Title: Holiday Inn Montevideo by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=2461&destination=Montevideo%2C+Uruguay&selected=64026&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Montevideo by IHG Escape to this urban oasis where you can recharge by the pool or connect over drinks at the bar. ## Photo gallery for Holiday Inn Montevideo by IHG ![Indoor pool - Holiday Inn Montevideo by IHG (Montevideo)](https://images.trvl-media.com/lodging/1000000/70000/64100/64026/a8d3ff9c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Holiday Inn Montevideo by IHG (Montevideo)](https://images.trvl-media.com/lodging/1000000/70000/64100/64026/baddf046.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Holiday Inn Montevideo by IHG (Montevideo)](https://images.trvl-media.com/lodging/1000000/70000/64100/64026/041526a3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch and dinner served - Holiday Inn Montevideo by IHG (Montevideo)](https://images.trvl-media.com/lodging/1000000/70000/64100/64026/067736ca.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, iron/ironing board - Holiday Inn Montevideo by IHG (Montevideo)](https://images.trvl-media.com/lodging/1000000/70000/64100/64026/38a7b8a4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Holiday Inn Montevideo, an IHG Hotel is a haven in the heart of Montevideo Centro. Unwind with a drink at the bar or take a refreshing dip in the indoor pool after exploring nearby points of interest. Stay connected with high-speed WiFi and enjoy access to laundry services, dry cleaning/laundry services, and luggage storage. ## Reviews 7.8 Good ## Popular amenities - Pool - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning - Gym £52 24 Apr - 25 Apr ## Room options ### Check availability for these dates Tonight [Mar 27 - Mar 28](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=64026&PinnedHotelID=64026&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=64026&PinnedHotelID=64026&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 28 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=64026&PinnedHotelID=64026&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=64026&PinnedHotelID=64026&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=64026&PinnedHotelID=64026&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=64026&PinnedHotelID=64026&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=64026&PinnedHotelID=64026&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=64026&PinnedHotelID=64026&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 13 of 13 rooms ### View all photos for Standard Room, 1 Queen Bed, Smoking ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/64100/64026/7ca4f686.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Smoking - 215 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 1 King Bed, Smoking ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/64100/64026/d56c8b49.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Smoking - 301 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 Queen Bed ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/64100/64026/7ca4f686.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed 7.6 Good 7 reviews - 215 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 2 Queen Beds ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/64100/64026/03f6c3a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 10.0 Exceptional 1 review - 301 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 2 Queen Beds, Smoking ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/64100/64026/03f6c3a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Smoking - 301 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 2 Single Beds ![Hair dryer, bidet, towels](https://images.trvl-media.com/lodging/1000000/70000/64100/64026/7c80ee5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds 9.0 Wonderful 4 reviews - 215 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Standard Room, 2 Single Beds, Smoking ![Hair dryer, bidet, towels](https://images.trvl-media.com/lodging/1000000/70000/64100/64026/7c80ee5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, Smoking - 215 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Standard Room ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/64100/64026/7ca4f686.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room - 215 sq ft - 1 bedroom - Sleeps 1 - 1 Single Bed ### View all photos for Suite, 1 King Bed ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/64100/64026/0cd06c15.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed 10.0 Exceptional 1 review - 441 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/64100/64026/d56c8b49.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed - 301 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed, Smoking ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/64100/64026/0cd06c15.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Smoking - 441 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 Bedroom, Smoking, Jetted Tub ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/64100/64026/1e6e1bf4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Smoking, Jetted Tub - 441 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Suite, 1 Bedroom, Jetted Tub ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/64100/64026/1e6e1bf4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Jetted Tub 8.0 Very good 1 review - 441 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMontevideo-Hotels-Holiday-Inn-Montevideo.h64026.