Terrace/patio

Reviews of Hotel Arooma

Hotel Arooma
Pferdeschwemmgasse 1-3, Erding, BY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 436 out of 775 reviews" "
Rating 8 - Good. 293 out of 775 reviews" "
Rating 6 - Okay. 36 out of 775 reviews" "
Rating 4 - Poor. 7 out of 775 reviews" "
Rating 2 - Terrible. 3 out of 775 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Lacey

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
This might have been the smallest hotel room I’ve ever seen. Fine for putting your head to the pillow before catching a flight but hopefully you don’t have to open a suitcase while you’re there because there is no where to put it. Service was ok but desk closes at 4pm so be prepared for that and check your emails while you travel or you’d be stuck without late check-in instructions.
Stayed 1 night in Oct 2023

2/10 Terrible

Grace

Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service
No AC, phone, desk is only open 6-4. Can’t talk to anyone if you had an issue after 4pm. Tv only did German language. Was on busy street and had to have windows open to keep room somewhat cool. Asked to cxle 2 knights and was told NO. And can’t CK in early had to wait until 2pm
Stayed 3 nights in Sep 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area great place to stay.
Stayed 7 nights in Sep 2023

10/10 Excellent

Mark

Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, room was small but met our needs for one night, staff was very kind.
Stayed 1 night in Sep 2023

10/10 Excellent

Barbra

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Sep 2023

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service
Nice hotel that could be nicer without shag carpet
The receptionist at check in was friendly and moved me to another room when the 1 st room smelled of perfume. Overall the hotel was fine, I just didn't like the shag carpet. I opened the window and kept it open all night and felt better about the room. The bed was comfy. The Breakfast Buffet was delicious and the server was delightful. It opened at 6:30 which was perfect for my early flight at 9:15. Easy location to Erding center and the Therme. It would be a lovely hotel with new flooring in the rooms.
Stayed 1 night in Aug 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Class
friendly staff, good breakfast clean and great location - what more can be said
Stayed 4 nights in Jul 2023

10/10 Excellent

Juan Antonio

Stayed 1 night in Jul 2023

10/10 Excellent

Simon

Stayed 2 nights in Oct 2022

8/10 Good

Leanne, North Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the Munich airport
Stayed 1 night in Sep 2022

10/10 Excellent

peter

Stayed 3 nights in Sep 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Room was fairly nice however, bathroom had a glass door and an interior window with no curtain. Gave us no privacy. Ordered an early morning taxi that never showed up. Had to ask kitchen worker for help ordering a new one.
Stayed 1 night in Sep 2022
Response from sz on 20 Sept 2022
Dear Mrs. Griffin,thank You for Your rewiev. We are sorry that You dint like the bathroom in Your Suite - it ist the only one with a glass door.We orded You the taxi - unfotunatly the taxi driver thought it was for monday morning and he showed up at monday at six oclock. We are verry sorry for that.Hope You and Your friend had a nice flight back home.Kind regardsYour Arooma Team

10/10 Excellent

David, Champaign

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and great breakfast!
Stayed 1 night in Aug 2022
Response from sz on 23 Aug 2022
Dear David, thank You very much!Kind regardsYour Arooma Team

8/10 Good

Talitha, Boxtel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good: excellent breakfast, very friendly staff at reception and breakfast, clean room. Less: we booked a small room that was fine, but it als meant a very small bed (120 cm). I did not know that, afterwards I looked into it, but I couldn't see anywhere that this was a very very small bed. So I would book this hotel again, but now I know of the bed size I would book a room with the notification big bed, because that is the normal size...And On the picture of the hotel there's a cosy terrace but in real life there wasn't a terrace or outside. That was very disappointing, so after dinner in the village you had to go up your room and I couldn't sit anywhere with my family.
Stayed 2 nights in Aug 2022
Response from sz on 23 Aug 2022
Dear Mrsa. Talitha, thank You very much for Your nice words.The beds are 140cm breit but just in that one room - in all the others You have normal beds.We had a terrace but we had to make parkplaces of it.Thank You very much!Kind regardsYour Arooma Team

