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Reviews of NH Ancona

4 out of 5
NH Ancona
Rupi di Via XXIX Settembre, 14, Ancona, AN

Reviews

7.6

Good

Rating 10 - Excellent. 77 out of 293 reviews" "
Rating 8 - Good. 127 out of 293 reviews" "
Rating 6 - Okay. 51 out of 293 reviews" "
Rating 4 - Poor. 27 out of 293 reviews" "
Rating 2 - Terrible. 11 out of 293 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lance

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great and central location.
Stayed 1 night in Feb 2024
Response from Eleonora Smorlesi General Manager on 9 Mar 2024
Dear Lance ,we would like to thank you for your great feedback and for choosing NH Ancona for your stay as well.We are glad you appreciate the location of our Hotel situate 10 min walking to the central town.All our staff are working hard to make the excellent customer satisfactions and make sure to be the first priority. We really wish to see come back to our Hotel again and to give you another pleased stay!

10/10 Excellent

Katrine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our windows was breathtaking. This hotel is amazing: with yummy breakfast buffet, friendly staff, walkable to downtown charming plaza and little shopping in local stores. Many restaurant options - all in waling distance.
Stayed 1 night in Dec 2023
Response from Eleonora Smorlesi General Manager on 2 Jan 2024
Dear Katrine,Thank you for choosing NH Ancona for your stay as well as for sharing your feedback with us. We are glad that you appreciated every aspect of your stay and that it fully lived up your expectations.Our hotel is situated in a strategic and central position, from which you can admire a wonderful panorama on the Ancona harbor and allow you to reach the down town, our marvelous historical center, the port and the central station in a few minutes by walk.Our famous international breakfast is very appreciated by all our Guests, thanks to its great variety of choice it is able to satisfy everyone’s taste: from Italian homemade pastry to healthy and regional specialties corner to our lactose and gluten free products.Our fantastic Team constantly works to make you feel at ease during your entire stay and to offer you an unique and unforgettable experience, taking care of your needs and requests and giving you the possibility to feel like at your own.We hope to welcome you again in our hotel, in order to offer you a new great Nh experience.

10/10 Excellent

Odil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Beautiful view from windows.
Stayed 1 night in Oct 2023
Response from Eleonora on 29 Oct 2023
Dear Odil, Thank you so much for taking the time to share your experience with us! We are pleased that you enjoyed your stay at our NH Ancona and that you appreciated the splendid view, right in front of the Port of Ancona and the Adriatic coast. We look forward to welcoming you again in the near future! Kind regards Eleonora Smorlesi General Director

10/10 Excellent

c l

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Dawn May

Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Stayed 1 night in Aug 2023

6/10 Okay

Benjamin

Liked: Staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Nicholaus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is up on the hill from the main road creating a great view if the sea.
Stayed 1 night in Mar 2022
Response from Alessandro Lucini on 16 Mar 2022
Dear Mr Nicholaus, Thank you for sharing your experience with us and for choosing NH Ancona. We hope to welcome you back with us soon Grazie mille Alessandro Lucini General Manager

6/10 Okay

Filippo

Travelled with partner
Disliked: Amenities, property conditions & facilities
old furniture, uncomfortable bed, poor air conditioning
Stayed 2 nights in Jan 2022
Response from NH ANCONA on 29 Mar 2022
Dear Guest First off all thank you for choosing NH Ancona and for your review. We are sorry to read your comment and learn that we did not meet your expectations. In 2020 all the planned renovation works of the hotel have been blocked, we hope soon we will be able to start again with some works to renovate the structure. I hope you can give us a second chance in the future Best regards Alessandro Lucini General Manager

8/10 Good

Bryn

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice location and rooms are clean. All a bit dated
Stayed 3 nights in Jan 2022
Response from Alessandro Lucini on 16 Mar 2022
Dear Guest, Thank you for choosing NH Ancona and for sharing your experience with us. We hope to welcome you back with us soon Grazie mille Alessandro Lucini General Manager

8/10 Good

KIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and lovely
We always prepare to stay at NH if available. It is a very convenient around the Ancona and easy parking and friendly staff. Rooms are bit outdated but hey it is a lovely feeling.
Stayed 1 night in Jan 2022
Response from NH ANCONA on 5 Apr 2022
Dear Guest, Thank you for choosing Nh Ancona and for sharing your experience. Hope to see you soon with us! Grazie Alessandro Lucini General Manager

