Ratings based on 2,456 Verified Reviews

4.1 out of 5
92% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller

Colorful hotel close to main station

Posted 19-May-2017
Pros: Staff were pleasant, the breakfast was good. There is a full-service bar in the lobby.
Location: It is close to the station and close to old town. Lots of shops and restaurants within easy walking distance.
The hotel is quirky, with interesting art and décor. The room was pretty compact for two people, but manageable. It is close to the main train station and relatively close to the Old Town. There are plenty of restaurants and shopping nearby.
5 out of 5
Recommended
for Everyone
by A verified traveller from Reading, England

Lovely hotel near main train station

Posted 12-May-2017
I stayed for two nights and as soon as I arrived the staff were very friendly and amazing! It was too early to check in so held my luggage and showed me to toilets and offered to help with any sight seeing I wanted to do over the next three days. When arriving in my room later in the day, I was amazed how big it was, how comfy the beds were and the cleanliness! Also due to the building work, they left a tray of "treats" as a thank you which went a really long way! The only thing I think could be improved was the breakfast - the food was great however the staff were quite nervous to answer any questions. But still I enjoyed it! Would definitely come back here if I'm ever back in Munich
5 out of 5
Recommended
for Everyone
by A verified traveller from Dallas Tx

Good accommodations with great sergice

Posted 27-Apr-2017
Had a nice visit to Munich because of good location near train station. Staff was very helpful. The complimentary buffet breakfast was an added bononus.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Apr-2017
Staff were truly excellent - very friendly, helpful and professional. breakfast was good too. Room was slightly too warm for my taste, but did cool down.
3 out of 5
by A verified traveller

Posted 05-Apr-2017
Pros: excellent staff - they were very helpful with all of our requests.
Cons: the mattress was really hard, pillows were not comfy, room was dusty (although the cleaning was done regularly)
Location: location is good -- a couple of minutes walking from the central station.
See the comments below. excellent staff - they were very helpful with all of our requests. the mattress was really hard, pillows were not comfy, room was dusty (although the cleaning was done regularly) location is good -- a couple of minutes walking from the central station.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Value Hotel near train station

Posted 07-Mar-2017
I arrived early on a Friday morning....I was able to stay in the lobby and was most comfortable and i could witness the super friendliness and helpfulness of the staff, About 11 30 I told one clerk that i would like to leave my bag and come back later to check in ....He went out of his way to be helpful and found a room that was already available and let me check in early, In addition he was extremely helfpul in showing me on a map the places etc where I needed to etc. Congratulations to all the staff who obviously enjoy their work. A plus plus! Brian Johnston Canada
5 out of 5
by Eleanor R

Solid 3-star hotel

Posted 18-Feb-2017 on Hotels
As a 3-star hotel, I give it 5 stars! Very friendly and helpful staff, solid breakfast buffet, excellent location is a short walk from the main train station. Staff were very helpful when I had a package delivered to the Hotel's address. Personalised service, nothing was too much trouble. Room was comfortable and very clean, but not glitzy/luxurious. Great bathroom!! Art in hallways and lobby is cool. Will absolutely stay here again, and will recommend to friends.
5 out of 5
by Ken

Posted 15-Feb-2017 on Hotels
excellent stay - the only minor issue was a little noise from the hallway with people coming in after we went to sleep
3 out of 5
Recommended
for Everyone
by A verified traveller

Our booking -

Posted 06-Feb-2017
Pros: The location is great. In walking distance to the main train station.
After I completed the booking it said we were booked in the annex and there was no elevator. When we arrived they showed us the room which was nice but up three flights of narrow stairs. They were very happy to move us to the main hotel.
3 out of 5
by Helen

Beware noisy building work!

Posted 01-Feb-2017 on Hotels
Lovely hotel near the station with a great breakfast. Unfortunately there was huge scaffolding covering our window and we were woken up by loud drilling and hammering which started at 7am and continued on. No warning of the building work on the website and it has clearly been going on for quite a while. When we spoke to the staff they said it didn't normally start until 10am! I'm glad we had only booked one night, there was no way you could sleep through it. Not impressed.