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for the price!
Stayed 1 night in Jun 2022

10/10 Excellent

Karin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are relatively small and decor looked like a leftover from the seventies, but everything was very clean, breakfast buffet was fabulous and staff was very nice! Probably wouldn’t recommend for a longer stay, but for a night before heading to the airport it was perfect!
Stayed 1 night in Jun 2022
Response from SB on 17 Jun 2022
Dear Karin, thank you for your feedback. Best regards Hotel Arooma

10/10 Excellent

joachim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice. No issues with stay.
Stayed 1 night in May 2022
Response from SB on 17 Jun 2022
Lieber Joachim, vielen Dank für Ihre kurze Bewertung mit tollen Punkten. Herzliche Grüße Ihr Team Hotel Arooma

4/10 Poor

Shlomo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from sz on 5 Jun 2022
Dear Mr.Shlomo, we are sorry to hear that You were not happy with Your stay at Arooma. You should have say something to us - perhaps we could help or improve. Kind regards from Erding

10/10 Excellent

Donal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located hotel thats very clean
Friendly staff and centrally located hotel which is spotless. The breakfast is great and complemented by the incredibly helpful lady who manages the breakfast area so well.
Stayed 4 nights in May 2022
Response from SB on 17 Jun 2022
Dear Donal, wow, thank you so much for your kind feedback. We are very happy about your words. Best regards Hotel Arooma

10/10 Excellent

Fiodor

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel Arooma was closed, and we were given an option to stay in 'Gasthaus & Hotel zum ERDINGER Weißbräu'. It was really nice overnight stay in the hotel of famous Bavarian brewery. Restaurant was also nice with the good selection of Erdinger beer. Breakfast was also good.
Stayed 1 night in Jan 2022

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay in Erding before flying out
Really great little hotel near the city center of Erding which was just a quick 15min drive to the Munich Airport. Very modern and close to restaurants. The staff was absolutely amazing! Super friendly and the breakfast in the morning was really delicious.
Stayed 1 night in Dec 2021

10/10 Excellent

gunther

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well organized, good breakfast
Stayed 1 night in Oct 2021
Response from sb on 25 Oct 2021
Dear Guest, thank you for your kind feedback. We are very happy about your words. We hope we see you soon. Best regards Your

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wha a charming place! The staff were amazing, friendly and welcoming.
Stayed 1 night in Mar 2020
Response from sz on 19 Mar 2020
Dear Mr. Bryce,thank You so much for Your great review. We are glad that You liked our stay and we hope to welcome You again. Please take care. Kind regards Your Hotel Arooma Team.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice room, fabulous breakfast buffet! The staff was very friendly as well... The only thing we did not particularly like was that the bathroom had a glass door and a large glass window leaving no privacy at all when using the toilet... A curtain or blinds would remedy that, though.
Stayed 1 night in Feb 2020
Response from sz on 4 Mar 2020
Dear Guest, thank You so much for Your great review. We are glad You liked your stay und hope to welcome You again. Kind regards Your Hotel Arooma Team.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from sz on 2 Feb 2020
Sehr geehrter Gast, vielen Dank für die nette Bewertung. Mit freundlichen Grüßen, Ihr Hotel Arooma Team.

10/10 Excellent

JACK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brief stay at Arooma
Short break to Erding Spa and Erdinger Brewery. Hotel worked just fine, great breakfast and friendly helpful staff.
Stayed 3 nights in Dec 2019
Response from sz on 6 Jan 2020
Dear Mr.Jack, thank You very much for Your great Review. We hope to welcome You one more time once in Erding again. Kind regards, Your Hotel Arooma Team.