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed here for one night during a road trip through Italy. To start with the good things about this hotel: it's very close to central Ancona, a 5-10 minute walk at most; situated on a hill with good views of the harbor; free on-site parking, a rarity in Italian cities; very friendly & helpful staff who made me feel welcome. Now the bad: this is a hotel in dire need of a remodel. My room was very out-dated and didn't feel comfortable at all. The parking lot and exterior of the building looks rundown. To be fair, reading other reviews of the hotel I saw the owner mention that a remodel was scheduled but had to be postponed, I imagine due to the pandemic. I hope NH Ancona can go through with this remodel soon, because the staff and location deserve a top-notch building.
Stayed 1 night in Dec 2021
Response from NH ANCONA on 18 Mar 2022
Dear Guest , Thank you for choosing Nh Ancona and for sharing your experience with us. Hope to see you soon with us Grazie! Nh Ancona Team

10/10 Excellent

antaeus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from NH ANCONA on 18 Mar 2022
Gentile Ospite, Grazie per aver scelto NH Ancona e per aver condiviso la sua esperienza. A presto! Nh Ancona Team

10/10 Excellent

COPRORATE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from NH ANCONA on 18 Mar 2022
Gentile Ospite, Grazie per aver scelto NH Ancona e per aver condiviso la sua esperienza. A presto! Nh Ancona Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Great location close to both city centre and train station, and a short drive to the international airport. Very quiet so if you travel for business you’ll have a good rest. There is a big parking space so a plus. NH is a great hotel group and everywhere I’ve been I’ve always enjoyed my stay
Stayed 2 nights in Nov 2021
Response from NH ANCONA on 5 Apr 2022
Dear Guest , Thank you for choosing Nh Ancona and for sharing your experience with us. Hope to see you soon with us Grazie! Nh Ancona Team

8/10 Good

Filippo

Travelled with partner
Liked: Staff & service
Check-in was fast and easy. The property is quite old and furniture as well. The room was not perfectly clean, this could be improved
Stayed 2 nights in Nov 2021
Response from NH ANCONA on 18 Mar 2022
Dear Guest , Thank you for choosing Nh Ancona and for sharing your experience with us. Hope to see you soon with us Grazie! Nh Ancona Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed one night here but it lovely and comforatable
Stayed 1 night in Sep 2021
Response from NH ANCONA on 18 Mar 2022
Dear Guest , Thank you for choosing Nh Ancona and for sharing your experience with us. Hope to see you soon with us Grazie! Nh Ancona Team

8/10 Good

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price/quality ratio
Good location, good restaurant, friendly staff both at reception and housekeeping. Room was a bit small but enough for the purpose of my trip and length of stay
Stayed 3 nights in Aug 2021
Response from NH ANCONA on 18 Mar 2022
Dear Guest , Thank you for choosing Nh Ancona and for sharing your experience with us. Hope to see you soon with us Grazie! Nh Ancona Team

6/10 Okay

C L

Liked: Staff & service
Convenient
NH Ancona is one of the NH groups hotel. It is quite convenient when you travelling pass. Max couple of nights will do. Building and rooms are but outdated .
Stayed 1 night in Jan 2021
Response from Alessandro Lucini on 25 Mar 2021
Dear Gues, First of all, I would like to thank you review We are sorry to learn that we did not meet your expectations regarding the room booked and the offer available at the NH Ancona. With the health crisis of 2020 all the planned renovation works of the hotel have been blocked, we hope soon in 2021 we will be able to restart with some works to renovate the structure. I hope it gives us a second chance. Next time, don't hesitate to contact me personally in case of need Yours sincerely Alessandro Lucini Resident Manager

8/10 Good

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was for work, room was clean and basic
Stayed 3 nights in Dec 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Very friendly reception staff. Spacious and very clean room. Nice view across the harbour. Getting to the hotel from the main train station by foot with wheeled luggage was hard. Italy's crumbling infrastructure made the terrain hard-going for my luggage wheels. The country's rude, aggressive and dangerous motorists made navigating such potholed and narrow paths that eventually take you up a steep incline to the hotel quite hard-going. It doesn't look far on a map but I recommend a taxi! Whilst clean, spacious and welcoming, there are cracks here and there that suggest the hotel could do with some investment. Also, although the hotel is not especially cheap, expect to be charged for everything; that packet of crisps in the room...it isn't a welcome gift! It will cost you. The minibar prices are eye-watering. A four-finger KitKat chocolate bar will set you back €3.50!! As to meals here...Hilton prices at a hotel that offers nothing like their standards!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location high above the port, walking distance to downtown, good restaurant.
Stayed 4 nights in Dec 2019

8/10 Good

B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a little limited, but the hotel were and assisted us with parking (there was a conference on when we arrived). The room was clean and quiet with a lovely view of the harbour.
Stayed 1 night in Oct 2019

