Title: Vitoria Palace Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Vitoria Palace Hotel Hotel in Mossoro with free breakfast and fitness centre ![Terrace/patio](https://images.trvl-media.com/lodging/22000000/21400000/21397100/21397048/0d26e941.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/22000000/21400000/21397100/21397048/ff046c50.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/22000000/21400000/21397100/21397048/c77dc71f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, free pool cabanas, pool loungers](https://images.trvl-media.com/lodging/22000000/21400000/21397100/21397048/423aca53.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/22000000/21400000/21397100/21397048/9738377e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Vitoria Palace Hotel welcomes guests with a hearty breakfast buffet and a poolside bar perfect for afternoon refreshments. Visitors appreciate the sauna and steam room for post-sightseeing relaxation, while the garden provides a quiet spot to enjoy the WiFi connection. 8.8 Excellent ## Popular amenities - Bar - Breakfast included - Gym - Pool - Room service - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov 29 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=21397048&PinnedHotelID=21397048&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=21397048&PinnedHotelID=21397048&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 30 - Dec 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=21397048&PinnedHotelID=21397048&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=21397048&PinnedHotelID=21397048&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=21397048&PinnedHotelID=21397048&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=21397048&PinnedHotelID=21397048&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=21397048&PinnedHotelID=21397048&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=21397048&PinnedHotelID=21397048&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room | Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/22000000/21400000/21397100/21397048/11479d70.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 7.8 Good 15 reviews ### Highlights Air conditioning TV Private bathroom Hairdryer Minibar Cable channels In-room safe Desk - Sleeps 2 - 1 Double Bed ![Luxury Room | Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/22000000/21400000/21397100/21397048/4f1d59e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room ### Highlights Air conditioning Free rollaway/extra beds TV Private bathroom Hairdryer Minibar Cable channels In-room safe - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMossoro-Hotels-Vitoria-Palace-Hotel.h21397048.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMossoro-Hotels-Vitoria-Palace-Hotel.h21397048.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-5.17301%2C-37.36258&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=PVQe7JoArRDshPReU7lS0AvUr4g=) R. José Lucas Neto 1100, Nova Betânia, Mossoro, RN, 59612-085 #### What's nearby - Partage Shopping Mossoró - 2 min drive - 1.2 miles - Elizeu Ventania Arts Center - 4 min drive - 1.9 miles - Ginasio Pedro Ciarlini - 4 min drive - 1.9 miles - UFERSA - 8 min drive - 3.4 miles - UERN - Central Campus - 8 min drive - 3.6 miles #### Getting around - Mossoró Airport (MVF) - 11 min drive #### Restaurants - ‪motel eros - ‬7 min walk - ‪Restaurante Sabores da Vida - ‬8 min walk - ‪Maracanã - ‬10 min walk - ‪Ozete Marmitaria - ‬8 min walk - ‪Casa do Açaí - ‬14 min walk ## About this property ### Vitoria Palace Hotel Property highlights You can look forward to a free breakfast buffet, a poolside bar and a terrace at Vitoria Palace Hotel. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services. You'll also find perks such as: - An outdoor pool, along with free cabanas and sunloungers - Free self-parking - Newspapers in the reception, a lift and wedding services - A TV in reception, 1 meeting room and a banquet hall Room features All 93 rooms offer comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with showers and hairdryers - TVs with cable channels - Daily housekeeping, desks and phones ## Similar properties ![Waterslide](https://images.trvl-media.com/lodging/4000000/3010000/3006400/3006333/a030deb1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Thermas Hotel Mossoró Mossoro - Pool - Breakfast included - Pet-friendly - Kids pool 8.6 Excellent 565 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=3006333&PinnedHotelID=3006333&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/22000000/21400000/21396600/21396561/61bd9d40.