playa is near the beach. AlcĂșdia Port and Pollensa Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de Muro and AlcĂșdia Beach. Travelling with kids? Consider Hidropark, or check out an event or a game at Plaza de Toros. Visit our Muro travel guide
Playas de Muro, 5, Muro, Illes Balears, 7458
What's nearby
Playa de Muro
5 min walk - 0.3 miles
Es ComĂș
5 min drive - 3.5 miles
Albufera Natural Park
19 min walk - 1.0 mile
Lake Esperanza
3 min drive - 1.8 miles
Platja dels Francesos
3 min drive - 1.6 miles
Getting around
Petra Station
20 min drive
Palma de Mallorca (PMI)
67 min drive
Restaurants
Numa Beach
19 min walk
Gelats Artesa Valls
15 min walk
Beach Bar Eden Playa
14 min walk
Picco
11 min walk
Can Pescador
10 min walk
About this property
Grupotel Natura Playa
Upscale family-friendly hotel near Playa de Muro
You can look forward to a terrace, a garden and a playground at Grupotel Natura Playa. Treat yourself to a massage at the on-site spa. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
2 outdoor pools and an indoor pool, along with sunloungers and pool umbrellas
Free self-parking
Buffet breakfast (surcharge), bike hire and a front desk safe
A 24-hour front desk, concierge services and a lift
Room features
All 120 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
Showers, free toiletries and hairdryers
Flat-screen TVs with satellite channels
Balconies, electric kettles and daily housekeeping
Awards and affiliations
Eco-certified property
This property is certified by this third-party sustainability certification scheme: Travelife. For more information on what this certification requires and verifies, please visit their website.
Daily buffet breakfast available 8 AM to 10:30 AM for a fee: EUR 11 for adults and EUR 8 for children
A bar/lounge
A restaurant
Snack bar/deli
Things to do
2 outdoor pools
Bicycle rentals
Children's club
Children's pool
Full-service spa
Gym
Indoor pool
Playground
Sauna
Steam room
Family friendly
2 outdoor pools
Children's club
Children's games
Children's pool
Indoor pool
Laundry facilities
Playground
Snack bar/deli
Supervised activities for children
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
Pool loungers
Pool umbrellas
Terrace
Full-service spa
Massage
Sauna
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in hallways
Handrails in stairways
Lift
Pool access ramp on site
Pool hoist on site
Portable shower seat
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Shower
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Electric kettle
More
Air conditioning
Desk
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 11.00 for adults and from EUR 8 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
An in-room safe is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number H-PM-2840
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Frequently asked questions
Does Grupotel Natura Playa have a pool?
Yes, this property has an indoor pool, 2 outdoor pools and a children's pool.
How much does it cost to stay at Grupotel Natura Playa?
As of 4 Oct 2026, prices found for a 1-night stay for 2 adults at Grupotel Natura Playa on 31 Oct 2026 start from ÂŁ85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Grupotel Natura Playa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grupotel Natura Playa?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Grupotel Natura Playa?
Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Grupotel Natura Playa?
Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is Grupotel Natura Playa located?
This family-friendly Muro hotel is located near the beach, within 1 mi (2 km) of Albufera Natural Park and Playa de Muro. Es ComĂș and Platja dels Francesos are also within 2 miles (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Grupotel Natura Playa Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
It's a great hotel, very family friendly, clean, with a great variety of food, which is very tasty. It has been a fourth time we spent our holidays in this hotel and are gladly recommending it for the families.
Friendly, german speaking staff. Near the beach without crossing a street. Nice for families with (young) children. Swimmingpool out- and inside. Bus stop not far away - AlcĂșdia, Palma, ⊠good to reach with bus.
first time there were no towels on sunbeds at an early;hour so no need to rush down and secure 2 although we have never bothered to do this. pool area and gardens very clean and tidy staff very nice & friendley Would definately recomend to friends & family
We had a very good stay at this hotel, particularly as a family with children. There are nice kidsâ pools and a sandy beach, making it ideal for little ones.
One downside was the noise levelâour room faced a nearby hotel that hosted loud evening entertainment. The soundproofing could definitely be improved.