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hostess Samantha
This hotel is wonderful with delicious breakfast with a great variety of choices. But what actually stood out was exemplary service provided by Samantha who greeted us upon arrival. She did exactly what's expected from a front desk person at any type of hotel – be it a small boutique hotel or a global chain establishment: friendliness, effectiveness, and professionalism. Thank you Samantha and Hotel Arooma
Stayed 1 night in Sep 2019
Response from sz on 29 Dec 2019
Dear Mr. Eugene, thank You so much for Your great review! We are really happy that You liked Your stay and that You felt welcome. We hope, once again in Erding, that You will visit us again. Thank You one more time. Kind regards, Your Hotel Arooma Team.

8/10 Good

Liza

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent but not for airport travel.
The hotel is great overall, but not close to the airport. It will cost you 32€ to take a taxi.
Stayed 1 night in Dec 2019
Response from sz on 25 Dec 2019
Dear Mrs. Lisa, thank You so much for Your nice rewiev. 5 Minutes on foot from us You do habe a bus - goes directly to the Airport and one ticket is 5,80€. WIth the car You reach the Airport in 15 Minutes. Kind regards, Your Hotel Arooma Team.

10/10 Excellent

Sergejs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Very good
Stayed 3 nights in Dec 2019
Response from sz on 18 Dec 2019
Dear Mr. Sergejs, thank You so much for Your great review! Kinf regards, Your Hotel Arooma Team.

10/10 Excellent

Ivo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from sz on 21 Nov 2019
Sehr geehrter Herr Ivo, vielen Dank für die tolle Bewertung. Mit freundlichen Grüßen, Ihr Hotel Arooma Team.

10/10 Excellent

Sungjae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with reasonable price
Nice to stay with reasonable price. Good access to Therme Erding, Erdinger tour by local bus. Nice breakfast.
Stayed 2 nights in Aug 2019
Response from sz on 16 Nov 2019
Dear Mr. Sungjae, thank You so much for Your great Review. We are glad that You liker our Town and Hotel and hope to welcome You again. Kind regards, Your Hotel Arooma Team.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
¡PERFECT LIL HOTEL!
The hotel was very cute and roomy. I got ready too late so didn't have a chance to check out the self service breakfast, because I had rush to walk to the bus station. It was a beautiful hotel. I was VERY pleased. Unfortunately, I did not get Croatian girl's name, the receptionist, but she was very friendly and funny and helpful too! Nice experience with Arooma and 1st time in Erding. And I love that I didn't have to walk too far (5 minutes or so, with my limp) for the nonstop bus to the airport!
Stayed 1 night in Oct 2019
Response from sz on 31 Oct 2019
Dear Mrs.Linda, thank You so much for Your great review. We are glad, that You liked Arooma and Erding! You were also very nice and I was delight to have such a nice conversation with You. I hope You had a nice flight back home. Kind regards, Samanta and Your Hotel Arooma Team.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good clean place to overnight. Heating only.
Stayed 1 night in Oct 2019
Response from sz on 12 Oct 2019
Dear Guest, thank You for Your nice review. Kind regards, Your Hotel Arooma Team.

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Quick overnight before flying back to the USA
The breakfast here is AMAZING! The room was small but manageable.
Stayed 1 night in Oct 2019
Response from sz on 12 Oct 2019
Dear Mrs.Lori, thank You for Your nice review. We are glad, that You had a nice time at our hotel and that You liked the breakfast. Kind regards, Your Hotel Arooma Team.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019
Response from sz on 13 Oct 2019
Sehr geehrter Gast, vielen Dank für Ihre nette Bewertung. Mit freundlichen Grüßen, Ihr Hotel Arooma Team.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and easy to travel to Munich. The town of Erding was beautiful and good facilities
Stayed 6 nights in Sep 2019
Response from sz on 4 Oct 2019
Dear Guest, thank You very much for Your nice Review. We are glad, that You liked Your stay. Kind regards, Ihr Hotel Arooma Team.