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Garbos Trade Hotel Mossoro - Pool - Breakfast included - Pet-friendly - Kids pool 9.0 Wonderful 342 reviews £34 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=21396561&PinnedHotelID=21396561&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/93000000/92990000/92980900/92980857/3d3177d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villaoeste Mossoro - 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Pool - Breakfast included - Free WiFi - Air conditioning 8.8 Excellent 59 reviews £39 includes taxes & fees 11 Dec - 12 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=21525864&PinnedHotelID=21525864&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/45000000/44480000/44475400/44475337/e0c3d091.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chale Executivo Apart Hotel Mossoro - Pool - Pet-friendly - Parking included - Free WiFi 10 Exceptional 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=44475337&PinnedHotelID=44475337&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/35000000/34180000/34174900/34174884/313faf78.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Executivo Boulevard Mossoro - Parking included - Free WiFi - Restaurant - Air conditioning 8.0 Very good 25 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=34174884&PinnedHotelID=34174884&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/22000000/21400000/21397200/21397114/w767h423x0y0-de578866.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casablanca Mossoro - Breakfast included - Parking included - Free WiFi - Restaurant 8.0 Very good 2 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=21397114&PinnedHotelID=21397114&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/69000000/68640000/68637100/68637004/d679d263.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Studio Lux West Flat Mossoró - Pool - Kitchen - Washer - Pet-friendly £40 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=68637004&PinnedHotelID=68637004&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 6 AM to 10 AM - A bar/lounge - A poolside bar - A restaurant ### Things to do - Billiards/pool table - Gym - Outdoor pool - Sauna - Steam room - TV in common areas ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Newspapers in lobby - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Wedding services ### Business services - Business centre - Conference centre - Meeting room ### Outdoors - Free pool cabanas - Garden - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - Lift - Low-height counter and sink - Raised toilet seat - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk ### More - 1 building - 3 floors - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Desk - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. ### Property is also known as Vitoria Palace Hotel Mossoro Vitoria Palace Mossoro Vitoria Palace Hotel Hotel Vitoria Palace Hotel Mossoro Vitoria Palace Hotel Hotel Mossoro ## Frequently asked questions ### Does Vitoria Palace Hotel have a pool? > Yes, this property has an outdoor pool. ### Is Vitoria Palace Hotel pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Vitoria Palace Hotel? > Self-parking is free at this property. ### What time is check-in at Vitoria Palace Hotel? > Check-in start time: 2:00 PM; check-in end time: midnight. ### What time is check-out at Vitoria Palace Hotel? > Checkout is at noon. ### Where is Vitoria Palace Hotel located? > Situated in Mossoro, this hotel is 1.2 mi (1.9 km) from Partage Shopping Mossoró and within 3 miles (5 km) of Elizeu Ventania Arts Center and Teatro Municipal. Parque da Crianca and Memorial da Resistencia are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Vitoria Palace Hotel Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 98 8 - Good 44 6 - Okay 17 4 - Poor 8 2 - Terrible 1 ### 9.0/10 Cleanliness ### 9.2/10 Staff & service ### 8.8/10 Amenities ### 8.6/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### Thyago 3 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente estadia! Fiquei muito satisfeito com minha experiência neste hotel. Tudo estava novinho, transmitindo conforto e cuidado. As toalhas e os