Breakfast offered a good variety of food, though the egg station often had a bit of a queue. Service in the restaurant was excellent, with staff constantly helping and cleaning non-stop. Room cleaning was also fast and done to a high standard.
The hotelâs location is fantasticâvery close to the sea. As is often the case, there was some competition for sunbeds near the pool (especially for larger families), but it wasnât too much of a hassle.
Overall, a great experience and a place weâd happily return to.
Our favorite hotel with access to the beach! All rooms were suites so we had plenty of room. Convenience to restaurants and shopping. One evening we took a bus ride to Alcudia. Great vibe and beach dining! Lovely, safe, and quiet hotel! Lots of games and activities for kids. 2 pools and grass area with ping pong table. Enjoyed our balcony and kitchenette. Staff was helpful and informative. Gym had good options too. Beach was so much fun, low to no waves.
Nice play to stay quiet nights a lot of aged people and a couple of small kid families but would recommend to stay close within Alcudia but easy to get out on the road to any other spot aside from Alcudia, around an hour to get from the airport easy to get there
The rooms were so basic for the price we paid. No amenities what so ever⊠no hair dryer water bottle or even shampoos or conditioners.
Cleaning lady was rude⊠the food at the restaurant was horrible snd the lady cook very rude,
Front desk was freindly. Sylvia was very nice
Stayed 9 nights in Jul 2024
Verified review
8/10 Good
simon
16 Sept 2025
Liked: Cleanliness, staff & service, room comfort
DrĂžmme Strand
Fantastisk placering lige pÄ dejlig strand. Fint pool omrÄde. Gode parkeringsmuligheder. BÄde aftensmad og morgenmad var udemÊrket, selvom det bliver lidt ensformigt i lÞbet af ugen - gÞr det jo alle steder. PÄ trods af at det er hotel med bÞrn var der roligt, de aftener der var underholdning sluttede "larmen" 22.30. Super rent og pÊnt, lidt slidt men vi kommer gerne igen. IndkÞb og gode restauranter i gÄ afstand.
Das wichtigste ist fĂŒr uns, dass unsere Kids happy waren und ich kann sagen ja. Man könnte jetzt meckern auf hohem Niveau, Vielleicht brauchen die Zimmer in den nĂ€chsten 1-2 Jahren neue Ausstattung. insgesamt passt die Kombi mit toller Kindergerechter Pool-Landschaft und 1a Strand. Zudem sind die Angestellten sehr bemĂŒht und durch die Bank nett! Ich möchte auĂerdem dem Animateur Rene hervorheben. normalerweise ist das mir nicht so wichtig und meine Kinds nutzen dass garnicht aber Rene war echt super und es hat spass gemacht, danke dafĂŒr!
Stayed 4 nights in Jun 2025
Verified review
8/10 Good
Yasin
28 May 2025
Liked: Staff & service, room comfort
Gutes Familien-Hotel fĂŒr einen fairen Preis
Gutes Hotel fĂŒr Familien (mit Kindern) direkt am Strand mit Supermarkt unmittelbar vor der TĂŒre und sehr guter Bus-Anbindung. Viele AktivitĂ€ten fĂŒr Kinder (Spielplatz, Mini-Club) vorhanden.
Der Poolbereich ist sauber und gepflegt.
Das Zimmer ist renovierungsbedĂŒrftig und in die Jahre gekommen. Bei der Sauberkeit kann noch verbessert werden.
Das FrĂŒhstĂŒcksangebot ist groĂ. Allerdings könnte das Obst und GemĂŒse frischer sein.
Das Personal ist sehr freundlich und hilfsbereit.
Stayed 7 nights in May 2025
Verified review
6/10 Okay
Markus
23 Apr 2025
Liked: Cleanliness
Disliked: Staff & service
Das Grupotel Natura Playa ist insgesamt ein solides Hotel fĂŒr GĂ€ste, die wĂ€hrend ihres Aufenthalts keine groĂen AktivitĂ€ten im Hotel erwarten. Unser Zimmer war groĂzĂŒgig geschnitten und praktisch eingerichtet, mit separatem Schlafzimmer, Wohnzimmer und einer kleinen Kochnische, die wir allerdings nicht genutzt haben. Wir hatten einen seitlichen Meerblick â diese Zimmerkategorie kann sich sowohl auf der Nord- als auch auf der SĂŒdseite befinden, eine gezielte Auswahl ist jedoch nicht möglich. Gerade im FrĂŒhjahr wĂ€re die SĂŒdseite mit Blick auf den Pool sicherlich angenehmer.
