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"Very friendly staff. Great pool "

"Exceeded expectations. All staff we met were so amazing, accomodating and welcoming. We recieved answers to questions in person and via Whatsapp. Well maintained and clean room, pool and hotel. Loved the lockable fridge freezer. Good TV options if needed to stay indoors (Netflix). We had a view to the street/shops and it was nice to face the palm trees. Not noisey at all. Breakfast was good, service during breakfast was efficient and very courteous. Intimate pool section with adequate sun beds. Available umbrellas and sun umbrellas if needed."

"The ceiling fans really need to be cleaned. Mine had 2 inches of dust which was not good for my allergies. "

"This is our third time at the property. The view is unbeatable. Howler monkeys come by close. Comfortable apartments. Friendly staff. The only reason for 4 starts vs 5 is that the apartments are a bit tired and outdated. "

"The service at Fuego Lodge is second to none. The pool area is beautiful We watched a highway train of monkeys cross the roofs one evening. Download WhatsApp if you haven't already. You may need it. Will definitely consider staying there again!"

"We had a really good stay at El Sano Banano overall. The highlight was definitely the staff — everyone was incredibly friendly and welcoming. A special shoutout to Miguel at the restaurant, who was our favorite server. He went above and beyond and made our experience even better. The hotel itself was clean and well-kept, and the location is fantastic — just a short walk to the beach and right in the heart of town, which made everything super convenient. That said, there are a few smaller things that could be improved to make the stay even better. The WiFi in the room was quite slow, and the in-room safe wasn’t working. The window coverings are bamboo-style and let in a lot of light at night and early morning, plus they don’t offer much privacy from the street. At the restaurant, the food was good but a bit limited — the only protein option available was shredded chicken. For the complimentary breakfast, only one coffee is included with no refills, which felt a bit restrictive. Housekeeping could also be improved, as our dirty towels weren’t replaced during room cleanings. The room itself is fairly basic — no TV or fridge — which may matter depending on your preferences. Water pressure in both the shower and sink would occasionally cut out for about 20 seconds before coming back, which was a bit frustrating. We also weren’t able to get early check-in, and our room wasn’t ready until about 10 minutes after the official check-in time, even though there appeared to be other "

"We went for the standard room but it was beautiful and spacious and very clean. They came twice a day to service the rooms and did a wonderful job. The pool is the best we have ever experienced… always a lovely temperature and great design. Areas for improvement: more sun beds around the pool (a couple of times there were none available) and yoga should be included free of charge for guests. Every other hotel we stayed in during our trip had this included - when you pay a lot for the room you don’t expect to be charged for these services. "

"The property was immaculate in the staff very friendly"

"Clean, staff were great, price was good, pool was lovely. It’s a bit of a hike to town but the swinging bridge helped!!! Definitely check out the Montezuma Falls #3 free to guest "