lençóis eram de ótima qualidade, muito limpos e cheirosos. O café da manhã foi um verdadeiro destaque – variado, saboroso e bem servido. Com certeza voltaria e recomendo a todos que buscam hospedagem de qualidade! ##### Thyago Stayed 1 night in Jul 2025 ### 6/10 Okay #### Antonio 3 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Negocios. Necessita manutenção nos quartos para remover mofo. E manutenção no ar condicionado ##### Antonio Stayed 1 night in Jul 2025 ### 8/10 Good #### Celso 8 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Tudo ótimo, só o ar condicionado poderia ser um mais moderno para ficar no mesmo nível do hotel. ![](https://a.travel-assets.com/ugc/hotel-reviews/674d03ef-3f0d-42d3-9109-f029c9d556f8-1749395039748.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/98944d2c-7b30-4978-9bed-9da5f546a9df-1749395040643.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Celso Stayed 1 night in Jun 2025 ### 8/10 Good #### Rodolfo 4 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel tem terminal pra carregamento de carro elétrico ##### Rodolfo Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Fernanda 9 May 2025 Liked: Cleanliness, staff & service, room comfort #### Tranquilo Fui a trabalho passei pouco tempo no hotel. Tudo limpo e funcionando, atendimento atencioso, como sempre. A academia é péssima, equipamentos velhos e poucos, considerem não utilizar. ##### Fernanda Stayed 2 nights in May 2025 ### 6/10 Okay #### Verified traveller 31 Mar 2025 Liked: Cleanliness, staff & service #### PODE MELHORSR O hotel é bem localizado mas está faltando ser atualizado na parte de infra estrutura e conforto. O as condicionado n funcionava direito e as roupas de cama e banho são ruins. ##### Verified traveller Stayed 1 night in Mar 2025 ### 6/10 Okay #### Rogério 12 Dec 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Mais ou menos As roupas de cama tem um cheiro ruim Muitos pernilongos Ja o restaurante, se for pedir carne cuidado com o ponto,pois eles nao sabem a diferença entre: ao ponto e sola de chinelo. ##### Rogério Stayed 3 nights in Dec 2024 ### 6/10 Okay #### Mauro Alves Lins 11 Nov 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Atendimento Já faz um tempo que observo a equipe de recepção atender sem cortesia, mecânicos e indiferentes aos hóspedes ##### Mauro Alves Lins Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Jaqueline 12 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ótimo atendimento de todos funcionários! Quarto amplo e bem iluminado. Banheiro amplo e muito limpo. Restaurante do hotel muito bom. ##### Jaqueline Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Jaqueline 11 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Estava a trabalho na cidade, e costumo trabalhar a noite no quarto, o espaço do quarto era excelente! Bem iluminado, cama e travesseiros muito confortáveis. Restaurante do hotel muito bom! Todos funcionários que me atenderam extremamente atenciosos e gentis! ##### Jaqueline Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Aparecido Pedro 26 Aug 2024 Liked: Cleanliness, amenities, property conditions & facilities Hotel muito bom, estacionamento, Wi-Fi ótimo café da manhã ##### Aparecido Pedro Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Hamilton 27 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pare descanse siga Hotel muito bem localizado próximo a rodovia e silencioso para descanso ##### Hamilton Stayed 1 night in Jul 2024 ### 6/10 Okay #### Verified traveller 29 Jun 2024 Liked: Cleanliness, property conditions & facilities #### Viagem em família Ótimo hotel, muito bem limpo e organizado, o restaurante foi o que mais me agradou, muito espaçoso e organizado, os quartos muito confortável, pena que tinha muita muriçoca, fiquei 2 diárias, mais não dormi nada, com tanta muriçoca. O hotel fica em uma localização bem esquisita, longe de tudo, a margem de uma BR, para onde você quiser ir, tem que ser de transporte, por ser distante de tudo. Mais o hotel em si, muito organizado. ##### Verified traveller Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Antonia Lucileide 23 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Maravilhoso, super recomendo. Acomodações ampla, e limpa, amei o secador e espelho para maquiagem no banheiro 😃 funcionários maravilhosos e acessibilidade nos espaços como rampa com piso tátil e barra de apoio no banheiro. Café da