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMontevideo-Hotels-Holiday-Inn-Montevideo.h64026.Hotel-Information) ## About the area Located in Montevideo, Holiday Inn Montevideo by IHG is in the city centre. The area's natural beauty can be seen at Lecocq Park and Independence Plaza, while Museo Torres Garcia and Auditorio Nacional del Sodre are cultural highlights. Centro Cultural de Música and Centro Cultural de España are also worth visiting. [Visit our Montevideo travel guide](https://www.expedia.co.uk/Montevideo.dx2461) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-34.90542%2C-56.19888&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=iUeYOKAbWtHbKZnjP0NweBd-PVU=) Colonia 823, Montevideo, 11100 ### What's nearby - ![Independence Plaza](https://images.trvl-media.com/place/2461/af2e45b9-aa7b-467c-b4c7-ae6bfd7199b1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Independence Plaza 1 min walk \- 0.1 miles - ![Salvo Palace](https://images.trvl-media.com/place/6114124/70ae5bcd-f53d-4e3a-9e58-79105003dbf8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Salvo Palace 3 min walk \- 0.2 miles - ![Rambla of Montevideo](https://images.trvl-media.com/place/2461/f894949d-28d4-42ce-b7d3-034c7e5407e2.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Rambla of Montevideo 6 min walk \- 0.4 miles - Radisson Victoria Plaza Casino 1 min walk \- 0.1 miles - Auditorio Nacional del Sodre 1 min walk \- 0.1 miles ### Getting around - Montevideo Central Station 4 min drive - Montevideo (MVD-Carrasco Intl.) 40 min drive ### Restaurants - La Molienda 3 min walk - La Pasiva 3 min walk - Il Mondo Della Pizza 4 min walk - Kaya Korean Restaurant 4 min walk - Korean Restaurant 1 min walk ## About this property ### Holiday Inn Montevideo by IHG Hotel located in Montevideo Centro You can look forward to a terrace, dry cleaning/laundry services and a bar at Holiday Inn Montevideo by IHG. The on-site restaurant, El Quijote, offers breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a gym and a business centre. You'll also enjoy perks such as: - An indoor pool - Buffet breakfast (surcharge), a reception hall and a banquet hall - Laundry services, a lift and a 24-hour front desk - Multilingual staff, luggage storage and meeting rooms Room features All 134 rooms have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Extra amenities include: - Bathrooms with bidets and hairdryers - Flat-screen TVs with cable channels - Wardrobes/cupboards, coffee/tea makers and daily housekeeping ### Awards and affiliations Eco-certified property This property participates in Hoteles mas Verdes – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/5000000/4490000/4483000/4482926/w3837h2556x3y3-5260faeb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Esplendor by Wyndham Montevideo Cervantes Montevideo Centro - Pool - Hot tub - Breakfast included - Pet-friendly 8.0 Very good 906 reviews £61 24 Apr - 25 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-24&endDate=2026-04-25&selected=4482926&PinnedHotelID=4482926&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/7000000/6270000/6262400/6262315/ad82c639.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dazzler by Wyndham Montevideo Punta Carretas - 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A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - El Quijote ### Things to do - Gym - Indoor pool ### Family friendly - Indoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - 6,315 square feet of conference space - Business centre - Meeting rooms ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Front entrance ramp - Hardwood flooring in room - Lift (80 centimetre wide door) - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift ### More - 10 floors - 2 buildings - Banquet hall - Designated smoking areas - Reception hall ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Hair dryer - Private bathroom - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Limited room service - Minibar ### More - Air conditioning - Desk - Energy-saving switches in guestrooms - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of UYU 450 per pet, per day Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: UYU 40.25 per person, per night, up to 5 nights. This tax does not apply to children under 11 years of age. - You may be asked to pay the following charges at the property: Uruguay value-added tax (VAT) at 10%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Uruguay. Note that if you are a resident of Uruguay and your stay is between 15 November to the day after Easter, you will be asked to pay VAT. For any stays outside these dates, you are exempt from VAT. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately UYU 650 for adults and from UYU 650 for children - Pet fee: UYU 450 per pet, per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and a security system This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Holiday Inn Hotel MONTEVIDEO Holiday Inn MONTEVIDEO MONTEVIDEO Holiday Inn Holiday Inn Montevideo Hotel Montevideo Holiday Inn Montevideo Hotel ## Frequently asked questions ### Does Holiday Inn Montevideo by IHG have a pool? ### How much does it cost to stay at Holiday Inn Montevideo by IHG? ### Is Holiday Inn Montevideo by IHG pet-friendly? ### What time is check-in at Holiday Inn Montevideo by IHG? ### What time is check-out at Holiday Inn Montevideo by IHG? ### Where is Holiday Inn Montevideo by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Holiday Inn Montevideo by IHG Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.2 Location ### 8.0 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 118 8 - Good 122 6 - Okay 59 4 - Poor 34 2 - Terrible 19 ## Reviews Verified ### 10/10 Excellent #### Mala 25 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Yes Room was clean. Staff was good. ##### Mala Stayed 3 nights in Feb 2026 Verified ### 8/10 Good #### Hassan 21 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities good location, very help full staff, ##### Hassan Stayed 2 nights in Oct 2025 Verified ### 8/10 Good #### shufang 5 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location good ##### shufang Stayed 2 nights in Sep 2025 Verified ### 10/10 Excellent #### Sanjeeb 28 Apr 2025 Liked: Cleanliness, staff & service, amenities Great staff ![](https://a.travel-assets.com/ugc/hotel-reviews/38a8be63-2878-4603-a9e6-5679ca1875fb-1745867809298.