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from sz on 4 Oct 2019
Dear Guest, thank You for Your nice review. Kind regards, Your Hotel Arooma Team.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was basic with good location near city and airport. Breakfast was good and staff very friendly. Parking garage was great.
Stayed 1 night in Sep 2019
Response from sz on 4 Oct 2019
Dear Guest, thank You for Your nice review. We are glad, that You liked Yout stay. Kind regards, Your Hotel Arooma Team.

8/10 Good

janet

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Filthy carpets
The carpet in our room was very dirty with considerable stains ...very old green shag carpet that should have been replaced ages ago
Stayed 1 night in Sep 2019
Response from sz on 29 Sept 2019
Dear Guest, thank You for Your Review. The carpet is already replaced, but every day everybody walks in shoes. We also clean them every month. We are sorry that Your was dirty. Kind regards, Your Hotel Arooma Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern hotel with attractive rooms, very comfortable beds and excellent breakfast.
Stayed 2 nights in Sep 2019
Response from sz on 25 Sept 2019
Dear Guest, thank You so much for Your kind review. Kind regards, Your Hotel Arooma Team.

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from sz on 14 Sept 2019
Dear Mr.Andrew, thank You so much for Your great review! Kind regards, Your Hotel Arooma Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, cosy small town full of history, small shops and places to wine and dine.
Stayed 2 nights in Sep 2019
Response from SB on 12 Sept 2019
Dear guest, thank You so much for Your kind review. We wish you all the best. Best regards Your Team Arooma

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and clean place to stay.
We enjoyed our stay at Hotel Arooma and surrounding areas.Because we got there about 4 PM,we were a little confused when we got there because no one was around to help us get in to the hotel.We called the phone number we had on our reservations and were quickly helped.But it's still a little disconserting after travelling all day!Your breakfast was very tasty,fresh and hot.Lots of choices tooThe staff at the breakfast were very helpful too.They brought out the gluten free bread quickly.Tabitha at the front desk was very helpful in getting us to Munich the quickest and cheapest way on the train.Samantha was also great at answering questions.It's a very nice quiet hotel and we enjoyed our stay!
Stayed 3 nights in Aug 2019
Response from sz on 23 Aug 2019
Dear Mr.Thomas, thank You so much for Your great review! You arrived at sunday when the rezeption works till 4PM and we tried to contact You and give You all the informations, but we are glade You arrived well and that everything was fine! Till the next time in Erding! Kind regards, Your Hotel Arooma Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, quite area, staff is nice and good breakfast.
Stayed 2 nights in Jul 2019
Response from sz on 11 Aug 2019
Dear Guest, thank You so much for Your great review! Till the next time in Erding. Kind regards, Your Hotel Arooma Team.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Clean place. Good breakfast. Bed a little bit too soft
Stayed 4 nights in Jul 2019
Response from sz on 6 Aug 2019
Dear Guest, thank You so much for the nice review. Have a nice day and till the next time in Erding. Kind regards, Your Hotel Arooma Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from sz on 3 Aug 2019
Lieber Gast, vielen Dank für die tolle Bewertung! Mit freundlichen Grüßen, Ihr Hotel Arooma Team.

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was very unclean and an extremely small room for the price. The breakfast was subpar, but good coffee. Staff were great and helpful.
Stayed 1 night in Jul 2019
Response from sz on 21 Jul 2019
Dear Guest, we are sorry that You didn`t feel comfortable. You should come to the rezeption and show us what was dirty. We clean the whole hotel and every room every day. We have smaller and bigger rooms (we are a little hotel in the city center) and for the price of the breakfast (7,50€) you do recieve really a lot of good and fresh things. Have a nice week. Kind regards, Your Hotel Arooma Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very well equipped rooms, great breakfast
Stayed 1 night in Jul 2019
Response from sz on 19 Jul 2019
Dear Guest, thank You so much for the great rewiev! We hope You will visit us again! Kind regards, Your Hotel Arooma Team.