manhã bem variado. ##### Antonia Lucileide Stayed 1 night in Jun 2024 ### 8/10 Good #### pilar 23 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Gostei bastante. Tudo massa ##### pilar Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Cintya 27 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gostei muito da estada no hotel. Os quartos são muito limpos e aconchegantes e os funcionários muito solícitos e educados. Destaque também para os espaços de lazer e convivência, que são muito bem cuidados. Recomendo ##### Cintya Stayed 2 nights in Apr 2024 ### 4/10 Poor #### Anderson 22 Apr 2024 Liked: Staff & service Disliked: Cleanliness Atendimento bom, funcionários prestativos. A limpeza dos quartos deixou a desejar, principalmente da roupa de cama e do quarto no geral. Controle do ar condicionado não funcionava. O restaurante do hotel, a comida leva um tempão para ficar pronta. ##### Anderson Stayed 2 nights in Apr 2024 ### 6/10 Okay #### Vinicius 20 Apr 2024 Liked: Cleanliness Disliked: Property conditions & facilities A manutenção do hotel tem que melhorar. Ficamos presos fora do quarto em razão do mal funcionamento da fechadura. O chuveiro só funcionava no quente porque o interruptor rstava quebrado. Banheiro mal ventilado. No restaurante a noite disseram que não serviam caipirinha porque não tinham tempo (?!). Embora constasse no cardápio. Só tinha mais uma mesa no restaurante que já havia sido atendida. Café da manhã bom. ##### Vinicius Stayed 2 nights in Apr 2024 ### 8/10 Good #### Francisco 7 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel muito bom. Recomendo! No geral, a minha estadia foi excelente, principalmente pela localização, tranquilidade do ambiente, pessoal prestativo e refeições de ótima qualidade. Recomendo demais!!! ##### Francisco Stayed 1 night in Apr 2024 ### 8/10 Good #### Fabiana 11 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Ambiente agradável e acolhedor. ##### Fabiana Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Graciella 5 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito bom O hotel é bom, com ótimo café da manhã e atendimento cortês. ##### Graciella Stayed 3 nights in Feb 2024 ### 8/10 Good #### Edward 4 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A estadia foi boa, com exceção do chuveiro que além de ter vazão muito pequena, a temperatura da água é baixa. ##### Edward Stayed 3 nights in Feb 2024 ### 8/10 Good #### Verified traveller 18 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### EXCELENTE. SUPERANDO EXPECTATIVAS. Inicialmente ressalto ter constatado ser um hotel que superou minhas expectativas nessa estada. Realmente encontrei um excelente hotel nos aspectos específicos de uma hospedagem, acomodações confortáveis, espaços comuns bem planejados e bem cuidados, funcionários solícitos e prontos a atenderem as necessidades dos hóspedes, segurança e localização perfeitos, enfim, um excelente hotel, em que com certeza estarei outras vezes. Entretanto para ser justo com essa avaliação devo ressaltar um ponto que requer atenção da administração do hotel, o restaurante. Embora confortável e com atendentes atenciosos deve atentar para o serviço de insumos de acordo com a descrição constante no cardápio, mesmo que para isso precise reavaliar os preços sugeridos. ##### Verified traveller Stayed 1 night in Jan 2024 ### 4/10 Poor #### Verified traveller 3 Jan 2024 Liked: Cleanliness, staff & service #### Hotelaria medíocre/sofrível!!!!! Hotelaria sofrível. Quartos com estrutura velha reformada de “qualquer jeito.” Ares-condicionados velhos e com dificuldade em gerar eficiência. Equipe de atendimento no geral boa, exceto ao solicitar um par de taças para espumante, ocasião em que a atendente informou que seria cobrado valor pelo uso, algo absolutamente descabido. Café da manhã com pães velhos e alimentos com qualidade mediana pra fraca. Estrutura geral do hotel medíocre, o que é lastimável, dado o potencial da cidade para receber hóspedes, especialmente a negócios. ##### Verified traveller Stayed 1 night in Dec 2023 ### 4/10 Poor #### Orlando Maurício 28 Oct 2023 Liked: Cleanliness Disliked: Staff & service #### Necessita melhor gerenciamento O hotel parece que tem uma gerência deficitária: o check-in foi trágico, com funcionária despreparada, arrogante e sem o mínimo de expertise no sentido de hospitalidade. O único que apresentou-se educado foi o mensageiro. O