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sanjeeb Stayed 5 nights in Apr 2025 Verified ### 4/10 Poor #### John 12 Nov 2023 Disliked: Cleanliness, amenities, property conditions & facilities Location is good, especially if you must be near certain government agencies. Otherwise, the Hotel needs a MAJOR renovation. Don't stay here if you are planning a romantic getaway. There are far better options. ##### John Stayed 5 nights in Nov 2023 Verified ### 10/10 Excellent #### Jose 10 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities No triple bed like in pictures only queen when we arrived Breakfast was little pricey ##### Jose Stayed 3 nights in Mar 2026 Verified ### 10/10 Excellent #### Hernan 3 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean, good shower with good hot water, hotel well located, polite staff. ##### Hernan Stayed 1 night in Jul 2025 Verified ### 2/10 Terrible #### Michael 26 Sept 2025 Disliked: Cleanliness, staff & service, room comfort In a horrible and dangerous part of town ##### Michael Stayed 3 nights in Sep 2025 Verified ### 10/10 Excellent #### herut rahel 20 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities The staff are very friendly and welcoming. ##### herut rahel Stayed 1 night in Apr 2023 Verified ### 2/10 Terrible #### rajpaul 21 Oct 2025 Disliked: Staff & service, amenities, property conditions & facilities I've been staying at Holiday Inns around the world for over 35 years. This is one of the worst, and it's expensive to boot. It damages the Holiday Inn brand name. Amenities. And I mean minimal. Soap, shampoo, paper & pen, tissue paper, proper cups & spoons for coffee. Mid 1980s fixtures, all of which are in desperate need of refurbishment. Sketchy neighbourhood, with people smoking & loitering outside, and staff seem oblivious to it. Plenty of doped up homeless wandering around outside the hotel. Despite all this, the hotel appears to be booked out. I definitely won't be returning. ##### rajpaul Stayed 2 nights in Oct 2025 Verified ### 2/10 Terrible #### arif 2 Aug 2025 Disliked: Amenities Horrible ##### arif Stayed 1 night in Jul 2025 Verified ### 8/10 Good #### William 16 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities An average Holiday Inn ##### William Stayed 1 night in Oct 2023 Verified ### 10/10 Excellent #### Ana 11 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like everything. I will recomended. ##### Ana Stayed 4 nights in Mar 2025 Verified ### 10/10 Excellent #### Santiago 23 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Z ##### Santiago Stayed 2 nights in Jan 2025 Verified ### 10/10 Excellent #### Felipe 20 Dec 2022 Great and awesome! ##### Felipe Verified ### 8/10 Good #### Sharone 19 Aug 2023 Liked: Cleanliness It was okay. A little cramped ##### Sharone Stayed 5 nights in Aug 2023 Verified ### 10/10 Excellent #### Chun Zheng 12 Apr 2023 Nice customer service ##### Chun Zheng Stayed 1 night in Apr 2023 Verified ### 2/10 Terrible #### Roberto 7 Mar 2023 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities This hotel should be gutted out and redone. Dirty carpets, old rooms, lousy breakfast. I pity the staff who have to put up with such a dump ##### Roberto Verified ### 4/10 Poor #### Thomas 27 Nov 2024 Disliked: Cleanliness, property conditions & facilities Expensive, but not well maintained at all ##### Thomas Stayed 2 nights in Nov 2024 Verified ### 8/10 Good #### Jose A 8 Apr 2023 Liked: Staff & service, amenities, property conditions & facilities Around the area was a little dirty ##### Jose A Stayed 1 night in Apr 2023 Verified ### 6/10 Okay #### Arely 30 Oct 2024 Disliked: Staff & service The front desk staff is not very welcoming and their tones are very condescending. The front lobby is always smelling of cigarette smoke. ##### Arely Stayed 6 nights in Jun 2024 Verified ### 8/10 Good #### Verified traveller 24 Oct 2024 Liked: Staff & service, room comfort Disliked: Cleanliness, property conditions & facilities #### Strong smell of smoke The no-smoking rooms smell extremely strongly of smoke. There is no escaping it. All the carpets in the public areas need replacing due to staining. The entire hotel needs a major refurb. ##### Verified traveller Stayed 4 nights in Oct 2024 Verified ### 4/10 Poor #### Martha 30 Jul 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### HI in MVD The hotel is very old and run down. It was depressing. Basic things like drinking water in the room was not available, amongst other things. ##### Martha Stayed 5 nights in Jul 2024 Verified ### 6/10 Okay #### Fernando 5 Nov 2024 Disliked: Cleanliness, property conditions & facilities n/a ##### Fernando Stayed 1 night in Nov 2024 Verified ### 8/10 Good #### William 25 Apr 2023 Liked: Staff & service Disliked: Amenities I’ve lived in South America for six years, I stayed in the best hotels, and yes, the hotels have been better, but the customer service in this hotel was very good. It’s hard to find anybody to go out of their way for you, and hear the staff was very friendly. Jorge is one of the lobby guys and he was just all standing. Tremendous customer service. He will probably be the reason I will be back. ##### William Stayed 4 nights in Apr 2023 ---