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"Clean, comfortable bed, well maintained rooms. Good service"

"Please note: The room was quiet and beds were particularly comfortable…Thankyou. I have sent a review this morning regarding the absence of a handbasin (or even a shelf for holding clothing before showering ) in the toilet/shower area. The review may not have reached you this morning, so if not - I spoke especially of the unsanitary situation of using the sink in the ‘kitchen’ area for washing hands following a toilet visit. This is a “clean area”- a place to make drinks, rinse/wash cutlery or crockery, - but is the same basin being used for cleaning teeth, spitting or washing hands after a toilet visit . Not good. I am shocked at this low standard and would not recommend your unit, nor return until a handbasin is provided in the toilet area. Health regulations would surely require that provision. Are they aware of this? Please improve your sanitation measures! Thankyou. Lorna Durrant. 13/8/25"