We wanted a base for a city centre break in Munich, and the hotel does this well. It is a couple of streets from the main station/Hauptbahnhof - approx. 10 minutes walk. There was a small problem with the room when we arrived, but this was sorted-out quickly (we were given another room). The breakfast buffet is great - staff are very helpful & friendly - a good way to prepare for a day around the city. Room was comfortable, and the heating was good (we were there just before Christmas).
We were in the annex building, rather than the main hotel, so extra lift and walk outside needed - not a problem for us, but might have be for others.