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"Serena is expensive but it’s a great spot to “land” when you come to Kampala. The grounds are fantastic, the pool is excellent, and the service is great. Centrally located, high security - a great place to stay when you’re in Kampala. "

"Good "

"Great staff very welcoming and professional 5 star to them . I was in Hilton only under 1 night so i was not in gym or pool or eat breckfast ,but room was good as location and i will for sure live there next time ."

"Pool was out of service and the internet was unstable. Staff are polite and welcoming, rooftop restaurant has a great view and food."

"NEW HOTEL, VERY CLEAN AND SAFE PLACE."

"Checkin is 2-3pm, not 11am as per Expedia. Too conservative on resources, water dispensers are switched off, a/c is off in some rooms like gym, bathrooms didn’t smell good or fresh, etc Price was decent though considering alternatives. "

"Very smart and responsive staff"

"Nice stafff"

"My was mess and I will never stay again the property, electricity was on off, dust, noisy and I sent you email the first day but no answer "