Overall, I would highly recommend this property to anyone going to Jamaica. The beach is beautiful, it is located in a cove and have very little waves. The resort is great, could use a coat of paint and some repair throughout. Most of the staff is friendly, but there were several staff members that seemed cold. The resort does not allow for tipping, which is nice because you never have to feel like you have to tip to get service.
Note that the resort has a limited breakfast room service menu, which is only pastries, cereal, juice, and coffee. While on property, we requested this because we booked a couples massage. Unfortunately, we never got it.
The spa services are great! The wife and I did a couples massage ($300 for about an hour), and it was fantastic.
The food is typical all inclusive food, nothing really special. The exception to this was Otaheite restaurant, this is the only restaurant requiring reservations and has a dress code. The food here is excellent! One complaint is when we researched out trip, we found out that Friday's are lobster night, but the resort was having their anniversary party the Saturday we left, so they did not have lobster and did not communicate this to anyone.
The resort is NOT a party resort, which we liked. We could hear loud dance music from a neighboring resort, and were glad at how quiet Couples was. And the resort felt safe at all times!
Overall, great experience, and I would return again!