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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, down duvet, minibar, in-room safe

Guest reviews

4.6/5 Wonderful
692 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Pet Friendly
Air conditioning
Spa

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationU.S. Consulate General4 min walk
Popular LocationMMRDA Grounds18 min walk
Popular LocationPhoenix Market City Mall4 min drive
AirportMumbai (BOM-Chhatrapati Shivaji Intl.)20 min drive

Choose dates to view prices

  • Junior Suite, 1 King Bed

    Room amenities

    • 516 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed
  • Luxury Room, 1 King Bed

    Room amenities

    • 377 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsLuxury Room, 1 King Bed
  • Luxury Room, 2 Single Beds

    Room amenities

    • 409 sq ft
    • Sleeps 4
    • 2 Single Beds
    More detailsLuxury Room, 2 Single Beds
  • Club Room, 1 King Bed (Club Millésime)

    Room amenities

    • 377 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsClub Room, 1 King Bed (Club Millésime)
  • Club Room, 2 Single Beds (Club Millésime)

    Room amenities

    • 409 sq ft
    • Sleeps 4
    • 2 Single Beds
    More detailsClub Room, 2 Single Beds (Club Millésime)
  • Presitge Suite

    Room amenities

    • 828 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsPresitge Suite
  • Opera Suite

    Room amenities

    • 614 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsOpera Suite

About this area

Mumbai

Located in Mumbai, Sofitel Mumbai BKC is connected to the airport. Mt. Mary Church and Bandra-Worli Sea Link are notable landmarks, and travellers looking to shop may want to visit Phoenix Market City Mall. Looking to enjoy an event or a match while in town? See what's going on at MMRDA Grounds.
Visit our Mumbai travel guide
View in a map
Popular Location

What's nearby

  • U.S. Consulate General - 4 min walk
  • MMRDA Grounds - 18 min walk
  • Phoenix Market City Mall - 4 min drive
  • Mt. Mary Church - 8 min drive
  • Lilavati Hospital - 15 min drive

Getting around

  • Mumbai Kurla Station - 3 min drive
  • Saki Naka Station - 5 min drive
  • Mumbai (BOM-Chhatrapati Shivaji Intl.) - 20 min drive

Restaurants

  • Pondichery Cafe — 1 min walk
  • Artisan — 1 min walk

About this property

Sofitel Mumbai BKC

5-star luxury hotel connected to the airport in Bandra Kurla complex
5 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 5 bars/lounges, a 24-hour health club and a poolside bar. All 302 individually decorated rooms provide free WiFi, free wired Internet and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include minibars, premium bedding and LCD TVs.
Sofitel Mumbai BKC offers 302 forms of air-conditioned accommodation with minibars and laptop-compatible safes. This individually decorated and furnished accommodation includes day beds. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.
Sofitel Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Awards and affiliations

  • Sofitel Mumbai BKC is listed in the 2017 Condé Nast Traveller Top 100 List.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Bureau Veritas (Accor Hotels)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free covered self parking
  • Free covered valet parking
  • Parking height restrictions apply
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: INR 1500 per person
  • 5 restaurants and 2 coffee shops
  • 5 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Lifeguards on site
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Hindi

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference centre

Outdoors

  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Feather duvet
  • Down comforter
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • TV/satellite channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and anytime
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to get details
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.
Children are not permitted in the Club Millésime Business Lounge.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of INR 3000 per pet, per stay

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for INR 1500.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: INR 1500 per person (approximately)
  • Airport shuttle fee: INR 2500 per vehicle (one way)
  • Pet fee: INR 3000 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: INR 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-out is available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 48 hours between bookings
The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Sofitel Mumbai BKC Hotel
Sofitel BKC Hotel
Sofitel Mumbai BKC
Sofitel BKC
Sofitel Mumbai Bkc Hotel Mumbai (Bombay)
Sofitel Mumbai BKC Hotel
Sofitel Mumbai BKC Mumbai
Sofitel Mumbai BKC Hotel Mumbai

Frequently asked questions

Can I cancel my reservation for free at Sofitel Mumbai BKC and receive a full refund?
Yes, Sofitel Mumbai BKC offers free cancellation on select room rates, because flexibility matters! Please refer to Sofitel Mumbai BKC cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Sofitel Mumbai BKC pet-friendly?
Yes, pets are allowed at this property. There's a fee of INR 3000 per pet, per stay.
How much is parking at this property?
Self-parking and valet parking are free at this property.
What time is check-in at this hotel?
Check-in is from 3:00 PM to anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at this property?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Does Sofitel Mumbai BKC provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of INR 2500 per vehicle, one way, applies.
Where is this hotel located?
This family-friendly Mumbai hotel is located near the airport, within a 5-minute walk of Bandra Kurla Complex and U.S. Consulate General. MMRDA Grounds and Phoenix Market City Mall are also within 3 mi (5 km). Mumbai Kurla Station is 22 minutes by foot.

Guest reviews

Overall score and ratings for Sofitel Mumbai BKC

4.6
Wonderful
5 - Excellent
510
4 - Good
130
3 - Okay
30
2 - Mediocre
15
1 - Poor
7
4.7
Cleanliness
4.6
Service and Staff
4.6
Amenities
4.6
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Apr 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Fabulous rooms especially liked the way the bathroom was appointed. The bar prices are extortionate.

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Excelkent

    It was amazing. Such a friendly hotel

    Stayed 8 nights in Feb 2020

    1/5

    • Disliked: Cleanliness, staff & service, room comfort
    Don’t stay at the Sofitel BKC Mumbai.

    This is the worst hotel I have ever stayed in. In my entire life. The second night I was there I kept getting harassed by staff continuing to ask what my room number was. The next night I was severed cold food, I was told by the staff it would take too long to make a few chapaties. My food went cold and I went back to a completely dirty and in serviced room. When I confronted the duty manager he told me I requested not to have it cleaned. Who in there right mind does that ?!?!??. At 7 am after a long argument they gave us two rooms to “rest in”. By the evening when I got back, I was stopped by a deputy front desk manager “Ami”. I told what happened,she wasted two and a half hours of mine stopping me from eating and taking my evening meds. After her sitting there listening to me she said I was also to blame for the the incident and asked me to check out , all because I complained that my room was dirty and they were providing a bad service. They made my stay hell, I checked out early as the manager Niten could of used his discretion and waited till the following morning to ask me to pay a laundry bill which could of been done on the morning as it was £200 and I wanted to check it, however ended up in an argument and us checking out. I would never go back or recommend them EVER!. They over charge for everything, there are much better hotels near by.

    Stayed 5 nights in Feb 2020