The front desk person was very friendly & helpful, even though the room we paid for was not the one they had on their records, we did end up receiving what we paid for. (as far as the room was concerned). We went to the restaurant to eat & the staff was very rude & unfriendly & when we decided not to eat because of their rudeness, they spoke profanity to us. We paid for breakfast & the front desk said they would have a "to go" bag made up for us because of our early departure, but we received nothing. Room was clean & acceptable.