6/10 Okay

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mixed feelings
Accommodation fine. Breakfast excellent. View from room over a sea of weeds and poorly kept garden. We did not know that the bar and restaurant would be closed Friday Saturday and Sunday until we checked in.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Big spacious rooms. Beware of late night concerts in the summer time just opposite in the port, carry earplugs. Everything else good especially breakfast!
Stayed 3 nights in Sep 2019

6/10 Okay

Scott

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Joseph

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Decent breakfast. Reception staff very helpful.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property in a challenging location to walk to Unsure why we couldn’t get just coffee in the morning
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
The staff are great the location is great. Seems like a very old hotel
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, comfort bed. The hotel needs some renovation.
Stayed 1 night in Nov 2018

8/10 Good

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

Sam, USA

Liked: Staff & service, room comfort
Old hotel with outdated rooms. Staff are amazingly helpfull
Stayed 2 nights in Sep 2018

6/10 Okay

Sigal

The hotel is old and not so clean at all (floor in the room where the kids slept...smell of an old and un washed carpet in the other room where we slept .... Generous service. The stuff is very pleasent. The location is good.
Stayed 1 night in Aug 2018

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Anis, Charlotte, NC

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
I think the bed was pretty good, and I like the breakfast it was so good. The problem that I had was the bathroom, and I think they need to change it. Also when someone ask you about a restaurant to eat don’t tell them that it has cheap restaurant over there like I couldn’t afford it.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Due for a refresh
Stayed 6 nights in May 2018

10/10 Excellent

Georgiy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Nice as all NH hotels. Friendly staff. Grocery shop and restaurants in walkable distance.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Port sleep
Good quiet place to sleep
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Found this hotel on Expedia and booked through the app. Weren't disappointed it was a very pleasant place to stay and friendly staff. Would recommend
Stayed 1 night in Jan 2018
Response from FO Nh Ancona on 25 Feb 2018
Thank you for choosing Nh for your stay in Ancona and for a suche great review!

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room with a pretty view
Great place with wonderful view of the harbor. Near the ferry port and walkable from train station. Nice facility with friendly helpful staff. Near shopping area with lots of restaurants. Included breakfast was very good. One thing to note- the facility is on a hill with a steep driveway. It was a chore to lug our bags up into the hotel ( we were walking, this would not be a problem if you arrive by car). Worth it, though.
Stayed 1 night in Oct 2017

8/10 Good

BRUNO

Liked: Cleanliness, staff & service
You get wha you pay for
The hotel is close to the port which was convenient for me.The room is rather small but OK for one person, staff is nice.

8/10 Good

Ka Pik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chained hotel with standard service
It's located outside of the town, so it is quiet and with a good sea view. But it is difficult and exhausting if you walked from the ferry port with heavy and big luggage as you needed to climb a slope to reach the hotel. The room is a little bit old and there are stains on the wall. But overall, it's acceptable and they provide a wonderful breakfast in the morning.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop over
Staying over night to catch the ferry to igoumanitsa. The only thing is there disabled room is like all other Italian disabled rooms it's not up to standard no hand rails slippier floor and no proper shower seat. And the room would not fit a wheel chair..
Dear Philip, Thank you for having chosen us for your (too much short) stay here in Ancona. I hope you can come back here once again to enjoy the city its beautiful region for a longer time. I am really surprised by your issues while here at NH Ancona, as I personally ensure you that me and my staff always try to do the best to make you feel at ease. Please feel free to report in your next reservation or upon check-in your need for a very large room. I have no doubt my team will be able to assign a room that can support your requirements. Looking forward to welcoming you soon to NH Ancona, we all assure you our best attention at all time. Kind regards. Gabriele P.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear Guest, many thanks for your very positive feedback, it’ s always a pleasure for us to make you satisfied about your stay here in NH Ancona. I am sure you enjoyed the amazing seaview from the hotel, so much close to the city centre of this lovely city and our tasty breakfast, well appreciated by all our Guests. My team and I really hope to have you once again here with us. Best regards, Gabriele P.

6/10 Okay

Upendra, London

Liked: Staff & service
nice hotel for short stay.
Breakfast service should start at 6 a.m. at least sufficient stuff should be available for self service

8/10 Good

NIKOLAOS

Liked: Cleanliness, staff & service, property conditions & facilities
Convinient and clean, nice breakfast
Very good, friendly staff, nice breakfast

10/10 Excellent

Margaret, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel with wonderful views
The hotel staff were very friendly and could not do enough for you, from giving advice about where to go and how to get there, to printing off train and bus timetables. The rooms were very comfortable. There was a wide choice for breakfast with something for everyone. Very reasonably priced.
Response from Maria Rita - reception on 14 Nov 2016
All the Nh Ancona staff thank you for your words. See you soon