Das Hotel liegt direkt am Strand, was grundsĂ€tzlich ein Pluspunkt ist. Leider war dieser wĂ€hrend unseres Aufenthalts auf weiter Strecke von Algen bedeckt, die unangenehm rochen â ein Aspekt, den man bedenken sollte.
Das Personal gibt sich bemĂŒht und ist ĂŒberwiegend freundlich. Allerdings wirkt der Service an der Rezeption gelegentlich unprofessionell und könnte optimiert werden.
Das Essen bietet in der Regel eine gute Auswahl und ist oft schmackhaft. Es gab jedoch auch Speisen, die qualitativ nicht ĂŒberzeugt haben.
Traumhafter Urlaub direkt am Meer â wir kommen wieder!
Wir haben im April eine wundervolle Woche im Grupotel Natura Playa in Playa de Muro verbracht. Das Hotel hat uns in nahezu allen Punkten ĂŒberzeugt: Die Lage ist unschlagbar â direkt am wunderschönen, feinsandigen Strand und trotzdem ruhig gelegen.
Das gesamte Personal war ĂŒberaus freundlich, aufmerksam und stets hilfsbereit. Die Sauberkeit im gesamten Hotel â ob Zimmer, Restaurant oder AuĂenbereich â war hervorragend. Besonders hervorheben möchten wir das abwechslungsreiche und qualitativ hochwertige Buffet: Jeden Tag gab es neue Köstlichkeiten sowie eine tolle Auswahl an frischem Obst (u.âŻa. verschiedene Melonensorten, Orangen, Papaya, Kiwi, Ăpfel und Bananen).
Einziger kleiner Kritikpunkt: Die Preise fĂŒr alkoholische Cocktails an der Hotelbar fanden wir etwas ĂŒberzogen (z.âŻB. 9,40âŻâŹ fĂŒr einen Mojito).
Leider wurden wĂ€hrend unseres Aufenthalts die StrĂ€nde von der Segelquallenplage ( stinkende Kadaver) und von Seegras aufgrund der Vorsaison noch nicht gereinigt â dafĂŒr kann das Hotel jedoch nichts, es hat unseren Urlaub aber auch nicht wesentlich getrĂŒbt.
Insgesamt ein top gefĂŒhrtes Hotel mit WohlfĂŒhlgarantie â wir kommen sehr gerne wieder!
Das Buffet war abwechslungsreich (fĂŒr eine Woche Aufenthalt). Das Fleisch war mittelmĂ€Ăig. Eine groĂe Dessert Auswahl.
Die Betten waren hart. Die Zimmer sauber und das Personal war immer freundlich.
Es gab nichts auszusetzenâŠein wirklich schönes Hotel!
Leider wurden wir auf dem Parkplatz davor Opfer eines TaschendiebsâŠer wollte Geld gewechselt haben und dabei hat er die Scheine entwendet.
Der Fahrradverleih ist teuer und nicht besonders kooperativ.
Direkt zwischen Strand und Naturschutzgebiet gelegen.
Ruhige Lage. Viele Bademöglichkeiten (Meer, 4 Outdoor-Pools, 1 Indoor-Pool Sauna).
Reichhaltiges Angebot an Essen (auch viel fĂŒr Veganer), das z.T. nach persönlichen WĂŒnschen frisch zubereitet wird.
GroĂe Zimmer mit Balkon.
El Sitio estĂĄ muy bien, buena Piscina, buenas Habitaciones y acceso directo a la Playa, que es muy buena.
La pega es que los Horarios de las Comidas est adaptados a los Alemanes, la Cena es de 18:30 a 21h y los Animadores no saben Castellano, y no tratan de integrarte, mi hijo de 9 Años no pudo jugar a nada con ellos.