8/10 Good
Nicole, Eastourne, England
13 Sept 2012
Liked: Staff & service, room comfort
Great dinners!!
We enjoyed our stay in this hotel and we had a wonderul room. However, the cleanliness in the dining room was rather poor. The tables never got cleaned properly. The crumbs were just brushed of the table so it was left very sticky. I always used alcohol hand gel during breakfast. The cudlery could have also been cleaner. Please provide more napkins or serviettes during dinner. Change the cerial or bread at breafast time occasionally.
The evening dinner was always very delicious. A large variety of food! I enjoyed it every day. It was very organised and your cooks did a great job!
The reception staff spoke English very well!!! Vincento was the first person we met and he really helped us out when ever we had a question or problem. Great guy! Tatiana was also great!
One more thing we thought was not very nice to see is that the cleaners using shopping trollies for their equipment. We kept seeing them everywere and it does not give a 4 star hotel a very nice image.