Be Live Collection Palace de Muro

Photo gallery for Be Live Collection Palace de Muro

Featured image
On the beach, sun-loungers, beach umbrellas, beach towels
Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers

Overview of Be Live Collection Palace de Muro

Be Live Collection Palace de Muro

5 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Carretera Alcudia Arta, s/n, Km 1, Muro, Mallorca, 07458

Explore the area

  • Popular LocationPlaya de Muro7 min walk
  • Popular LocationAlbufera Natural Park18 min walk
  • Popular LocationEs Comú2 min drive
  • AirportPalma de Mallorca (PMI)43 min drive

Choose dates to view prices

About this area

Muro

Located in Muro, Be Live Collection Palace de Muro is on the beach. Alcudia Port and Pollensa Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de Muro and Alcudia Beach. Hidropark and Karting Can Picafort are also worth visiting. Discover the area's water adventures with jet skiing and snorkelling nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails.

What's nearby

  • Playa de Muro - 7 min walk
  • Albufera Natural Park - 18 min walk
  • Es Comú - 2 min drive
  • Alcudia Beach - 5 min drive
  • Cova de Sant Martí - 6 min drive

Restaurants

  • Mare — 1 min walk
  • Grill — 1 min walk
  • Figueret - 2 min walk
  • Pasta Pizza Factory - 11 min walk
  • Fusion 19 - 12 min walk

Getting around

  • Sa Pobla Station - 14 min drive
  • Palma de Mallorca (PMI) - 43 min drive

About this property

Be Live Collection Palace de Muro

Upscale hotel on the beach, with 2 outdoor swimming pools
Spend the day playing on the beach then return to dine at one of Be Live Collection Palace de Muro's 2 restaurants. All 184 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. For a bit of entertainment, flat-screen TVs come with digital channels, and guests will also find free wired Internet and hairdryers.
Be Live Collection Palace de Muro offers 184 forms of accommodation with a safe and a hairdryer. 32-inch Flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath.

This Muro hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

All-inclusive details

All-inclusive room rates at Be Live Collection Palace de Muro are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free off-site parking
  • Return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 8 AM–11 AM
  • 2 restaurants
  • 1 poolside bar and 1 bar/lounge
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Access to nearby health club
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Aerobics classes
  • Children's pool
  • Fitness centre
  • Indoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Spa services
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free supervised childcare/activities
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • Business centre
  • Conference space (7363 square feet)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Deep-soaking bath
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV/satellite channels
  • Films for purchase

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 27 October and 28 February.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Be Live Grand Palace Muro
Be Live Palace
Be Live Palace Hotel
Be Live Palace Hotel Muro Grand
Be Live Collection Palace Muro Hotel
Be Live Collection Palace Hotel
Be Live Collection Palace Muro
Be Live Collection Palace
Be Live Grand Palace De Muro Hotel Playa De Muro
Be Live Collection Palace De Muro Playa De Muro, Majorca
Be Live Collection Muro Muro
Be Live Collection Palace de Muro Muro
Be Live Collection Palace de Muro Hotel
Be Live Collection Palace de Muro Hotel Muro

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 119 out of 253 reviews
5 - Excellent 47%
Rating 4 - Good. 92 out of 253 reviews
4 - Good 36%
Rating 3 - Okay. 25 out of 253 reviews
3 - Okay 10%
Rating 2 - Poor. 11 out of 253 reviews
2 - Poor 4%
Rating 1 - Terrible. 6 out of 253 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

3.5/5

Amenities

4.1/5

Property conditions & facilities

2/5 Poor

Travelled with family
Disliked: Amenities
The property is close to the beach and the beach quality is great. However this is not a five star hotel. The room was small for three people and we could have been given two double beds given that our wing was empty instead of three twin beds, one of which was a makeshift bed which was noisy and uncomfortable and plonked in one corner.Hospitality and generosity is seriously lacking.
Stayed 3 nights in Sep 2021

4/5 Good

Liked: Property conditions & facilities
More of a 4 star in my opinion.
For a 5 star hotel our standard room was very basic. Whilst the pool area was nice, the sun loungers were dirty and i had to wash off the bird poop myself. Food was basic, but they had only just re-opened after the lock down so its expected. Make sure you bring trousers for an evening for the restaurant, there's no mention of it on the hotel regulations but I got tuned away!
Stayed 3 nights in Jul 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous time spent at this hotel. Staff were great and made our stay here perfect. Great location too, right by the beach or you could spend your day relaxing around the pool. Highly recommend. We will be back.
Stayed 13 nights in Sep 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for beach lovers, quality hotel
Pros: beach not full of people; clean and comfortable rooms; quality food; great hotel for vacationers that just want to stay put and enjoy the beach and pool. Potential Areas for Improvement: WIFI, re-opening indoor dining restuarant for lunch, pay per view movie options in room. Summer 2019 was our second visit to this hotel. The location is excellent for beach lovers. There are limited hotels in the area and, as a result, the beach immediately in front of the hotel has significantly less people than other areas in Playa de Muro, a big plus as the beach feels "private". The hotel is clean with comfortable rooms. The room cleaning service and customer service in general is excellent. Food is high quality, although they no longer offer an indoor restaurant for lunch which is a bit disappointing. Our daughter enjoyed the Kid's club activities. The evening entertainment is good. Overall, the hotel offers a solid value and quality proposition for families who want to stay in one place to enjoy the beach, pool, and provide the kids with some activities. If you prefer a location with lots of restaurants, bars, and shops in walking distance, then I don't recommend this hotel. If we return to Mallorca, we'll stay at this hotel again.
Stayed 8 nights in Jul 2019

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please note this hotel is advertised as 5 star hotel but does not provide a 5 star service. The rooms are so dated you could be confused that u have gone back in time to the 80’s. The bathroom still has a shower combi which would never be accepted in 5 star hotel . The tiling has never been updated and I have never seen actual tiles on the bedroom floor for a long time. So don’t drop your mobile phones There is actually no point in having walls between the hotels rooms as you can hear everything from other rooms . No complimentary water is provided in this hotel you have to visit the local shop or pay for water at the pool bar. The external walls haven’t seen a lick of paint since the last millennium . The swimming pool area has different types of sun beds of which some require a daily payment of €50 per day yes sun beds around the pool not on the beach. No ones uses these, apart from the owners friends, but they take up half the space around the pool! Also be warned inflatables are banned in the pool. There are hardly any sun parasols around the pool and as usual they are in high demand first thing in the morning . The owner has not bothered to purchase more parasols to meet the demand. The WiFi is free if you are willing to accept less than speed of 1mb or you can always pay for the premium WiFi’! Please do not waste your money on such a dated hotel where the owner is just interested in your money and is unwilling to invest any of it back into the hotel
Stayed 8 nights in Jul 2019