café da manhã tem ampla variedade, mas não se preocupam em repôr. Vários produtos acabavam, mesmo cedo. O isolamento acústico é péssimo, principalmente das unidades do piso térreo. Havia uma grande concentração de hóspedes adolescentes e os mesmos ficaram até altas horas fazendo barulho, mesmo a gente reclamando com a recepção. Colocam espaços de convivência praticamente na frente dos quartos do térreo. Outro ponto, a evitar essas unidades, são os clientes passando com malas e conversando a partir das 5h. Quem tiver sono leve será prejudicado. O check-out foi ágil e rápido. A equipe de limpeza foi amável. Uma formação da equipe sobre hospitalidade poderia evitar problemas. Vi vários clientes reclamando da recepção e da maneira de aborda-los. O problema do som também foi retratado por outros. ##### Orlando Maurício Stayed 3 nights in Oct 2023 ## Expedia's Latest Trends ### Hotels > [Hotels in Old Town Amsterdam](https://www.expedia.co.uk/Old-Town-Amsterdam-Amsterdam-Hotels.0-n6228564-0.Travel-Guide-Filter-Hotels) > > [Prime Hotel](https://www.expedia.co.uk/Antalya-Hotels-Prime-Hotel.h8115252.Hotel-Information) > > [Peaks Hotel & Suites](https://www.expedia.co.uk/Banff-Hotels-Peaks-Hotel-And-Suites.h3150654.Hotel-Information) > > [Villas Cyprus](https://www.expedia.co.uk/Cyprus-Villas.d45-aaVillas.Travel-Guide-Accommodation) > > [Hotel Parque das Fontes All Inclusive](https://www.expedia.co.uk/Aracati-Hotels-Hotel-Parque-Das-Fontes-All-Inclusive.h4018643.Hotel-Information) > > [TITANIC Chaussee Berlin](https://www.expedia.co.uk/Berlin-Hotels-TITANIC-Chaussee-Berlin.h13267018.Hotel-Information) > > [Mabu Thermas Grand Resort](https://www.expedia.co.uk/Foz-Do-Iguacu-Hotels-Mabu-Thermas-Grand-Resort.h564963.Hotel-Information) > > [ibis Brussels Centre Gare Midi](https://www.expedia.co.uk/Brussels-Hotels-Ibis-Brussels-Centre-Gare-Midi.h788277.Hotel-Information) > > [The Hoxton Brussels](https://www.expedia.co.uk/Brussels-Hotels-THE-Hoxton-Brussels.h83672760.Hotel-Information) > > [Golf Hotels in Zakynthos](https://www.expedia.co.uk/Zakynthos-Hotels-Golf-Hotels.0-0-d601109-tGolfHotels.Travel-Guide-Filter-Hotels) > > [Hotel Fazenda Dona Francisca](https://www.expedia.co.uk/Sao-Francisco-Do-Sul-Hotels-Hotel-Fazenda-Dona-Francisca.h21644645.Hotel-Information) > > [Hotel das Cataratas, A Belmond Hotel, Iguassu Falls](https://www.expedia.co.uk/Foz-Do-Iguacu-Hotels-Hotel-Das-Cataratas.h53288.Hotel-Information) > > [Family-Friendly Hotels in Puerto de Pollensa](https://www.expedia.co.uk/Puerto-De-Pollensa-Hotels-Family-Friendly-Hotel.0-0-d4301-tFamilyFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Seven Stars Resort & Spa](https://www.expedia.co.uk/Providenciales-Hotels-Seven-Stars-Resort-Spa.h1927524.Hotel-Information) > > [All-Inclusive Hotels in Armenia](https://www.expedia.co.uk/Armenia-Hotels-All-Inclusive-Hotel.0-0-d6140801-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [The Dog & Doublet Inn](https://www.expedia.co.uk/Birmingham-Hotels-The-Dog-Doublet-Inn.h46147061.Hotel-Information) ### Flights > [Flights from Newcastle-upon-Tyne (NCL) to Copenhagen (CPH)](https://www.expedia.co.uk/lp/flights/ncl/cph/newcastle-to-copenhagen) > > [Flights from Paisley (GLA) to Nottingham (NQT)](https://www.expedia.co.uk/lp/flights/gla/nqt/glasgow-to-nottingham) > > [Flights from Chicago (ORD) to Birmingham (BHX)](https://www.expedia.co.uk/lp/flights/ord/bhx/chicago-to-birmingham) > > [Flights from London (LHR) to Crumlin (BFS)](https://www.expedia.co.uk/lp/flights/lhr/bfs/london-to-belfast) ### Cars > [Enterprise Car Rentals In High Wycombe](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-High-Wycombe.d7772-c15.Car-Rental-Guide-Suppliers) > > [Enterprise Car Rentals In Poole](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Poole.d5659-c15.Car-Rental-Guide-Suppliers) > > [Car hire in Montego Bay](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Montego-Bay.d180106.Car-Hire-Guide) ### Packages > [Portofino Holidays](https://www.expedia.co.uk/Portofino.d4324.Holidays-City-Breaks) > > [Clacton-on-Sea Beach](https://www.expedia.co.uk/Clacton-On-Sea-Beach-Clacton-on-Sea.d553248621532509198.Attraction) > > [Glenfinnan Monument](https://www.expedia.co.uk/Glenfinnan-Monument-Glenfinnan.d6088795.Attraction) ### General > [Visit Cardonald](https://www.expedia.co.uk/Cardonald.dx6132222) > > [Visit Kendal](https://www.expedia.co.uk/Kendal.dx180820)