Mount Conero

Strange service interaction at breakfast. Apparently I did not sit at the "designated" table for my room. There were number cards on some of the tables but I did not see at first. I can't imagine why this is even neccessary. I travel for business 3 months a year and have never seen such a system for hotel breakfast. This was a very big empty dining room with many tables and few guests. When one of the employees saw that I apparently did not sit at the very specific table, she made me pick up my food after I began eating and walk all the way across the room, maybe 25 meters to another table. What kind of service is this? Was that neccessary? Is it how you properly treat a guest? I'll remind you that the giant room was nearly empty from the time I arrived and left. She did this in a cold manner. Throughout the rest of the 20 minutes that I sat at the "correct" table, never saw another employee to ask for coffee. This is not anywhere near the level of service I would expect from a 4 star hotel and for this price. Will be certain to avoid this hotel when I return.

We had a wonderful stay in one of the newly remodeled suites. It was more than enough space for us and our two young girls and we loved the soaking spa and balcony! Breakfast was a really nice addition and the customer service and friendly staff made it a very relaxing and enjoyable stay. Excellent location!

Superb in every way. Parking abs breakfast included. Staff, especially Alexandra on front desk were very helpful and professional. We were offered an upgrade and room change when a tap wouldn't stop dripping. Only disappointed. Pool closed permanently.